Lobby

Reviews of Embassy Suites by Hilton Columbus

3.5 out of 5
Embassy Suites by Hilton Columbus
2700 Corporate Exchange Dr, Columbus, OH

Reviews

8.4

Very good

Rating 10 - Excellent. 525 out of 1002 reviews" "
Rating 8 - Good. 253 out of 1002 reviews" "
Rating 6 - Okay. 110 out of 1002 reviews" "
Rating 4 - Poor. 60 out of 1002 reviews" "
Rating 2 - Terrible. 54 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside grounds where mediocre
Stayed 1 night in Feb 2024

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service
Room 816 air return unit made noise every time the unit came on
Stayed 3 nights in Mar 2024

10/10 Excellent

bonke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 1 night in Mar 2024

10/10 Excellent

Travis

Great place, clean and friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Darrin

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 1 night in Feb 2024

8/10 Good

Aldin

Liked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Danon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

cynthia, middlebury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice buffet breakfast & made to order omelettes.
Stayed 1 night in Feb 2024

10/10 Excellent

Bret

Liked: Staff & service, property conditions & facilities
Very Good place to stay and eat
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff so rediculously friendly and eager to help with anything. You'd think they're in some sort of friendliness competition.
Stayed 1 night in Jan 2024

10/10 Excellent

Jaffar

Stayed 5 nights in Jan 2024

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again, nice rooms and very clean!
Stayed 1 night in Jan 2024

10/10 Excellent

Luna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I booked was extremely comfortable, I will be staying again!
Stayed 1 night in Jan 2024

10/10 Excellent

Stanley W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Kent

Stayed 2 nights in Jan 2024

10/10 Excellent

NyRee

Stayed 1 night in Jan 2024

6/10 Okay

Tomika

Travelled with family, Travelled with family and small children, Travelled with partner
Had a descent experience
Stayed 1 night in Dec 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
An especially kind staff!
Stayed 1 night in Jan 2024

10/10 Excellent

Lucy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I am in Columbus.
Stayed 3 nights in Jan 2024

8/10 Good

Sharda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this place. I would give it 5 stars but they make you pay $150 deposit when you stay on top of whatever the fee is.
Stayed 1 night in Dec 2023

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like that they charge to park. Front desk staff were amazing. Cleaning staff needs to know English if they want to work here in America. Breakfast buffet staff need to learn patience and be more friendlier. Marijuana Needs to be prohibited or required to be smoked outside like cigarettes. Outside of these few things the stay was great.
Stayed 2 nights in Dec 2023

8/10 Good

Tiffany

Liked: Staff & service, property conditions & facilities
I figured this property would be cleaner for 200 a night. Also advertised as a full restaurant, and we were povided a limited menu of 4 appetizers and an overpriced special of three spare ribs, dry cornbread, with potatoes and Brussel sprouts for the low price of 49.00 per plate.
Stayed 1 night in Dec 2023

8/10 Good

Eric

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This is like a hidden gem with a very nice breakfast and happy hour! The lobby and bar area are cozy and nice. The staff is friendly and accommodating. The pool area could use a new paint job, though.
Stayed 1 night in Dec 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this location is AMAZING! Front desk was very kind and accommodating. I came in exhausted with three teenagers and Jaime at the front desk immediately made me feel welcomed and relaxed. The kitchen staff in the mornings were wonderful and friendly. I thought breakfast closed at 10. It was 9:30, but they still fed us with a smile. This is the only place I will stay when going to Columbus!
Stayed 2 nights in Dec 2023

10/10 Excellent

Rick

Excellent Very clean very comfortable
Stayed 3 nights in Dec 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the amenities that came with the hotel stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Talisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visually pleasing, and indoor pool was a great option. Had a few issues with the key cards not working well.
Stayed 1 night in Dec 2023

10/10 Excellent

Vicki, Bidwell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Dayshana

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel you guys are the best
Stayed 1 night in Dec 2023

10/10 Excellent

Felicia

Stayed 1 night in Dec 2023

8/10 Good

beshoy

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple car break ins that was a bummer

8/10 Good

melody

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
The only issue I had was the water in the bathroom didn't get above lukewarm. However, the stay was great. I enjoyed the hotel and the amenities.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2023

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
Loved the girl who checked us in ! Angela was great !
Stayed 2 nights in Nov 2023

10/10 Excellent

Duval

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Mindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Our stay was a fun weekend get away for our teenager and a friend. The breakfast was excellent and our room was quite cozy and quiet overnight. The only downside was the kids not being able to swim to the outside - only a kid would worry about that.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Stayed 1 night in Nov 2023

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast!
Stayed 1 night in Oct 2023

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2023

10/10 Excellent

Don

Stayed 1 night in Oct 2023

10/10 Excellent

William

Stayed 1 night in Oct 2023

4/10 Poor

Jane

Travelled with family
Disliked: Cleanliness, staff & service
We stayed at this property 14 days. Out of those 14 days we got 2 days of housekeeping that were terrible. No vacuuming, no sheet change and no restock of regular housekeeping items. Requested housekeeping everyday but one, talked w front desk everyday about how we got zero housekeeping everyday. Was told yes they would clean the room over and over and over. Had to literally ask at the desk everyday for towels or tp. One day they had no towels….probably because they aren’t getting towels from all the stayovers. They certainly didn’t come get ours until we put a huge mound of towels outside the door along with bags of trash and a loaded trash can. They never brought the trash can back. Guaranteed they will make it right or your night stay is free. Never made it right. Pitiful housekeeping service. Front desk staff was nice, that was the only . Will definitely reconsider Hilton Homewood Suites in the future. I hear Marriott has exceptional service may switch to Marriott after being 30 year Hilton customer.
Stayed 14 nights in Oct 2023

8/10 Good

Komanci

Travelled with family
Clean
Stayed 1 night in Oct 2023

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023