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Reviews of Tropical Inn

3 out of 5
Tropical Inn
1001 Battleford Rd, North Battleford, SK

Reviews

6.6
Rating 10 - Excellent. 75 out of 478 reviews" "
Rating 8 - Good. 141 out of 478 reviews" "
Rating 6 - Okay. 133 out of 478 reviews" "
Rating 4 - Poor. 81 out of 478 reviews" "
Rating 2 - Terrible. 48 out of 478 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Derek, lloydminster

Travelled with partner
Disliked: Property conditions & facilities
Location was great
Stayed 2 nights in Feb 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service
The staff were very good and professional! The bathroom in my room could do with a renovation especially the toilet! Otherwise a great stay and the Smitty's restaurant was very good too!
Stayed 1 night in Feb 2024

2/10 Terrible

Morgan

Disliked: Cleanliness, property conditions & facilities
$250 damage deposit at check in, more then the cost of the hotel room. Rugs in room were disgusting
Stayed 1 night in Feb 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

James

Travelled with partner
Liked: Staff & service
Shady people in the parking lot. Didn’t appear to be staying at the hotel.
Stayed 1 night in Jan 2024

2/10 Terrible

Candice

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rotten food and tampon plastic found in a drawer beside suite bed, room extremely cold, crumbs on the carpet floor, tub not cleaned as pink liquid still on tub edge (wiped with a hand towel). This hotel could be extremely better with some extra TLC!
Stayed 1 night in Jan 2024

4/10 Poor

Vanessa

Travelled with family
Disliked: Staff & service, property conditions & facilities
The room was too hot. No air conditioning. There were bugs in the hallways and one in our room. One of our teammates found a bed bug… The water slides are fun but there is so much chlorine that the kids were coughing so much. The hotel cleaning staff were friendly, the smittys staff were friendly but the man at the front desk was rude multiple times to many of us. This is our second time staying here for a hockey tournament and it’ll likely be our last.
Stayed 2 nights in Jan 2024

8/10 Good

Lyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 2 nights in Jan 2024

2/10 Terrible

Mechelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Randy

Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Regan

Stayed 1 night in Dec 2023

4/10 Poor

Mike

Disliked: Amenities
Needs work
Stayed 1 night in Dec 2023

8/10 Good

Gannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place to stay but was disappointed that the hot tub wasn’t working!! Was looking forward to it to soak aching muscles!!
Stayed 1 night in Dec 2023

4/10 Poor

Joan S

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property, room etc were acceptable. What wasn’t was when I booked w this app the room rate was 80. Plus taxes 89. When I got there I was charged 122. Not happy.
Stayed 1 night in Nov 2023

2/10 Terrible

Marmik

Stayed 1 night in Nov 2023

8/10 Good

Harvey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beds but the elevator is too small.
Stayed 1 night in Nov 2023

8/10 Good

Harvey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, we did not like was the elevator. It’s way too small !
Stayed 1 night in Nov 2023

8/10 Good

Jennifer

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub is hit or miss on weather it works and water slide is very limited hours…
Stayed 1 night in Oct 2023

10/10 Excellent

Davey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was worried because of pricing but I got surprised
Stayed 1 night in Oct 2023

6/10 Okay

Mackenzie

Stayed 1 night in Oct 2023

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great place great food front desk guy seems to hate his job no personality no smile thank you or anything
Stayed 1 night in Oct 2023

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Regan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Rooms are clean. Staff was friendly and helpful.
Stayed 1 night in Oct 2023

8/10 Good

Allan

Good
Stayed 1 night in Sep 2023

2/10 Terrible

Monique

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Regan

Stayed 1 night in Oct 2023

6/10 Okay

Blaine

Travelled with family and small children, Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
I was getting run down room was not cleaned that great found a cigarette but under a chair not very cleaned also pool was supposed to be opean till 11 and closed it a 10
Stayed 1 night in Sep 2023

6/10 Okay

b

Disliked: Cleanliness, staff & service
the safety deposit of $250 on my visa did not work for me i wont stay at this place again
Stayed 1 night in Sep 2023

4/10 Poor

Trudy

Stayed 1 night in Sep 2023

8/10 Good

Shane

Stayed 1 night in Sep 2023

4/10 Poor

C.

Liked: Staff & service
Disliked: Property conditions & facilities
Was really looking forward to a hot tub after the drive here to find out after going into the pool area that it is out of order
Stayed 1 night in Sep 2023

4/10 Poor

Alice

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was hot and there was no AC. No fan provided. It just wasn’t a good stay. I will not book at tropical inn ever again
Stayed 2 nights in Sep 2023

2/10 Terrible

D.

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Chose this property for its kid friendly amenities, the pool and water slide. Issue became it was un-supervised and young adults we having fun running up the slides colliding with sliders including young kids. Management did respond and resolved but only after complaints. Facilities have a central heating cooling which moves the pools moist air throughout the hotel, mold was observed in several areas. Final issue was it is a pet friendly hotel and our room had extremely high pet dander triggering an allergy forcing an early departure 4:00 am as we couldn’t take the room any further. Facility needs a deep clean.
Stayed 1 night in Aug 2023

2/10 Terrible

Dylan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Beverley

Disliked: Cleanliness, staff & service, amenities
Old uncomfortable beds, and no A/C in rooms
Stayed 2 nights in Sep 2023

6/10 Okay

Bill

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Ben

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Little dated and smelly room
The hotel attendant was very friendly but once we entered our room there was a smell, musky smoky smell idk The bathroom fan sounded like a jet engine taking off. Otherwise the people were nice.
Stayed 2 nights in Aug 2023

10/10 Excellent

Cara

Stayed 1 night in Aug 2023

8/10 Good

Dale

Stayed 1 night in Aug 2023
Response from manager on Aug 15, 2023
thank you for your review

2/10 Terrible

Kyle

Stayed 1 night in Aug 2023

6/10 Okay

Sherri

Stayed 1 night in Jul 2023
Response from Manager on Aug 21, 2023
thank you for your review

10/10 Excellent

Denise

Stayed 1 night in Jul 2023
Response from manager on Aug 15, 2023
Thank you for your dreview

6/10 Okay

Alison

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Manager on Jul 28, 2023
thank you for your review

8/10 Good

Dario

Stayed 1 night in Jul 2023
Response from manager on Aug 15, 2023
Thank you for your review

6/10 Okay

Daniel, Wostok

Stayed 1 night in Jul 2023
Response from manager on Aug 15, 2023
Thank you for your review.

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Was ok available was good
Stayed 1 night in Jul 2023
Response from Manager on Jul 28, 2023
thank you for your review

6/10 Okay

Carol

Liked: Staff & service
Disliked: Cleanliness
The parking lot was dirty and the end of the building was damaged
Stayed 1 night in Jul 2023
Response from Manager on Jul 28, 2023
thank you for your review. We will check into this.

2/10 Terrible

Conny

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service was brutal! So unprofessional and rude ! Non smoking rooms wreaked of smoke and the pool area is so old and unkept it was almost creepy. Slides weren’t even in service. Kids were so so bummed and uncomfortable.
Stayed 1 night in Jul 2023
Response from Manager on Jul 28, 2023
I am sorry for your experience with the customer service and that your stay wasn't very pleasant. thank you for your review