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Reviews of Lone Star Hotel

2 out of 5
Lone Star Hotel
1006 Highway 16, North Battleford, SK

Reviews

7.2

Good

Rating 10 - Excellent. 39 out of 153 reviews" "
Rating 8 - Good. 53 out of 153 reviews" "
Rating 6 - Okay. 36 out of 153 reviews" "
Rating 4 - Poor. 10 out of 153 reviews" "
Rating 2 - Terrible. 15 out of 153 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, quiet, cozy, friendly and courteous staff. Enjoyed it. Good price too
Stayed 1 night in Feb 2024

6/10 Okay

Glen

Business traveller
Bed was comfy, room was clean,,ish, only problem was alot of rooms were filled with vagrants(homeless, jobless) living there, lots of banging around late at night when it should quiet, prob wont stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Money well spent, toom was clean, wuiet. Excellent breakfast
Stayed 1 night in Dec 2023

10/10 Excellent

Leona

Stayed 1 night in Nov 2023

6/10 Okay

Lea-Anne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
When I checked in, I asked if late check-out was available as I have insomnia & it has been very active lately due to the recent & sudden loss of my Mother. Her funeral was this past Thurs. I was advised that it was. There was no mention of, "needing manager if fully booked". About 4-5a.m I started to get sleepy so I sent my son to front desk to request it because the RM ph was missing a cord & our cell ph's were completely dead & charging. He was told to check at 7a.m when the manager was here???? I myself checked at 7a.m & was also told the hotel is fully booked & I have to wait for the manager to arrive at 7a.m. & ask for late check-out . He asked my room which I gave. It is now 7:45 & I have not heard from the manager. At least I can ph & ask for it now I guess. However, the check-in clerk was fabulous & no complaints about the night clerk. But I feel if a service is provided, it should be done so w/o conditions. We were happy with the cleanliness. The parking lot is cramped & the handicap parking is difficult to access. Thrs no place for smokers to butt cigs, as a result smokers are butting out in the planters. Inside is decorated with recent & future holidays but nothing outside. Repairs could be more professional(drywall is breaking off the window frame. Thrs lots of room for improvement in all areas. It is now 8:04 & I still have not heard from the manager smh.
Stayed 1 night in Nov 2023
Response from Yette on Nov 19, 2023
Good evening Ma’am, my apology for what happened. I was never told by my employee that you are asking for late check out, if I do know I would have called you and will definitely say for sure you can. I’m really sorry. And I will have to tell the owner of your observation/comments of the hotel and will for sure do something about it. Thank you so much and again my apology.

6/10 Okay

Janaya

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Alex

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for a short visit. We were there from Calgary for a wedding that started at 4 pm, but check-in is also at 4 pm. The young guys at the front desk helped us talking to the manager to let us into our rooms ahead of time to get ready. That was awesome! Thank you!!! They were super friendly and helpful! The place could use some update but overall it was a good stay.
Stayed 1 night in Oct 2023
Response from Yette on Oct 18, 2023
Good morning. Thank you so much for your review. We appreciate it. Thank you for choosing Lone Star Hotel.

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service
Good value for the money.
Stayed 1 night in Sep 2023

10/10 Excellent

Sunsan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, staff very helpful
Stayed 1 night in Aug 2023
Response from Yette on Aug 8, 2023
Good afternoon Sunsan. Thank you so much for your great review. We appreciate it so much. Thank you you for choosing Lone Star Hotel. Have wonderful evening.Thank youYetteManager

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Cory

Stayed 1 night in Jul 2023
Response from Yette on Jul 22, 2023
Thank you for you review and thanks for choosing Lone Star Hotel

10/10 Excellent

Bruce

Stayed 1 night in Jul 2023
Response from Yette on Jul 22, 2023
Good afternoon. Thank you your review and thank you for choosing Lone Star Hotel

10/10 Excellent

Zulfi

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay. The hotel was better than expected for the ratings. The frontdesk Philippine staff was very courteous and efficient. Would stay again.
Stayed 2 nights in Jul 2023
Response from Yette on Jul 15, 2023
Good evening Sir Sulfi. Thank you so much for your great review. Thanks for choosing Lone Star Hotel.

10/10 Excellent

Freeman

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay there again
Stayed 2 nights in Jul 2023
Response from Yette on Jul 11, 2023
Good afternoon. Thank you so much for your great review. We would love to have you back and make sure you will have a wonderful stay here.

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful
Stayed 1 night in May 2023
Response from Team Lonestar on Jun 12, 2023
Thank you so much for taking the time to post a review, Dean!

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service
Great staff always very nice and helpful. Room was good. Clean and it was quiet :). We will be back! Oh and the breakfast good also!
Stayed 2 nights in May 2023
Response from Team Lonestar on Jun 12, 2023
Thanks so much for sharing your experience with us. We hope to see you again Soon!

6/10 Okay

Remy

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in May 2023

10/10 Excellent

Dale

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and breakfast is awesome
Stayed 1 night in Apr 2023

2/10 Terrible

Yuvraj

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The creppiest hotel. Smelly rooms, dirty towels, overall a terrible place to live in.
Stayed 1 night in Apr 2023

6/10 Okay

Gordon

Stayed 4 nights in Apr 2023

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and friendly staff
Stayed 1 night in Apr 2023

6/10 Okay

Joe

Travelled with partner
Kinda hard to get around the parking lot ,
Stayed 1 night in Apr 2023

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Apr 2023

10/10 Excellent

Nathan

Stayed 1 night in Mar 2023

2/10 Terrible

Tamara

Travelled with family
Broken lock, mold in the room,
Stayed 1 night in Feb 2023
Response from Manager on Feb 6, 2023
Dear Guest, Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback. Our constant endeavor is to delight all our guests and give them a memorable experience. In this instance, we acknowledge that we could not provide such an experience for which I sincerely apologize. I am happy to personally coordinate your next visit and urge you to write in with any requirements. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Lonestar Hotel North Battleford. Yours in hospitality, Ashwani Bhardwaj.

8/10 Good

Richard

Stayed 1 night in Feb 2023
Response from Manager on Feb 6, 2023
Dear Guest, Greetings from Lonestar! We thank you for your kind patronage. We are delighted to know you liked your stay with us. This is the best motivation we can use to strive for ultimate guest comfort and satisfaction. We will improve on the points suggested. I am happy to personally coordinate your next visit and urge you to write in with any requirements. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Lonestar Hotel North Battleford! Yours in hospitality, Ashwani Bhardwaj.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023
Response from Manager on Feb 6, 2023
Dear Bryan, Greetings from Lonestar! We thank you for your kind patronage. We are delighted to know you liked your stay with us. This is the best motivation we can use to strive for ultimate guest comfort and satisfaction. We will improve on the points suggested. I am happy to personally coordinate your next visit and urge you to write in with any requirements. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Lonestar Hotel North Battleford! Yours in hospitality, Team Lone star.

2/10 Terrible

Sharon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty dusty room, no face cloths
Dirty dusty room, couldn’t breathe or sleep. I am asthmatic.
Stayed 1 night in Aug 2022
Response from Ashwani Bhardwaj. on Sep 12, 2022
Dear Sharon,Thank for the taking time to share your feedback. We will try and improve in the areas suggested. Next time you book with us I will personally make it sure that you just have an awesome experience!However, I would like to reiterate that you did share your concern at check-out and even though the room was clean and none of the concerns mentioned were raised post check-in till check-out, we did dually waived off the room charges for the inconvenience you may have faced.Probably you were offended that pet-charges were requested as you wanted to bring in a pet with you.Warm regards

6/10 Okay

Sharon

Stayed 1 night in Aug 2022
Response from Hotel Manager on Aug 18, 2022
Dear Guest, Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavor to delight all our guests and give them a memorable experience. On this instance we acknowledge that we were unable to provide such an experience for which I sincerely apologize. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Lonestar! Yours in hospitality, Ashwani Bhardwaj

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly!
Stayed 1 night in Aug 2022
Response from Hotel Manager on Aug 18, 2022
Dear Guest, Greetings from Lonestar! We thank you for your kind patronage. We are delighted to know you liked your stay with us. This is the best motivation we can use to strive for ultimate guest comfort and satisfaction. We will try and improve further on our product and service delivery.I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Lonestar! Yours in hospitality, Ashwani Bhardwaj.

4/10 Poor

Wendy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a place to stay but I won't do it again. I stayed there due to recommendations. I asked for towels as there was only one and they seemed bothered to get me 4 so they gave me 2.
Stayed 2 nights in Aug 2022
Response from Hotel Managing Supervisor on Aug 8, 2022
Dear Guest, Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavor to delight all our guests and give them a memorable experience. On this instance we acknowledge that we were unable to provide such an experience for which I sincerely apologize. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Lonestar Hotel North Battleford. Yours in hospitality, Ashwani Bhardwaj.

2/10 Terrible

Randall

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I rate it at a 1 people stay away and call health board on this hotel. Expedia not rent rooms again for this hotel!!!!
Stayed 1 night in Jul 2022

2/10 Terrible

Cesar

Stayed 1 night in Jul 2022
Response from Vicky on Aug 6, 2022
Thank you for your feedback. We would like to ensure your next stay would be perfect.

6/10 Okay

Muhyd

Disliked: Property conditions & facilities
The breakfast was so simple
Stayed 1 night in Jul 2022
Response from Vicky on Jul 25, 2022
Thank you for your feedback, for sure next time we can provide you with cereal and toast as an additional breakfast. See you next time.

8/10 Good

Paul

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super amazing staff. Exceptionally clean room, super comfortable beds. Way better than previous stays
Stayed 1 night in Jul 2022
Response from Vicky on Jul 25, 2022
Thank you your feedback, this helps us to serve you next time better. Hope to see you soon

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from GM on Jun 29, 2022
Dear Guest, Greetings from Lonestar! We thank you for your kind patronage. We are delighted to know you liked your stay with us. This is the best motivation we can use to strive for ultimate guest comfort and satisfaction. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Lonestar Hotel North Battleford! Yours in hospitality, Kamal Pannag

6/10 Okay

Sergio

Stayed 3 nights in May 2022

4/10 Poor

morgan

Stayed 1 night in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from GM on Apr 28, 2022
Dear Guest, Greetings from Lonestar! We thank you for your kind patronage. We are delighted to know you liked your stay with us. This is the best motivation we can use to strive for ultimate guest comfort and satisfaction. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Lonestar Hotel North Battleford! Yours in hospitality, Kamal Pannag

8/10 Good

rhonda

Liked: Staff & service
Stayed 2 nights in Apr 2022
Response from GM Lonestar on Apr 7, 2022
Dear Guest, Greetings from Lonestar!! Thank you for your kind Patronage!! We are delighted to know you liked your stay with us. This is the best motivation we can use to strive for ultimate guest comfort and satisfaction. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Lonestar Hotel North Battleford. Yours in hospitality, Kamal Pannag

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from GM Lonestar on Apr 2, 2022
Dear Guest, Greetings from Lonestar!! Thank you for your kind Patronage!! We are delighted to know you liked your stay with us. This is the best motivation we can use. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintaining a long and fruitful association with you. Hope to welcome you back soon at Lonestar Hotel North Battleford. Yours in hospitality, Kamal Pannag

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities
Easy friendly check=in. Bedside lamps not working.
Stayed 1 night in Mar 2022
Response from Kamal Pannag. on Mar 29, 2022
Dear Guest, We thank you for the feedback. We will ensure that we correct the fine points as mentioned. Your's in Hospitality,

8/10 Good

Sebastian

Travelled with group
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2020
Response from . on Jul 29, 2020
Dear Sebastian, Thank you for your most recent review. We appreciate your input. We have changed management and are working aggressively to update all our guest services and product with the hotel over the next few months. We look forward to you visiting the Battlefords' in the future. Warren Berg General Manager

8/10 Good

kendall

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2020
Response from WarrenB on Aug 23, 2020
Dear Kendall, Thank you for your review from your stay with us in July. if your travels bring you back to the Battlefords, please feel free to contact and we look forward to seeing you again. Warren Berg General Manager

6/10 Okay

Norm, Sherwood Park, AB

Room was clean and everything was there I expected for a quick overnight stay. Room could use a refurbish may have been a smoking room at some point. Front desk people seemed confused and it took some time to check in and out.
Stayed 1 night in Jun 2020
Response from WarrenB on Aug 23, 2020
Dear Norm, I am just following up on your review of you stay with the Lonestar Hotel in June. I apologize for the confusion at check in. I just most recently took over as General Manager in late July. We will be installing a computerized management system that should streamline the check in process. We are presently reviewing case goods, carpet and possible renovations to the hotel in the near future. If your future travels require you to stop in the Battlefords, please feel free to contact myself directly. Warren Berg General Manager

10/10 Excellent

Kerri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice people! A very good place to stay for working on the road! Would definitely be back.
Stayed 1 night in May 2020

10/10 Excellent

MIKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY NICE AND CLEAN, GREAT BUFFET, PLEASANT CHECK IN AND CHECK OUT
Stayed 1 night in Apr 2020
Response from Chris on Apr 14, 2020
Thank you Mike. It's always a pleasure to have you. Take care.

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Check-in was quick and easy. Rooms are as clean as hotels usually are. I struggle with the dirty walls I can see, thinking the floors, (that are harder to see being darker) are in same or worse shape.
Stayed 1 night in Mar 2020

4/10 Poor

Kelvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Towel had a red stain on it. Vanity had dried toothpaste on it. Sheets had stains on them . Empty bottles in the closet Breakfast terriable Never go back
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020