Norrtull Vacation Packages

We loved our stay; unbeatable location within the heart of Gamla Stan’s shops, restaurants, one block from a main street for access to taxis (most of Gamla Stan is off limits to taxis), a short walk to ferries going to the islands in the archipelago, walking distance to many museums. DIY laundry in the hotel, our room incl, kitchenette, nice bathroom, and adequate space for 3 adults, queen bed + sofa bed. Minor challenges; No A/C and room presumably supplied with fans. No fans (it was an historically major heatwave). Accessing help was challenging. A bot was eager to assist but its guidance was always wrong. Elevating to human support took a couple of days before the issue was resolved. Two miserably hot nights later we got the fan and both circumstances and the weather improved so we had more comfortable rest. This inconvenience was annoying but trivial and would not at all deter us from returning there on our next visit. Thank you “ Bob” :) tusan tak!!

We had a late checkin and the hotel told us to inform the late arrival for key collection procedures as no one will be at the front desk. We informed them of late arrival. After 4 phone calls and 3 mail, no procedure for late arrival. Each time we called they said they will provide the instruction in the next few hours. No reply to the mail. They just spoiled our day of check in keeping us in very uncertain state.

Lovely property in a great location. It was a very busy weekend and I had a single room at a very high price. The bathroom was just redone and spacious. The room itself was so tiny - not great value for money but I suspect at normal prices it’s better. You really have to be in bed if you’re in the room. Helpful friendly staff and good amenities (very nice towels and linens.

Room too small for two people. Two dangerous steps down into the room immediately at entrance. Carpet stained. Mirrors dirty. Poor housekeeping. Mould on signage in bathroom. Despite asking for room change offered an identical size room on the next floor. Staff member in bar extremely rude. Definitely not 5 star Hotel more akin to a poor 3 star.

Everything was so easy at the hotel. The staff were really helpful and friendly and the rooms were extremely clean. We had a triple room and there was sufficient space in the room. There were toiletries in the bathroom and a water fountain in the corridor. The area was very good and central for places to eat and close to the metro. We walked and enjoyed the beautiful area. We will definitely stay here again.