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Get an overview of this hotel3.5-star family-friendly hotel, walk to Nauticus National Maritime Center


This family-friendly Norfolk hotel is located on a river, within a 10-minute walk of Waterside Festival Marketplace and Nauticus National Maritime Center. Moses Myers House and Children's Museum of Virginia are also within 1 mi (2 km).

Hotel Features

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and valet parking.

Room Amenities

All 468 rooms offer wired Internet, room service, and flat-screen TVs with cable channels. Premium bedding, coffee makers, and free newspapers are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

Sheraton Norfolk Waterside Hotel features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 35,000 square feet (3252 square meters) include a conference center and conference space. This family-friendly hotel also offers gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Sheraton Norfolk Waterside Hotel is a smoke-free property.

  • Outdoor seasonal pool 
  • 24-hour front desk 
  • ATM/banking 
  • Number of floors - 10 
  • Valet parking (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Fitness facilities 
  • Computer station 
  • Free WiFi 
  • Luggage storage 
  • Total number of rooms - 468 
  • Express check-in 
  • Gift shops or newsstand 
  • Laundry facilities 
  • Meeting rooms 
  • Restaurant 
  • Safe-deposit box at front desk 
  • 24-hour business center 
  • Conference space size (feet) - 35,000 
  • Conference space size (meters) - 3252 
  • Number of meeting rooms - 16 
  • Conference center 
  • Self parking (surcharge) 
  • Smoke-free property 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  


Available in all rooms: Wired high-speed Internet access (surcharge)

Available in some public areas: Free WiFi


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Climate control 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Coffee/tea maker 
  • Turndown service 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Daily housekeeping 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • Cable TV service 
  • Flat-panel TV 
  • Wired high-speed Internet access (surcharge) 
  • Blackout drapes/curtains 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 

Where to Eat

City Dock Restaurant - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Windsurfing nearby 
  • Kayaking nearby 
  • Water skiing nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessibility equipment for the deaf 
  • Accessible path of travel 
  • Accessible bathroom 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is noon

Payment types


Pets allowed, Pet maximum weight in lb is 40

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 12 per night (in/out privileges)
  • Valet parking fee: USD 22 per night
  • Rollaway bed fee: USD 15 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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