Exterior

Reviews of Red Roof Inn PLUS+ & Suites Virginia Beach – Seaside

2.5 out of 5
Red Roof Inn PLUS+ & Suites Virginia Beach – Seaside
1005 Pacific Ave, Virginia Beach, VA

Reviews

8.6

Excellent

Rating 10 - Excellent. 115 out of 213 reviews" "
Rating 8 - Good. 55 out of 213 reviews" "
Rating 6 - Okay. 26 out of 213 reviews" "
Rating 4 - Poor. 11 out of 213 reviews" "
Rating 2 - Terrible. 6 out of 213 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok for 1 night. Too pricey though.
Stayed 1 night in Apr 2024
Response from Olivia RediResponse Specialist on Apr 17, 2024
Hello Jessica, Thank you for telling us about your stay at the Red Roof Inn PLUS+ & Suites Virginia Beach – Seaside. I am glad you found your room to be okay, despite the price not being to your liking. Please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

10/10 Excellent

Tena, Gaffney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here. Staff was wonderful and very helpful. The room was awesome and very spacious. Will definitely stay there again and also recommend to family and friends.
Stayed 4 nights in Apr 2024
Response from Sharma RediResponse Specialist on Apr 13, 2024
Hello Tena,Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH SEASIDE and I appreciate your 5/5 score following your stay. I am thrilled to read your comments about our wonderful and very helpful staff, your awesome and spacious room, and all the other kind remarks mentioned, resulting in a 5/5 score. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Tena, and can't wait to see you back at Red Roof soon, where we can continue to offer you an awesome stay at an affordable price!Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 Excellent

Alexander

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a super clean place and the staff was VERY kind and they were helpful! This was a great stay and we will be coming back! :)
Stayed 2 nights in Apr 2024
Response from Sharma RediResponse Specialist on Apr 7, 2024
Thank you for taking the time to write about experience at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE. Alexander, I am thrilled to read your comments about our super clean hotel, our very kind and helpful staff, and all the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Alexander, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kamaria RediResponse Specialist on Apr 1, 2024
Hello Melanie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

10/10 Excellent

Amber

Liked: Cleanliness, property conditions & facilities
Good stuff
Stayed 1 night in Mar 2024
Response from Sharma RediResponse Specialist on Mar 27, 2024
Thank you for taking the time to write about experience at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE. Amber, I am happy to hear that you found your visit to be good. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Amber, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

10/10 Excellent

Dane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Good value.
Stayed 2 nights in Mar 2024
Response from Chirell RediResponse Specialist on Mar 22, 2024
Dear Dane,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ & Suites Virginia Beach – Seaside. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our good property and value. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in. Room was clean and nice. Location was perfect.
Stayed 3 nights in Mar 2024
Response from Samantha RediResponse Specialist on Mar 18, 2024
Dear Heather,Thank you for taking the time to write a review of your stay at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE. It's great to hear that you found our location to be perfect and was pleased with our easy check in process and clean rooms. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nicely renovated and very clean. The staff at the front desk were wonderful and very helpful! The front desk smelled nice and was also very clean. The location was great... parking next to your room and you can walk across the street the a 7-11; super convenient! The only one downside would be the noise from being on a busy, main road. The traffic noise at all times got annoying, but that's not really the hotel's fault... just consider playing a "white noise" video on Youtube from your phone (thats what we did, it worked great!) / or bringing a white noise machine with you to put on at night while you rest / sleep, and you'll be good to go! It was a very nice stay and we will definitely stay here again when we're back in town for another event at the convention center.
Stayed 3 nights in Mar 2024
Response from Toni-Ann RediResponse Specialist on Mar 12, 2024
Dear Sara,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE and you being pleased with the cleanliness and renovated look of our hotel. However, you indicated that your experience with us was hindered by noise disruptions, which is truly regrettable. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide a better stay.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

2/10 Terrible

William

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This room was reserved for my wife, daughter in law and granddaughter (1 yr old). Upon checking in the room smelled strongly of marijuana, was very dirty to include stained sheets and some type of white substance sprayed over the side of the bed frame. My wife went to the front desk and canceled the reservation. The clerk was very helpful and understanding after being shown pictures of the room. A refund was promised in 7-10 days. Very disappointing given that the rating for the hotel was an 8.2.
Stayed 2 nights in Mar 2024
Response from Red Roof Management on Mar 12, 2024
Dear William,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ & Suites Virginia Beach – Seaside. We are disappointed to see your 1/5 score and to know that this is the impression you were left with of our hotel. Issues you've described regarding there being an odor in the room, stained sheets and an uncleaned bed are not usually an experience our guests have with us. We sincerely apologize and thank you for making us aware. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again. We wish you the best in your future travels.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

6/10 Okay

Abrianna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Red Roof Management on Mar 12, 2024
Hello Abrianna,Thank you for choosing to stay at our RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE. I appreciate your 3/5 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean! The front desk staff were very friendly and attentive. Overall I was impressed and will definitely return.
Stayed 1 night in Mar 2024
Response from Kamaria RediResponse Specialist on Mar 11, 2024
Dear Melissa,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the room to be clean, our front desk staff to be very friendly and all the other positive features you highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Kamaria Red Roof Management RediResponse Specialist

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very loud road all night and the room wasn’t insulated well from it.
Stayed 1 night in Mar 2024
Response from Red Roof Management on Mar 12, 2024
Hello Mara,Though we are elated to see your 5/5 rating of our RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE, you've indicated that there were noise disruptions during your stay and that you felt the room was not well insulated. These issues are truly disheartening to see as this is not an experience our guests usually have with us. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels to provide a better experience. Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, nice location, but it's noisy even in the off season, and the parking garage is an experience only attempted by small vehicles
Stayed 4 nights in Feb 2024
Response from Chirell RediResponse Specialist on Mar 11, 2024
Dear Andrew,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ & Suites Virginia Beach – Seaside. It is very rewarding to read that you had a great encounter with us and we really appreciate your kind comments about our nice location. You indicated that you were unsatisfied with noise disturbance and your experience in the parking garage. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay. Sincerely, Chirell RediResponse Specialist

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was well updated and very clean. Everything was in good working condition. Parking in the garage was a bit tight but not impossible. All in all a great experience!
Stayed 2 nights in Mar 2024
Response from Kerry-Lee RediResponse Specialist on Mar 5, 2024
Dear Andy, We are appreciative you took the time to tell us about your experience at the RED ROOF INN MEMPHIS - AIRPORT and scoring us a perfect 5/5. At Red Roof, it is our aim to provide clean, value- based, home away from home stays and we are thrilled to have achieved that with your stay. It was a joy to read your room was well updated, clean and everything was in good condition. You also mentioned while parking was tight it was not impossible. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services. Please know that we valued guest and your business with us was greatly appreciated.Thank you again for the scoring. It would be a pleasure to host you again.Sincerely Red Roof Management

10/10 Excellent

Willis, Franklinton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An enjoyable stay
Stayed 1 night in Feb 2024
Response from Sharma RediResponse Specialist on Feb 25, 2024
Thank you for taking the time to write about experience at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE. Willis, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about your enjoyable stay. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Willis, and can't wait to see you back at Red Roof soon, where we can continue to offer you an enjoyable stay at an affordable price! Sincerely,Red Roof Management

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
A older, but clean property. The staff is very friendly and helpful. I would stay here again.
Stayed 4 nights in Feb 2024
Response from Toni-Ann RediResponse Specialist on Feb 23, 2024
Dear Sally,Thank you for taking the time to complete our guest survey. Myself and the staff at the Red Roof Plus+ & Suites Virginia Beach - Seaside are happy to know that our friendly staff service and the cleanliness of our property were the highlights of your stay. We strive to provide guests with all the comforts of home, so I am happy that was your experience. We value you as our guest and appreciate your business.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Red Roof Management

6/10 Okay

Julius

Stayed 2 nights in Feb 2024
Response from Sharma RediResponse Specialist on Mar 24, 2024
Hello Julius, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff. Friendly & professional.
Stayed 1 night in Feb 2024
Response from Nishaye RediResponse Specialist on Feb 9, 2024
Dear Eden, We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ & Suites Virginia Beach – Seaside. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very Friendly and professional, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was lovely
Stayed 2 nights in Feb 2024
Response from Linton RediResponse Specialist on Feb 6, 2024
Dear Tiffany,Thank you for telling us about your recent visit to RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE. I was happy to read that our everything was lovely with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price I recommend
Stayed 1 night in Jan 2024
Response from Carla RediResponse Specialist on Jan 28, 2024
Dear Christopher,We appreciate you taking your time to share your honest feedback here at the Red Roof Inn PLUS+ & Suites Virginia Beach – Seaside. We are thrilled to see that the value to price ratio met your expectations, prompting your 5/5 score. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. We look forward to seeing you in your future travels. We hope to continue to provide great experiences for you. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in VB for under $100.
Stayed 2 nights in Jan 2024
Response from Dannielle Rediresponse Specialist on Jan 21, 2024
Dear Jacob,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the affordable property we have here at Redroof. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Red Roof Management

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for under $100 in VB!
Stayed 2 nights in Jan 2024
Response from Dannielle Rediresponse Specialist on Jan 21, 2024
Dear Jacob,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the affordable property we have here at Redroof. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely, Red Roof Management

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Chevanese RediResponse Specialist on Jan 18, 2024
Thank you for your positive rating, Linda, following your stay at the Red Roof PLUS+ & Suites Virginia Beach – Seaside. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We look forward to the opportunity to host you again for another enjoyable stay.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

4/10 Poor

Laura

Disliked: Cleanliness, property conditions & facilities
Room was spacious and the bed was big. Generally cleanliness wasn't bad but the room reeked of cigarettes which was awful. There was a smear below the toilet and pubic hair on the seat. The mini bar was very loud and randomly started making noise. There was no soundproofing in the room so we were woken many times in the night by people outside and cars driving by. Would not recommend.
Stayed 1 night in Jan 2024
Response from Adraine Rediresponse Specialist on Jan 9, 2024
Dear Laura,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE. I am happy to read that you were pleased with the size of the room and big bed. I am sorry that your experience did not meet your expectations regarding the smell of the room, the noise disturbances and the other concerns you described. Your feedback will be taken into consideration as it is our aim to improve our hotel to enhance our guest experience. Please accept our apologies for the inconvenience caused. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Very truly yours,AdraineRed Roof ManagementRediresponse Specialist

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ONLY thing I don't like is the noise from the traffic on Pacific Avenue, especially at night.
Stayed 1 night in Jan 2024
Response from Adraine Rediresponse Specialist on Jan 9, 2024
Dear Eden,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the noise coming from the traffic on Pacific Avenue especially at night. I am happy that you didn't have any other issues while staying with us. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.We will take your comments into consideration to make changes to improve our customer experience. Thank you again for sharing your experience. We look forward to seeing you in your future travels at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

8/10 Good

Lola

Travelled with partner
Liked: Cleanliness, staff & service
The renovated rooms are nice and clean. Its not much of an ocean view, but okay for the price.
Stayed 1 night in Dec 2023
Response from Adraine Rediresponse Specialist on Jan 9, 2024
Dear Lola,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE. I am happy to read that you found the rooms to be nice, clean and price to be okay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and I was able to extend my stay twice (from 2 nights originally to 5 nights in total). They were very accommodating and moved me to an upgraded room when the room I originally booked (extended) on Orbitz was sold out at the property (free of charge). The rooms are very nice and updated. My only complaint is there is no working ice machine on the property and they do NOT service your room daily. You can go to the front office to get clean towels, coffee, trash bags, etc. BUT...do not expect anyone to come to your room for that regardless of the length of your stay. AND you will have to go to the 7/11 across the street to purchase ice. The hotel is within walking distance to the ocean, shopping, and several restaurants which was great! I will definitely stay here again in the future!
Stayed 2 nights in Dec 2023

8/10 Good

Tempie

Stayed 1 night in Dec 2023
Response from Nishaye RediResponse Specialist on Feb 8, 2024
Hello Tempie,The staff at the Red Roof Inn PLUS+ & Suites Virginia Beach – Seaside and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Holiday getaway
Nice spacious room. Garage is really tight so good luck if your vehicle is big. The bedroom part faced Pacific highway so you had road noise. Didn't have any of their ice machines working. Overall a nice place
Stayed 3 nights in Dec 2023
Response from Nishaye RediResponse Specialist on Dec 28, 2023
Hello Joan,Thank you for taking the time to complete our guest survey from your recent stay at the Red Roof Inn PLUS+ & Suites Virginia Beach – Seaside. I am glad to read that you were pleased with our spacious room, prompting your 8/10 score. However, It's truly saddened to see that the garage parking was not to your liking and the possible noise disturbance you encounter. Feedback from our guests is always welcome and your comments will be taken into consideration as our Red Roof team strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

6/10 Okay

kema

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Our first room gave me an immediate migraine due to the refrigerator burning out and setting off terrible fumes… we were moved to a different room and I was unable to securely lock room door… terrible night of sleep ☹️
Stayed 1 night in Dec 2023
Response from Nishaye RediResponse Specialist on Dec 27, 2023
Hello Kema, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ & Suites Virginia Beach – Seaside. Please accept our sincerest apologies as it seemed your stay felt short of your expectation due to the concerns you described regarding the refrigerator and the door not working to your liking. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. We value your feedback and will address the issues with our team to ensure improvements are made.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Tiffany

Stayed 2 nights in Dec 2023
Response from Gabrielle RediResponse Specialist on Dec 21, 2023
Thank you for taking a moment to leave a review, Tiffany. The staff and I at the Red Roof Inn PLUS+ & Suites Virginia Beach – Seaside appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

10/10 Excellent

Shawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service good, housekeeping was great, the room was a steal and the location was good with lots of dining options within driving or walking distance. Beach is a few minute walk away. Only con was the parking area, but once you're able to reverse in a spot, you're good. A definite recommendation!
Response from Nishaye RediResponse Specialist on Feb 8, 2024
Hello Shawn, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ & Suites Virginia Beach – Seaside. We strive to provide guests with the best customer service and all the comforts of home, so it was rewarding to read that your room was satisfactory, the customer service by our staff met your expectation and the convenience of our location being in close proximity to the beach, prompting your 5/5 score. Please accept our sincerest apologies for the less than ideal encounter you had with the parking. Feedback from our guests is always welcome and your comments will be taken into consideration as our Red Roof team strive to continuously improve the quality of our services.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for the money
Bathroom was extremely small. Parking is limited if you have a big vehicle. The heat/AC unit was under the window. When you close the drapes they cover the vents, this made the room take along time heat up.
Stayed 2 nights in Dec 2023
Response from Xao RediResponse Specialist on Dec 19, 2023
Thank you for sharing your feedback with us, James. The team at the Red Roof Inn PLUS+ & Suites Virginia Beach – Seaside appreciated your 6/10 score. However, you made mention of the small bathroom and the limited parking, alongside other concerns that hindered your stay. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays.Regards,Red Roof Management

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Dec 2023
Response from Chirell Rediresponse Specialist on Dec 16, 2023
Dear Russell,Thank you for taking a moment to write a review of your recent stay at the Red Roof Inn PLUS+ & Suites Virginia Beach – Seaside. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about your stay being okay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.Redroof appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediresponse Specialist

10/10 Excellent

Jhon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Toni-Ann RediResponse Specialist on Dec 9, 2023
Hello Jhon,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
I checked in on Wednesday checkout on Friday before 11: am but was charged for 3 nights instead of two other than that I love this place
Stayed 2 nights in Oct 2023
Response from Toni-Ann RediResponse Specialist on Dec 6, 2023
Hello James, Thank you for your review of our Red Roof Inn PLUS+ & Suites Virginia Beach – Seaside. Though we appreciate your 5/5 score, we are disappointed to hear about the charges on your account. Upon investigations I've conducted, I am not seeing where there was a charge for a third night made to your card. We would love to have another chance to provide you with a better experience at our hotel the next time you re in town. Very truly yours, Red Roof Management

6/10 Okay

Corey

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2023
Response from Chevanese RediResponse Specialist on Nov 22, 2023
Thank you, Corey, for being our guest at the Red Roof PLUS+ & Suites Virginia Beach – Seaside. We value you as a our guest and welcome your 6/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and safe with a very reasonable price.
Thank you for a safe and comfortable place for a loan traveler to stay for the night. I greatly appreciate the extra coffee left for me as I requested. Only suggestion would be to fix the ice machine 😊
Stayed 1 night in Nov 2023
Response from Xao Red Roof Management RediResponse Specialist on Nov 21, 2023
The team at our Red Roof Inn PLUS+ & Suites Virginia Beach – Seaside would like to thank you for sharing your feedback with us, Melanie. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our safe and comfortable location, along with your request for extra coffee being granted delighted our staff. In relation to the faulty ice machine, this has been shared with the property in an effort to have it addressed.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist

6/10 Okay

Andrea

Stayed 1 night in Nov 2023
Response from Xao Red Roof Management RediResponse Specialist on Nov 21, 2023
I appreciate the time that you took to share your sentiments with us, Andrea. Our team at the Red Roof Inn PLUS+ & Suites Virginia Beach – Seaside appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist

6/10 Okay

Janice

Liked: Staff & service
It was relatively clean. The representative at the check in desk was friendly and kind . The noise around the hotel( not their fault) was very loud and made it hard to get a good night’s rest.
Stayed 1 night in Nov 2023
Response from Kerry-Lee RediResponse Specialist on Nov 17, 2023
Dear Janice,The team and I at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE appreciates your positive remarks about our relatively clean hotel and our kind and friendly front desk staff. You however mentioned the noise disturbance hindered your nights' sleep. We truly appreciate your kind remarks. Our primary goal at Red Roof is geared towards providing a superior level of service and accommodations at the best value and it was joy to have achieved that with your stay despite the challenge faced.We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Kerry-Lee RediResponse Specialist on Nov 12, 2023
Hello Nicholas, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE. It’s great to see you enjoyed your stay, resulting in a 4/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 Excellent

Tamarra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service!
It was very clean and updated. The man at the front desk had great customer service. He was very helpful and made my stay very comfortable.
Stayed 2 nights in Nov 2023
Response from Kerry-Lee RediResponse Specialist on Nov 12, 2023
Hello Tamarra,I am happy to read we were your ideal choice here at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE. It was rewarding to hear our clean and updated hotel and helpful staff who provided great service and made your stay comfortable boosted your perfect rating. We truly appreciate your kind remarks. Our primary goal at Red Roof is geared towards providing a superior level of service and accommodations at the best value and it was joy to have achieved that with your stay. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Kerry-Lee RediResponse Specialist on Nov 9, 2023
Hello Valued Guest, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE. It’s great to see you enjoyed your stay, resulting in a 10/10 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 Good

Scott, Chattanooga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property- manager was wonderful
Stayed 1 night in Oct 2023
Response from Oshane RediResponse Specialist on Nov 4, 2023
Dear Scott, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE regarding the nice property. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything except: 1. Vehicle sounds coming from Pacific Avenue at night. They are loud! 2. The self-parking is convenient, but the space is small.
Stayed 1 night in Oct 2023
Response from Kerry-Lee RediResponse Specialist on Nov 3, 2023
Hello Eden, Thank you for taking the time to share your feedback regarding your recent stay at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE. We appreciate your kind words about the convenient self parking. However the space was small and the noise disturbance from Pacific avenue was a bit hindering. We strive to provide a pleasant and comfortable experience for all of our guests and we appreciate your input.We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 Excellent

Zae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience i definitely enjoyed myself and so did the kids. From the beach being so close to the hotel along with shopping and eating up the strip
Stayed 2 nights in Oct 2023
Response from Kerry-Lee RediResponse Specialist on Nov 1, 2023
Dear Zae, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE. We appreciate you letting us know you and your kids had a good experience with us and you liked our close proximity to the beach. Feedback from our guests is always welcome as we at Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 Excellent

Nabil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect
Stayed 2 nights in Oct 2023
Response from Kerry-Lee RediResponse Specialist on Nov 1, 2023
Dear Nabil, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE. We appreciate you letting us know your stay was perfect. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. Feedback from our guests is always welcome as we at Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast, easy and the person was very nice. We were given a free up grade, which was very nice!
Stayed 1 night in Oct 2023

10/10 Excellent

Ben

Stayed 2 nights in Oct 2023
Response from Kerry-Lee RediResponse Specialist on Nov 9, 2023
Hello Ben, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was amazing!!
Stayed 1 night in Oct 2023
Response from Linton Red Roof Management Rediresponse Specialist on Oct 16, 2023
Hi Tracy,Thank you for telling us about your recent visit to RED ROOF PLUS+ & SUITES VIRGINIA BEACH – SEASIDE. It's rewarding to read that our amazing front desk staff met your needs. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. Our team at Red Roof look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist