Ratings based on 1,437 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller fromVirginia

Ok hotel

Posted 27-Sep-2016
Hotel was right on the beach which was good...staff friendly, beds were small, good parking....I would recommend to a friend but if you have children I might stay somewhere else because of the size of the room...one child you should be ok
3out of 5
by A verified traveller

Posted 27-Sep-2016
The air conditioner soaked the rug every time we turned it on, we didn't receive extra cups for coffee and water each day we stayed only clean towels, the bed was not made. Location was great
5out of 5
by A verified traveller fromabingdon MD

Nice hotel

Posted 26-Sep-2016
On the beach, nice balcony, very friendly, helpful staff, good breakfast at restaurant
4out of 5
by A verified traveller

Posted 25-Sep-2016
Altes etwas abgerocktes Hotel aber dennoch gut und gute Lage. Mitarbeiter unkompliziert und hilfsbereit. Alle Zimmer mit Balkon zum Meer!
2out of 5
by A verified traveller

Posted 20-Sep-2016
Not worth the time. Terrible parking. Only good part is close to the beach.
4out of 5
by A verified traveller fromNew Jersey

Nice, clean hotel

Posted 13-Sep-2016
Pros: Cleanliness, comfortable, friendly staff
Cons: It would be nice if the hotel had a bike rack to lock your bikes up as the bike path is right in front of the hotel.
We were on the 2nd floor, Room 211. It was very clean and comfortable. The staff was very friendly and helpful. We have been coming down to Virginia Beach for over 20 years and this was the first time we stayed here. Now when we go back next year we will definitely be coming back to this hotel.
5out of 5
by A verified traveller

Joy.

Posted 13-Sep-2016
Excellent staff. One is a particular "Joy". She was very nice and helpful.
4out of 5
by A verified traveller fromMartinsburg,WV

great location

Posted 11-Sep-2016
Front desk staff friendly at check in; close to the beach. Housekeeping terrible! Gave us attitude and came late every day. Called front desk for service; still made us wait an hour. Then "cleaned" in 10 minutes. When mentioning this upon checkout the guy seemed unconcerned. Which is a shame because this is such a great location and family oriented hotel. may not stay here again for this reason.
5out of 5
by A verified traveller fromBuffalo,NY

Great location

Posted 26-Aug-2016
Pros: location, the staff was helpful on giving advice on things to do, places to go
Cons: the bed was not the most comfortable
Location: It was great to be within walking distance of anything we needed and only a 10 minute drive from the aquarium
We arrived over 3 hours earlier than expected & were pleasantly surprised that our room was ready. The view of the ocean from the room is breath taking. The staff was very courteous the entire stay.
4out of 5
by A verified traveller fromlong lsland ny

Posted 19-Aug-2016
We had a wonderful time the beach is beautiful everyone was friendly the whole strip was so clean some of the nicest people we met were the trolley drivers great family vacation spot the Neptune was a great place to eat