Terrace/patio

Reviews of 19 Atlantic Hotel

2.5 out of 5
19 Atlantic Hotel
203 19th St, Virginia Beach, VA

Reviews

6.8
Rating 10 - Excellent. 195 out of 1000 reviews" "
Rating 8 - Good. 326 out of 1000 reviews" "
Rating 6 - Okay. 238 out of 1000 reviews" "
Rating 4 - Poor. 118 out of 1000 reviews" "
Rating 2 - Terrible. 123 out of 1000 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lashari

Stayed 1 night in Oct 2022

10/10 Excellent

Sondrea

Liked: Cleanliness, staff & service, property conditions & facilities
Natural Explorer
My stay was very relaxing. The hotel has a roof top that was really nice. I listened to some really good music playing nearby. There is a clothing store and pizza place attached. All in all i would stay again. The rate was really low compared to other hotels in this location.
Stayed 2 nights in Oct 2022
Response from 19 Atlantic Hotel on Oct 18, 2022
Hello Sondrea, thank you for the positive review! We are so glad you enjoyed your stay with us! We hope to see you again soon!

10/10 Excellent

Stanley, Cary

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the price, location, and cleanliness.
Stayed 1 night in Oct 2022
Response from 19 Atlantic Hotel on Oct 18, 2022
Thank you for the review, Stanley! We are so glad you enjoyed your stay with us! We hope to see you again soon!

6/10 Okay

Robert

Travelled with partner
Disliked: Amenities
Good location, a bit noise. Small bathrooms, no coffee for breakfast.
Stayed 1 night in Oct 2022
Response from 19 Atlantic Hotel on Oct 18, 2022
Hello Robert! We appreciate your feedback, and will take this into consideration. We hope to see you again soon!

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
19 Atlantic Hotel
Best I will say it meant my needs. The facility is bare bones and the room was small. There was no desk or table in the room. Also I had to go through several hallways to get to the room. I suppose I got what I paid for. Again I was there for only one night and it meant my needs. If I was staying for an extended period of time I would not stay there. There was a television in the room and the internet worked well and that was a positive. I may stay again if I am visiting for an overnight trip. Still the stay was positive.
Stayed 1 night in Oct 2022
Response from General Manager on Oct 15, 2022
Thank you for your review. Hope to see you back soon.

6/10 Okay

Gerard

Liked: Cleanliness
Disliked: Amenities
It was clean and orderly but the house phone didn't work. The ac wasn't working so we couldn't contact the front desk without making a trip down to tell the clerk of the problem. This happened twice during our stay. No coffee pot. Minimal parking. Had to wait for someone to leave before getting a spot after returning from dinner. If you can handle that, the quality of the room was surprising for the price.
Stayed 2 nights in Oct 2022
Response from General Manager on Oct 15, 2022
Thank you for your comments. We will share your review with our staff.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place, room was in the back and quiet. Great value and convenient location a block from the beach. Lobby was a bit hard to find, and over flow parking is about 2 blocks away. Would stay again.
Stayed 1 night in Oct 2022
Response from 19 Atlantic Hotel on Oct 11, 2022
Hello Robert! Thank you for your feedback, we will take this into consideration. We hope to see you again soon!

2/10 Terrible

Keiko

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Upset
I had to wait outside for 30 mins to check in there was no one there to check me in and the doors was lock
Stayed 2 nights in Oct 2022
Response from 19 Atlantic Hotel on Oct 11, 2022
Hello, we are so sorry you did not enjoy your stay with us. We take these concerns very seriously, and will make our staff aware of this.

2/10 Terrible

Roger

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022
Response from 19 Atlantic Hotel on Oct 4, 2022
Thank you for the positive review, Brandy! We hope to see you again soon!

8/10 Good

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked thee location, did not like the noise coming from the adjacent bars at night.
Stayed 1 night in Sep 2022
Response from 19 Atlantic Hotel on Sep 27, 2022
Hello, thank you for your review! We hope to see you again soon!

10/10 Excellent

Alexander

Stayed 1 night in Sep 2022
Response from 19 Atlantic Hotel on Sep 27, 2022
Thank you for the postive review, Alexander!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooftop deck! Unique little place with a nice vibe, I really enjoyed my stay and added an extra night.
Stayed 4 nights in Sep 2022
Response from 19 Atlantic Hotel on Sep 22, 2022
Hello Jeff, thank you for the positive review! We are so glad you enjoyed your stay with us! We hope to see you again soon!

6/10 Okay

Alhena, Boise

Travelled with family and small children
Liked: Cleanliness, staff & service
The AC in our room was loud
Stayed 2 nights in Sep 2022
Response from 19 Atlantic Hotel on Sep 20, 2022
Hello Alhena! Thank you for your feedback, we will take this into consideration.

10/10 Excellent

buddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well except for the hand soap, that was a terrible scent
Stayed 1 night in Sep 2022
Response from 19 Atlantic Hotel on Sep 20, 2022
Hello Buddy! Thank you for your feedback, we will take this into consideration. We hope to see you again soon!

8/10 Good

Zella

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was incredibly friendly top notch. The room was very small and the bed was to be a queen size bed and it was only a full size bed only inches from the wall which made it inconvenient to get in from that side of the bed. There was really no place to put your stuff in the bathroom or to even set up your suitcase. This room was suitable for one person not for two people. I can also say that the blinds need to be room darkening and the door to the room needs to be adjusted to not have light come in from the hall way.
Stayed 4 nights in Sep 2022
Response from 19 Atlantic Hotel on Sep 20, 2022
Hello Zella! Thank you for your feedback, we will take this into consideration.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located and one of the cleanest options
This place is a testament to why franchises stink. It's a solid stay for a fraction of the cost. As soon as we pulled the car in the tiny lot, we were acknowledged. Despite it being well in advance of check in, he got us settled in straight away. The room keys were a bit fiddly, but the maintenance staff tried to fix them immediately. The hotel is situated literally across the street from the Boardwalk. It's in the centre of the action. Unlike some of their massive competitors, guests here seem more mature. As a result, people were not noisy and it was easy to get a good night's rest. There are nice mosaic tile insets everywhere which gives this place a homey feel. More importantly, the cleaning staff truly cares. This is easily one of the cleanest places I've stayed in filthy Virginia Beach. I expect a movie theatre floor, I was delighted that wasn't the case here. I stayed in room 226, and the tile transition between the bathroom and bedroom was quite high, so be careful. That's part of an old building, but they can probably help this a bit. If you are a business traveler, be warned there was no desk in my room. The wifi was also slow, but stable. It would be child's play for them to go the extra mile. Better pillows, larger towels, a pillow top on the bed, possibly larger beds, and a pastry or cookie from a local bakery at reception would make them shine. The "far" parking lot is only a couple of blocks. I had no issues. I will definitely return here in future.
Stayed 1 night in Sep 2022
Response from 19 Atlantic Hotel on Sep 13, 2022
Hello, we are so glad you enjoyed your stay with us! We appreciate your feedback, and will take this into consideration. We hope to see you again soon!

2/10 Terrible

Maria

Travelled with family
Disliked: Staff & service, property conditions & facilities
Outdated, dirty, bugs, ac didn’t work, laundry facilities didn’t work, staff was not helpful. Do not recommend at all,.
Stayed 1 night in Sep 2022
Response from 19 Atlantic Hotel on Sep 13, 2022
Hello Maria, we are so sorry you did not enjoy your stay with us. We take these concerns very seriously, and will make our staff aware of them.

10/10 Excellent

Alaina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient checkin, convenient location and inexpensive. Would stay again!
Stayed 1 night in Sep 2022
Response from 19 Atlantic Hotel on Sep 13, 2022
Hello Alaina! We are so glad you enjoyed your stay with us! We hope to see you again soon!

6/10 Okay

Anita

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I didn't like that my shower didn't work
Stayed 1 night in Aug 2022
Response from 19 Atlantic Hotel on Sep 1, 2022
Hello Anita! Thank you for your feedback, we will take this into consideration. We hope to see you again soon!

10/10 Excellent

CHRISTOPHER, Norfolk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Great price and a street show was going on right out front. The room was very quiet and loved the rooftop deck
Stayed 1 night in Aug 2022
Response from 19 Atlantic Hotel on Aug 17, 2022
Hello Christopher! We are so glad you enjoyed your stay with us! We hope to see you again soon!

6/10 Okay

Herb

Travelled with family
Disliked: Staff & service, amenities
great location . bar nextdoor way to loud especially late at night
Stayed 3 nights in Jul 2022
Response from 19 Atlantic Hotel on Aug 17, 2022
Hello Herb, thank you for the positive review! We appreciate your feedback, and will take this into consideration. We hope to see you again soon!

4/10 Poor

Samantha

Travelled with group
Disliked: Staff & service, amenities
Nobody was at the front desk or answering the phones the first 3 times we tried to check in. Couldnt get checked in until after 10pm
Stayed 2 nights in Aug 2022
Response from 19 Atlantic Hotel on Aug 9, 2022
Hello Samantha, we are so sorry you did not enjoy your stay with us. We appreciate your feedback, and will make our staff aware of this.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

William

Liked: Cleanliness, property conditions & facilities, room comfort
Was pleased with the stay
Stayed 1 night in Aug 2022
Response from 19 Atlantic Hotel on Aug 9, 2022
Hello William! We are so glad you enjoyed your stay with us! We hope to see you again soon!

2/10 Terrible

jeffrey

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No coffee in lobby like advertised. Mold on wall in shower. Phone didn’t work, safe didn’t work. They sent another safe to room and set it on floor. Anyone could carry it away. Every light only had 1 bulb. No light in shower. Parking extremely limited but you could park in their other lot which is 3 blocks away with no cameras.
Stayed 3 nights in Aug 2022
Response from 19 Atlantic Hotel on Aug 9, 2022
Hello Jeffrey, we are so sorry you did not enjoy your stay with us. We take these concerns very seriously, and will make our staff aware of them.

2/10 Terrible

Sara

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room ends the bed is to small for the praise to small
Stayed 1 night in Jul 2022
Response from 19 Atlantic Hotel on Aug 2, 2022
Hello Sara, we are so sorry you did not enjoy your stay with us. We appreciate your feedback, and will take this into consideration.

2/10 Terrible

Lucy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend. The location is good, however the rooms are small, filthy, noisy AC and was overcharged.
Stayed 3 nights in Jul 2022
Response from 19 Atlantic Hotel on Aug 2, 2022
Hello Lucy, we are so sorry you did not enjoy your stay with us. We appreciate your feedback, and will take this into consideration.

2/10 Terrible

Teresa

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was what i expected
Stayed 5 nights in Jul 2022
Response from 19 Atlantic Hotel on Aug 2, 2022
Hello Teresa, we are so sorry you did not enjoy your stay with us. We appreciate your feedback, and will take this into consideration.

8/10 Good

Agron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was nice place
Stayed 4 nights in Jul 2022
Response from 19 Atlantic Hotel on Aug 2, 2022
Hello, we are so glad you enjoyed your stay with us! We hope to see you again soon!

10/10 Excellent

Susan

Stayed 3 nights in Jul 2022
Response from 19 Atlantic Hotel on Aug 2, 2022
Hello Susan, thank you for the positive review! We hope to see you again soon!

10/10 Excellent

Mindy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to the beach
Stayed 3 nights in Jul 2022
Response from 19 Atlantic Hotel on Jul 26, 2022
Hello Mindy, we are so glad you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly employees and very helpful. Great location.
Stayed 2 nights in Jul 2022
Response from 19 Atlantic Hotel on Jul 26, 2022
Hello Cynthia, we are so glad you enjoyed your stay with us! We hope to see you again soon!

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2022
Response from 19 Atlantic Hotel on Jul 26, 2022
Thank you for the positive review, Yasmin!

2/10 Terrible

Betty

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from 19 Atlantic Hotel on Jul 26, 2022
Thank you for the review, Betty.

2/10 Terrible

Lester

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel I have ever stayed at. Refrigerator and air conditioner made an awful noise all night. Room was small and not clean. Felt very unsafe in this hotel. Cut our trip short because it was so bad.
Stayed 2 nights in Jul 2022
Response from 19 Atlantic Hotel on Jul 26, 2022
Hello Lester, we are so sorry you did not enjoy your stay with us. We take these concerns very seriously, and will make our staff aware of them.

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t plan on sleeping.
Pillows were plastic, very noisy. Mattress was horribly loud too. Ants were all in the room. Air conditioner was moist. Fridge was noisy. Something was noisy in the outer wall too. Window overlooked very loud and busy street corner where a marching band was performing. The place reeked of marijuana. This taught us to request to look at every hotel room from now on BEFORE BOOKING.
Stayed 1 night in Jul 2022
Response from 19 Atlantic Hotel on Jul 20, 2022
Hello Jessica, we are so sorry you did not enjoy your stay with us. We appreciate your feedback, and will take this into consideration.

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Will stay again. Keys suck. Had to get them redone every day. The last day we had a loud group next to us but over all 4/5 stars
Stayed 4 nights in Jul 2022
Response from 19 Atlantic Hotel on Jul 20, 2022
Hello Jamie, thank you for your feedback. We hope to see you again soon!

4/10 Poor

KATHLEEN

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Air conditioner very noisy, Window leaking, NO ice, pillows flat, very long walk around to the elevator, uncomfortable bed.
Stayed 2 nights in Jul 2022
Response from 19 Atlantic Hotel on Jul 20, 2022
Hello Kathleen, we are so sorry you did not enjoy your stay with us. We appreciate your feedback, and will take this into consideration.

8/10 Good

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. Staff was friendly and helpful.
Stayed 3 nights in Jul 2022
Response from 19 Atlantic Hotel on Jul 20, 2022
Hello Annette, we are so glad you enjoyed your stay with us! We hope to see you again soon!

8/10 Good

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was smaller than expected. Needed more pillows. Got a one queen bed room and think it’s mainly singles that book the room, which it would be perfect for. Small shower and wish it was a hand held one to help get the sand out of everywhere. Between the street performers and some other guests was loud at night so if a light sleeper or go to sleep early could be an issue. Close to everything. Would stay here again
Stayed 2 nights in Jul 2022
Response from 19 Atlantic Hotel on Jul 20, 2022
Hello Mandy, thank you for your feedback! We hope to see you again soon!

10/10 Excellent

Jacquelin

Stayed 1 night in Jul 2022

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good stay
Hotel was good, however the bathroom was super small.
Stayed 2 nights in Jul 2022
Response from 19 Atlantic Hotel on Jul 14, 2022
Hello Melissa, thank you for your feedback! We will take this into consideration. We hope to see you again soon!

6/10 Okay

Donivan

Travelled with partner
Liked: Staff & service
I liked the area around the property because we got to watch the street performers at night, and the stores and restaurants around the area was close and really nice.
Stayed 3 nights in Jul 2022
Response from 19 Atlantic Hotel on Jul 14, 2022
Hello Donivan, thank you for the positive review! We hope to see you again soon!

6/10 Okay

Wendi

Travelled with family
Liked: Cleanliness, staff & service
The rooms are very small. There is also a bar or night club that is beside the hotel that plays loud music until 2 am.
Stayed 2 nights in Jun 2022
Response from General Manager on Jul 1, 2022
Thank you for your comments.

10/10 Excellent

Rusty

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot was a little sketchy. The room we had was small, but all in all it was clean and properly maintained.
Stayed 3 nights in Jun 2022
Response from General Manager on Jul 1, 2022
Thank you for your comments.

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Okay
The overall stay was fine. There is a club next to the hotel and the music is loud and going until 2 am every night and a lot of people were out until then so the area is not quiet. This hotel was not really for me and my family but if you are the type to enjoy the noise, you may enjoy this hotel. Also, the beds were small. We had to ask for an extra blanket because you do not have the ability to control the air conditioning. The cleaning staff were nice and did make the beds and replace towels however, they did not sweep the floor. You could feel the sand on the floor. There were a few staff members who worked the front desk who were pleasant and always said hello but there were others who didn't bother to acknowledge you. The hotel is right next to the beach and that was very nice. I don't recommend this hotel for families with children because of the noise but it is suited for younger people who don't mind being in the middle of all the activities that are going on. We did check out 2 days early because this hotel was not comfortable for my family and I.
Stayed 10 nights in Jun 2022
Response from General Manager on Jul 1, 2022
Thank you for your review. We will share your comments with the staff.

2/10 Terrible

Cassandra

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The air conditioner is in the window. It’s located next to a techno club that played music music until 3 in the morning we had to be on the road at 4am, I could hear the airplanes taking off. The room was supposed to sleep 4 but was too tiny. Couldn’t fit two ppl on one tiny bed. Worst hotel experience I have ever had but it was clean.
Stayed 1 night in Jun 2022
Response from General Manager on Jul 1, 2022
Thank you for your review.

2/10 Terrible

Taleva

Stayed 2 nights in Jun 2022
Response from General Manager on Jul 1, 2022
Thank you for staying with us.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Was good overall. Expected worse cleanliness and service. But it was better than i thought. Id go back
Stayed 2 nights in Jun 2022
Response from General Manager on Jul 1, 2022
Thank you for your comments. We hope to see you back soon.