Title: Cumberland Resort and Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Cumberland Resort and Spa Family-friendly hotel with a full-service spa and a sauna ![Meeting facility](https://images.trvl-media.com/lodging/4000000/3900000/3890400/3890372/92259a9c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exclusive House, 5 Bedrooms, Hot Tub, Ocean View | Property grounds](https://images.trvl-media.com/lodging/4000000/3900000/3890400/3890372/95d0192a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exclusive House, 5 Bedrooms, Hot Tub, Ocean View | Living room](https://images.trvl-media.com/lodging/4000000/3900000/3890400/3890372/54389e92.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family House, 4 Bedrooms, Jetted Tub | Private kitchen](https://images.trvl-media.com/lodging/4000000/3900000/3890400/3890372/e84805cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Egyptian cotton sheets, premium bedding, individually decorated, desk](https://images.trvl-media.com/lodging/4000000/3900000/3890400/3890372/ad6fe01b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Cumberland Resort and Spa offers a peaceful retreat in a bustling shopping district. Families love the outdoor and children's pools, while the garden provides quiet moments. Enjoy hot stone massages at the spa, mini golf, and free WiFi throughout your stay. 9.2 Wonderful ## Popular amenities - Hot tub - Spa - Room service - Pool - Pet-friendly - Kitchen ## Room options ### Check availability for these dates Tonight [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=3890372&PinnedHotelID=3890372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=3890372&PinnedHotelID=3890372&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=3890372&PinnedHotelID=3890372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=3890372&PinnedHotelID=3890372&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=3890372&PinnedHotelID=3890372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=3890372&PinnedHotelID=3890372&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=3890372&PinnedHotelID=3890372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=3890372&PinnedHotelID=3890372&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ![Terrace/patio](https://images.trvl-media.com/lodging/4000000/3900000/3890400/3890372/6260ece0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury One-Bedroom Villa with Sea View and Car ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually decorated Fireplace Private outdoor hot tub Heating - 3767 sq ft - Ocean view - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Executive Cottage, 1 Bedroom, Jetted Tub | View from room](https://images.trvl-media.com/lodging/4000000/3900000/3890400/3890372/e14f7377.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Cottage, 1 Bedroom, Jetted Tub 9.0 Wonderful 2 reviews ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually decorated Fireplace Private outdoor hot tub Heating - 1076 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Twin Beds ![Egyptian cotton sheets, premium bedding, individually decorated, desk](https://images.trvl-media.com/lodging/4000000/3900000/3890400/3890372/98217638.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Cottage, 2 Bedrooms, Jetted Tub 9.0 Wonderful 4 reviews ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually decorated Fireplace Private outdoor hot tub Heating - 1830 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds OR 4 Twin Beds ![Family House, 4 Bedrooms, Jetted Tub | Living room](https://images.trvl-media.com/lodging/4000000/3900000/3890400/3890372/2c3470ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family House, 4 Bedrooms, Jetted Tub 10.0 Exceptional 1 review ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually decorated Fireplace Private outdoor hot tub Heating - 2153 sq ft - 4 bedrooms - Sleeps 8 - 4 King Beds OR 8 Twin Beds ![Exclusive House, 5 Bedrooms, Hot Tub, Ocean View | Terrace/patio](https://images.trvl-media.com/lodging/4000000/3900000/3890400/3890372/fe930608.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive House, 5 Bedrooms, Hot Tub, Ocean View ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually decorated Fireplace Private outdoor hot tub Heating - 3767 sq ft - 5 bedrooms - Ocean view - Sleeps 12 - 5 King Beds OR 10 Twin Beds ![Egyptian cotton sheets, premium bedding, individually decorated, desk](https://images.trvl-media.com/lodging/4000000/3900000/3890400/3890372/6c61bace.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Villa, 3 Bedrooms ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually decorated Fireplace Private outdoor hot tub Heating - 1399 sq ft - 3 bedrooms - Sleeps 6 - 3 King Beds OR 6 Twin Beds ![Egyptian cotton sheets, premium bedding, individually decorated, desk](https://images.trvl-media.com/lodging/4000000/3900000/3890400/3890372/fd241721.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Villa, 1 Bedroom, Jetted Tub 8.0 Very good 1 review ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually decorated Fireplace Private outdoor hot tub Heating - 1292 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Romantic Spa Villa, 2 Bedrooms, Jetted Tub | Living room](https://images.trvl-media.com/lodging/4000000/3900000/3890400/3890372/d978c39a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Spa Villa, 2 Bedrooms, Jetted Tub ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually decorated Fireplace Private outdoor hot tub Heating - 1076 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds OR 4 Twin Beds ![Exclusive House, 5 Bedrooms, Hot Tub, Garden View | In-room dining](https://images.trvl-media.com/lodging/4000000/3900000/3890400/3890372/2cd20104.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive House, 5 Bedrooms, Hot Tub, Garden View ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually decorated Fireplace Private outdoor hot tub Heating - 5 bedrooms - Sleeps 10 - 9 King Beds OR 10 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNorfolk-Island-Hotels-Cumberland-Resort-And-Spa.h3890372.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNorfolk-Island-Hotels-Cumberland-Resort-And-Spa.h3890372.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.03847%2C167.95537&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-SDLw5DYLu1-pFmPZGeI-NfU_g0=) 100 Taylors Road, Norfolk Island, 2899 #### What's nearby - Kingston and Arthur's Vale Historic Area - 3 min drive - 2.3 km - The Arches - 4 min drive - 3.0 km - Kingston Jetty - 4 min drive - 3.0 km - Emily Bay Beach - 5 min drive - 3.0 km - Norfolk Island Botanic Garden - 5 min drive - 3.0 km #### Getting around - Norfolk Island (NLK) - 6 min drive #### Restaurants - ‪Latitude 29 - ‬9 min walk - ‪Chinese Emporium - ‬12 min walk - ‪Rumours - ‬11 min walk - ‪Cafe Mokka - ‬4 min drive - ‪The Blue Bull - ‬6 min walk ## About this property ### Cumberland Resort and Spa Upscale family-friendly hotel in a shopping district At Cumberland Resort and Spa, you can look forward to a free daily manager's reception, a terrace, and mini golf. Indulge in hydrotherapy, a hot stone massage, and a body scrub at the onsite spa. Free in-room WiFi is available to all guests, along with a garden and a library. Additional perks include: - An outdoor pool and a children's pool, along with sun loungers - A roundtrip airport shuttle (surcharge), express check-out, and babysitting (surcharge) - Massage treatment rooms, tour/ticket assistance, and smoke-free premises - Concierge services, luggage storage, and barbecue grills Room features All guestrooms are individually decorated, and offer comforts such as private outdoor hot tubs and fireplaces, in addition to thoughtful touches like premium bedding and pillow menus. Other conveniences in all rooms include: - Heating and ceiling fans - Egyptian cotton sheets and cribs/infant beds (surcharge) - Jetted tubs, hydromassage showers, and free toiletries - 50-inch HDTVs with premium channels and DVD players - Wardrobes/closets, balconies, and separate sitting areas ## Similar properties ![Standard Cabin, 1 Bedroom](https://images.trvl-media.com/lodging/5000000/4320000/4312700/4312672/c2e0058b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Governor's Lodge Norfolk Island - Pool - Hot tub - Parking included - Free WiFi 8.4 Very good 31 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=4312672&PinnedHotelID=4312672&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/7000000/6540000/6538800/6538772/bc99a0c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Endeavour Lodge Norfolk Island - Free airport shuttle - Kitchen - Washer - Parking included 10 Exceptional 80 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=6538772&PinnedHotelID=6538772&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9730000/9724100/9724026/ed8b6359.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Whispering Pines Norfolk Island - Kitchen - Washer - Parking included - Free WiFi 9.2 Wonderful 16 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=9724026&PinnedHotelID=9724026&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, white sand, beach towels](https://images.trvl-media.com/lodging/9000000/8690000/8680700/8680684/9e191f14.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Panorama Seaside Apartments Norfolk Island - Kitchen - Parking included - Laundry - Outdoor space 8.6 Excellent 104 reviews CA $133 CA $133 total includes taxes & fees Oct 4 - Oct 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=8680684&PinnedHotelID=8680684&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/4000000/3230000/3227500/3227461/9ef32713.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### South Pacific Resort Hotel Norfolk Island - Pool - Hot tub - Kids pool - Parking included 8.4 Very good 59 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=3227461&PinnedHotelID=3227461&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6360000/6354000/6353950/e45ffe00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloha Apartments Norfolk Island - Pool - Kitchen - Parking included - Free WiFi 9.2 Wonderful 40 reviews CA $218 CA $218 total includes taxes & fees Oct 4 - Oct 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=6353950&PinnedHotelID=6353950&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, individually decorated, individually furnished](https://images.trvl-media.com/lodging/4000000/4000000/3991400/3991394/109d7060.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cascade Garden Apartments Norfolk Island - Kitchen - Parking included - Free WiFi - Laundry 9.8 Exceptional 40 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=3991394&PinnedHotelID=3991394&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9630000/9628200/9628102/d4fe4827.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coast Norfolk Island Norfolk Island - Pool - Free airport shuttle - Kitchen - Parking included 9.2 Wonderful 21 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=9628102&PinnedHotelID=9628102&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 2 Bedrooms | Living room](https://images.trvl-media.com/lodging/10000000/9730000/9724100/9724025/d06cda15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Daydreamer Apartments Norfolk Island - Free airport shuttle - Kitchen - Parking included - Free WiFi 9.8 Exceptional 21 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=9724025&PinnedHotelID=9724025&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6090000/6087000/6086981/36570e80.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paradise Hotel And Resort Norfolk Island - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 39 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=6086981&PinnedHotelID=6086981&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle at scheduled times for a surcharge - Wheelchair-accessible parking available ### Food and drink - Free daily manager's reception ### Things to do - Children's pool - Full-service spa - Hot tub - Library - Mini golf - Outdoor pool - Sauna ### Family friendly - Babysitting (surcharge) - Children's pool - Crib (surcharge) - DVD player - In-room kitchen - In-room microwave - In-room refrigerator - In-room washer/dryer - Laundry facilities - Living room - Mini golf - Outdoor pool - Separate in-room dining area - Soundproofed rooms ### Conveniences - Guidebooks - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - Business center - Meeting rooms ### Outdoors - Barbecue grill - Garden - Picnic area - Pool loungers - Terrace ### Full-service spa - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - In-room massages - Sauna - Spa open daily - Sports massages - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - In-room roll-in shower - No elevator (single-level property) - Stair-free path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-width doorways ### More - 1 floor - 4 buildings - Built in 1980 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Crib (surcharge) - Egyptian cotton sheets - Pillow menu ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Hydromassage showerhead - Jetted bathtub - Separate bathtub and shower - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch LCD TV with premium cable channels - DVD player - iPod dock ### Food and drink - Blender - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Espresso maker - Freezer - Kitchen - Limited room service - Microwave - Mixer - Oven - Refrigerator - Separate dining area - Spices - Stovetop - Toaster ### More - Ceiling fan - Cleaning products are eco-friendly - Desk - Fireplace - Heating - Individual decor - Iron/ironing board - Laundry detergent - Living room - Phone - Separate sitting area - Soundproofed rooms - Washer/dryer ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 4:00 PM Early check-in subject to availability Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10 AM Contactless check-out available Late check-out subject to availability Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The property charges 1.5 percent for credit card payments The front desk is open daily from 8:30 AM - 4:30 PM Front desk staffed during limited hours If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets stay free Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are available for AUD 15.0 per night Cribs (infant beds) are available for AUD 15.0 per night ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: AUD 30 per person (roundtrip) - Airport shuttle fee per child: AUD 15 (roundtrip), (from 2 to 11 years old) - Crib (infant bed) fee: AUD 15.0 per night - Rollaway bed fee: AUD 15.0 per night - Credit card charges are subject to a surcharge of 1.5 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Cumberland Norfolk Island Cumberland Resort Norfolk Island Cumberland Resort Spa Cumberland Spa Norfolk Island Cumberland Resort and Spa Hotel Cumberland Resort and Spa Norfolk Island Cumberland Resort and Spa Hotel Norfolk Island ## Frequently asked questions ### Does Cumberland Resort and Spa have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Cumberland Resort and Spa? > As of Oct 3, 2025, prices found for a 1-night stay for 2 adults at Cumberland Resort and Spa on Oct 4, 2025 start from CA $290.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Norfolk-Island-Hotels-Cumberland-Resort-And-Spa.h3890372.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Cumberland Resort and Spa pet-friendly? > Yes, pets are allowed at this property. ### What time is check-in at Cumberland Resort and Spa? > Check-in start time: 2:00 PM; Check-in end time: 4:00 PM. Late check-in is available during limited hours. ### What time is check-out at Cumberland Resort and Spa? > Check-out is at 10 AM. ### Does Cumberland Resort and Spa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs at scheduled times. A fee of AUD 30 per person applies. ### Where is Cumberland Resort and Spa located? > This family-friendly Norfolk Island hotel is located near the airport, within a 15-minute walk of Queen Victoria's Garden and Bounty Folk Museum. Norfolk Island Botanic Garden and HMS Sirius Museum are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Cumberland Resort and Spa Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 40 8 - Good 18 6 - Okay 2 4 - Poor 3 2 - Terrible 0 ### 9.0/10 Cleanliness ### 9.6/10 Staff & service ### 8.2/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 8/10 Good #### Jorge Mar 8, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful friendly staff and welcoming, always accommodating and ready to help. Location within town is convenient and very quiet, perfect for a break here in Norfolk Island. ##### Jorge Stayed 7 nights in Feb 2023 ### 10/10 Excellent #### Clayton Jun 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Ideal location ##### Clayton Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Donna Apr 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a lovely place, very clean and comfortable. The owners have thought of everything, including a picnic set with thermos and the first morning's breakfast. It was easy to organise tours and dinners and a short walk to shops and cafes. ##### Donna Stayed 4 nights in Apr 2023 ### 8/10 Good #### Clare Mar 23, 2025 Liked: Cleanliness, staff & service We enjoyed our stay the staff are lovely but the property is exaggerated - there is no orchard just an avocado tree and some bananas growing- we booked an executive room with spa tub but got a normal room with shower - the resort is well positioned for walking to shops and restaurants and staff organise a car and tours for you which is lovely ##### Clare Stayed 6 nights in Mar 2025 ### 8/10 Good #### Karen Sep 12, 2024 Liked: Cleanliness, amenities This property is well situated for walking into town for meals and shopping. It is a little tired,the showers don't work to well, but the kitchen was well stocked with everything you could need to self cater, and the beds were clean and comfy and the staff were friendly and helpful. ##### Karen Stayed 7 nights in Sep 2024 ### 8/10 Good #### John Mar 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Basic but good Perfectly acceptable. Large individual accommodation with everything one needed. No restaurant on site but some excellent ones within walking distance. Car was supplied with insurance payable. ##### John Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Gary Apr 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good clean self-contained unit, walking distance to shops and cafes. Hire cars are available. Staff are very welcoming and helpful. They will also book local tours. ##### Gary Stayed 7 nights in Mar 2023 ### 10/10 Excellent #### Martin Feb 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The operators are very friendly and focussed on customer requirements ##### Martin Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Brenton Jan 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I travel to Norfolk often for work and will not be staying anywhere else after experiencing Cumberland Resort. Tima and her team are extremely friendly and nothing is too much trouble. The villas are perfectly maintained and spotlessly clean. Lovely modern kitchen and BBQ on the deck if you get sick of eating out. ##### Brenton ### 10/10 Excellent #### Bruce Aug 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities We had just the relaxing four week holiday we were hoping for with some unexpected additions, e.g. free avocados, bananas, book library. The manager, Timar was attentive to any request and made us feel very welcome. ##### Bruce Stayed 28 nights in Jul 2024 ### 10/10 Excellent #### Colin Dec 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tema and her staff were fantastic and were willing to do all they can to make our stay enjoyable. The rooms were immaculately clean, however the property in general could do with an update. Cumberland is easy walking distance to shops and restaurants. Make sure you book tours through Tema, allow her to weave her magic! ##### Colin Stayed 6 nights in Nov 2023 ### 6/10 Okay #### Ambra Nov 17, 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Calling this property 4-star is a bit fanciful. It's all very dated and tired and the grounds and gardens need urgent refreshing. Full praise for Tima and her team though who were very professional and welcoming. ##### Ambra Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Judy Sep 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Propert manager was fabulous. Nothing too much trouble ##### Judy Stayed 7 nights in Sep 2024 ### 10/10 Excellent #### Maurie Mar 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staff were wonderful. The unit was clean and tidy and fully stocked with everything we needed. WiFi is very unreliable but I believe it's like that all over the island so pretty much out of their control. ##### Maurie Stayed 7 nights in Mar 2023 ### 10/10 Excellent #### Mark Aug 11, 2023 Liked: Amenities Well located at the end of the main shopping street. Out unit was spacious with all the amenities eg cooking, foxtel, car provided for the cost of insurance only. Owner Rael, manager Tima and all other staff are friendly, welcoming and very helpful. ##### Mark Stayed 5 nights in Aug 2023 ### 4/10 Poor #### Pooria Dec 18, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not recommended at all Cockroaches were everywhere. ##### Pooria Stayed 3 nights in Dec 2023 ### 8/10 Good #### Margo Jan 10, 2024 Liked: Cleanliness, staff & service, room comfort #### Good stay Had a two bedroom two bathroom Villa. Good as we could do our own breakfast and lunches. Plenty of room with outdoor alfresco as well. Close to town - five minute walk. No air conditioning had ceiling fans in bedrooms. Needed one in lounge room. Staff were excellent very friendly and helpful. ##### Margo Stayed 7 nights in Dec 2023 ### 8/10 Good #### Verified traveller Nov 28, 2024 Liked: Staff & service #### Needs improvement but tima a big asset If it wasn’t for the good natured Tima, the resort mgr,, then I probably would be somewhat hesitant in staying. I used half a can of mortein with 3 cockroaches in the bathroom walls and one scurrying across the bed head ledge on my first night. Then l had clusters of ants in my luggage so when I took clothing out each day, t would have to shake it out. There are no provided drawers for clothing. Also photos on websites of the Cumberland do not show clearly all the areas of the resort. To feature the ‘White House’ a large house in a completely different location some 10 minutes by car away should be kept in mind. Look overall ueah ok but needs improvement ##### Verified traveller Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Brenton Jan 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Brenton Stayed 5 nights in Dec 2023 ### 8/10 Good #### Mark Oct 24, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Mark Stayed 8 nights in Oct 2021 ### 8/10 Good #### Verified traveller Jun 14, 2021 Liked: Cleanliness, staff & service, property conditions & facilities Centrally located. ##### Verified traveller Stayed 7 nights in Jun 2021 ### 8/10 Good #### Verified traveller Mar 14, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My husband and I loved the resort and what they provided in the units . Temar was amazing treating us like long lost family. our only complaint was that our unit was not serviced we ha to ask for a linen change as it was so hot we were sweating in bed so the sheets and towels were very manky. plus we were on holidays and still had to sweep the floors wipe over the floors as well what they provided in the unit was amazing we just would have liked our unit at least serviced teicw during our weeks stay. ##### Verified traveller Stayed 7 nights in Feb 2021 ### 10/10 Excellent #### David Ronald Dec 17, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### David Ronald Stayed 7 nights in Dec 2020 ### 8/10 Good #### Verified traveller Feb 18, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Still a great place to stay in Norfolk! Norfolk Island is a lovely, quaint place to visit and the Cumberland Resort and Spa is a perfect base to see the Island from. It's a short walk into the heart of town so you don't need a car if you don't want to, but a car is available and included in your accommodation costs if you'd like to explore more (and you should!). You just need to pay insurance costs. The accommodation itself is very clean, spacious and comfortable. The staff are amazing. Rael, Tima and the team are extremely welcoming and helpful and will go out of their way to ensure your stay is enjoyable. ##### Verified traveller Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Oct 27, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Great friendly staff, couldn't be more helpful. Close to the town, walking distance to a lot of clubs, cafes, restaurants ##### Verified traveller Stayed 7 nights in Oct 2019