Restaurant

Reviews of Hotel Avenue

3 out of 5
Hotel Avenue
Josephsplatz 10, Nuremberg, BY

Reviews

8.6

Excellent

Rating 10 - Excellent. 282 out of 682 reviews" "
Rating 8 - Good. 323 out of 682 reviews" "
Rating 6 - Okay. 62 out of 682 reviews" "
Rating 4 - Poor. 10 out of 682 reviews" "
Rating 2 - Terrible. 5 out of 682 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Stefan Hrabal on Feb 7, 2024
Wir danken Ihnen herzlichst für Ihre sehr positive Bewertung und freuen uns, dass Sie sich bei uns wohl gefühlt haben

10/10 Excellent

Erhan

Stayed 1 night in Nov 2023
Response from Stefan Hrabal on Dec 10, 2023
Wir danken Ihnen herzlichst für Ihre sehr positive Rückmeldung zu Ihrem Aufenthalt und freuen uns sehr, dass es Ihnen bei uns gefallen hat

10/10 Excellent

Hans

Stayed 1 night in Sep 2023
Response from Stefan Hrabal on Sep 30, 2023
Lieber Gast, wir danken Ihnen herzlichst für Ihre sehr positive Rückmeldung zu Ihrem Aufenthalt bei uns . Es freut uns sehr, dass Sie sich bei uns wohl gefühlt haben.

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find. Great location.
I spent 2 nights at this hotel with my daughter and was very impressed! Don't be fooled by first impressions. This hotel does not look great from the outside, but the rooms are spacious and well looked after, the bed was comfy, the breakfast was good and the staff were friendly and helpful. It's not high end, but if you are looking for value for money in a good location then this ticks all the boxes. Had a fantastic stay.
Stayed 2 nights in Sep 2023
Response from Stefan Hrabal on Sep 23, 2023
Thank you very much for your great and open fee-back to your stay. We are very happy that you enjoyed your time that much. Looking forward to hopefully be able to welcome you soon again

10/10 Excellent

SARAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and breakfast buffet had a great selection.
Stayed 1 night in Sep 2023
Response from Stefan Hrabal on Sep 22, 2023
Dear guest, thank you very much for all your positive words in regards to your stay in our hotel. We are very pleased that you enjoyed your time. Looking forward to hopefully see you soon again.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff responded to messages quickly and were super helpful, especially with my super late arrival... it's not listed here, but the service desk is 24 hours. Room was quite large. Minibar available in room, if you wanted it.
Stayed 1 night in Aug 2023
Response from Stefan Hrabal on Aug 29, 2023
Dear Guest,thank you very very mcuh for ll your positive feed-back. We are sp pleased that you enjoyed your stay. It would be our pleasure to welcome you again

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
The hotel is in a great location to access the tourist sites, shopping and restaurants. The staff are friendly and helpful. Our room was quiet and comfortable. Good breakfast.
Stayed 4 nights in Aug 2023
Response from Stefan Hrabal on Aug 9, 2023
Thank you very very much for your positive feed-back to stay. We are very pleased that you enjoyed your time in our hotel and do hope that we will be able to welcome you again in Nuremberg and our hotel

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location- Right on the main pedestrian walk
This is good place to stay if you want to see the sights. I was not expecting it to be so warm in June and because the room does not have air-condition or a fan ... it can become quite warm in your room. (I would return - just not in the summer) The breakfast was great- great selection and service. The room was efficient and in great shape.
Stayed 2 nights in Jun 2023
Response from Stefan on Jun 29, 2023
Dear guest, thank you very much for your very positive feed-back. We are very happy that you enjoyed your stay. We are so sorry that we did not know about your desire to have a fan in your room. We have them at the reception to hand them out upon request, which is noted down in the service A-Z. Looking forwrd to hopefully welcome you again in the future

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so lovely and friendly. The location is perfect and the breakfast was very tasty especially with the selection of juices.
Stayed 2 nights in Apr 2023
Response from Stefan on Apr 17, 2023
Lieber Gast, wir danken Ihnen herzlichst für Ihre Bewertung und die positiven Anmerkungen zu unserem Haus und Service. Wir freuen uns sehr, dass Sie sich bei uns wohl gefühlt haben.

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location
It is not a modern hotel but the beds were comfortable. Staff was very kind! Location is great! Walkable distance to many historic places. Lots of restaurants around! Breakfast was ok.
Stayed 2 nights in Apr 2023
Response from Stefan on Apr 9, 2023
Thank you very very much for your positive feed-back. We are very happy that you enjoyed your stay that much.

10/10 Excellent

GEORGIA, HOPATCONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great! I have booked an entire top floor room and it had a great view of Nuremberg Castle. Easy check in. Mindful you are at a Historic area and must be careful with the hefty keys. Location 10/10
Response from Carina Singer on Mar 15, 2023
Dear Guest,thank you so much for your good rating. We are glad that you enjoy your stay and we hope that we see us again!Best regards,Carina Singer

8/10 Good

Silver

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for business trips
Worth of its 3 stars. For business trip it has good location and decent breakfast.
Stayed 3 nights in Feb 2023
Response from Stefan on Mar 7, 2023
Tahnk you very much for your feed-back. we are very happy that you enjoyed your stay and the services of the hotel.Best regardsStefan

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value nurnberg stay
Great location in the old town very friendly staff decent breakfast. Stayed in past and will stay in the future
Stayed 2 nights in Jan 2023
Response from Carina Singer on Feb 2, 2023
Dear Guest,Thanks for your good valuation and we are glad that you enjoy your stay in our hotel!We hope to welcoming you soon.Best regards,Carina Singer

10/10 Excellent

yusuf can

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room was awesome! Breakfast also so delicious. Nice place to stay, it is at the real center.
Response from Stefan Hrabal on Nov 11, 2023
Dear guest,thank you very much for your positive feedback to your stay in our hotel.v We are very happy, that you enjoyed your time

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Stefan on Jan 17, 2023
Wir danken Ihnen herzlichst für Ihre Bewertung und freuen uns sehr, dass Sie sich bei uns wohlgefühlt haben

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent reception staff!
Response from Carina Singer on Dec 21, 2022
Dear Sir,thank you very much for your great valuation and we are glad that you enjoy your stay!We hope to welcoming you again.Best regards,Carina Singer

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Its a fantastic hotel in the heart of the town, close to the markets and attractions. Clean , warm comfortable rooms, good shower/bathroom, excellent breakfast, lovely staff, I could not fault my stay there.
Stayed 4 nights in Dec 2022
Response from Stefan on Dec 10, 2022
Dea guest thank you very very much for your very positve comments. We are happy to read that you enjoyed your stay that much. Merry Christmas and a Happy new year

8/10 Good

Catherine

Liked: Staff & service, amenities, property conditions & facilities
Hotel was hard to find. The taxi couldn’t find it. I finally told the driver to drop me off at the square and I wandered around for about an hour until a police officer walked me to the place. Apparently google maps takes you to the back of the building which is an apartment building The door to the hotel is set back from the sidewalk. My room was nice and the staff nice. Breakfast was great.
Response from stefan on Dec 3, 2022
Dear guest, thank you very much for your great feed-back to our hotel. We are really sorry that you had the problem with finding the hotel.

10/10 Excellent

Tyvarras

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This past weekend, I stayed here to attend the Christmas Market. Everything was great. You should check it out.
Stayed 1 night in Nov 2022
Response from Carina Singer on Nov 28, 2022
Dear Guest,we are glad that you enjoy your stay at our hotel and thanks a lot for your great feedback!Best regards,Carina Singer

10/10 Excellent

Sadie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was unique and perfect for what we needed for our trip! We were a little confused where the entrance was. The breakfast was amazing! Better than anything you get in the US!
Stayed 2 nights in Nov 2022

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, great breakfast, fantastic value.
Stayed 4 nights in Nov 2022
Response from Stefan on Nov 19, 2022
Dear guest, we are so happy taht you enjoyed your stay taht much. Thank you very much for your very positive feed-back.

8/10 Good

Ricardo

Stayed 1 night in Oct 2022
Response from Stefan on Oct 27, 2022
Lieber Gast, wir danken Ihnen herzlichst für Ihren Feed-back und freuen uns dass Sie mit uns zufrieden waren.

10/10 Excellent

Zhuanglin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Stefan on Oct 23, 2022
Dear guest, thank you very much for your positive Feed-back. wWe are very haprry that you enjoyed your stay. Best regards Stefan

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location good value
Perfect location we ordered the 5th floor suite very spacious with a balcony Lift only goes to the 4th floor so you have to go up about 14 steps to 5th floor which is typical in city centre property’s of this type Very well sound proofed from busy street noise Next to a great supermarket and directly across from a very good kebab shop so food and provisions well catered for Good breakfast with good choice of continental breakfast and fresh hot eggs and sausage All in all a good stay
Stayed 1 night in Oct 2022
Response from Stefan on Oct 15, 2022
Dear guest, thank you very much for your very positive feed-back. We are very happy that you enjoyed your stay that much. We hope to be able to welcome you again

10/10 Excellent

Violet

Stayed 1 night in Oct 2022
Response from Carina Singer on Oct 16, 2022
Sehr geehrte Damen und Herren,wir freuen uns über ihre tolle Bewertung und das es Ihnen bei uns gefallen hat! Wir hoffen, Sie bald mal wieder in unserem Haus begrüßen zu dürfen!Mit freundlichen Grüßen,Carina Singer

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Clean but dated
The hotel is located within a few minutes of the main tourist attractions in the old town, and is only a 10 minute walk from the central train station. However, the hotel entrance was at the end of a dingy smoke-filled alleyway, next to a charity shop. The room was clean, though rather dated, and there was daily housekeeping. Rooms were not soundproofed - noise could be heard between rooms and from the buys street outside.
Stayed 2 nights in Oct 2022
Response from Stefan on Oct 10, 2022
Dear guest, thank you very much for your feed-back and the positve response in regards of housekeeping

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Continental breakfast was decent. Location was excellent!
Stayed 3 nights in Sep 2022
Response from Stefan on Sep 10, 2022
Dear guest, thank you very much for your feed-back. We are happy that you enjoyed your stay.

8/10 Good

Dimitra

Liked: Staff & service
The personnel was very friendly and helpful
Stayed 2 nights in Aug 2022
Response from Stefan on Aug 31, 2022
Dear guest, thank you ery much for your very postive feed-back. We are very happy that you enjoyed your stay.

2/10 Terrible

Steven

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
beware - no zircon
It was warm and no air conditioning in the hotel - unbearable, impossible to sleep. hotel also is "old"
Stayed 2 nights in Jun 2022
Response from Stefan on Jun 24, 2022
dear guest, thank you very much for your feed-back.We could have given you a fan, if we had known that it was to hot for you. The hotel presents itself in erality exactly the way as it shown on the pictures. So we are very sorry, that the hotel did not meet your expectations.

6/10 Okay

Michael, Needham

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in May 2022
Response from Stefan on Jun 12, 2022
Dear guest, tahnk you very much for your positive feed-back. We are pleased that you enjoyed your steay

6/10 Okay

Keith

Liked: Cleanliness, staff & service
Disliked: Room comfort
Outside noise
The staff is excellent. No complaints. The problem is that a cocktail lounge is situated under the hotel with hours of 8 pm to 5 am. The customers come out and talk at the top of their voices either unaware or couldn't care. As there's no A/C you HAVE to open bedroom windows at night. So it's impossible not to be woken up - frequently..
Stayed 2 nights in May 2022
Response from Stefan on Jun 12, 2022
Dear geust, thank you very much for ypour positive feed-back to the staff as well as the comments. We are very sorry to hear that there was so much noise in front of the hotel. Please do contact the reception and we wold have taken care of it straight awy. We are really sorry for that

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022
Response from Stefan on May 15, 2022
Dear guest, thank you very very much for your positive Feed-back. We are very happy that you enjoyed your stay again and looking forward to welcome you again.

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Nice, functional room in the heart of the city. Front desk and breakfast staff were especially helpful, friendly and eager to help with any questions.
Stayed 3 nights in Apr 2022
Response from Stefan on May 11, 2022
Dear guest, thank you very very much for your positive feed-back. We are very happy that you enjoyed your stay.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and caters for every need
Very helpful check in process with Vula Tigani especially supportive, providing for every need and request with nothing seemingly too much trouble. Everyone working there was great. So good to be able to have breakfast included, room had everything I could need. Quiet and a truly great location in the Old Town.
Stayed 4 nights in Apr 2022
Response from Stefan on Apr 30, 2022
Dear guest tahnk you very very much fo ryour very positive response. We are plased that you enjoyed your stay.

10/10 Excellent

Mayank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatest support staff. Great food. Comfortable
The breakfast was good, filled with fruits, bread, milk, yoghurt, wurst, nuts, egg and whatnot. Everyone there was super nice and helpful in every way possible. Would definitely recommend a visit if you're arriving Nuremberg the first time.
Stayed 2 nights in Mar 2022
Response from Stefan on Mar 17, 2022
Dear guest, thank you very much for your positive feed-back. We are very happy that you enjoyed your stay

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of Hotel Avenue
Very clean room. The manager was extremely friendly and helpful; he even called me by name at breakfast the next morning when he asked how I would like my eggs served. I loved the location near the Altstadt.
Stayed 2 nights in Oct 2021
Response from Stefan Hrabal on Oct 10, 2021
Dear guest, thank you very much for your very positive feed-back. We are so happy that you enjoyed your stay. We sincerely do hope to be able to welcome you again. Best regards Stefan

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed!
We were impressed with the facility and its great location. Stephan checked us in and was gracious and so helpful. Many thanks for a lovely overnight! The included breakfast was very good and we would definitely stay here again!
Stayed 1 night in Sep 2021
Response from Stefan on Sep 17, 2021
Tahnk you very very much for your vry positve feed--back. It makes a happy that you enjoyed your stay and it will be our pleasure to welcome you hopefully soon again in Nuremberg and our hotel

10/10 Excellent

Jakob Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Stefan on Sep 17, 2021
Dear guest, thank you very much for your feed-back. We are happy that you enjoyed your stay

10/10 Excellent

Ernestine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Stefan on Sep 17, 2021
Thank you very much for the positive feed-back. We are very happy to see that you enjoyed your time in our hotel.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem
Ideal location for the Christmas market and other shopping areas.
Stayed 2 nights in Dec 2019
Response from Stefan Hrabal on Dec 31, 2019
Dear guest, thank you very much for your Feedback and the comments. We are very happy that you enjoyed your stay that much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this hotel, I didn’t want to leave to move on to my next destination! Yes it was a tiny bit difficult to see, but if you stop and look there are big red signs on the building so it’s really not that difficult. the staff was super friendly and helpful, location was great. WiFi was perfect, and the room was really nice and large and felt very modern. Would definitely recommend and would stay here again!
Stayed 2 nights in Dec 2019
Response from Stefan Hrabal on Dec 24, 2019
Dear guest, thank you very very much for all These positive feed-backs about your stay. We are very happy that we could do our part to make your time in Nuremberg unforgetable. Merry Christmas and a happy new year

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Stefan Hrabal on Dec 21, 2019
Lieber Gast wir danken Ihnen herzlichst für Ihre Bewertung und freuen uns sehr, dass es Ihnen bei uns gefallen hat.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit worn in places, but neat and clean. My room was exceptionly large
Stayed 4 nights in Dec 2019
Response from Stefan Hrabal on Dec 14, 2019
Dear guest thank you very much for your feed-back

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Stefan on Dec 9, 2019
Dear guest, thank you very much for your feed-back. It is very important for us to know how we do and what we could improve.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Stefan Hrabal on Nov 28, 2019
Lieber Gast wir danken Ihnen herzlichst für Uhre Bewertung und freuen uns sehr, dass es Ihnen bei uns gefallen hat.

6/10 Okay

Julie

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2019
Response from Stefan Hrabal on Sep 29, 2019
Dear guest, thank you very much for your feed-back.

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Stefan Hrabal on Sep 23, 2019
Dear guest, thank you very much for your positive feed-back. We are very happy that you enjoyed your stay

10/10 Excellent

CL, Los Alamos, NM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast with lots of varieties and options to choose from. Very good location.
Stayed 1 night in Sep 2019
Response from Stefan Hrabal on Sep 22, 2019
Dear guest thank you very much for your feed-back and the positive comments

10/10 Excellent

Stacey, Woodward, Oklahoma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the helpfulness of the great staff. Rooms were extremely nice.
Stayed 1 night in Sep 2019
Response from Stefan on Sep 11, 2019
Dear Stacey, thank you very very much for your great feed-back. We are very happy that you enjoyed your stay.