4/10 Poor
Elitsa
Jan 26, 2023
Disliked: Amenities, property conditions & facilities
I was 10 years ago in the same property when was under Radison. Now Hilton- it looks old, no management involved in anything! Starting with the staff everywhere- average age over 60….. not much more to be said. Looks and feels like retirement center. They even disappointed me with what the best beach became. This hotel had the best spot at the beach. It was excellent before. Now all palapa was on top of each other. All the beach beds was old, old fashioned, beach towers same, honestly I was coming because of the beach back to this property. Now the beach is dirty, all day food and garbage around. Birds flying all day because of the unattended food. Overcrowded palapas next to each other and on top of that 4 beds per umbrellas staying all days. When the shade moved- there was no way to move your chair/bed around. The process with booking the umbrellas/ palapas…… was also almost scam!!!
Breakfast restaurant- madnes!!!! Don’t even go there. Food is extremely low quality- everything below even average. Not even normal coffee!!! I can said so much, but this not going to change anything.
Elitsa
Stayed 5 nights in Jan 2023