Lobby

Reviews of Super 8 by Wyndham Nixa/Springfield Area

2 out of 5
Super 8 by Wyndham Nixa/Springfield Area
418 N Massey Blvd, Nixa, MO

Reviews

7.2

Good

Rating 10 - Excellent. 130 out of 541 reviews" "
Rating 8 - Good. 193 out of 541 reviews" "
Rating 6 - Okay. 99 out of 541 reviews" "
Rating 4 - Poor. 69 out of 541 reviews" "
Rating 2 - Terrible. 50 out of 541 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deanna, Eureka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice simple place to stay in the Springfield area. Good staff. Awful Breakfast.
Stayed 2 nights in May 2024
Response from Manager on May 7, 2024
Hello Deanna,We appreciate your kind words about our staff. We regret to hear your breakfast experience did not meet your expectations. Guest feedback helps us improve, and we will share your comments with the team for further evaluation. Thank you for sharing your thoughts with us.

8/10 Good

Lydia, Scottsbluff

Travelled with family
Liked: Staff & service, property conditions & facilities
The property was fine. The breakfast options were limited and there was very limited seating in the breakfast area (seven total chairs at two tables!). Not a very welcoming area. What breakfast food they did provide was tasty.
Stayed 2 nights in Apr 2024
Response from Manager on May 1, 2024
Hello Lydia, We appreciate your feedback on your recent stay. We will take your comments about the breakfast area into consideration for future improvements. It's great to hear that you found the breakfast food enjoyable. Your input is important to us as we strive to enhance our guest experience.

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great. This was my second stay at this location, and I'll stay there again whenever I'm in the area.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 23, 2024
Hello Holly,We are thrilled to hear that you had a great stay with us and that you are a returning guest! We look forward to welcoming you back on your future visits to the area.

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property seemed nice, clean, and comfortable. The price was reasonable, and I can definitely see myself staying there again!
Stayed 2 nights in Mar 2024
Response from Manager on Mar 24, 2024
Hello Holly,We are delighted to hear that you found our property nice, clean, and comfortable during your stay. It's wonderful to know that you also found our pricing reasonable. We are thrilled at the prospect of welcoming you back in the future and providing another enjoyable stay for you.

10/10 Excellent

Renee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the toilet not flushing properly it was a nice quiet stay. Sweet, friendly people that operate the hotel and I felt safe while traveling alone. Very clean newly renovated hotel! I'll stop back again my next visit through Nixa but wishing the cost was more competitive.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 24, 2024
Hello Renee,We appreciate your positive feedback about the cleanliness, safety, and friendliness of our hotel. We regret the inconvenience you experienced with the toilet and will address it promptly. Your loyalty is valued, and we hope to welcome you back soon.

8/10 Good

LINDSAY

Liked: Cleanliness, staff & service
Beds were comfortable, bathroom-the toilet kept running all night, we told the front desk. Breakfast was very minimal, the breaker had flipped so nothing was working correctly and took a long time to get going again and unfortunately we were in a hurry. No elevator. We did not know this ahead of time and would have stayed elsewhere had we known, due to mobility issues with stairs.
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello LINDSAY, We are glad to hear you found our beds comfortable. We appreciate your feedback regarding the bathroom and breakfast experience. Your comments will be shared with the appropriate teams for review. We regret any inconvenience caused by the elevator situation and recommend contacting us directly with any special accommodation requests in the future. Thank you for choosing to stay with us, and we hope to welcome you back again.

10/10 Excellent

Marlon

Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Marlon,We are thrilled to hear you enjoyed your stay with us! We hope to welcome you back soon for another fantastic experience!

10/10 Excellent

Billie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel mulitple times, and never had an issue. We stayed in the room with the jetted tub, and it was awesome. We will most def try to get the same room when we come back.
Stayed 1 night in Feb 2024
Response from Manager on Mar 3, 2024
Hello Billie,We are delighted to hear that you enjoyed your stay with us and that you particularly liked the room with the jetted tub. We look forward to welcoming you back on your next visit, and we will do our best to accommodate your room request again. Your loyalty is truly appreciated, and we can't wait to make your next stay just as enjoyable.

8/10 Good

Kipp

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 12, 2024
Hello Kipp, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff and housekeeping staff were both very nice and helpful. Check in was easy. The hotel was clean, but had a musty smell in the halls. The musty smell in our room was awful. They gave us something to spray in the room and it was better. There were tiny holes in the curtain. A burn hole in our blanket. And one towel was so thin you could see thru it. But the room was cleaned every day and it served our purpose. Breakfast was pretty good also.
Stayed 4 nights in Dec 2023
Response from Manager on Dec 30, 2023
Hello Cathy, Thank you for your feedback regarding your recent stay. We're glad to hear that our front desk and housekeeping staff provided you with excellent service. We apologize for any inconvenience caused by the musty smell in the halls and your room. We appreciate your understanding and thank you for utilizing the room spray provided. We have taken note of your concerns regarding the curtains, blanket, and towel and will address these with our team. We're pleased to hear that you enjoyed our breakfast offerings. We hope to welcome you back in the future for an even better experience.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Economical
My room was clean and had plenty of room. The breakfast the next morning was minimal, as many hotels have been after Co-vid.
Stayed 1 night in Nov 2023
Response from Manager on Dec 5, 2023
Hello Diana,Thank you for your feedback regarding the cleanliness and spaciousness of your room. We appreciate your understanding of the modified breakfast offerings due to the current circumstances. We strive to provide a safe and comfortable stay for all our guests.

4/10 Poor

Neomi

Travelled with partner
Disliked: Staff & service, amenities
We were quoted for 2 nights booking online but then we ended up paying a hundred dollars more. A total rip-off!
Stayed 2 nights in Nov 2023
Response from Manager on Nov 29, 2023
Hello Neomi, Thank you for bringing this to our attention. We apologize for any confusion regarding your booking rate. To address this matter, we recommend reaching out to our management team directly for further assistance. We appreciate your feedback and hope to have the opportunity to make it right in the future.

8/10 Good

John M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well-maintained and in a great location for visiting people in Nixa.
Stayed 4 nights in Nov 2023
Response from Manager on Nov 26, 2023
Hello John M,Thank you for sharing your positive experience with us! We are delighted to hear that you found the hotel well-maintained and enjoyed its convenient location. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future.

10/10 Excellent

Dave

Needs some fine upgrades.
Stayed 1 night in Nov 2023
Response from Manager on Nov 12, 2023
Hello Dave,Thank you for your feedback. We appreciate your input and will take it into consideration for future improvements.

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 28, 2023
Hello Tiffany,Thank you for your exceptional rating, we're glad you had a fantastic experience! We look forward to welcoming you back soon.

8/10 Good

Marjie

Liked: Cleanliness, staff & service, room comfort
The staff was friendly. Our room was clean but VERY hot when we checked it. Air unit was not on at all. Once the room cooled off it was fine. Overall great location and cost effective. Will stay again when we are in the area.
Stayed 2 nights in Sep 2023
Response from Manager on Sep 18, 2023
Hello Marjie,We can't thank you enough for sharing your feedback with regards to our staff and your insights regarding our location. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe quiet
Stayed 4 nights in Sep 2023
Response from Manager on Sep 7, 2023
Hello Randall,Thank you for being a valued guest and for providing us the feedback regarding our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

10/10 Excellent

Cherie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area with a cute park next door.
Stayed 2 nights in Sep 2023
Response from Manager on Sep 6, 2023
Hi Cherie,Thank you for taking the time to share how you have enjoyed your stay and for rating our hospitality and accommodations. I am happy to know we met your expectations with our friendly atmosphere. It means so much to us to see your positive ratings regarding your experience. We are always looking for ways to improve upon the guest experience and we appreciate your feedback. I hope you will return to see how we continue to grow and evolve.

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfriendly staff, room dirty. Would not recommend
This hotel was extremely dirty. Carpet was realy old and looked as if it had not been cleaned in years. Bathroom floor and trim on walls was dirty as well. Thankfully we were only there 2 nights and spent most of our time away from the room.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 10, 2023
Hello Patricia, Through feedback like yours, we are able to address our weaknesses and improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic and helpful. Breakfast was okay but not great but overall a great stay.
Stayed 1 night in Aug 2023
Response from Manager on Aug 8, 2023
Hello David,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our staff and your insights regarding our breakfast. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

8/10 Good

Gregory

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Manager on Aug 9, 2023
Hello Gregory,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Good

Annette

Stayed 1 night in Aug 2023
Response from Manager on Aug 7, 2023
Hello Annette,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manager on Aug 2, 2023
Hello Tommy,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 Excellent

MFA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tri L Days
They check in staff was very friendly and got us checked in very quickly; especially since we were running late!! Nice location with loads of eats and drinks with in a short walk or drive!!
Stayed 1 night in Jul 2023
Response from Manager on Jul 19, 2023
Hi MFA,Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

8/10 Good

Sean

Stayed 5 nights in Jul 2023
Response from Manager on Jul 18, 2023
Hello Sean,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

2/10 Terrible

Jessica

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023
Response from Manager on Jun 19, 2023
Hello Jessica, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excellent

Todd

Stayed 2 nights in Jun 2023
Response from Manager on Jul 9, 2023
Hello Todd,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

10/10 Excellent

Heather

Stayed 1 night in Jun 2023
Response from Manager on Jun 24, 2023
Hello Heather,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

8/10 Good

Steven

Stayed 1 night in May 2023
Response from Manager on May 30, 2023
Hello Steven,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Excellent

bradley

Stayed 1 night in May 2023
Response from Manager on Jun 16, 2023
Hello bradley,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
they were so mice
Stayed 3 nights in May 2023
Response from Manager on May 25, 2023
Hello Gerald,Thank you for being a valued guest and for providing us the feedback regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Manager on May 25, 2023
Hello Kenneth,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Excellent

bradley

Stayed 1 night in May 2023
Response from Manager on Jun 15, 2023
Hello bradley,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

6/10 Okay

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was okay. I think it needs to be updated. Breakfast was not very good. I ended eating else where. Toiletries in bathroom was awful. 1 shampoo that was awful and 1 bar soap for 2 people. Other then that it was okay.
Stayed 1 night in May 2023
Response from Manager on May 23, 2023
Hello Barbara, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice stay
Friendly staff. Very clean. Older building. Very centrally located with nice park across the street.
Stayed 9 nights in May 2023
Response from Manager on May 14, 2023
Dear Guest,Guest satisfaction is our number one objective so we really appreciate the input regarding our staff. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 Excellent

Randy

Stayed 3 nights in May 2023
Response from Manager on May 30, 2023
Hello Randy,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

2/10 Terrible

Wayne

Liked: Staff & service
Stayed 1 night in Apr 2023
Response from Manager on May 17, 2023
Hello Wayne, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2023
Response from Manager on Apr 25, 2023
Hello Ken,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 Good

Gralin

Liked: Staff & service
Stayed 1 night in Apr 2023
Response from Manager on Apr 11, 2023
Hello Gralin,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Excellent

Roland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel. Easy check in. Friendly staff.
Stayed 1 night in Mar 2023
Response from Manager on Mar 20, 2023
Hello Roland,On behalf of our entire staff, we thank you for your business and for your comments regarding our staff. I hope you will return to enjoy a memorable and exceptional experience.

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet
This was a quiet and comfortable hotel. It’s no fault of the hotel but another occupant kept smoking in their room which would then get our room smoky. The front desk lady tried to figure out who it was. Very irritating.
Stayed 4 nights in Mar 2023
Response from Manager on Mar 19, 2023
Hello Lawrence,Guest satisfaction is our number one objective so we really appreciate the input regarding our front desk and comments about our room. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Perfect for us and we will stay again when in that area.
Stayed 1 night in Mar 2023
Response from Manager on Mar 19, 2023
Hello James,Thank you for sharing your experience with us. We appreciate the input referring to our area. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very kind and friendly
Stayed 3 nights in Mar 2023
Response from Manager on Mar 20, 2023
Hello richard,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our staff. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

8/10 Good

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was clean, but the pictures on the site are from years ago, maybe you need to update it!
Stayed 2 nights in Mar 2023
Response from Manager on Mar 13, 2023
Hello Brenda,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. Your voice is very valuable to us and we hope you will return on your next travels.

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean! Coffee is garbage.
Stayed 1 night in Mar 2023
Response from Manager on Mar 13, 2023
Hello Kathleen,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

10/10 Excellent

April

Stayed 1 night in Feb 2023
Response from Manager on Mar 19, 2023
Hello April,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast Coffee Poor
Stayed 1 night in Jan 2023
Response from Manager on Jan 30, 2023
Hello Steven,Thank you for sharing this rating, and we welcome you to visit us again anytime.

4/10 Poor

Ellen

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Manager on Mar 7, 2023
Hello Ellen,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

6/10 Okay

Stephanie

Travelled with partner
Disliked: Amenities
It wasn’t bad, it wasn’t quiet, and there was a strange smell in my room as well as the door we walked into. Like someone mopped the floor and put the rug over it wet. There was dust all over the hair dryer cord which proves that it’s not cleaned. Couldn’t use the coffee pot because it looks like it’s never been cleaned. The amenities were not very good. I understand that times are hard, and there wasn’t really many options in the morning so we just went to breakfast. But it was cheap and other than that it was fine. I never really seen any staff other than when I checked jn. But she was fine.
Stayed 2 nights in Jan 2023
Response from Manager on Jan 27, 2023
Hello Stephanie, I am happy that we met most of your needs and appreciate that you also let us know the areas that we can continue to improve upon. Your feedback is helpful, and we can benefit from your perspective of our accommodations, hospitality, and services. We are always looking for ways to improve the guest experience. I hope you will return to see how we continue to grow and evolve.

10/10 Excellent

Chantell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used to stay here all the time. Finally was able to get back south to see family. Stayed here again. Same friendly nice hotel we always stayed at. Thanks!!!
Response from Manager on Dec 30, 2022
Hello Chantell,Thank you for being a valued guest and for providing us the feedback regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.