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Reviews

4.4 / 5Excellent
214 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Spa

Map

What's nearby

  • Popular Location
    Rusutsu Resort
    7 min walk
  • Popular Location
    Lake Toya
    25 min drive
  • Restaurant
    Pirateman Izakaya
    12 min walk
  • Restaurant
    Natural Yeast Ripe Rusutsu Pizza
    2 min drive

Book online or call:

1-866-500-4938

Your dates need to occur after 2020-02-23. Try updating your dates to see prices for your trip.

    About this area

    Rusutsu

    Located in Rusutsu, The Westin Rusutsu Resort is next to a golf course and near theme parks. Rusutsu Resort and Niseko Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Toya and Fukidashi Park.

    Popular Location

    What's nearby

    • Rusutsu Resort - 7 min walk
    • Lake Toya - 25 min drive
    • Toyako Hot Spring - 34 min drive
    • Niseko Village - 35 min drive
    • Niseko Mountain Resort Grand Hirafu - 37 min drive

    Getting around

    • Niseko Station - 27 min drive
    • Sapporo (CTS-New Chitose) - 96 min drive

    Restaurants

    • Kazahana — 1 min walk
    • Atrium — 1 min walk
    • Pirateman Izakaya - 12 min walk
    • Natural Yeast Ripe Rusutsu Pizza - 2 min drive
    • Doraibuim miyuki - 3 min drive

    About this property

    The Westin Rusutsu Resort

    This resort features 3 restaurants, a golf course and ski-in/ski-out access. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 210 rooms offer thoughtful touches such as pillow menus and bathrobes, as well as comforts such as premium bedding and down comforters. Complimentary wireless Internet access and separate living rooms are standard, as are LCD TVs with satellite channels.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking
    Return airport shuttle (surcharge) from 10 AM to 5:30 PM
    Airport shuttle at scheduled times, on request
    Free local area shuttle

    Food and drink

    Buffet breakfast available for a fee daily 7 AM–9 AM: JPY 2970 for adults and JPY 1782 for children
    3 restaurants and 1 coffee shop/cafe
    1 bar
    Room service available

    Things to do

    24-hour fitness centre
    18 holes of golf
    3 outdoor tennis courts
    Golf driving range
    Horse riding/hire
    Hot springs
    Mini golf
    Sauna
    Seasonal outdoor pool
    Shopping
    Snowboarding
    Snowmobiling
    Spa services

    Family friendly

    Cots/infant beds (surcharge)
    Dry-cleaning service
    Free local area shuttle
    Laundry facilities
    Mini golf
    Fridge
    Seasonal outdoor pool
    Separate living room
    Waterslide

    Conveniences

    Lift
    Free newspapers in reception
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Ski equipment hire
    Ski-in/ski-out access
    Ski passes
    Ski storage
    Tour/ticket assistance
    Wedding services

    Languages spoken

    Chinese
    English
    Japanese
    Korean

    Business services

    1 meeting room
    Business centre
    Conference space (1184 square feet)

    Outdoors

    Garden

    Spa

    2 hot springs
    Aromatherapy
    Facials
    Hot springs open from 5:00 AM to 1:00 AM
    Indoor public bath (no mineral springs)
    Massage - sports
    Separate men/women areas in public bath

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Wheelchair-accessible business centre
    Wheelchair-accessible fitness centre
    Wheelchair-accessible path of travel
    Wheelchair-accessible registration desk
    Wheelchair-accessible restaurant
    Wheelchair-accessible spa

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Cots/infant beds (surcharge)
    Down comforter
    Pillow menu
    Premium bedding

    Bathroom

    Bathrobes
    Free toiletries
    Hairdryer
    Separate bathtub and shower

    Entertainment

    LCD TV
    satellite channels

    Food and drink

    Coffee/tea maker
    Fridge

    More

    Desk
    Iron/ironing board (on request)
    Laptop-compatible safe
    Phone
    Separate living room
    Separate sitting area
    Slippers
    4.4

    Excellent

    5 - Excellent
    122
    4 - Good
    69
    3 - Okay
    11
    2 - Mediocre
    6
    1 - Poor
    6
    4.5
    Cleanliness
    4.4
    Service and Staff
    4.2
    Amenities
    4.4
    Property condition

    4/5 Good

    • Liked: Cleanliness

    Rooms were spacious. Large, sprawling hotel. Family hot tub would be nice at a ski resort hotel.

    Stayed 5 nights in Feb. 2020

    1/5

    • Liked: Staff & service
    • Disliked: Cleanliness, amenities

    First thing I noticed when I got into the room was toilet which was not clean. I guess the person who used the room previously lost vowels. The cleaning people just did not clean properly.

    Stayed 4 nights in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Onsen is great. However, the seat of outdoor onsen is not comfortable.

    Stayed 5 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 4 nights in Jan. 2020

    3/5

    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    Staff English level and service standards, which are not up to an international 5-stars Hotel standard, should be improved.

    Stayed 4 nights in Dec. 2019

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