Title: Okunikko Hotel Shikisai - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Okunikko Hotel Shikisai Hotel with free parking, near Lake Chūzenji ![Restaurant](https://images.trvl-media.com/lodging/14000000/13240000/13232400/13232346/c0a12965.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Japanese Western Style Superior Room with Private Open-Air Bath | Bathroom](https://images.trvl-media.com/lodging/14000000/13240000/13232400/13232346/e8e14e09.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/14000000/13240000/13232400/13232346/1edd25e4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese Western Style Superior Room with Private Open-Air Bath](https://images.trvl-media.com/lodging/14000000/13240000/13232400/13232346/60fa1e25.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs](https://images.trvl-media.com/lodging/14000000/13240000/13232400/13232346/eae67193.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Shikisai, near Lake Chūzenji, offers a quiet escape with an indoor mineral hot spring. Guests can dine at the on-site restaurant, enjoy free in-room WiFi, explore nature on rental bikes, or arrange convenient train station pickup service. 8.2 Very good ## Popular amenities - 24/7 front desk - Parking available - Breakfast available - Housekeeping - Air conditioning - Parking included ## Room options ### Check availability for these dates Tonight [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=13232346&PinnedHotelID=13232346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=13232346&PinnedHotelID=13232346&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=13232346&PinnedHotelID=13232346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=13232346&PinnedHotelID=13232346&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=13232346&PinnedHotelID=13232346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=13232346&PinnedHotelID=13232346&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=13232346&PinnedHotelID=13232346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=13232346&PinnedHotelID=13232346&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 9 of 9 rooms ![Japanese-Style Standard Room with Kotatsu](https://images.trvl-media.com/lodging/14000000/13240000/13232400/13232346/489552b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Standard Room with Kotatsu 8.6 Excellent 4 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Hair dryer Shower/tub combination Bidet Daily housekeeping In-room safe - Sleeps 5 - 4 Twin Futons ![Japanese-Style Standard Room with View Bath](https://images.trvl-media.com/lodging/14000000/13240000/13232400/13232346/aa6d5823.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Standard Room with View Bath 7.6 Good 4 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Hair dryer Shower/tub combination Bidet Daily housekeeping In-room safe - Sleeps 4 - 4 Twin Futons ![Twin Room with View Bath | Lanai](https://images.trvl-media.com/lodging/14000000/13240000/13232400/13232346/4483c166.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room with View Bath ### Highlights Soundproofed Air conditioning Flat-screen TV Hair dryer Shower/tub combination Bidet Daily housekeeping In-room safe - Sleeps 2 - 2 Twin Beds ![Japanese-Style Superior Room with Terrace](https://images.trvl-media.com/lodging/14000000/13240000/13232400/13232346/a6e3489b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Superior Room with Terrace 7.6 Good 4 reviews ### Highlights Terrace Soundproofed Air conditioning Flat-screen TV Hair dryer Shower/tub combination Bidet Daily housekeeping - Sleeps 5 - 5 Twin Futons ![Japanese-Style Superior Room with Semi Open-Air Bath](https://images.trvl-media.com/lodging/14000000/13240000/13232400/13232346/57d0ca8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Superior Room with Semi Open-Air Bath ### Highlights Terrace Soundproofed Air conditioning Flat-screen TV Hair dryer Shower/tub combination Bidet Daily housekeeping - Sleeps 3 - 3 Twin Futons ![Japanese Western Style Superior Room with Private Open-Air Bath | Bathroom](https://images.trvl-media.com/lodging/14000000/13240000/13232400/13232346/e8e14e09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Superior Room with Private Open-Air Bath 8.0 Very good 1 review ### Highlights Terrace Soundproofed Air conditioning Flat-screen TV Hair dryer Shower/tub combination Bidet Daily housekeeping - Sleeps 4 - 2 Large Twin Beds and 2 Twin Futons ![Japanese Western Style Superior Room with Private Open-Air Bath](https://images.trvl-media.com/lodging/14000000/13240000/13232400/13232346/60fa1e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Superior Room with Private Open-Air Bath ### Highlights Terrace Soundproofed Air conditioning Flat-screen TV Hair dryer Shower/tub combination Bidet Daily housekeeping - 38 sq ft - Sleeps 5 - 5 Twin Futons ![Japanese-Style Superior Room with Terrace](https://images.trvl-media.com/lodging/14000000/13240000/13232400/13232346/2bafb630.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Superior Room with Terrace ### Highlights Soundproofed Air conditioning Flat-screen TV Hair dryer Shower/tub combination Bidet Daily housekeeping In-room safe - Sleeps 4 - 2 Large Twin Beds and 2 Twin Futons ![Japanese-Style Superior Room with Semi Open-Air Bath](https://images.trvl-media.com/lodging/14000000/13240000/13232400/13232346/ac1c064d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Superior Room with Semi Open-Air Bath 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Hair dryer Shower/tub combination Bidet Daily housekeeping In-room safe - Sleeps 4 - 4 Twin Futons ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNikko-Hotels-Okunikko-Hotel-Shikisai.h13232346.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNikko-Hotels-Okunikko-Hotel-Shikisai.h13232346.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.74717%2C139.47148&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XufTNph18DkK381M4CM8SfThIpM=) 2485 Chugushi, Nikko, Tochigi, 3211661 #### What's nearby - Lake Chūzenji - 10 min walk - 0.9 km - Kegon Falls - 9 min drive - 3.3 km - Chuzenji Temple - 11 min drive - 4.4 km - Ryuzu Waterfall - 23 min drive - 3.4 km - Toshogu Shrine - 61 min drive - 16.6 km #### Getting around - Nikko Station - 31 min drive #### Restaurants - ‪赤沼茶屋 - ‬10 min drive - ‪すいとん つみっこ - ‬6 min drive - ‪味処 会津屋 - ‬6 min drive - ‪ザ・ロビーラウンジ - ‬6 min drive - ‪お食事処 なんたい - ‬6 min drive ## About this property ### Okunikko Hotel Shikisai Hotel near Lake Chūzenji Okunikko Hotel Shikisai provides amenities like an indoor mineral hot spring (onsen) and a restaurant. Guests can connect to free in-room WiFi. Other perks include: - Free self parking - Full breakfast (surcharge), free train station pick-up, and bike rentals - A gift shop, a banquet hall, and a vending machine Room features All guestrooms at Okunikko Hotel Shikisai boast comforts such as air conditioning, as well as amenities like free WiFi and safes. Other amenities include: - Bathrooms with bidets and shower/tub combinations - Heating and daily housekeeping ## Similar properties ![Spa](https://images.trvl-media.com/lodging/10000000/9640000/9634200/9634199/baa54455.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chuzenji Kanaya Hotel Nikko - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 234 reviews CA $159 CA $195 total Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=9634199&PinnedHotelID=9634199&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 1 King Bed, Non Smoking | Bathroom](https://images.trvl-media.com/lodging/65000000/64740000/64732400/64732385/ef083b90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield by Marriott Tochigi Nikko Nikko - Parking included - Free WiFi - Air conditioning - Laundry 9.4 Exceptional 296 reviews CA $131 CA $159 total Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=64732385&PinnedHotelID=64732385&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/75000000/74740000/74739700/74739636/eba1978e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kamenoi Hotel Okunikko Nikko - 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Hot tub - Spa - Free WiFi - Restaurant 9.4 Exceptional 73 reviews CA $1,183 CA $1,499 total Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=48642334&PinnedHotelID=48642334&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/10000000/9500000/9492600/9492548/37e55a55.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nikko Kanaya Hotel Nikko - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 443 reviews CA $226 CA $274 total Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=9492548&PinnedHotelID=9492548&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/41000000/40140000/40136100/40136088/9b4f1908.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lake Side Nikko Hotel Nikko - Parking included - Free WiFi - Air conditioning - Housekeeping 8.0 Very good 63 reviews CA $156 CA $185 total Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=40136088&PinnedHotelID=40136088&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free train station pick-up and drop-off shuttle from 2:30 PM to 3:00 PM - Train station shuttle at scheduled times, on request - Free self parking on site ### Food and drink - Daily full breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,200 per person - A restaurant ### Things to do - Bicycle rentals ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) ### Spa - Public indoor mineral hot springs (onsen) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Stair-free path to entrance - Upper floors accessible by stairs only ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Shared bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - Flat-screen TV ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 6:00 PM ### Check-out Check-out before 10:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Guests booked in Half Board rates must check-in by 6 PM to receive dinner. ### Access methods Staffed front desk ### Children and extra beds Children are welcome Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately JPY 2200 per person - Housekeeping fee: JPY 4400 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is not required for transportation to and from this property Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Okunikko Hotel Shikisai Hotel Shikisai Okunikko Shikisai Shikisai Okunikko Hotel Shikisai Hotel Okunikko Hotel Shikisai Nikko Okunikko Hotel Shikisai Hotel Nikko ## Frequently asked questions ### How much is parking at Okunikko Hotel Shikisai? > Self parking is free at this property. ### What time is check-in at Okunikko Hotel Shikisai? > Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. ### What time is check-out at Okunikko Hotel Shikisai? > Check-out is at 10:00 AM. ### Where is Okunikko Hotel Shikisai located? > Situated in Nikko, this hotel is within 2 mi (3 km) of Lake Chūzenji, Mt. Nantai Trail, and Nikko Futarasan Jinja Chugushi Shrine. Tochigi Prefectural Nikko Natural Science Museum and Ryuzu Waterfall are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Okunikko Hotel Shikisai Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.4 Location ### 8.4 Staff & service ### 8.2 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 63 8 - Good 64 6 - Okay 20 4 - Poor 9 2 - Terrible 4 ### 10/10 Excellent #### Naomasa Jul 24, 2024 Liked: Amenities, property conditions & facilities very nice onsen hot water. And dinner/breakfast also so nice ##### Naomasa Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Verified traveller Oct 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice experience! ##### Verified traveller Stayed 1 night in Oct 2023 ### 8/10 Good #### Julia Oct 6, 2025 Liked: Cleanliness, staff & service We enjoyed the onsen, the staff who served our Japanese style meal ##### Julia Stayed 1 night in Sep 2025 ### 8/10 Good #### MASAHARU Sep 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 妻が妊娠8ヶ月で、安全な旅をしたいとこちらを利用させてもらいました。外との開閉引き戸つきの半露天風呂は9月の日光の少し冷えた空気でも温度調節もできて、虫も網戸があるため防ぎ、非常に快適なお部屋でした。またタオル類も多く準備されておりお風呂は3回入りました。 ロビーのウェルカムドリンクもアルコールもあり遅い時間帯まで利用でき満足です。 一つ気になる点があるならば、入浴中一階の屋根としてあるロールカーテンに雨がポツポツとあたる音が目前の森から聞こえる木々に雨があたる音、鳥の囀りなど消してしまってる点です。 半露天風呂ならではの雨にも当たらず、空気感だけを味わえるメリットが少し減ってしまったようで残念な部分でした。 雨の雰囲気も旅の醍醐味なので ##### MASAHARU Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Guillaume Sep 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had nice stay, the onsen is amazing and the food definitely interesting! ##### Guillaume Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### タカコ Aug 2, 2025 Liked: Staff & service お風呂がとても良かった。 ##### タカコ Stayed 1 night in Jul 2025 ### 10/10 Excellent #### ?? Jun 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities 静かで　お部屋にお風呂があったのでとってもゆっくりできました　景色に中禅寺湖が入っていたらもっと良かった気がするけど ![夕方中禅寺湖に行ってたくさんの癒しをいただきました](https://a.travel-assets.com/ugc/hotel-reviews/aeec3dfa-3d82-4bcd-bf6f-c6563f6d7419-1750761589048.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ?? Stayed 1 night in Jun 2025 ### 6/10 Okay #### ?? Jun 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities 普通です。 ##### ?? Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Toho May 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 半個室露天風呂がとても良い。いつでも気軽に入れることがこんなにストレスフリーになるとは知らなかった。テレビも大画面でソファもある。次もまた同じプランにしたい。 ##### Toho Stayed 1 night in May 2025 ### 10/10 Excellent #### まさし May 13, 2025 Liked: Staff & service, amenities, property conditions & facilities 全てに満足しました。 また，行きたいです。 ##### まさし Stayed 1 night in May 2025 ### 10/10 Excellent #### KIMIKO Apr 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 朝食が美味しかった、温泉も良かったでした。中禅寺湖よりではなく、本当に奥日光ホテルでした。 ##### KIMIKO Stayed 1 night in Apr 2025 ### 8/10 Good #### Takashi Mar 7, 2025 Liked: Cleanliness, staff & service アルコールをフリーで伸びたのが嬉しかった ##### Takashi Stayed 1 night in Feb 2025 ### 8/10 Good #### Tsuyoshi Mar 1, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities 朝食夕食ともに素材・味付けが良く、美味しくいただきました。温泉は温度ちょうど良く 、湯の花につつまれて温まりました。外気温がマイナス10度位だったせいか、お部屋とダイニングが少し寒く感じました。家族5人で利用しましたが、満足しています。 ##### Tsuyoshi Stayed 1 night in Feb 2025 ### 10/10 Excellent #### ?? Feb 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 温泉と景色が最高でした。部屋は綺麗でしたが、唯一、加湿器の汚れが気になりました。コスパは最高だと思います。いい思い出になりました。 ##### ?? Stayed 1 night in Feb 2025 ### 10/10 Excellent #### つねお Feb 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities お風呂も食事も素晴らしい また、泊まりたい ##### つねお Stayed 1 night in Feb 2025 ### 10/10 Excellent #### としき Feb 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities おすすめです。 ##### としき Stayed 1 night in Feb 2025 ### 4/10 Poor #### JP1 Feb 2, 2025 Liked: Staff & service Disliked: Property conditions & facilities ネットで申し込んだ和室部屋とは、違った広さの和室部屋だった。部屋風呂の温度調節の蛇口が壊れていてお風呂に入れず。もう2度と行かない。 スタッフの対応はまずまず。QRコードでのチェックイン、アウトだが結果的にはフロント担当者との会話が必要でQRコードは必要ないと思う。 ##### JP1 Stayed 1 night in Feb 2025 ### 6/10 Okay #### YU-HSI Jan 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 溫泉溫度 check in 後有去泡溫泉還不錯, 但晚餐後, 溫泉卻變涼的, 不是很優喔！ ##### YU-HSI Stayed 1 night in Jan 2025 ### 2/10 Terrible #### EMI Jan 29, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities 温泉が途中から温水プール以下に冷たくなった。理由を聞くと、番頭が午後から休みのため、代わりのスタッフによる人的ミスで湯せんが閉められていたと説明。それも定かではなく、もしかしたら客が湯せんをしめた可能性もあると。 源泉かけ流しと言いながら男女風呂どちらもお湯が出てなく、湯せんがしてられてた事を客が原因かもしれないと話すところがもうサービス業としてありえない。 返金を求めて、応じるといいこちらの口座情報を聞き出して置いて、まだ返金されない。 個人情報の管理もちゃんとなされてない気がして、不安でならほい。 またスタッフが少なすぎる。 夜は2-3人程度しかいないと当着のスタッフに聞いた。 たくさん客がいるのにスタッフが少ないのは、何か問題があった時対応できないと思われる。 しかも温泉の温度管理について支配人と連絡もつかなかった。 本当に全額返金して頂きたいぐらい最悪でした ##### EMI Stayed 1 night in Jan 2025 ### 10/10 Excellent #### MIZUHO Jan 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ラウンジが広くアルコールも含めフリードリンクのため食事前にお酒を飲みながらゆっくりすることができました。温泉も硫黄の匂いが強く湯の花が舞う本格的な温泉で滞在中3回楽しみました。ご飯も美味しかったです。 ##### MIZUHO Stayed 1 night in Jan 2025 ### 8/10 Good #### Chi Fai Jan 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 整體滿意，尤其職員有禮及熱心幫忙，早上詢問有沒有清理車的鏟雪工員借用，打算自己清理一下，即問你車牌號碼，直接取工具去幫忙清理，十分感謝員工熱心幫忙👍 ##### Chi Fai Stayed 2 nights in Jan 2025 ### 8/10 Good #### DONGHYUK Jan 12, 2025 Liked: Property conditions & facilities Onsen is good ##### DONGHYUK Stayed 1 night in Jan 2025 ### 8/10 Good #### PO WEN Dec 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 可惜了，奧日光四季彩飯店 餐廳的服務人員服務非常好，時常面帶笑容，讓住客覺得親切愉快。可惜，今天12/3/2024，退房時，櫃檯的皮膚黝黑的男性員工，表現非常不耐煩，令人覺得錯愕，這是傳統日式旅館的服務嗎？其他員工的努力，被他一個人給破壞了！！ ##### PO WEN Stayed 2 nights in Nov 2024 ### 8/10 Good #### akemi Oct 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities お料理も美味しくなんと言ってもお風呂がよかった でも　朝のおふろはぬるかったのがざんねん ##### akemi Stayed 1 night in Oct 2024 ### 6/10 Okay #### CHO Oct 28, 2024 特別会席にグレードアップしても、ごく普通の食事。 ##### CHO Stayed 2 nights in Oct 2024 ## 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