Title: Kinugawa Plaza Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kinugawa Plaza Hotel Riverfront ryokan with a full-service spa and a sauna ![Interior entrance](https://images.trvl-media.com/lodging/9000000/8840000/8835600/8835569/20c4e8d3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Public bath](https://images.trvl-media.com/lodging/9000000/8840000/8835600/8835569/36c1f2a8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs](https://images.trvl-media.com/lodging/9000000/8840000/8835600/8835569/a705e3a4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/9000000/8840000/8835600/8835569/4882b3dd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs](https://images.trvl-media.com/lodging/9000000/8840000/8835600/8835569/67fe2666.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Fureai Bridge, Kinugawa Plaza Hotel offers a peaceful escape with its mineral hot spring and sauna. Guests can enjoy massage services, WiFi, billiards at the bar, attentive staff, and convenient laundry facilities for a rejuvenating experience. 7.2 Good ## Popular amenities - Hot tub - Pool - Bar - Spa - Breakfast available - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=8835569&PinnedHotelID=8835569&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=8835569&PinnedHotelID=8835569&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=8835569&PinnedHotelID=8835569&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=8835569&PinnedHotelID=8835569&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=8835569&PinnedHotelID=8835569&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=8835569&PinnedHotelID=8835569&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=8835569&PinnedHotelID=8835569&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=8835569&PinnedHotelID=8835569&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Garage Concept Room (No pets allowed) | Living area](https://images.trvl-media.com/lodging/45000000/44430000/44428000/44427917/3f7d25cb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rakuten Stay Motel Nikko Kinugawa Nikko - Kitchen - Washer - Parking included - Free WiFi 9.0 Wonderful 177 reviews CA $130 CA $143 total Nov 24 - Nov 25 [](https://www.expedia.ca/Nikko-Hotels-Rakuten-STAY-MOTEL-Nikko-Kinugawa.h44427917.Hotel-Information?chkin=2025-11-24&chkout=2025-11-25&rm1=a2®ionId=6069795&destination=Nikko&destType=MARKET&latLong=36.719903,139.698216&searchId=c1bc3ae4-10aa-4ada-ab82-705166811f21&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/49000000/48650000/48642400/48642334/1a3b81a1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Ritz-Carlton, Nikko Nikko - Hot tub - Spa - Free WiFi - Restaurant 9.4 Exceptional 75 reviews CA $985 CA $1,248 total Dec 16 - Dec 17 [](https://www.expedia.ca/Nikko-Hotels-The-Ritz-Carlton.h48642334.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=6069795&destination=Nikko&destType=MARKET&latLong=36.719903,139.698216&searchId=c1bc3ae4-10aa-4ada-ab82-705166811f21&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/105000000/104510000/104509800/104509739/612f1fc1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rakuten STAY VILLA Kinugawa Riverside Nikko - Kitchen - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 43 reviews CA $296 CA $329 total Dec 8 - Dec 9 [](https://www.expedia.ca/Nikko-Hotels-Rakuten-STAY-VILLA-Kinugawa-Riverside.h104509739.Hotel-Information?chkin=2025-12-8&chkout=2025-12-9&rm1=a2®ionId=6069795&destination=Nikko&destType=MARKET&latLong=36.719903,139.698216&searchId=c1bc3ae4-10aa-4ada-ab82-705166811f21&top_cur=CAD) Ad ![[Dog-friendly] Room for 4 People, Non Smoking](https://images.trvl-media.com/lodging/73000000/72620000/72617600/72617593/1e8a91da.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rakuten STAY Nikko Hoden Nikko - Kitchen - Washer - Dryer - Parking included 8.8 Excellent 111 reviews [](https://www.expedia.ca/Nikko-Hotels-Rakuten-STAY-Nikko-Hoden.h72617593.Hotel-Information?chkin=2025-12-6&chkout=2025-12-7&rm1=a2®ionId=6069795&destination=Nikko&destType=MARKET&latLong=36.719903,139.698216&searchId=c1bc3ae4-10aa-4ada-ab82-705166811f21&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNikko-Hotels-Kinugawa-Plaza-Hotel.h8835569.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNikko-Hotels-Kinugawa-Plaza-Hotel.h8835569.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.83279%2C139.71854&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qv0N8fIKK_pw2bMif2BSHMde9gY=) 530 Kinugawa Onsen Taki, Nikko, Tochigi-ken, 321-2526 #### What's nearby - Fureai Bridge - 5 min walk - 0.4 km - Kinu Tateiwa Otsuribashi - 3 min drive - 2.1 km - Tobu World Square - 4 min drive - 3.1 km - Edo Wonderland - 8 min drive - 5.5 km - Toshogu Shrine - 32 min drive - 20.7 km #### Getting around - Kinugawa Onsen Station - 17 min walk #### Restaurants - ‪お食事処 都味喜 - ‬1 min walk - ‪レストラン四季 - ‬7 min walk - ‪水辺のカフェテラス - ‬18 min walk - ‪Asaya Garden - ‬6 min walk - ‪つるや - ‬15 min walk ## About this property ### Kinugawa Plaza Hotel Upscale ryokan near Tobu World Square Located close to Fureai Bridge and Kinu Tateiwa Otsuribashi, Kinugawa Plaza Hotel provides an indoor mineral hot spring (onsen), a coffee shop/cafe, and laundry facilities. For some rest and relaxation, visit the hot springs/mineral springs or sauna, and indulge in a massage. In addition to a bar and a business center, guests can connect to free WiFi in public areas. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool - Free self parking - Buffet breakfast (surcharge), an elevator, and table tennis - Free newspapers, a front-desk safe, and meeting rooms Room features All 159 rooms include comforts such as air conditioning, in addition to amenities like safes. Other amenities include: - Bathrooms with hydromassage showers and toilets with electronic bidets - 40-inch TVs with digital channels - Mini fridges, electric kettles, and heating ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/13000000/12250000/12248800/12248747/fc9f83bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sunshine Kinugawa Nikko - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 514 reviews CA $133 CA $151 total Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=12248747&PinnedHotelID=12248747&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/7000000/6140000/6132500/6132434/002e3d11.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kinugawa Onsen Hotel Nikko - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 593 reviews CA $270 CA $335 total Dec 9 - Dec 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=6132434&PinnedHotelID=6132434&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/105000000/104510000/104509800/104509739/e487c339.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rakuten STAY VILLA Kinugawa Riverside Nikko - Kitchen - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 43 reviews CA $296 CA $329 total Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=104509739&PinnedHotelID=104509739&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/24000000/23820000/23810900/23810858/8ba24582.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ooedo Onsen Monogatari Hotel Kinugawa Gyoen Nikko - Parking included - Free WiFi - Air conditioning - Game room 7.2 Good 110 reviews CA $148 CA $166 total Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=23810858&PinnedHotelID=23810858&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/16000000/15420000/15419700/15419627/3d942514.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kinugawa Onsen Nikko Kinugawa Hotel Mikazuki Nikko - Pool - Hot tub - Spa - Parking included 8.4 Very good 206 reviews CA $351 CA $392 total Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=15419627&PinnedHotelID=15419627&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 1 King Bed | Bathroom](https://images.trvl-media.com/lodging/65000000/64740000/64732400/64732385/ef083b90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield by Marriott Tochigi Nikko Nikko - Parking included - Free WiFi - Air conditioning - Laundry 9.4 Exceptional 304 reviews CA $143 CA $173 total Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=64732385&PinnedHotelID=64732385&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/22000000/21600000/21595400/21595323/f7285034.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Itoen Hotel New Sakura Nikko - Parking included - Free WiFi - Air conditioning - Breakfast available 7.2 Good 267 reviews CA $64 CA $74 total Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=21595323&PinnedHotelID=21595323&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/13000000/12300000/12293600/12293555/a7ebd4c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel New Ohruri Nikko - Parking included - Free WiFi - Restaurant - Air conditioning 6.6 96 reviews CA $153 CA $172 total Dec 13 - Dec 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=12293555&PinnedHotelID=12293555&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9630000/9623200/9623113/cd3f3fc5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kinugawaonsen Hananoyado Matsuya Nikko - Hot tub - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 37 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=9623113&PinnedHotelID=9623113&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/18000000/17910000/17903000/17902979/7ed8d727.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hoshino Resorts KAI Kinugawa Nikko - Breakfast included - Parking included - Free WiFi - Restaurant 9.4 Exceptional 110 reviews CA $508 CA $619 total Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=17902979&PinnedHotelID=17902979&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,650 for adults and JPY 1,650 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Hosted evening meal available for a fee of JPY 3,630 ### Restaurants on site - KEGON - SANSANTEI - TSUMIKI ### Things to do - Billiards/pool table - Full-service spa - Hot tub - Sauna - Seasonal outdoor pool - Table tennis ### Family friendly - Laundry facilities - Mini-fridge - Seasonal outdoor pool ### Conveniences - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - No housekeeping service ### Business services - Business center - Meeting rooms ### Outdoors - In a national park - On a river ### Full-service spa - 24-hour public bath - Hot springs open from 4:00 PM - 9:00 PM - Hot springs water temperature - 102 ºF - Hot/mineral springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Spa open select days - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer (on request) - Hydromassage showerhead - Private bathroom - Shampoo - Shower - Slippers - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 40-inch TV with digital channels ### Food and drink - Electric kettle - Mini-fridge ### More - Air conditioning - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Guests must contact the property for check-in information To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Guests booking rooms with half board rates must check in by 7:30 PM to receive dinner. ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 1650 for children - Hosted evening meal: JPY 3630 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The seasonal pool will be open from August to August Hot springs access available from 4:00 PM to 9:00 PM The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file In accordance with national/local laws, air conditioning may be restricted to certain hours from 22 July to 30 September Construction is underway at a neighboring building and there may be noise disturbance from the construction work Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Kinugawa Plaza Hotel Nikko Kinugawa Plaza Hotel Kinugawa Plaza Nikko Kinugawa Plaza Kinugawa Plaza Hotel Nikko Kinugawa Plaza Hotel Ryokan Kinugawa Plaza Hotel Ryokan Nikko ## Frequently asked questions ### Does Kinugawa Plaza Hotel have a pool? > Yes, this property has a seasonal outdoor pool. ### Is Kinugawa Plaza Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Kinugawa Plaza Hotel? > Check-in start time: 3 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours. ### What time is check-out at Kinugawa Plaza Hotel? > Check-out is at 10 AM. ### Where is Kinugawa Plaza Hotel located? > Situated on a river, this spa ryokan is within 1 mi (2 km) of Fureai Bridge and Kinu Tateiwa Otsuribashi. Tobu World Square and Nikko National Park are also within 6 mi (10 km). Kinugawa Onsen Station is 17 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kinugawa Plaza Hotel Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 6.2 Location ### 7.4 Staff & service ### 7.6 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 18 8 - Good 23 6 - Okay 26 4 - Poor 9 2 - Terrible 3 ### 10/10 Excellent #### Markus Nov 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Private Onsen ##### Markus Stayed 2 nights in Oct 2022 ### 6/10 Okay #### HIROKI Jun 12, 2022 Disliked: Cleanliness, property conditions & facilities 少し古いですが、景色は良いです。 晩飯付きでしたが、終了時間の記載がなく慌てました。条件はキチンと書くように。 ##### HIROKI Stayed 1 night in Jun 2022 ### 8/10 Good #### masato Jan 11, 2022 Liked: Staff & service #### 駐車場が遠い リニューアルしきれいだったが、街にはなにもない、、、 ##### masato Stayed 1 night in Jan 2022 ### 8/10 Good #### Verified traveller Dec 7, 2021 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness #### なかなか良かったです 部屋は思っていたより広く快適でした。Ｌ字ソファに小さくてもいいので机があると良いと思いました。お風呂は、朝に露天風呂から景色を見ながらゆっくり入るのが気持ちよかったです。残念なところは、全般的に水回りの清掃をもう少ししてほしいと思いました。特に気になったのは風呂前にある給水器。 ##### Verified traveller Stayed 1 night in Dec 2021 ### 8/10 Good #### Katou Nov 28, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ホテルから駐車場までかなりあり送迎車でいきました。食事はバイキングでしたがかなり段差があったりして高齢の母には少し危ない感じがしました。食事もお風呂もサービスもよかったです。 ![](https://a.travel-assets.com/ugc/hotel-reviews/525FB54BF8AB289938BBC6758AED5BB71136E3601638104098451.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DB63943D29CE2573F396D07210E1B383CFE892A01638104109352.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Katou Stayed 1 night in Nov 2021 ### 8/10 Good #### YOICHI Jun 21, 2021 Liked: Cleanliness, property conditions & facilities, room comfort #### 館内が綺麗 館内はリノベーションされていて、大変清潔でした。大浴場も十分に広く、快適でした。 ##### YOICHI Stayed 1 night in Jun 2021 ### 10/10 Excellent #### Verified traveller Apr 12, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### amazing！ お部屋も綺麗で、スタッフの方がとても親切でした。部屋と露天風呂からの眺めも良かったです！駐車場は第一と第二の２つあります。 ##### Verified traveller Stayed 1 night in Apr 2021 ### 8/10 Good #### Verified traveller Mar 28, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities コスパが良い宿だとおもいます！ ##### Verified traveller Stayed 1 night in Mar 2021 ### 10/10 Excellent #### Verified traveller Jan 11, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 綺麗にリニューアルしてあり 心地よく滞在できました。 ##### Verified traveller Stayed 1 night in Jan 2021 ### 10/10 Excellent #### Atsushi Nov 19, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### トータル的にコスパ良いと思います。 部屋からの眺望良し。 露天風呂良し。 食事は、しゃぶしゃぶコースは、良かったですが、網焼きコースは、おすすめ出来ません。 布団がマットレス無しなので、身体が痛くなりました。 ![](https://a.travel-assets.com/ugc/hotel-reviews/B25E6BFC335B96CAD62C7FC37820F40EC161F6A81605771977596.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BE8B2FB71C7AED5FB5A38EA41CAB0CE4379281591605771971297.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D1DBD74A17F07AE80902880EC7DD3324B2ADF2BD1605771959843.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FC05CDAAB68AED79286F3113AF9CDAB2E1D1F2361605771956452.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Atsushi Stayed 2 nights in Nov 2020 ### 8/10 Good #### Verified traveller Jul 20, 2020 Liked: Cleanliness, staff & service 部屋は清掃が行き届いていてきれいでした。 止まっていた部屋のテレビの枠が斜めに歪んでいるのが気になったのと、部屋に付いているシャワーをだしたら茶色い水がしばらく出てきました。 お風呂（特に露天風呂）は対岸のホテルと電車が普通に通っているのがハッキリ見えたので、そちら側から人が見ていたら完全に丸見えでした。 今は高性能カメラが沢山あるので、露天風呂も安心して入れる様にして頂ければと思いました。 ##### Verified traveller Stayed 1 night in Jul 2020 ### 10/10 Excellent #### ダイ, 東京 Jul 4, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities コロナ渦の中、精一杯対応されてるように感じました。 館内のあちこちにも個室の中にも消毒スプレーが配置されていて、安心して過ごす事が出来ました。 ##### ダイ Stayed 1 night in Jun 2020 ### 10/10 Excellent #### Yu Jun 28, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 古い温泉旅館の悪い部分を切り離すべき 部屋に備え付けの飲み物の料金表にコンパニオン料金があるのは正直どうかと思う 個人がそおいったものを利用するのは問わないが。 宿泊者全員が見るような場所に性的な記述があるのはそぐわないと思う ##### Yu Stayed 1 night in Jun 2020 ### 4/10 Poor #### Mr, New York Dec 4, 2019 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service I contacted the hotel through email, but they didn’t reply. I wanted to reserve a private bath for us but Ofcourse no reply so it didn’t happen. I wanted to reach out through Expedia but that didn’t work either. On Expedia the room details were false. The photos did not match the room we got. We requested a non smoking room and ended up getting a smoking room. When we asked the staff they sprayed a air freshener in the room which didn’t do anything. I guess if you aren’t Japanese it’s just hard to communicate and they don’t try either. The property itself is nice. Just need more communication for foreigners or else don’t put thier listing up for them. There is also a fee for using the public bath. ##### Mr Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller Oct 22, 2019 Liked: Staff & service, property conditions & facilities 歯ブラシは改善した方がいいと思う。 ##### Verified traveller Stayed 1 night in Oct 2019 ### 8/10 Good #### Garizza, Paris Jun 16, 2019 Liked: Cleanliness, staff & service, amenities La spa privative dans la suite. Le décor intérieur de l’établissement. PJ et wi-fi ok. A l'extérieur très moche (comme tous les hôtels à Kinugawa...). Personnel ne parle pas beaucoup anglais. ##### Garizza Stayed 1 night in May 2019 ### 10/10 Excellent #### Verified traveller May 15, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 飯だね 飯がバイキングでめちゃよかった ##### Verified traveller Stayed 1 night in Apr 2019 ### 6/10 Okay #### Verified traveller Apr 1, 2019 食べ物ちょっと美味しくない！ ##### Verified traveller Stayed 1 night in Mar 2019 ### 8/10 Good #### Verified traveller Mar 27, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this spot! Great onsen and a great dinner/breakfast selection. The rooms were clean and spacious! Had an absolutely great night here! ##### Verified traveller Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Susuki, H.K Nov 3, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 酒店整體感覺很好，環境清幽，有別一般溫泉街很適合渡假放鬆，有機會會再入住，至於早餐晚餐 選擇有待改善， ##### Susuki Stayed 1 night in Oct 2018 ### 6/10 Okay #### Verified traveller Oct 9, 2018 Liked: Cleanliness, property conditions & facilities, room comfort I arrived earlier than the check in time. The hotel staff at the time is not helpful. He didn’t know anything. ##### Verified traveller Stayed 2 nights in Sep 2018 ### 4/10 Poor #### Ricardo, Chicago Jun 11, 2018 Disliked: Property conditions & facilities #### Not worth your money Wanting to splurge, I found the Kinagawa Plaza Hotel. It seemed nice on the website and had most amenities, so we splurged. After arriving a bit early, the hotel was a ghost town and staff member at reception told us we had to wait til 3PM to check in, despite no one else being there. We lingered in the lobby long enough (5mins) to make them nervous and without us requesting it, checked us in, which was nice. Only to find out that the room we got was half the size of the one we reserved. It technically met the “suite” with outside bath requirement, but was half the size of the one we had thought we reserved and paid for. Staff at reception spoke almost no english so after some back and forth on Google translate, they agreed to exchange the room to the one pictured. Much more spacious than the first one, still pretty run down. Air conditioner was non-existent. It was only one night we stayed, which was tolerable, but not worth it. Disappointment was an understatement having stayed at the Conrad Tokyo the night before in an actual suite for about the same price I was charged at the Kinugawa Plaza. Just find a place to stay in actual Nikko, not 1 hour outside of it, with better reviews and bang for your buck. ##### Ricardo Stayed 1 night in Jun 2018 ### 2/10 Terrible #### Verified traveller May 21, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 残念 フロントやレストランにスタッフが不在がち。対応も無愛想で対応悪い。おもてなしとは程遠い。 天井がやたら低い。 ##### Verified traveller Stayed 1 night in May 2018 ### 6/10 Okay #### つみてん, 兵庫県 Mar 16, 2018 Disliked: Cleanliness, property conditions & facilities 花粉がひどかったので、部屋に空気清浄機を置いて欲しかったです。客室が古いため、設備が あまり良くなかったです。 ##### つみてん Stayed 1 night in Mar 2018 ### 10/10 Excellent #### cassandre Feb 21, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hôtel très agréable, chambre spacieuse avec une superbe vue ! ![](https://a.travel-assets.com/ugc/hotel-reviews/s1520-pa7318450-16fc-11e8-8364-4e5751ef2f19-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s290-pa87a7f10-16fc-11e8-8364-4e5751ef2f19-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### cassandre ## Expedia's Latest Trends ### Hotels > [Motels Drumheller](https://www.expedia.ca/Drumheller-Motels.d55296-aaMotels.Travel-Guide-Accommodation) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [Hotels in Fallsview](https://www.expedia.ca/Fallsview-Niagara-Falls-Hotels.0-n553248633981690205-0.Travel-Guide-Filter-Hotels) > > [Hyatt Place Moncton](https://www.expedia.ca/Moncton-Hotels-Hyatt-Place-Moncton.h44354149.Hotel-Information) > > [Hotel Grand Pacific](https://www.expedia.ca/Victoria-Hotels-Hotel-Grand-Pacific.h788618.Hotel-Information) > > [The Pines Inn Lake Placid](https://www.expedia.ca/Lake-Placid-Hotels-The-Pines-Inn-Lake-Placid.h1917918.Hotel-Information) > > [Hotels in Mahwah](https://www.expedia.ca/Mahwah-Hotels.d8453.Travel-Guide-Hotels) > > [Hotels in Minneapolis](https://www.expedia.ca/Minneapolis-Hotels.d2426.Travel-Guide-Hotels) ### Flights > [flights from orlando sanford intl airport](https://www.expedia.ca/lp/airports/sfb/flights-from-orlando-sanford-intl-airport) > > [Flights from Prince George (YXS) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yxs/yyz/prince-george-to-toronto) > > [Flights from Ottawa (YOW) to Iqaluit (YFB)](https://www.expedia.ca/lp/flights/yow/yfb/ottawa-to-iqaluit) > > [Flights from Calgary (YYC) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/yyc/lax/calgary-to-los-angeles) > > [Flights from Belp (BRN) to Paris (CDG)](https://www.expedia.ca/lp/flights/brn/cdg/bern-to-paris) > > [Flights from Vancouver (YVR) to San José del Cabo (SJD)](https://www.expedia.ca/lp/flights/yvr/sjd/vancouver-to-san-jose-del-cabo) > > [Flights from Calgary (YYC) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yyc/yeg/calgary-to-edmonton) > > [Flights from Sarasota (SRQ) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/srq/yyz/sarasota-to-toronto) > > [Flights from Edmonton (YEG) to Billings (BIL)](https://www.expedia.ca/lp/flights/yeg/bil/edmonton-to-billings) > > [Flights from Johannesburg (JNB) to Maun (MUB)](https://www.expedia.ca/lp/flights/jnb/mub/johannesburg-to-maun) > > [Flights from Goffs (YHZ) to Paisley (GLA)](https://www.expedia.ca/lp/flights/yhz/gla/halifax-to-glasgow) > > [Flights from Bangkok (BKK) to Winnipeg (YWG)](https://www.expedia.ca/lp/flights/bkk/ywg/bangkok-to-winnipeg) > > [Air France](https://www.expedia.ca/Air-France-Flights.cAF.Travel-Guide-Airlines) ### Cars > [Minivan Car Rentals in Saskatoon](https://www.expedia.ca/Minivan-Car-Rentals-In-Saskatoon.d4117-tMinivan.Car-Rental-Guide-Class) > > [Car rentals in Tofino](https://www.expedia.ca/Car-Rentals-In-Tofino.d6094955.Car-Rental-Guide) > > [Enterprise Car Rentals In Milton](https://www.expedia.ca/Enterprise-Car-Rentals-In-Milton.d55368-c15.Car-Rental-Guide-Suppliers) ### Cruise > [Cruises to Alaska](https://www.expedia.ca/Cruises-to-Alaska.d203.Travel-Guide-Cruise) ### Activities > [Things to do in Torquay](https://www.expedia.ca/Things-To-Do-In-Torquay.d5453.Travel-Guide-Activities) ### Packages > [Milner Downs Equestrian Center](https://www.expedia.ca/Milner-Downs-Equestrian-Center-Vancouver.d6304164.Vacation-Attraction) > > [Puerto Rico Vacations](https://www.expedia.ca/Puerto-Rico.d148.Destination-Travel-Guides)