Title: ANA Crowne Plaza Niigata by IHG - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=2400953&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # ANA Crowne Plaza Niigata by IHG Travelers find sensory delights in Chuo Ward, from rejuvenating massage treatments to an array of breakfast options that satisfy morning cravings ## Photo gallery for ANA Crowne Plaza Niigata by IHG ![4 restaurants, breakfast, lunch, dinner served; Japanese cuisine - ANA Crowne Plaza Niigata by IHG (Niigata)](https://images.trvl-media.com/lodging/3000000/2410000/2401000/2400953/d5500a2f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Point of interest - ANA Crowne Plaza Niigata by IHG (Niigata)](https://images.trvl-media.com/lodging/3000000/2410000/2401000/2400953/67c2be45.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - ANA Crowne Plaza Niigata by IHG (Niigata)](https://images.trvl-media.com/lodging/3000000/2410000/2401000/2400953/8ffd2bb6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, blackout drapes - ANA Crowne Plaza Niigata by IHG (Niigata)](https://images.trvl-media.com/lodging/3000000/2410000/2401000/2400953/76646cb8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, blackout drapes - ANA Crowne Plaza Niigata by IHG (Niigata)](https://images.trvl-media.com/lodging/3000000/2410000/2401000/2400953/6f3c4914.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies ANA Crowne Plaza Niigata offers a sensory experience in the city center. Guests enjoy authentic Japanese cuisine at four restaurants, relax with aromatherapy and massages, and stay connected with high-speed WiFi. ## Reviews 9.0 Wonderful ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Gym - Parking available ## Room options ### Check availability for these dates Tonight [Jan. 23 - Jan. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=2400953&PinnedHotelID=2400953&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=2400953&PinnedHotelID=2400953&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 24 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=2400953&PinnedHotelID=2400953&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=2400953&PinnedHotelID=2400953&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2400953&PinnedHotelID=2400953&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2400953&PinnedHotelID=2400953&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2400953&PinnedHotelID=2400953&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2400953&PinnedHotelID=2400953&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 16 of 16 rooms ### View all photos for Standard Room, 2 Twin Beds (Air Purifier) ![Standard Room, 2 Single Beds (Air Purifier)](https://images.trvl-media.com/lodging/3000000/2410000/2401000/2400953/3f650ebf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds (Air Purifier) 7.8 Good 7 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Bidet Bathrobes - 236 sq ft - Sleeps 2 - 2 Twin Beds - City view ### View all photos for Junior Suite, 2 Twin Beds (Separate Bath and Walk-In Shower) ![Junior Suite, 2 Single Beds (Separate Bath and Walk-In Shower)](https://images.trvl-media.com/lodging/3000000/2410000/2401000/2400953/62b74a96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Twin Beds (Separate Bath and Walk-In Shower) 10.0 Exceptional 3 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Bidet Bathrobes - 538 sq ft - Sleeps 4 - 2 Twin Beds - City view ### View all photos for Junior Suite, 2 Twin Beds (High Floor) ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/3000000/2410000/2401000/2400953/c992810d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Twin Beds (High Floor) ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Bidet Bathrobes - 538 sq ft - Sleeps 3 - 2 Twin Beds - City view ### View all photos for Standard Room, 1 Twin Bed ![View from room](https://images.trvl-media.com/lodging/3000000/2410000/2401000/2400953/cb8e8ae9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Twin Bed 9.2 Wonderful 5 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Bidet Bathrobes - 237 sq ft - Sleeps 1 - 1 Twin Bed - City view ### View all photos for Premium Room, 2 Twin Beds (Top Floor) ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/3000000/2410000/2401000/2400953/c992810d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Twin Beds (Top Floor) 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Bidet Bathrobes - 355 sq ft - Sleeps 2 - 2 Twin Beds - City view ### View all photos for Standard Room, 2 Twin Beds ![Standard Room, 2 Single Beds](https://images.trvl-media.com/lodging/3000000/2410000/2401000/2400953/510f4709.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Bidet Bathrobes - Sleeps 2 - 2 Twin Beds ### Standard Room, Multiple Beds 8.4 Very good 5 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Bidet Bathrobes - Sleeps 4 - 2 Twin Beds and 1 Double Sofa Bed ### Premium Room, 1 Queen Bed (High Floor) 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Bidet Bathrobes - Sleeps 2 - 1 Queen Bed ### Standard Room, 1 Twin Bed (High Floor) 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Bidet Bathrobes - Sleeps 1 - 1 Twin Bed ### View all photos for Standard Room, 1 Twin Bed (Mid Floor) ![Standard Room, 1 Single Bed (Mid Floor)](https://images.trvl-media.com/lodging/3000000/2410000/2401000/2400953/9e6b7e4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Twin Bed (Mid Floor) 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Bidet Bathrobes - Sleeps 1 - 1 Twin Bed ### Premium Room, 2 Twin Beds (High Floor) ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Bidet Bathrobes - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Room, 1 Queen Bed (Mid Floor) ![Standard Room, 1 Queen Bed (Mid Floor)](https://images.trvl-media.com/lodging/3000000/2410000/2401000/2400953/4579aabd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed (Mid Floor) ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Bidet Bathrobes - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 2 Twin Beds (Mid Floor) ![Standard Room, 2 Single Beds (Mid Floor)](https://images.trvl-media.com/lodging/3000000/2410000/2401000/2400953/d593f081.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds (Mid Floor) ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Bidet Bathrobes - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Room, 1 Double Bed (Mid Floor) ![Standard Room, 1 Double Bed (Mid Floor)](https://images.trvl-media.com/lodging/3000000/2410000/2401000/2400953/210a7a09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed (Mid Floor) 9.0 Wonderful 2 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Bidet Bathrobes - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, Multiple Beds (Mid Floor) ![Standard Room, Multiple Beds (Mid Floor)](https://images.trvl-media.com/lodging/3000000/2410000/2401000/2400953/e9227d61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds (Mid Floor) ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Bidet Bathrobes - Sleeps 4 - 2 Twin Beds and 1 Double Sofa Bed ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/3000000/2410000/2401000/2400953/7a8f8d7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.6 Exceptional 7 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Bidet Bathrobes - 172 sq ft - Sleeps 2 - 1 Twin Bed - City view ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNiigata-Hotels-ANA-Crowne-Plaza-Niigata.h2400953.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNiigata-Hotels-ANA-Crowne-Plaza-Niigata.h2400953.Hotel-Information) ## About the area Located in Chuo Ward, a neighborhood in Niigata, ANA Crowne Plaza Niigata by IHG is in a shopping district and near a train station. Aizu Yaichi Memorial Museum and Niigata City History Museum are cultural highlights, and some of the area's attractions include Niigata Science Museum and Shirone Daigo Nakamura Orchard. Niigata Niitsu Railway Museum and Yusuikan are also worth visiting. [Visit our Niigata travel guide](https://www.expedia.ca/Niigata.dx1818) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.91842%2C139.05917&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BGFbyCPMGsHnAvc65NFAGT8w2ZA=) 5-11-20 Bandai Chuo-ku, Niigata, Niigata-ken, 950-8531 ### What's nearby - ![Bandai bridge and Cherry blossoms in Niigata, Japan; Shutterstock ID 254773054; purchase_order: SF 06557000; job: ; client: ; other:](https://images.trvl-media.com/place/553248621532775757/c101e801-0301-4799-8bee-7c3c607c9616.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bandai Bridge 7 min walk \- 0.7 km - ![Niigata_NiigataCityHistoryMuseum_553248621532775762-1071](https://images.trvl-media.com/place/553248621532775762/2c95d4fa-b892-47ce-8dfd-bf87b1179f78.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Niigata City History Museum 18 min walk \- 1.6 km - Toki Messe 12 min walk \- 1.1 km - Niigata Prefectural Civic Centre 3 min drive \- 2.7 km - Niigata City Performing Arts Center 3 min drive \- 2.7 km ### Getting around - Niigata Station 12 min walk - Niigata Airport (KIJ) 19 min drive ### Restaurants - ラーメン二郎 新潟店 3 min walk - マクドナルド 新潟万代店 3 min walk - Season Café 1 min walk - クワタイ 4 min walk - 中国料理 天壇 (Tendan) 1 min walk ## About this property ### ANA Crowne Plaza Niigata by IHG Upscale hotel located in Chuo Ward Take advantage of a coffee shop/cafe, a hair salon, and dry cleaning/laundry services at ANA Crowne Plaza Niigata by IHG. Treat yourself to spa services, such as reflexology, a massage, or aromatherapy. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Japanese cuisine. Free in-room WiFi is available to all guests, along with a bar and a gym. Other perks include: - Buffet breakfast (surcharge), self parking (surcharge), and a vending machine - A front-desk safe, a ballroom, and concierge services - Luggage storage, a porter/bellhop, and a water dispenser - Guest reviews give top marks for the helpful staff Room features All 182 rooms offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes. Extra amenities include: - Bathrooms with bidets and shower/tub combinations - Flat-screen TVs with digital channels - Refrigerators, electric kettles, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/910000/902500/902453/8e81d9de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nikko Niigata Chuo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 955 reviews CA $65 CA $79 total Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=902453&PinnedHotelID=902453&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/12000000/11560000/11558800/11558756/858120e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Okura Niigata Chuo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 1,003 reviews CA $53 CA $64 total Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=11558756&PinnedHotelID=11558756&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast served](https://images.trvl-media.com/lodging/15000000/14840000/14835600/14835553/f51a095c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Global View Niigata Chuo Ward - 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Breakfast included - Free WiFi - Air conditioning - Parking available 8.4 Very good 270 reviews CA $55 CA $60 total Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=2348301&PinnedHotelID=2348301&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (JPY 1,200 per day; includes in/out privileges) - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,000 per person - 4 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Kanesei - Koshi - Kura - Season Cafe - Tendan ### Things to do - Gym ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Shared microwave - Vending machine - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 1,938 square feet of conference space - Meeting rooms ### Spa - Aromatherapy - In-room massages - Reflexology ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-width doorways - Wheelchairs on site ### More - 16 floors - Ballroom - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - Flat-screen TV with digital channels - Pay movies ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Minibar - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for JPY 3000.0 per night Cribs (infant beds) are available for JPY 1210 per night ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 3000 per person - Self parking fee: JPY 1200 per day (in/out privileges) - Crib (infant bed) fee: JPY 1210 per night - Rollaway bed fee: JPY 3000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Ana Crowne Plaza Niigata Ana Niigata Crowne Plaza Ana Hotel Niigata Crowne Plaza Ana Niigata Crowne Plaza Niigata ANA Crowne Plaza Niigata Hotel ## Frequently asked questions ### Is ANA Crowne Plaza Niigata by IHG pet-friendly? ### How much does it cost to stay at ANA Crowne Plaza Niigata by IHG? ### How much is parking? ### What time is check-in at ANA Crowne Plaza Niigata by IHG? ### What time is check-out at ANA Crowne Plaza Niigata by IHG? ### Where is ANA Crowne Plaza Niigata by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## ANA Crowne Plaza Niigata by IHG Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.0 Location ### 9.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 459 8 - Good 283 6 - Okay 56 4 - Poor 22 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### Hiroyuki Dec 29, 2025 Liked: Cleanliness, property conditions & facilities Good location, good room ##### Hiroyuki Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Donald Jun 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quick walk to the shopping area… very nice breakfast in the morning…enjoyed my stay ##### Donald Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Colin Mar 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and friendly staff. ##### Colin Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Tjung-Ling Jun 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good breakfast, friendly staff, nice location. ##### Tjung-Ling Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### JIANDONG Oct 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good hotel with very good service. ##### JIANDONG Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Ruth Aug 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfast buffet was amazing and the English support from the staff was top class. ##### Ruth Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Chee Seng Mar 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Traditional style hotel with top class service. ##### Chee Seng Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Yuka Jun 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and professional! ##### Yuka Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Kubilay Sep 22, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place to stay with clean and nice rooms. Also a gym where you can work out. ##### Kubilay Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Verified traveller Apr 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spectacular hotel, excellent staff and great stay. Nice large hotel with good sound insulation inside didn’t hear any other rooms or the outside so very good for a sleep. Also the room was large compared to a lot of other hotels. Fast elevators. Everything you need within walking distance. ##### Verified traveller Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Marvin Dec 9, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very relaxing place. ##### Marvin Stayed 1 night in Dec 2023 ### 8/10 Good #### junichi Jul 28, 2024 Liked: Amenities good service, exellent staff courtesy ##### junichi Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Glen Feb 9, 2025 Hotel was about a 15 minute walk from railway station. Check in was good. We had room 815 it was facing the water. Beds firm and were able to get bigger firmer pillows. Room size was comfortable. Breakfast was wonderful lots of choices. ![View from room on a snowy day](https://a.travel-assets.com/ugc/hotel-reviews/163617C29BC647A3A5051E3009C8A5ADC93ECFB61739080049262.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Glen Stayed 2 nights in Jan 2025 ### 8/10 Good #### Cheryl Jun 15, 2025 Liked: Cleanliness, property conditions & facilities Great customer service. Lovely room but a little small. Too far to walk from station without trashing your suitcase. There are many hotels and restaurants near Niigata train station. I suggest one of them. Nothing near this property. ##### Cheryl Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Kai Chu Sep 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good hygiene and quality of the service ##### Kai Chu Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Sung Dec 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Top class hotel Comfortable and quiet hotel with super delicious breakfast. Friendly staffs are well organized always ready to serve the customers. My room was spacious with a beautiful river view. The Hotel was conveniently located with almost everything within the walking distance. I will certainly come back when I revisit Niigata. ##### Sung Stayed 4 nights in Dec 2023 ### 8/10 Good #### CHAN Mar 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities river view and near proximity to walking across the river for more dining options. parking should be made free instead of paying ##### CHAN Stayed 1 night in Mar 2024 ### 8/10 Good #### Verified traveller May 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Good lication Staffs are friendly, but we can hear next room guests talking. Dined at their Japanese restaurant at B1, excellent service and good quality of food. 10 minutes walk to Niigata station, good place to shop around it’s CoCoLo shopping center inside train station. ##### Verified traveller Stayed 2 nights in May 2024 ### 8/10 Good #### Randall May 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It has everything you need, including things you might not think you would need. Well-thought-out hotel in terms of services and amenities. Only issue i had was the hotel not receiving the deposit i paid to Expedia. Will need to check with Expedia when i get back. ##### Randall Stayed 2 nights in May 2024 ### 10/10 Excellent #### Stacey Dec 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfast spread was by far the best I’ve had, it was not only very affordable (¥2400 if you make a reservation one day prior) and the food spread was also very varied. There were 3 types of Niigata rice to choose from, and also some of the best bread I’ve ever had. The ensuite bathroom was spacious, and the showerhead had good water pressure. The room was also big enough to open 2 medium sized luggages without having to navigate too precariously around. The traditional Shoji in the room also added more character to the room. Humidifiers and even pillows of different heights were available for rent (ANA Crowne Plaza calls it their sleep advantage), which definitely improved our sleep. Location of the hotel was also very convenient; 10mins from the train station (flat ground, easy for luggage to be pull across), 5mins from LoveLa Bandai (a mall with all the shops that you need) and multiple bus stops. ##### Stacey Stayed 4 nights in Dec 2024 ### 8/10 Good #### Christopher Nov 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall not bad. Felt slightly older. Could hear some stomping from room above, but minimal. Biggest issue that I am docking a star for is ac did not seem to work. Set to 15c cool, but room stayed at a constant 24c which was too hot for me. I reported, but was only offered the suggestion to turn off the ac (this did not work). Location was fine and short cab ride to different spots if needed. Staff was overall very pleasant and friendly. ##### Christopher Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### Satoshi Jan 5, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities awesome ##### Satoshi Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Magladelia Oct 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities EXCELLENT STAFF ##### Magladelia Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Verified traveller May 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay all around Nice stay all around, with ample parking across the road. ##### Verified traveller Stayed 1 night in Apr 2025 ### 8/10 Good #### Yi-han Aug 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Reasonable price for a room with 3 beds ##### Yi-han Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Surya Yudha Purwokerto](https://www.expedia.ca/Purwokerto-Hotels-Hotel-Surya-Yudha-Purwokerto.h6481504.Hotel-Information) > > [The Music Hotel](https://www.expedia.ca/Batam-Hotels-The-Music-Hotel.h42566430.Hotel-Information) > > [Hotels with a Pool in St. Albert](https://www.expedia.ca/St-Albert-Hotels-Hotel-With-Pool.0-0-d180150-tHotelwithPool.Travel-Guide-Filter-Hotels) > > [Resort Borgos](https://www.expedia.ca/Golaghat-Hotels-Resort-Borgos.h106456647.Hotel-Information) > > [Hotels in Khonburi](https://www.expedia.ca/Khonburi-Hotels.d3000734603.Travel-Guide-Hotels) > > [Winery Hotels in Rome](https://www.expedia.ca/Rome-Hotels-Winery-Hotel.0-0-d179899-tWineryHotel.Travel-Guide-Filter-Hotels) > > [I Giardini di Elencosta](https://www.expedia.ca/Trapani-Hotels-I-Giardini-Di-Elencosta.h12520437.Hotel-Information) > > [Historic Hotels in Pickwick Dam](https://www.expedia.ca/Pickwick-Dam-Hotels-Historic-Hotel.0-0-d55901-tHistoricHotel.Travel-Guide-Filter-Hotels) > > [Motels Banff](https://www.expedia.ca/Banff-Motels.d10550-aaMotels.Travel-Guide-Accommodation) > > [Groomgo The Grand Mansion Noida](https://www.expedia.ca/Greater-Noida-Hotels-Groomgo-The-Gorand-Mansion-Noida.h108761358.Hotel-Information) > > [Hotels in Worcester](https://www.expedia.ca/Worcester-Hotels.d6023336.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Vietnam](https://www.expedia.ca/Destinations-In-Vietnam-All-Inclusive-Hotel.0-0-d194-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Nabila](https://www.expedia.ca/Nabila-Hotels.d3000002040.Travel-Guide-Hotels) > > [Pet-friendly Hotels in Waskesiu Lake](https://www.expedia.ca/Waskesiu-Lake-Hotels-Pet-Friendly-Hotel.0-0-d6123766-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Hawke's Bay](https://www.expedia.ca/Hawkes-Bay-Hotels.d181828.Travel-Guide-Hotels) ### Flights > [Flights from Cortina d'Ampezzo (CDF) to Seattle (LKE)](https://www.expedia.ca/lp/flights/cdf/lke/cortina-dampezzo-to-seattle) > > [Flights from Cancun (CUN) to Santa María Huatulco (HUX)](https://www.expedia.ca/lp/flights/cun/hux/cancun-to-huatulco) ### Cars > [Localiza Argentina Car Rentals In Caribbean Coast](https://www.expedia.ca/Localiza-Argentina-Car-Rentals-In-Caribbean-Coast.d180092-c1097.Car-Rental-Guide-Suppliers) ### Packages > [University of Mary](https://www.expedia.ca/University-Of-Mary-Bismarck.d553248622101066242.Vacation-Attraction) ### Vacation Rentals ### General > [Visit Parit Jawa](https://www.expedia.ca/Parit-Jawa.dx6352724)