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Reviews of Mercure Nice Marche aux Fleurs

4 out of 5
Mercure Nice Marche aux Fleurs
91 Quai Des Etats Unis, Nice, Alpes-Maritimes

Reviews

8.0

Very good

Rating 10 - Excellent. 248 out of 771 reviews" "
Rating 8 - Good. 326 out of 771 reviews" "
Rating 6 - Okay. 122 out of 771 reviews" "
Rating 4 - Poor. 44 out of 771 reviews" "
Rating 2 - Terrible. 31 out of 771 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, small but very comfortable and well-maintained rooms. We were pleased with everything and had a great stay.
Stayed 3 nights in Dec 2023

8/10 Good

oleksandra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Hailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Dec 2023

8/10 Good

Keegan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

2/10 Terrible

Alexandru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
By far the worst hotel experience ever!😡
Booked this apparently 4 star hotel as part of wedding anniversary trip to South France. Red flag from the moment we’ve checked in, the receptionist was extremely rude and kept on rolling eyes for every simple question asked. We are easy to please people and all we’ve asked was a nice/decent room for our anniversary. After receiving a strict negative response that our booking was via Hotels.com and aren’t entitled to a room such as sea view and no cancellation or refund possible, we decided to go to our allocate room 101. Oh my word!!! Never have I experienced anything like it. The room looks like a previously housekeeping cupboard, only able to fit a bed and a table - a rat hole in a nutshell. I wish I could describe the mould smell in this room but there isn’t such a word in dictionary. All I can say is a week later and we’re still heavily breathing after one night spent in this room. Also, to top this up the room next to it has few washing machines running constantly. Just when you think it can’t get any worse, you open the balcony curtains and see the ugliest ever backyard. Breakfast also cheap options, with pretty much everything microwaved, incl. scrambled eggs. All in all, definitely not recommending this scam hotel to anyone, as the website photos aren’t showing the reality. Or most likely they only advertise their best room as standard. Equally, I am reluctant using Hotels.com in the future based on this experience. Avoid if possible is my advice!
Balcony view
Room/cupboard
Stayed 1 night in Sep 2023

2/10 Terrible

Neil

Disliked: Property conditions & facilities, room comfort
Tiny rooms, maybe ok for a very short stay
This is clearly not a 4 star hotel, the rooms are tiny, with the bed on a mezzanine floor, albeit they are clean and well maintained The “courtyard” view was actually over an alleyway with the frog restaurant underneath which was very noisy. Photo shown are mainly if the privilege rooms - they certainly look brighter and more acceptable. We lasted 2 nights before we moved to another hotel ( we’d prepaid so could not get refund - this tells you how bad it was ).
Stayed 7 nights in Sep 2023

10/10 Excellent

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a little in the small side but adequate. Availability of Filtered water was a huge plus!
Stayed 4 nights in Sep 2023

10/10 Excellent

Carin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and property
Amazing staff and beautiful property and room. No detail was spared, this was a beautiful, relaxing room.
Stayed 1 night in Aug 2023

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very nice and accommodating. The mattresses have a protective wrapping around them, however, I think it would be better if a fitted sheet was covering the plastic as opposed to a regular sheet since the regular sheet often moved and you could feel the plastic. My room was facing an alley and it was often very noisy especially late at night due to clean up from the restaurant. However, the room was overall very clean, along with the bathroom. If I were to return to Nice, I would stay here again.
Stayed 3 nights in Jul 2023

10/10 Excellent

darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It worked
Room was small, but we were only staying one night so it was fine. The noise level as high because our room was against the alley way.
Stayed 1 night in Jun 2023

6/10 Okay

Karl

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No elevator. Very, very small rooms. We had a very small balcony that looked unsafe and had a view of an enclosed constriction site.
Stayed 2 nights in May 2023

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Marche aux Fleurs
Great location with very friendly staff. Good to see them making as many changes in terms of sustainability and eco-friendly toiletries and paper cups for water, etc. Fab breakfast options available daily. Downside was the room was quite small with very little storage space for two of us and having to wriggle past end of bed and wall-mounted TV. Having said that, we would use again but probably upgrade room.
Stayed 5 nights in Apr 2023

10/10 Excellent

Janet

Travelled with partner
Liked: Staff & service, amenities
Great hotel just wish they would turn the air con on before may 😂😂
Stayed 5 nights in Apr 2023

6/10 Okay

Virginia

Liked: Staff & service
Disliked: Cleanliness
Great potential, but overall disappointing…
We booked the hotel knowing that it was a more budget option and we’re pretty low maintenance, but was left overall disappointed by a hotel that has great potential, given the location right on the seafront. Pros: -Staff were always pleasant and helpful -Location is great, on the seafront and only a 2 minute walk from the markets -Bed and pillows were comfortable -Shower was good -Filtered water fountain Cons: -Room was very small, would’ve been a squeeze if we had larger cases, especially around the bed -The air-con only blew hot air, it wasn't boiling as we went in April, but still warm enough to be uncomfortable -We didn’t pay for enhanced room, but our view was’t very nice at all -Decor and appearance of the room and hotel was very different to the photos provided on Hotels.com -We had to ask for more milk, sugar etc as they weren’t refilled -We found many small black hairs on the bed and on the bathroom floor on arrival and after room service
View from our balcony, which we didn’t use…
Stayed 3 nights in Apr 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location right on the waterfront promenade and next to the old town and the markets. Comfortable rooms and tasty breakfast options plus helpful and friendly staff. Would recommend and will be staying there again.
Stayed 4 nights in Mar 2023
Response from Romain Huisse- General Manager on Apr 6, 2023
Dear Michael,It is with great pleasure that we have taken note of your comment and your laudatory note and thank you for it. We are happy that your stay at the Mercure flower market lived up to your expectations.We would be delighted to welcome you again.Sincerely Yours

4/10 Poor

Mahesh

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location but this is a 2 or 2.5 star property. Forget the lack of lobby, common area, etc but the room is where this property totally fails. Room had barely any room around the queen sized bed; windows were not hotel quality triple panes so heard all the drunk revelers walking by the hotel on the street below; no real shelf space in either the room or bathroom to put stuff on; AC did not cool properly; etc. The “lobby” was a 12x12 foot space; the “bar” was a laughable 12x12 space with no one ever there. If it were not for the location this would not be worth it but for the price we paid, this absolutely was not worth a 4 star.
Stayed 2 nights in Mar 2023

10/10 Excellent

Rosemary, Columbus

Stayed 3 nights in Mar 2023

10/10 Excellent

Patricia

Stayed 1 night in Feb 2023
Response from Romain Huisse- Directeur Général on Mar 26, 2023
Chère Patricia,Nous vous remercions pour cette note élogieuse.Au plaisir de vous accueillir lors d'un éventuel prochain séjour à Nice.Bien cordialement

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here to be close to “old town” and the Mediterranean. I knew I was not going to take advantage of the other amenities other than talk with the concierge about places to check out. The staff was great and the location was awesome if you want to check out the beach across the street as well as be right by the cafes and shopping. Excellent!
Stayed 2 nights in Sep 2022

6/10 Okay

Jane

Liked: Cleanliness, staff & service
Not a 4star hotel
The rooms were extremely small, felt like we were on top of one another. I would not have stayed if we had been staying longer. The staff were very good, friendly and helpful. However we were very disappointed to have to use paper cups and were only given 1 small bottle of water per day between us. Should have been one each. This was not a 4* hotel. You do not get paper cups in a 4 star hotel. Very disappointing. , more like 2 star. Definitely no where near worth over £300 per night! We have complained to Mercure as not their normal standard. (We thought we would be ok as it is a Mercure)
Stayed 5 nights in Jul 2022

10/10 Excellent

Michael

Stayed 1 night in Jul 2022

8/10 Good

Jens

Stayed 1 night in Jul 2022

8/10 Good

Aditya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Good location near Old Town Nice & on the promenade
Stayed 2 nights in Jul 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely helpful staff great location
Stayed 7 nights in Jun 2022

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Location can’t be better. Right on Quai des Etats Unis Walking distance to beach, restaurants, Castle Hill, even Chagall Museum. Rooms small, cramped, typical French hotel, but clean and updated. Friendly staff. Nice breakfast. Even though I got COVID earlier in the trip, I was able to social distance and do things comfortably. 5stars
Stayed 2 nights in Jun 2022

10/10 Excellent

BARRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except for the bins outside being emptied at 4am everyday and the metal chairs being dragged out by the bakery below at 6am.
Stayed 3 nights in Feb 2022

10/10 Excellent

theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from raf on Sep 22, 2021
Dear Madam, Dear sir We thank you so much for your comment , we hope to see sonely

2/10 Terrible

Abdelkrim

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to the restaurants and the beach. Nice friendly and helpful staff.
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Avoid this hotel. Staff is awful and engages with discriminatory/xenophobic treatment of guests. Despite the 4* rating, THIS IS NOT A 4* HOTEL. Rooms are small, bathroom is some kind of cheap open space. Hotel attempted to charge me the breakfast included on the reservation. They weren't lucky there. Breakfast is truly awful and COVID-19 cannot be an excuse for everything. Seriously, this place sucks and should be avoided.
Stayed 1 night in Dec 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shameful experience
Was supposed to get a voucher that was approved by the hotel. Never received the voucher because hotels.com said I never cancelled the reservation. I have proof no one told me to cancel the reservation. 100% worst customer service from resort and hotels.com I have ever experienced. Will never use hotels.com again, nor even remotely consider staying at this hotel.
Stayed 1 night in Jul 2020

10/10 Excellent

MJ ernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2020

8/10 Good

Jon, Nice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, room a bit small and dark but rather cheap.
Stayed 5 nights in Oct 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Terrible Stay.
There was no lift. The air conditioning did not work, hot all night. The bed was terrible! I could not sleep because of these reasons. I did not feel safe with the 2 people at the check in/check out desk. Will never go back.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Basic at best - central location.
The service was great but the room was basic at best. Room was facing the side of the hotel where refuse collections occurred in the early hours of each morning approx from 12am through to 3am onwards. There was no view per say only a small window that opened onto an alleyway where there were homeless washing themselves in the morning.
Stayed 3 nights in Jul 2020

8/10 Good

Kenneth Thomson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
Location very good, breakfast very good, staff very helpful, Room was was in good condition ( bedding, towels, decor, etc )however room and bathroom quite tight for space and needs a few more draws shelf’s etc.
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Shower had no protector so water went everywhere. No mirror above dressing table. No where to hang coats or dresses Door to bathroom blocking hallway
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Great location right across the stress from the beach, and right in the center of shopping and old town. Couldn’t have picked a better location. Service was good - friendly staff. Breakfast buffet was great. Good options of hot and cold. I received a room that was on level 2 - which you had to get to by a small spiral staircase. Very awkward with luggage. Room was very small and ceiling height very low. I am 4’11” and I could touch the ceiling. Almost too tall for the shower so anyone of normal height would not fit in this room. Was kinda funny and didn’t bother me but might have get different if I was taller.
Stayed 2 nights in Feb 2020

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2020

8/10 Good

Mimi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my seventh stay here. Love the place. Plan to go back soon. The
Stayed 5 nights in Dec 2019

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent with plenty of food and shopping in the vicinity.One thing I found annoying (and it's a pet peeve of mine) is the shower frame/door only covered half the length of the shower, meaning water would splash out of the uncovered part, leading to a pool of water after every shower.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Wish they had a dryer for our wet clothes but everything else was fantastic.
Stayed 1 night in Nov 2019

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A taste of the Riviera
This excellent hotel boasts an amazing view of the water and is conveniently located on the water near many top sights. I enjoyed the location and especially appreciated the service. The team here went above and beyond the call of duty.
Stayed 1 night in Oct 2019

10/10 Excellent

rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location, central to everything in Nice. Room was a good size and comfortable for two people
Stayed 3 nights in Oct 2019

6/10 Okay

Kellie

Liked: Cleanliness, staff & service
Good location but just ok
Staff was nice. The room we originally got the tub would not drain after a shower so they did move us into another room. The rooms here are extremely small. It’s a spiral staircase to get to the bed in a loft which would be a problem for someone tall-a very low ceiling. Bathroom is also hard to maneuver in. Good location though.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019