Deluxe Suite Hammam | Living area

Reviews of Le Dortoir Boutique Suites

Le Dortoir Boutique Suites
11, rue Paradis, Nice, Alpes-Maritimes

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 197 reviews" "
Rating 8 - Good. 48 out of 197 reviews" "
Rating 6 - Okay. 14 out of 197 reviews" "
Rating 4 - Poor. 6 out of 197 reviews" "
Rating 2 - Terrible. 8 out of 197 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Yuliya

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Maybe if the pictures weren’t as deceiving, I’d give it more stars. Location was great, staff friendly. However, do not be fooled by the pictures. At least the room we’ve stayed in, it was tiny compared to how it was pictured. The kettle had mold in it, looks like the water hasn’t been changed for weeks. The bedding was polyester and impossible to sleep on, considering how hot it gets due to the room being so tiny. Id choose a different stay if I could do it over again.
Stayed 1 night in Mar 2024
Response from Le Dortoir on Mar 26, 2024
Hello Yuliya,I am puzzled by your remark about our images being misleading. When you made your reservation on Expedia, you were able to see clearly that we offer eight categories of rooms, ranging from the double room, our most economical option, to spacious suites with a hammam and terrace. It is evident that the prices vary accordingly.Regarding the issue of the kettle, please note that it is cleaned daily during the housekeeping service.I am deeply troubled by your defamatory and shocking remarks. We cannot let such claims go unanswered.Best regards,

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the Basic Double Room- it was super cute, modern and the perfect size for one (not likely great for 2). Sound proof, next to the square, shopping and a block away from the sea wall and beaches. I will definitely return.
Stayed 2 nights in Mar 2024
Response from Le Dortoir on Mar 26, 2024
Thank You.Kind regards.

10/10 Excellent

Cici

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location to be in, especially if it's your first time in Nice. There's literally cafes and restaurants downstairs, with bakeries and the nearest supermarket just minutes away by walk - and not to mention all the shops! The hotel itself is very boutique - a very subtle entrance (we missed it when we first arrived), but I loved having a pin code to enter the building and room as opposed to carrying a hotel card. We had the Superior Suite with Balcony and it was well worth it - spacious, clean and a view to the street below. The stairs are no joke (we were on the 4th floor), but we were very fortunate that Florian helped carry one of our bags up and down on check in and check out. When we didn't have the suitcases, walking up and down the stairs was fine - helped justify eating all the local delicacies during our time there. Would definitely happily stay here again, loved it!
Stayed 3 nights in Mar 2024
Response from Le Dortoir on Mar 26, 2024
Thank You.

8/10 Good

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there were not so many stairs! They helped me when I checked in but when I left at 5am no one was around so I struggled bringing my heavy bags down 3 flights of stairs. On my third and final trip, a man had taken one of my suitcases and started up the stairs with it. When he heard me come out, he abanded it and rushed past me as i asked why he took it. Maybe he was trying to help? It was weird. Other than that and too many stairs, a cool place to stay!
Stayed 3 nights in Mar 2024
Response from Le Dortoir. on Mar 18, 2024
Thank You.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Feb 2024
Response from Le Dortoir on Feb 19, 2024
Thank You.

8/10 Good

Demet

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great hotel location, at the heart of the city however some basics are missing i.e slippers? towels was not changed though the room is cleaned.
Stayed 2 nights in Feb 2024
Response from Le Dortoir on Feb 15, 2024
Thank you for your feedback, as indicated in the room, if you wish to change the towels during daily cleaning just put them on the floor.

10/10 Excellent

Eric, Corona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best stays we have ever had. The room was fantastic and the location was great. This is an amazing value. Our room was on the second floor and so the stairs were not an issue. When love the pin code entry system so no key or card had to be carried around with us. Hope to stay here again next time we are in Nice.
Stayed 5 nights in Dec 2023
Response from Le Dortoir on Jan 11, 2024
THANK YOU

10/10 Excellent

Charming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a bit smaller then I expected but other than that I am happy with everything
Stayed 5 nights in Oct 2023
Response from Le Dortoir on Nov 20, 2023
Hello, Thank you for choosing us, we really appreciate your review. The room size is detailed in the description of each category. We would be delighted to welcome you again! Kind Regards

10/10 Excellent

Kiran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! What a stay, our suite looked exactly like the photos, beautiful, spacious and light. We were celebrating our anniversary and it really felt like a luxurious suite, the chilled champagne and glasses on arrival in the fridge made it even better. The hammam and bathtub was a nice addition aswell the Ritual toiletries. If you don't like stairs then this isn't for you - it didn't deter us and it was clearly stated when booking there is no lift. The kind gentleman who checked us in carried our suitcase upstairs for us. The area is lovely and buzzing, but the street is nice and quiet. Plenty of eating options closeby and really easy to get to from Nice airport (we took a bus). Would recommend and we are also looking to come back and stay here next year!
Stayed 3 nights in Oct 2023
Response from LE DORTOIR on Oct 17, 2023
Hello Kiran, thank you very much for your review. We are thrilled to read that you enjoyed your stay with us and you loved the modern style and the beautiful city. We would be glad to welcome you again in the future! Kind regards, Le Dortoir

2/10 Terrible

Anahita

Disliked: Cleanliness, property conditions & facilities
The property was old and no elevator . Room was too tight and no primary facilities such as toilet paper handle or towel handle . Doesn’t have closet. Doesn’t have space to open luggages. Doesn’t hVe even creamer for coffee
Stayed 2 nights in Oct 2023
Response from Le Dortoir. on Oct 13, 2023
Hello Anahita Minaei,It is impressive to read this review that you leave during your stay with us, a minimum on your part would be to find out what you are booking, all your complaints are indicated in the description of the establishment as well as the room which is indicated at 12m2 with photos available before booking, we have even sent you a message with this information without any return from you.If you had read better we have larger and more spacious rooms and suites but obviously at a more expensive price, you have to choose between the lowest price and comfort. Once again it is indicated that we put milk or cream for the coffee.I hope that one day we too will have the possibility of noting your stays; the situation will be very different.

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location although a room up on the top (5th) floor with no lift, is a nuisance but manageable. Clean and tidy room with good amenities although no water replaced any day we were there. Good middle-ground location for station, restaurants, sights and promenade.
Stayed 3 nights in Sep 2023
Response from Le Dortoir. on Sep 28, 2023
Hello,Thank you for sharing your experience with us, indeed our establishment does not have an elevator, each of the categories indicates the floors where the suites or rooms are located, the bottles of water that you have on your arrival during the summer you are free and are not recharged afterwards.Kind regards.

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was unreal!!!!! Multiple different light colours in the shower, and it turned into a steam room as well!!!!! In a quiet street but so close to restaurants, shopping, hikes and the beach. Ask for a lower floor if you don't like stairs!
Stayed 3 nights in Sep 2023
Response from LE DORTOIR on Sep 13, 2023
Hi Lauren, we are thrilled that you enjoyed your stay at Le Dortoir. Thank you for sharing your experience!

10/10 Excellent

Vanessa

Travelled with group
Liked: Amenities
Excellent stay! It was my second time and would highly recommend, area is central to all my attractions. Hope to come back soon again
Stayed 4 nights in Aug 2023
Response from Le Dortoir. on Sep 6, 2023
Thank You.

10/10 Excellent

Jade

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t have asked for better accommodation whilst in Nice!
Response from Le Dortoir. on Jun 13, 2023
Thank you for staying with us.

4/10 Poor

Professor John

Stayed 3 nights in May 2023
Response from Le Dortoir. on May 28, 2023
Thank you for staying with us.

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great apartment, perfect location to explore the city. So clean and modern. Lovely size for 2 adults. Staff were very helpful on check out. Only thing I would note is it would be good to have known in advance about the 5 flights of stairs! Had to carry a very heavy case all the way up. Would have packed lighter!
Stayed 2 nights in May 2023
Response from Le Dortoir. on May 16, 2023
Nous vous remercions d'avoir séjourné parmi nous.

10/10 Excellent

Dayanara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms with excellent location. The staff was friendly and helpful
Stayed 2 nights in Apr 2023
Response from Le Dortoir. on Apr 21, 2023
Thank you for staying with us, it was a pleasure.

8/10 Good

Olivia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely one of the nicer hotels I’ve stayed at in Europe. Check in was a little complicated but we ended up figuring everything out. The staff was accommodating- helped us with our luggage, provided umbrellas, only thing I didn’t like was being woken up every morning by someone knocking on the door to clean my room. Very nice to offer the room clean but maybe they should try those door handles saying do not disturb or come on in! Otherwise everything was great. I Guess you can’t be too mad about woken up when they are just trying to clean as much as they can! Location was perfect. We felt extremely safe. I would definitely stay here again!
Response from Le Dortoir. on Mar 3, 2023
We thank you for having stayed with us.Kind regards.

8/10 Good

Jamie, Stow

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was great, as was the location. Only issue was getting in touch with someone at the office. They aren’t regularly there.
Stayed 2 nights in Oct 2022
Response from Le Dortoir on Oct 14, 2022
Thank you for staying with us

10/10 Excellent

King To

Stayed 2 nights in Sep 2022

10/10 Excellent

Dawana

Good
Stayed 3 nights in Jan 2022
Response from Le Dortoir on Sep 17, 2022
We thank you for staying with us, it was a pleasure.Kind regards.

10/10 Excellent

Ivan, Caguas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and attentions. Great place to stay!!
Stayed 3 nights in Sep 2022
Response from Le Dortoir on Sep 17, 2022
We thank you for staying with us, it was a pleasure.Kind regards.

8/10 Good

Amelie

Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, clean room, pleasant staff.
Stayed 4 nights in Aug 2022
Response from Le Dortoir on Aug 23, 2022
Thank you for staying with us

6/10 Okay

Samuel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Conveniently located in Nice, my wife and I stayed in a unit on the 5th floor. As others have pointed out, the stairs are no joke… the room itself is nicely decorated. The shower and tub was romantic. And the view of the square was quite nice. Some of the things we didn’t like (other than the stairs): mediocre bed, must vacate room by 10:30, Wi-Fi was very spotty. Overall, I think we would have preferred an actual hotel. I could see how some people may really enjoy this place, especially if you’re vacationing in Nice. For us, it was okay.
Stayed 4 nights in Jul 2022
Response from Le Dortoir on Aug 2, 2022
Thank you for staying with us.

4/10 Poor

Darci

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The decor and location of this property are great. Unfortunately our room had a fatal flaw…the shower repeatedly flooded our entire room so we had to take very brief and limited showers. We reported this issue to the staff each day. They insisted it was fixed but it clearly was not when after 30 seconds of showering the flood began. Even more disappointing was that they did not reimburse any of our price paid for this extreme problem that compromised our comfort and safety. We were offered a free bottle of wine (valued at 12 euro) and a travel set of shower/bath items. Avoid booking.
Stayed 3 nights in Jun 2022
Response from Le Dortoir on Jul 15, 2022
Hello, we are sorry for the inconvenience you suffered during your stay in our establishment, we have done what is necessary for each of your requests. Kind regards.

2/10 Terrible

Hunter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

2/10 Terrible

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There is no elevator and the main manager a French lady called Monique was trying to kick us out from the first minute we walked in. She had a another booking after mine and she was pursuing me and bothering the whole time to leave she was not helpful. The only member of the staff that was helpful in this whole ordeal was an Italian lady that was actually helpful and respectful. To conclude if you are a backpacker that moves around has no luggage and don t care that the manager pushes you around this is the place to be.
Stayed 1 night in Jun 2022
Response from Le Dortoir on Jun 14, 2022
Hello Pedro DE MATHEU, Thank you for taking the time to share your experience with us and for this wonderful note, unfortunately we do not have the possibility to rate you in return, in the description of the establishment available before booking you will find the information that our establishment does not have an elevator which could have been useful before booking with us. Kind regards.

6/10 Okay

Iuliia, Brooklyn

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
it's not a hotel, it's a building with some apartments in it that belong to this company. There is no elevator and some apartments are on the 5th floor (read 6th as the floors are French). So if you have heavy luggage or a baby - good luck. The check-out is from 10.30 am to 11.00 am. When we returned from the breakfast at the nearby restaurant at 10.20 am. a lady at the reception yelled at us and asked why we were still there and didn't check out yet. Public parking is quite far and there is construction in the neighborhood.
Stayed 1 night in Jun 2022
Response from Le Dortoir on Jun 14, 2022
Hello Luliia, Thank you for taking the time to share your experience with us, precisely our establishment is not a hotel but a boutique hotel as our name suggests with different changes from a hotel. Our establishment does not have a lift and we do not accept babies as indicated in the description of the establishment visible before booking, namely that we systematically help you to bring up the luggage during opening hours, i.e. from 8 a.m. at 12. - 2 p.m. to 7 p.m. Being located in a pedestrian zone, you have various car parks near our establishment with many areas under construction in the city of Nice. Regarding your check-out, I am sorry to learn of this clumsiness and you send me sorry, that said we did not see you for the check-out when you left. Kind regards.

8/10 Good

maya

Stayed 2 nights in May 2022

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good- Location is perfect. Hamam room is real luxury. Less good- Service staff like access a bit early for me. Be aware No lifts so consider your fitness.
Stayed 5 nights in May 2022
Response from Le Dortoir on Jun 12, 2022
Thank you for staying with us. Kind regards.

10/10 Excellent

Jonathan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022
Response from Le Dortoir on May 24, 2022
Merci

8/10 Good

Nehir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant rooms just the downside bad tv connection and water should be available in the room.
Stayed 4 nights in May 2022
Response from Le Dortoir on May 17, 2022
Hello, Thank's for your feedback. Kind regards.

10/10 Excellent

Richard

Stayed 2 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great it was our honeymoon and our last stay and the best suit of the entire trip and will use them and recommend them to others.
Stayed 3 nights in Oct 2021
Response from Le Dortoir on Oct 20, 2021
Thank you for staying with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, helpful.
Stayed 2 nights in Jun 2021
Response from Le Dortoir on Jun 18, 2021
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 Excellent

Amy, Uk

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing rooms - clean & staff are friendly. Best location for beach and shops and also tram. Definitely staying again! ❤️
Stayed 4 nights in Aug 2020
Response from Le Dortoir on Sep 5, 2020
thank you for staying in Le Dortoir, see you soon. Kind regrads.

10/10 Excellent

Kaveh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
Response from Le Dortoir on Aug 15, 2020
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 Excellent

Chelsea, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a grate location. There were a few stairs to carry your bag up but totally worth the view and lovely room!
Stayed 2 nights in Feb 2020
Response from Le Dortoir on Feb 14, 2020
Thank you for staying in our establishment. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found the room to be comfy, enjoyed the room. Only thing to point out is that there isn't an elevator.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't have the room that was showing on the site. I was disappointed on that aspect. The main reason that I reserved this place was that I wanted to stay for one night there with their design and feedback from other. The manager told us that the other rooms were already booked and they gave us this room. Our room was clean and nice as well with small balcony.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Isobel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such good value for money. Amazing location right in the center and 5 mins from the beach. Lovely decor and warm welcome
Stayed 2 nights in Aug 2019

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Such a lovely apt - everything we needed was catered for. Yes, it is a hike to the top floors but if you can cope well worth it! Perfect location, lovely host.
Stayed 2 nights in Aug 2019

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Beautiful apartment and terrace, 6 flight walk up
Beautiful apartment with an awesome terrace that gives you views of the mountains one way and the Mediterranean the other. Moreover, you get sunrise and sunset directly into the apartment which makes it glow and really highlight the unit as well as Nice. ..... but it’s six flights up without an elevator. Highly recommend thinking it through before booking, especially if you have heavy/a lot of luggage. Also, don't count on any information or service. This is more like an AirBnb than a hotel. Very misleading advertising. The woman who greeted us and checked us in was very sweet but knew ZERO about dining recommendations or even how to get to and from the airport other than “uhh there’s a train shuttle nearby or you take a taxi” ...but when asked for more help like the actual shuttle station or cost or timing, she could not provide any. This created a lot of unnecessary and added stress for us. Why advertise this property as able to arrange an airport shuttle if it cannot fully provide the service? It’d be wiser to just remove that statement.
Stayed 1 night in Jul 2019
Response from Monique on Jul 15, 2019
Thank you for your review. Sorry if I don't speak so good english than you. I gave you addresses for lunch or dinner, in the pedestrian street and in old town and for dinner "Le Séjour Café". To go to Airport, I recommended you to take the tram and also explained where to find a taxi very early in the morning. What I did not tell you is that you could have all the information at the Tourist Office which is only a few minutes walk away.

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware that information presented here or on the property website is inaccurate or missing. The place is called bed&breakfast and on the website they list continental breakfast as first line. However the reality is that you have to pay extra for a cup of coffee, a spoon of jelly and a slice of bread. The property has no elevator and you have to go up 6 to 8 flights of stairs polluted with cigarette smoke and dumpster smell. That’s it
Stayed 1 night in Jul 2019
Response from Monique. on Jul 15, 2019
Breakfast is no more included, 7.50€ /Person, continental breakfast : coffee or tea, milk, orange juice at will, baguette, croissants, butter, and jam. Nespresso capsules are charged in addition if you request more than what is already provided. We do not know where you took the information that you have to pay extra for a cup cup of coffe, a spoon of jelly and a slice of bread?

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location !!
Initially booked a room with air conditioning but when we arrived the initial apartment only had fans. We were then relocated free of charge to a superior room/ suite which was spacious, new and modern with a fantastic view.
Stayed 1 night in Jun 2019
Response from Monique on Jul 24, 2019
Thank you for your great review, it was our pleasure to welcome you in our establishment.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, good location.
We stayed for one night and had a really nice time. The location is great. There’s a lot to see in the area. The room was nice and clean. The one annoying part was that the hotel is on the fourth floor and there is no elevator. But overall it was a great experience.
Stayed 1 night in Apr 2019
Response from Monique on Apr 11, 2019
Thank you for your kind review.