Ratings based on 1,022 Verified Reviews

4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Gorgeous art filled hotel

Posted 16-Jul-2017
A lovely spot next to the beach, galleries of modern art on every floor
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jul-2017
Location, staff and the building itself.... all amazing!
5 out of 5
Recommended
for Everyone
by A verified traveller from London & Yorkshire

Fabulously quirky hotel with such character!

Posted 5-Jul-2017
Pros: Uniqueness, quirkiness, architecture, antiques and art everywhere, great staff, and the best cosmopolitan in their bar I have ever had!
Cons: Arguably perhaps some might say a swimming pool would be a fabulous addition, albeit it didnt trouble us that there wasn't one.
Location: Fabulous location across the road from a pebble beach and bars and restaurants all along the front, and in the nearby squares of Nice
The photographs of this hotel don't do it justice to be fair. It is a wonderfully characterful hotel with a buzzing personality indicative of old school Nice. It is a testament to the lady who owns and runs it, with a series of beautiful art works and pieces from a variance of eras. The hotel is a museum in itself filled with treasures and wonders from artists and designers that make it a real unique gem. Architecturally unusual this is a stand out property and whilst it does miss a swimming pool (I think this is less important though where it is not the type of hotel that sells itself on this type of facility) it is directly opposite the beach where a great Plage open 8 months of the year, awaits visitors who want to swim. We had a fabulous room with double juliet windows opening out to a side view of the sea, and again such wonderful antique furniture that adds to the quintessential ambience of Nice. Of course, a blue sky and fabulous sunshine all helps to make it a great time and we got that in bucket loads. Nice isn't cheap. However that does serve to protect it perhaps from a certain brand of visitor that might seek to ruin it with bad behaviour. We will definitely be going again!
4 out of 5
Recommended
for Everyone
by A verified traveller from Washington, D.C.

Gorgeous, but beware the extra charges...

Posted 30-Jun-2017
Beautiful and unique hotel, truly a landmark on the promenade. Spacious rooms with vibrant design. Great bathrooms. Just beware that food and drink prices are 3x what they are outside, room service menu states they will charge an additional Euro for extra cutlery, no iron in the room and their pressing fees are about 10 Euro per item. Staff wonderful.
3 out of 5
Recommended
for Everyone
by A verified traveller from Washington DC

A striking hotel in perfect location

Posted 4-Jun-2017
Pros: beautiful outside and eclectic interior with lots of art. Location.
Cons: Service. Also, they decided to save on toiletries in the bathroom and just hang big containers with liquid soap, etc.,had to call for solid soap!
Location: In the middle of a beautiful Promenade, across the beach
The service is nowhere near the category and price level. The check in and check out takes forever. There are one, or two at best, desk clerks at the reception who are capable of checking you in (there are always a few people hanging behind them, but they are not authorized to do anything because they are trainees or "sorry, it is my first day"). Being so understaffed, they have a weird custom of a desk clerk accompanying you to the room (while the porter brings your bag separately). So for check in I waited for at least 20 minutes, and there were more frustrated guests waiting behind me. When the desk clerk checked me in, he left the desk to accompany me to my room. I did ask him to stay and serve the crowd behind me, arguing that I will easily find my room, but no, he just went with me. At the room I tipped him, when the porter showed up with my bag and an inquiring expression, so I had to tip him too. Check out was even worse. I asked earlier the desk clerk if I could check out 30 minutes later. No, Madame, we are sold out. Fine, I understand. Then I come down at noon, and... wait to check out for exactly 30 minutes! So, staying in the room for 30 extra minutes was not OK, but holding the room while waiting in line to check out for the same 30 minutes worked better for them.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 4-Jun-2017
Upgraded at no charge which was great. You have to ask the front desk to turn AC on. First two days were warm but it was adjusted and made for a nicer feel.
4 out of 5
Recommended
for Everyone
by A verified traveller from H

Lovely hotel location superb

Posted 13-May-2017
Hotel fab, expected bar to be expensive as have been before for drinks but not 75€ for cheapest bottle of wine, we don't mind paying higher prices for the type of hotel but that was a bit too much, overall hotel amazing and couldn't get better location. Room good, bed v comfy!
5 out of 5
Recommended
for Everyone
by A verified traveller

Old world class in the heart of town.

Posted 11-May-2017
Very different 5 star hotel. If you enjoy a wide rang of artwork as well as the feel for French style and elegance.
5 out of 5
Recommended
for Everyone
by A verified traveller from new york

Staff are very helpful.

Posted 29-Apr-2017
Pros: The staff and decoration
Cons: Very short stay, hard to say
Location: Beach, environment is safe and enjoyable
very nice, location is perfect, staff are very friendly, helpful and made us very comfortable and enjoyable.
5 out of 5
Recommended
for Everyone
by A verified traveller from chicago

Museum turned into hotel

Posted 27-Apr-2017
In every corner there's artwork. Even in my room there were two original 150+ years old paintings. I loved the vintage glamour style of my suite. The blue colors with the gold were fantastic. The staff was helpful, the reception, concierge and restaurant staff were going out of their way to help out. Great hotel, I would definitely stay again. The bathroom and shower in my suite was emmitting some really bad smelling I told them about it, they said they will do something but they didn't. I think the plumbing can use some TLC but overall I would stay again, will make sure I get a remodeled suite.