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Reviews of Hôtel Hermitage Monte-Carlo

5 out of 5
Hôtel Hermitage Monte-Carlo
Square Beaumarchais, Monaco

Reviews

9.4

Exceptional

Rating 10 - Excellent. 382 out of 496 reviews" "
Rating 8 - Good. 67 out of 496 reviews" "
Rating 6 - Okay. 31 out of 496 reviews" "
Rating 4 - Poor. 7 out of 496 reviews" "
Rating 2 - Terrible. 9 out of 496 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Serma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and beautiful place
Stayed 1 night in Mar 2024
Response from Comment on Mar 28, 2024
Dear Guest, First of all, we would like to thank you for choosing to stay at Hotel Hermitage Monte-Carlo and for taking the time to complete our guest satisfaction survey. We greatly appreciate your comments regarding your stay at Hotel Hermitage. It is always a pleasure to receive positive feedback, as it helps us achieve our goal of continuous improvement of guest services. We will share your comments with our team, whom we are certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, our hotel continuously strives to meet guest needs and expectations.Thank you again for sharing your experience with us. We look forward to welcoming you very soon again.Kindest regards,Julien richardDuty Manager

10/10 Excellent

Mahra, LAGUNA NIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Comment on Mar 28, 2024
Dear Guest, We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time in the Principality of Monaco.We hope to have the pleasure of welcoming you back in our establishment very soon.Best Regards,Julien RichardDuty Manager

10/10 Excellent

Linda, Bettendorf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent staff and amenities
Stayed 2 nights in Mar 2024
Response from Merci on Mar 3, 2024
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Julien RichardDuty Manager

10/10 Excellent

Leigh, Corte Madera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant hotel with wonderful service. We went off season so many of the restaurants weren't open, but we liked to have a bite on the sundeck near the pool area. It is in a central location and overall was a very memorable weekend for my daughter and I.
Stayed 2 nights in Feb 2024
Response from Duty Manager on Feb 29, 2024
Dear Guest,We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Your feedback is very important to us and guest satisfaction is our priority ; we are glad that everything went well for you during your time in Monte-Carlo, also that you were pleased with the service received from our staff and enjoyed our hotel.Once again, thank you very much for sharing your experience with us. We do hope to have the pleasure of welcoming you back in the near furture.Best regardsDima Hobeika

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Duty Manager on Mar 15, 2024
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Dima Hobeika

10/10 Excellent

Thania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Merci on Feb 20, 2024
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Julien RichardDuty Manager

10/10 Excellent

Sargun

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Property and Hospitality
Stayed 2 nights in Feb 2024
Response from Duty Manager on Feb 18, 2024
Chers Clients,Nous vous remercions de nous avoir fait part de votre appréciation concernant l'Hôtel Hermitage Monte-Carlo. Nous espérons avoir le plaisir de vous accueillir une nouvelle fois très prochainement.Sincèrement,Dima Hobeika

10/10 Excellent

Santos

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great
Stayed 3 nights in Jan 2024
Response from Comment on Jan 31, 2024
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Julien RichardDuty Manager

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect, faultless.
Stayed 1 night in Oct 2023
Response from Duty Manager on Nov 5, 2023
Dear Guest,We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time in the Principality of Monaco.We hope to have the pleasure of welcoming you back in our establishment very soon.Best Regards,Dima Hobeika

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property deserves a 5 . Exceptional property, service and staff. Will definitely return and recommend to everyone!
Stayed 5 nights in Oct 2023
Response from Duty Manager on Oct 29, 2023
Dear Guest,We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.We are thrilled to read that all of the services provided during your stay exceeded your expectations.Such positive guest experience is the best reward our passionate and motivated teams could get ! We hope to have the pleasure of welcoming you back in a near future remain. Kindest regardsDima Hobeika

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
World class property in the heart of Monaco!! Top ten experience on 40 years of travel.
Stayed 1 night in Oct 2023
Response from Duty Manager on Oct 27, 2023
Dear Guest,We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Your feedback is very important to us and guest satisfaction is our priority ; we are glad that everything went well for you during your time in Monte-Carlo, also that you were pleased with the service received from our staff and enjoyed our hotel.Once again, thank you very much for sharing your experience with us. We do hope to have the pleasure of welcoming you back in the near furture.Best regardsDima Hobeika

10/10 Excellent

Paramvir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location
Stayed 2 nights in Oct 2023
Response from Duty Manager on Oct 27, 2023
Deaar Guest,We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time in the Principality of Monaco.We hope to have the pleasure of welcoming you back in our establishment very soon.Best Regards,Dima Hobeika

10/10 Excellent

debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel with views
I enjoyed my stay. The hotel was beautiful. My room had a view of the harbor from both balconies. I want to thank Marcel at the front desk for giving me a tour of the property when I checked in. The restaurant Pavyllion was amazing. The only improvement that can be made is the bathrooms need a little renovation/upgrade. Housekeeping was the best, discreet and quiet. No commotion in the hallway, which is excellent.
Stayed 2 nights in Oct 2023
Response from Duty Manager on Oct 27, 2023
Dear Guest, we would like to thank you very much for choosing to stay at Hotel Hermitage Monte-Carlo and taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.We are thrilled to read that the services our teams provided exceeded your expectations and that you had such a positive guest experience. We are very proud to have a passionate and motivated teams ; all engaged and dedicated for the full satisfaction of our guests.We of course noted the remark on the renovation, and we are happy to share that these projects are well in the pipeline.Thank you again for sharing your experience with us. We look forward to welcoming you very soon again.Kindest regards,Dima Hobeika

10/10 Excellent

Antonios

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 4 nights in Oct 2023
Response from Duty Manager on Oct 28, 2023
Dear Guest,We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time in the Principality of Monaco.We hope to have the pleasure of welcoming you back in our establishment very soon.Best Regards,Dima Hobeika

10/10 Excellent

shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Oct 2023
Response from Merci on Oct 26, 2023
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Julien RichardDuty Manager

10/10 Excellent

Syed, Highland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location
Stayed 2 nights in Oct 2023
Response from Merci on Oct 26, 2023
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Julien RichardDuty Manager

10/10 Excellent

Salima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Boujemaa
Stayed 4 nights in Oct 2023
Response from Merci on Oct 16, 2023
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Julien RichardDuty Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opulence and Comfort in Monte Carlo
We weren't sure where to stay in Monaco as we had never been to the area, but after looking into options and reading the great reviews we opted for Hotel Hermitage. We could not have been more pleased. The hotel is absolutely stunning - with its breathtaking architecture and opulent decor. Our room was spacious, comfortable, elegant, and remarkably quiet. The bathroom was beautiful, clean, and well-appointed. The lovely patio was a wonderful place to relax on chaise lounges. The location is perfect as we were steps away from the famous Monte Carlo casino, tons of shopping and eating options, and the beautiful marina with all of the yachts. I used the spa, which was quite busy but beautiful and modern. We also ate at the Michelin-starred restaurant Pavyllon and had one of the best meals we have had in recent years with perhaps the best views we have ever had at a restaurant. I highly recommend the hotel!
Stayed 3 nights in Sep 2023
Response from Merci on Sep 20, 2023
Dear Guest, First of all, we would like to thank you for choosing to stay at Hotel Hermitage Monte-Carlo and for taking the time to complete our guest satisfaction survey. We greatly appreciate your comments regarding your stay at Hotel Hermitage. It is always a pleasure to receive positive feedback, as it helps us achieve our goal of continuous improvement of guest services. We will share your comments with our team, whom we are certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, our hotel continuously strives to meet guest needs and expectations.Thank you again for sharing your experience with us. We look forward to welcoming you very soon again.Kindest regards,Julien RichardDuty Manager

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay
Stayed 1 night in Sep 2023
Response from Merci on Sep 15, 2023
Dear Guest, We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time in the Principality of Monaco.We hope to have the pleasure of welcoming you back in our establishment very soon.Best Regards,Julien RichardDuty Manager

10/10 Excellent

Kieran

Stayed 2 nights in Sep 2023
Response from Duty Manager on Oct 5, 2023
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Dima Hobeika

8/10 Good

MEHMET

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like due to a meeting Sunday morning Breakfast was not available after 09.30 in the Breakfast Room.
Stayed 4 nights in Sep 2023
Response from Duty Manager on Sep 12, 2023
Dear Guest,We would like to thank you for taking the time to leave a comment about your stay in Hôtel Hermitage Monte-Carlo.We feel really sorry to read your disappointement regarding the breakfast timing change, due to the special events of RVS conferences taking place in all the Principality. Rest assured that guest satisfaction is our priority and your feedback is very important for us.Remaining at your disposal and looking forward to welcoming you soon again.Best Regards,Dima Hobeika

6/10 Okay

may

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff like Alicia at the front desk and a person with eyeglasses at the bell captain desk across from the registration desk (did not get the name). Both went above and beyond and all were polite. The front doormen were not always helpful when we asked for a cab or missed the shuttle- it wasn’t their problem. The room was nicely adorned and updated and was very clean. Cleaning staff were pleasant and meticulous. Breakfast in the room was not what was expected eg fruit platter consisted of a unripe big nectarine and a ripe kiwi, both whole on a bread plate! Overall a nice hotel, nice staff for the most part. A little conveyer belt feeling.
Stayed 1 night in Aug 2023
Response from Duty Manager on Sep 1, 2023
Dear Guest,We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Guest satisfaction is our priority and we are really sorry to read that some elements affected your experience during your stay at the hotel. Please allow us to bring some additional information, concerning the taxi and shuttle services. Since they are not managed by our hotel, it is very difficult to control their schedule and services. We are of course as concerned as you may be about that point.In regards to the breakfast in-room, please rest assured that we will raised the same with the concerned department in order to prevent furture occurence.Again, thank you for sharing your experience with us. We value our guest comments as they help us improve and always deliver a service of excellence.Despite your disappointment, we do hope to have the pleasure to welcome you again to the Hotel Hermitage Monte-Carlo and offer a service that will exceed your expectations !Best regardsDima Hobeika

10/10 Excellent

GEORGIOS

Stayed 2 nights in Aug 2023
Response from Duty Manager on Aug 31, 2023
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Dima Hobeika

10/10 Excellent

Peter

Stayed 3 nights in Jul 2023
Response from Duty Manager on Aug 11, 2023
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Dima Hobeika

10/10 Excellent

Kevin

Stayed 2 nights in Jul 2023
Response from Merci on Aug 7, 2023
Cher Client,Nous vous remercions de nous avoir fait part de votre appréciation concernant l'Hotel Hermitage Monte-Carlo. Nous espérons avoir le plaisir de vous accueillir une nouvelle fois très prochainement.Sincèrement, Julien RichardAttaché de Direction

10/10 Excellent

ATHANASIOS, austin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great luxury Hotel in the middle of Monte Carlo. Beautiful inside and outside. Fantastic spa, pool and cafe with views over Monaco
Stayed 2 nights in Jul 2023
Response from Merci on Jul 17, 2023
Dear Guest, We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time in the Principality of Monaco.We hope to have the pleasure of welcoming you back in our establishment very soon.Best Regards,Julien RichardDuty Manager

10/10 Excellent

Chayapon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in all aspects.
Stayed 2 nights in Jun 2023
Response from Merci on Jun 15, 2023
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Julien RichardDuty Manager

10/10 Excellent

Alex

Stayed 2 nights in Jun 2023
Response from Merci on Jun 23, 2023
Cher Client,Nous vous remercions de nous avoir fait part de votre appréciation concernant l'Hotel Hermitage Monte-Carlo. Nous espérons avoir le plaisir de vous accueillir une nouvelle fois très prochainement.Sincèrement, Julien RichardAttaché de Direction

10/10 Excellent

Andrey, Szentendre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Merci on May 24, 2023
Dear Guest, We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time in the Principality of Monaco.We hope to have the pleasure of welcoming you back in our establishment very soon.Best Regards,Julien RichardDuty Manager

8/10 Good

Farahnaz

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay at hermitage when we are in Monaco. Loved it as always.
Stayed 2 nights in May 2023
Response from Merci on May 20, 2023
Dear Guest, We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time in the Principality of Monaco.We hope to have the pleasure of welcoming you back in our establishment very soon.Best Regards,Julien RichardDuty Manager

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with 5 star service and great location.
Stayed 4 nights in Apr 2023
Response from Duty Manager on Apr 20, 2023
Dear Guest,We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time in the Principality of Monaco.We hope to have the pleasure of welcoming you back in our establishment very soon.Best Regards,Dima Hobeika

10/10 Excellent

Hyoin

Travelled with family
Liked: Staff & service, amenities
Only concern was cigarette smoking smell in the rest room. It might be build up from past. Although it is non smoking room, I could smell built up odour.
Stayed 1 night in Mar 2023
Response from Duty Manager on Mar 30, 2023
Dear Guest,We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time in the Principality of Monaco.We well noted your remark on the cigarette smell and apologize for the inconvenience caused. We have of course smoking and non smoking wings, however, it happened that we have situation where we need to call for an external cleaning company in case of non respect of these rules.We hope to have the pleasure of welcoming you back in our establishment very soon.Best Regards,Dima Hobeika

10/10 Excellent

Bahman

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 3 nights in Mar 2023
Response from Merci on Mar 17, 2023
Cher client,Nous vous remercions de nous avoir fait part de votre appréciation concernant l'Hotel Hermitage Monte-Carlo. Nous espérons avoir le plaisir de vous accueillir une nouvelle fois très prochainement.Sincèrement, Julien RichardAttaché de Direction

2/10 Terrible

Shikhar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The worst service ever received at a five star hotel. Terrible check in experience, took room service we explicitly told them not to take. Rudest and most appalling behavior by any hotel staff I’ve ever encountered. This hotel is an absolute embarrassment. DO NOT STAY HERE. Monaco is an amazing place, but this hotel ruined the experience.
Stayed 3 nights in Feb 2023
Response from julien on Feb 28, 2023
Dear M. Das,We are sincerely sorry to learn that during your stay at the Hôtel Hermitage Monte Carlo, you were disappointed with our service in general. We apologize for any inconvenience that caused you to make a negative judgment about our establishment. Please know that we have taken note of your comments. It is indeed thanks to the observations made by our customers that we can improve our services. We were able to discuss it in person during your breakfast with Mr., providing you with solutions at the time. Despite your disappointment, we sincerely hope to welcome you back to the Hôtel Hermitage. While reiterating our apologies, please accept, Dear Mr. Das, the expression of our devoted feelings.Julien Richard Duty Manager

10/10 Excellent

Laura

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fabulous!!!!
Stayed 3 nights in Feb 2023
Response from julien on Feb 28, 2023
Chère Cliente,Nous vous remercions d'avoir pris le temps d'écrire un avis sur l'Hôtel Hermitage Monte-Carlo ainsi que pour la confiance que vous nous avez accordée. En espérant avoir l’honneur de vous accueillir une prochaine fois dans notre établissement. Très cordialement,Julien RichardAttaché de Direction Hébergement

8/10 Good

Richard

Stayed 3 nights in Feb 2023
Response from julien on Feb 28, 2023
Cher Monsieur Richard,Nous vous remercions de nous avoir fait part de votre appréciation concernant l'Hotel Hermitage Monte-Carlo. Nous espérons avoir le plaisir de vous accueillir une nouvelle fois très prochainement.Sincèrement, Julien RichardAttaché de Direction

10/10 Excellent

Catherine, Monte Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the staff at the front desk to everything else about The Hermitage including its beautiful architecture and position in Monaco in Casino Square at this hotel is perfection
Response from Julia Cotty, Duty Manager on Dec 13, 2022
Dear Guest,We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo..Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time in the Principality of Monaco.We hope to have the pleasure of welcoming you back in our establishment very soon.Best Regards

10/10 Excellent

XIAOJING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2022
Response from Julia Cotty, Duty Manager on Dec 13, 2022
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards

10/10 Excellent

Ovidiu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Duty Manager on Nov 18, 2022
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Dima Hobeika

10/10 Excellent

Dr. Lianette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2022

2/10 Terrible

pia, Portland

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Monserrat your is fine but the wine tour is not. The tour guide works for the wine company and literally trapped you for a 6 hour wine tour so you can buy more wine. Also tej lunch is not good. The chicken was too dry.
Stayed 2 nights in Oct 2022
Response from Duty Manager on Oct 29, 2022
Dear Guest,I am afraid this is not related to the Hotel Hermitage Monte-Carlo.Best regards

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Duty Manager on Oct 28, 2022
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Dima Hobeika

10/10 Excellent

Wilfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best area in Monaco, good shopping stores, excellent restaurants, good transportation, what a glamour. The staff at the restaurant are very nice. One of the best vacations so far,
Stayed 3 nights in Oct 2022
Response from Duty Manager on Oct 26, 2022
Dear Guest,We would like to thank you for your comment regarding your last stay in Hotel Hermitage Monte-Carlo. It was a great pleasure to have you with us and to make your stay so memorable !We are thrilled to read that the services our teams provided exceeded your expectations and that you had such a positive guest experience. We are very proud to have a passionate and motivated teams ; all engaged and dedicated for the full satisfaction of our guests.We hope to have the pleasure of welcoming you back in a near future remain, Best regardsDima Hobeika

10/10 Excellent

Karen, Glnview

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an incredible property
Stayed 1 night in Oct 2022
Response from Duty Manager on Oct 26, 2022
Dear Guest,We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time in the Principality of Monaco.We hope to have the pleasure of welcoming you back in our establishment very soon.Best Regards,Dima Hobeika

10/10 Excellent

william

Stayed 7 nights in Sep 2022

10/10 Excellent

Henno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022
Response from Duty Manager on Oct 11, 2022
Dear Guest,Thank you for sharing your appreciation on your recent stay within The Hôtel Hermitage Monte-Carlo.We look forward to welcoming you back in a the near future.Best Regards,Dima Hobeika

10/10 Excellent

Catherine, Monte Carlo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful elegant refined Hotel.
Stayed 1 night in Oct 2022
Response from Duty Manager on Oct 10, 2022
Dear Guest,We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Guest satisfaction is our priority and we are glad to read that all services were up to your expectations during your time in the Principality of Monaco.We hope to have the pleasure of welcoming you back in our establishment very soon.Best Regards,Dima Hobeika

10/10 Excellent

Gray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attentive staff. Beautiful hotel in a fantastic location. This place truly is a 5 star hotel. I will be back to stay again.
Stayed 6 nights in Sep 2022
Response from Duty Manager on Sep 25, 2022
Dear Guest,We would like to thank you for taking the time to leave a comment about your stay at Hotel Hermitage Monte-Carlo.We are very happy to learn that guest experience met with your expectations and that you were pleased with the service you received from our staff.We look forward to welcoming you soon again for another memorable experience with us.Best regardsDima Hobeika

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. I know it’s 5 star, but the staff were warm and professional. Did not feel out of place nor being super rich.
Stayed 1 night in Sep 2022
Response from Duty Manager on Sep 10, 2022
Dear Guest,First of all, we would like to thank you for choosing to stay at Hotel Hermitage Monte-Carlo and for taking the time to leave a comment.We greatly appreciate your comments regarding your stay at Hotel Hermitage. It is always a pleasure to receive positive feedback, as it helps us to achieve our goal of continuous improvement of guest services. As a member of The Leading Hotels of the World, our hotel continuously strives to meet guest needs and expectations.Thank you again for sharing your experience with us. We look forward to welcoming you very soon.Kindest regards,Dima Hobeika

8/10 Good

Delianna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel wasnt bad Deff not what i was expecting When we got there for check in Our room wasnt ready til like 2 hours later but they upgrade our room for the inconvenience. But beside that everyrhing was great , staff very friendly and hotel location perfect.
Stayed 2 nights in Aug 2022
Response from Duty Manager on Sep 1, 2022
Dear Guest,We would like to thank you for taking the time to leave a comment about your recent stay in Hotel Hermitage Monte-Carlo.Guest satisfaction is our priority, and we really feel sorry that you encountered a delay upon checking-in. However we are happy that the upgrade exceeded your expectations, along with our service.We hope to have the pleasure of welcoming you back in our establishment.Best Regards,Dima Hobeika