Junior Suite, Terrace

Reviews of Hotel Beau Rivage

4 out of 5
Hotel Beau Rivage
24 Rue Saint Francois De Paule, Nice, Alpes-Maritimes

Reviews

8.0

Very good

Rating 10 - Excellent. 363 out of 1001 reviews" "
Rating 8 - Good. 388 out of 1001 reviews" "
Rating 6 - Okay. 148 out of 1001 reviews" "
Rating 4 - Poor. 59 out of 1001 reviews" "
Rating 2 - Terrible. 43 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff in a great location. We will be back!
Stayed 4 nights in Mar 2024

8/10 Good

James

Travelled with family
Liked: Staff & service
Friendly and very well located in the Old Town one street from the sea
Stayed 4 nights in Feb 2024
Response from HBR on Feb 16, 2024
Thank you very much to have taken time to review your recent stay with us.We are happy to see you liked our location.We are looking forward to welcoming you again.Warmest regards,

8/10 Good

Rezaur, London

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, the to only had 2 English channels
Stayed 6 nights in Jan 2024
Response from HBR on Feb 13, 2024
Thank you for your comment.We are glad you liked our staff.We are looking forward to welcoming you again for your next trip to Nice.Warmest regards,

10/10 Excellent

Alice

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Lovely staff, v helpful, location great, by the sea and centre of town, delicious fresh pastries with breakfast , delicious coffee. Rooms spacious. Shower was good beds comfy. Sound insulation not great in rooms , some of the tech could be improved. Couldn't cast to TV from tablet. More tea including maybe camomile tea would be nice with the tea options in room , but this is a small matter . We had a lovely stay and would return.
Stayed 2 nights in Jan 2024
Response from HBR on Jan 22, 2024
Thank you very much to have taken time to review your recent stay with us.We are happy to see you liked our staff, location and breakfast.We have noted your suggestion for tea selection in room.We are looking forward to welcoming you again for your next trip to Nice.Warmest regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel great location
Stayed 2 nights in Dec 2023
Response from HBR on Dec 19, 2023
Thank you for your great review.Hope to welcome you again soon.Warmest regards,

8/10 Good

Guylaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from HBR on Dec 11, 2023
Thank you for rating us.Best regards,

8/10 Good

Guylaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from HBR on Dec 5, 2023
Thank you for rating us.Warmest regards,

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
A decent hotel in an excellent location. It’s not maintained well enough for me to consider it a 4-star, though it had some 4-star amenities. Overall a pleasant stay.
Stayed 3 nights in Nov 2023
Response from HBR on Nov 29, 2023
Thank you very much to have taken time to review your recent stay with us.We are glad you liked our location. On the other hand, we are sorry to hear that hotel is not well maintained. During the winter time, we are updating our rooms. We hope to have an opportunity to welcome you again for your next trip to Nice.Warmest regards,

8/10 Good

Virginia

Stayed 5 nights in Nov 2023
Response from HBR on Nov 14, 2023
Thank you for rating us.Hope to welcome you again for your next trip to Nice.Best regards

10/10 Excellent

Ashe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff and Location
How anyone can say anything negative about the staff is a mystery they are so friendly, kind and helpful. Thank you Leila and Loan and all the others. Anyone who thinks otherwise is mistaken. The location is right by the old town the flower market is a few mins away as is the water. You won’t be disappointed on the hotel. The rooms were spacious and lovely and the bed was so comfortable. Such am amazing value for money and if you want to have somewhere newly renovated then you can pay twice as much atleast. Well done on running a fabulous hotel in a wonderful city.
Stayed 3 nights in Nov 2023
Response from HBR on Nov 14, 2023
Thank you for your great review. We are glad to see you liked our location and staff.We are looking forward to welcome you again for your next trip to Nice.Warmest regards,

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient
Room nice but very small
Stayed 1 night in Oct 2023
Response from HBR on Oct 27, 2023
Thank you for your review.

8/10 Good

Anne

Stayed 3 nights in Oct 2023
Response from HBR on Nov 14, 2023
Thank you for rating us.Best regards,

10/10 Excellent

Todd

Liked: Cleanliness
Stayed 2 nights in Oct 2023
Response from HBR on Oct 27, 2023
Thank you for rating us.

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023
Response from HBR on Oct 20, 2023
Thank you for your review.

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location and modern room design
Stayed 3 nights in Oct 2023
Response from HBR on Oct 20, 2023
Thank you for your review

6/10 Okay

Alexis

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is in a fantastic location and the staff were so friendly. The only issue is that the wifi did not work at all in our room, only in the main part of the hotel. The breakfast was not worth it, not a good selection. And the rooms are very dated and need renovations. Definitely did not feel like a 4 star hotel.
Response from HBR on Oct 20, 2023
Thank you for taking time to review your recent stay with us. We are sorry that the wifi did not work in your room.We hope to have an opportunity to welcome you again for your next trip to Nice.Best regards,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Overall
Good overall. Duvet was a bit rubbish as it was very thin. Also odd not to have teaspoons. But the location is great.
Stayed 2 nights in Oct 2023
Response from HBR on Oct 20, 2023
Thank you for your review.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nothing like the photos.
Didn’t get the room shown in the photos. The room photos showed an outdoor patio space, which was the main reason for choosing that room. However when we got to the room it was a very dark space with no outdoor area or even a view. We went back to reception to ask about the room in the photos and we’re told that was a different room that we didn’t book. Very disappointing to be so misled by the room photos. Also it says there’s parking available, but when we asked where to park we were told there’s no spaces available and we’d have to find public parking. Again extremely frustrating to be told there’s parking and then find out when we get there that’s not the case! We were offered a ‘welcome drink’ via an email from the hotel so we went to the bar for a glass of prosecco. We waited for 10 minutes but no bar person ever showed up so we left. The beach club was closed, we went for a drink at the beach bar but was completely ignored for 20 minutes and then when we finally ordered drinks were told to pay immediately in cash, which we didn’t have, so then the waiter got annoyed and came back with a card machine. All in all it wasn’t a good experience and definitely not as advertised.
Stayed 3 nights in Oct 2023
Response from HBR on Oct 20, 2023
Thank you to have taken time to review your recent stay with us. We are sorry that our room did not meet to your expectations. The room you have booked is Privilege Patio ( room with Patio View ). The one with outdoor area is Deluxe Terrasse.For the parking we do have some space at nearby public parking upon reservation. We are sorry that you had luck of service which is not our standard at all.We hope to have an opportunity to welcome you again so that we can prove our service.Best regards,

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were awful. Upon walking in, they were crammed as if you were in a boat cruise cabin. The carpet was torn. The walls had scuffs and dirt marks. The door and walls had water damage. There were mosquitos inside the room. The room was dark. The ceilings and bathroom had mold. The staff did not explain anything upon arrival. The booking online did not match the experience and room we got.
Stayed 3 nights in Sep 2023
Response from HBR on Oct 20, 2023
Thank you for taking time to review your recent stay with us.We are sorry that our room did not meet your expectations.Staff should have explain everything we offer at hotel, we are truly sorry this luck of professionalism. We have passed your remark to concerned service.Best regards,

8/10 Good

Harold, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is everything for this hotel, everything is walkable. Rooms are small and need TLC. If priority is location it is right hotel.
Stayed 2 nights in Sep 2023
Response from HBR on Sep 22, 2023
Thank you very much to have taken time to review your recent stay at Hotel Beau Rivage.We are happy to read you liked our location. We hope to have an opportunity to welcome back you again for your next trip to Nice.Warmest regards,

6/10 Okay

Kirsten

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was in a very convenient location for walking around Old Town but if you’re expecting 4-star quality, you’ll be disappointed. The staff were friendly but the property is very tired. The beds were uncomfortable and unless you’re 5 foot or under, the shower is very tricky. The blackout curtains don’t do the one thing they’re meant to. And if you have a room facing the street, it can be very noisy at night. Overall, just ok.
Stayed 3 nights in Sep 2023
Response from HBR on Sep 20, 2023
Thank you very much to have taken time to review your recent stay with us. We are glad to know you liked our location and staff. We are sorry that your experience with us did not meet your expectations. We hope to have an opportunity to welcome you again.Warmest regards,

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Close to sea and old town. Had private beach
Stayed 4 nights in Sep 2023
Response from HBR on Sep 15, 2023
Thank you for your rating. We are looking forward to welcoming you again for your next trip to Nice.Best regards,

2/10 Terrible

Andre

Disliked: Property conditions & facilities, room comfort
Leaky Bathroom
The bathroom had a leak from the sealing a spot light & separate extractor fan above the toilet. The Room was a suite & I had no sleep as there was constant noise through out the night from the restaurant close by & rubbish trucks, I had to buy ear plugs from the chemist. The lift had carpet in it that smelt damp to. All of this was not ideal as I stayed there to do an Ironman.
Stayed 5 nights in Sep 2023
Response from HBR on Sep 15, 2023
Thank you very much to have taken time to review your recent stay with us.We are sorry for the inconvenience caused.We hope to welcome you again for your next stop to Nice.Best regards,

8/10 Good

Yadollah

Stayed 2 nights in Sep 2023
Response from HBR on Sep 15, 2023
Thank you to have taken time to rate our hotel.Hope to welcome you again soon.Best regards,

8/10 Good

Mihir

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is at a really convenient location right in the heart of old town. The rooms are also nice and airy.
Response from HBR on Sep 6, 2023
Thank you very much to have taken a time to review your recent stay with us. We are glad you liked our convenient location and rooms. We hope to welcome you again for your next trip to Nice.Warmest regards,

8/10 Good

SALLY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location
Great location next to the seafront. The staff were absolutely lovely. Would definitely stay again. We went to their private beach one day, which although has an amazing location, we found the facilities rather tatty and in need of some TLC.
Stayed 3 nights in Aug 2023
Response from Hotel Beau Rivage on Sep 1, 2023
Hello Sally, Thank you very much for your feedback. We are glad to see that you liked our great location and private beach. We are looking forward to welcoming you again for your next trip to Nice.Best regards,

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and clean. Complimentary breakfast buffet was really good. Close to everything, very walkable, and beach lounge was great.
Stayed 5 nights in Aug 2023
Response from Hotel Beau Rivage on Aug 30, 2023
Hello Jessica. Thank you for your fantastic review. We are glad to see you liked breakfast, and our central location.We hope to welcome you again for your next stop to Nice.Best regards,

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Nice.
Nice hotel in a good location in old part of Nice, whose is just a stone throw from the beach. Hotel staff were polite, friendly and helpful, full of recommendations. The room was spacious, bed was comfortable and breakfast was filling & tasteful. Only negatives but these wouldn’t stop me from going back, the air conditioning wasn’t cold enough, the temperature outside was more than 35 degrees most days. Only TV channels in English was the news. Wi-Fi signal was weak in the back room.
Stayed 3 nights in Aug 2023
Response from Hotel Beau Rivage Nice on Aug 27, 2023
Dear Gary, Thank you for taking the time to write to us about your stay. We carefully take in consideration your review and will make sure to improve our services for the best.To the pleasure to see you again!

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Hotel Beau Rivage Nice on Aug 27, 2023
Dear Denise, Thank you for the review.

10/10 Excellent

Louise

Stayed 1 night in Aug 2023
Response from HBR on Sep 12, 2023
Thank you for rating us.

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value
The Hotel Beau Rivage was an EXCELLENT VALUE. The rooms were spacious, clean and comfortable. EXCELLENT LOCATION. The staff is very friendly and helpful. Reasonable price. I would definitely stay there again.
Stayed 7 nights in Aug 2023
Response from Hotel Beau Rivage Nice on Aug 22, 2023
Dear Douglas, We are delighted to hear that you've enjoyed your stay in our hotel! We are thanking you for taking the time to write to us about your experience in hotel Beau Rivage. To the pleasure to see you again

10/10 Excellent

Vazha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Hotel Beau Rivage on Aug 20, 2023
Dear Vazha, Thank you for you stay.Best regards

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close it was to the beach and the market!
Stayed 3 nights in Aug 2023
Response from Hotel Beau Rivage on Aug 15, 2023
Good Morning Jamie, We are delighted that you have enjoyed the services of our establishment and would like to thank you very much. For your next visit don't hesitate to contact us, we love taking care of and informing our loyal customers! Best regards

8/10 Good

Prita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great!!!
Stayed 5 nights in Aug 2023
Response from Hotel Beau Rivage on Aug 15, 2023
Hello Prita, Thank you first of all, we're glad you liked the location. And hope to see you again very soon, here at the hotel beau rivage. Best regards

2/10 Terrible

Bailee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite possibly the worst hotel experience we’ve ever had. The rooms on the site look nothing like the rooms in real life, the staff was horribly rude, the beach isn’t a private beach for guests, they couldn’t check is in on time without any courtesy or apology, the wifi didn’t work, I could go on and on. Would absolutely never stay here again and can’t recommend one thing about it. The beds are relatively comfortable, that’s about the only credibility they have.
Response from Hotel Beau Rivage Nice. on Aug 15, 2023
We would like to thank you first for your review. We are deeply sorry that our service did not meet your expectations, (but a little bit relieved that at least you slept well, thanks to the beds). We want to assure you that we are constantly listening to our customers and that all feedbacks matter. We appreciate that you took the time to write about your hotel experience, and we take your words as advices to get better. We will make sure to improve our service, thanks to your experience an make sure that you'll be satisfied with your next experience with us. Hopefully, until next time.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sgl
I loved this hotel & loved Nice. The location was perfect & the price reasonable!
Stayed 4 nights in Jul 2023
Response from Hotel Beau Rivage on Aug 15, 2023
Good morning, Susan, We are very grateful to count you among our loyal customers, thank you for your thoughtful words about the location and for spending your 4-day stay at the hotel beau rivage.Nice is a very beautiful city indeed, and we hope to see you again very soon so that you can discover more of it. The whole team thanks you warmly and wishes you a pleasant and beautiful day. Best Regards

6/10 Okay

Gregory

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Hotel Beau Rivage Nice on Aug 15, 2023
Thank you for your stay in our establishment and for choosing the Hotel Beau Rivage.

4/10 Poor

Eva

Stayed 1 night in Aug 2023
Response from Hotel Beau Rivage Nice on Aug 15, 2023
Thank you for your stay in our establishment and for choosing the Hotel Beau Rivage.

8/10 Good

Ruchir, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but WiFi was not good in the room.
Stayed 3 nights in Jul 2023
Response from Hotel Beau Rivage on Aug 15, 2023
Good Morning Ruchir, We're delighted you enjoyed your stay with us, and we pay particular attention to the wifi. We're in the process of improving our wifi by the end of the month. Thank you for taking the time to write to us and for staying at the hotel beau rivage for 3 nights. The whole team wishes you a wonderful day and hopes to see you again very soon in our charming town. Best regards

10/10 Excellent

Brittany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Perfect location. Very helpful staff. Parking was straightforward. Steps away from the morning markets, restaurants, nightlife, beach…etc. Definitely recommend!
Stayed 2 nights in Jul 2023
Response from Hotel Beau Rivage Nice on Aug 15, 2023
Many thanks for your answer.We are delighted to hear that you've enjoyed your stay with us.We hope to have you again in our hotel very soon.

10/10 Excellent

Michael, River Edge

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Jul 2023
Response from Hotel Beau Rivage Nice on Aug 15, 2023
We are glad to hear this. Until next time.

2/10 Terrible

Teresina

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was absolutely terrible and I would not recommend anyone to stay at this hotel. The staff was rude and unwelcoming. The room was fifty and carpets were disgusting.
Stayed 5 nights in Jul 2023
Response from Hotel Beau Rivage Nice on Aug 15, 2023
Thank you for taking the time to write a review. We regret that our service did not meet your expectations. We want to assure you that we are constantly listening to our customers and their feedbacks. Your satisfaction is our priority, and we will make sure to match your expectations.To the pleasure to you again in our hotel.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel close to the beach!
Stayed 3 nights in Jul 2023
Response from Hotel Beau Rivage Nice on Aug 15, 2023
Many thanks for your review. Hopefully until next time.

8/10 Good

Evaldo

Stayed 5 nights in Jul 2023
Response from Hotel Beau Rivage Nice on Aug 15, 2023
Thank you for your stay in our establishment and for choosing the Hotel Beau Rivage.

6/10 Okay

Ellen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Great location, not great service.
The people at the front desk weren't very nice to us. When we checked in, the woman at the front desk was really rude and gave us a terrible room. It had a terrible smell and I asked for it to be changed. When I did, she said that there were no other rooms, until I said that she didn't have to be so snippy, and when I called her on it, she changed her tune and "found" another room for us to stay in. This hotel was in the perfect location. We loved how close it was to everything, but it wasn't enough to have us come back the next time we're in Nice.
Stayed 2 nights in Jul 2023
Response from Hotel Beau Rivage Nice on Aug 15, 2023
Many thanks for taking the time to send your review. We are terribly sorry to hear about your experience and that you’re not fully satisfied with it. Feel free to contact us directly to let us know more about what went wrong. We take your feedback very seriously and we will higher up our services to match your expectations. To the pleasure to you again in our hotel.

8/10 Good

Tsui Chun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful. The only problem is that the WiFi doesn’t work inside the room. It works in the hallway. So I ended up having to stand behind the room door to check my emails etc., not the most comfortable way of doing it. ☹️
Stayed 1 night in Jun 2023
Response from Hotel Beau Rivage Nice on Aug 15, 2023
Many thanks for your review. We are delighted to hear about your stay with us. We will make sure to improve our service, thanks to your experience. We'll make sure that you'll be satisfied the next time you come visiting our hotel.

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night. They had a good breakfast. The room was marginal.
Stayed 1 night in Jul 2023
Response from Hotel Beau Rivage on Aug 15, 2023
Thank you for taking the time to write a review. We are happy about your hotel experience, and we will make sure to improve our services, for, we hope, your future stays with us.

8/10 Good

Jill

Stayed 7 nights in Jun 2023
Response from Hotel Beau Rivage Nice on Aug 15, 2023
Thank you for your stay in our establishment and for choosing the Hotel Beau Rivage.

10/10 Excellent

Vasilios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Hotel Beau Rivage Nice on Aug 15, 2023
Thank you for your stay in our establishment and for choosing the Hotel Beau Rivage.

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay. Ideal location for Old Town, beach, shops and restaurants
Stayed 7 nights in Jun 2023
Response from Hotel Beau Rivage Nice on Aug 15, 2023
We are thanking you for your review and we're so glad to hear you've enjoyed your stay. Hoping to see you soon in our Hotel