John Street West, 48, Niagara-on-the-Lake, ON, LOS 1JO
What's nearby
Shaw Festival Theatre - 17 min walk
Niagara-on-the-Lake Golf Club - 19 min walk
Fort George National Historic Site - 3 min drive
Jackson-Triggs Winery - 3 min drive
Peller Estates Winery - 3 min drive
Getting around
Niagara Falls, ON (XLV-Niagara Falls Train Station) - 22 min drive
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 33 min drive
Restaurants
McDonald's - 5 min drive
The Irish Harp Pub - 12 min walk
Cannery Restaurant - 1 min walk
Peller Estates Winery - 3 min drive
Two Sisters Vineyards - 18 min walk
About this property
Pillar And Post
Upscale hotel located in Old Town Historic District
Close to Shaw Festival Theatre, Pillar And Post provides a garden, a bar, and a health club. For some rest and relaxation, visit the sauna or the spa tub. A business center and a restaurant are available to all guests.
You'll also find perks like:
An indoor pool and an outdoor pool
Valet parking (surcharge), express check-out, and babysitting (surcharge)
A front-desk safe, concierge services, and a banquet hall
A gift shop, smoke-free premises, and a porter/bellhop
Room features
All 112 rooms include amenities such as high-speed internet.
More amenities include:
Cable channels and daily housekeeping
Property amenities
Internet
Available in all rooms: High-speed internet
Parking and transportation
Valet parking on site (surcharge)
Food and drink
A bar/lounge
A restaurant
Things to do
Health club
Indoor pool
Outdoor pool
Sauna
Spa tub
Family friendly
Babysitting (surcharge)
Indoor pool
Outdoor pool
Conveniences
Free newspapers in lobby
Gift shop/newsstand
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Porter/bellhop
Business services
Business center
Outdoors
Garden
More
3 floors
Banquet hall
Smoke-free property
Room amenities
Entertainment
Cable/satellite channels
Policies
Check-in
Check-in time starts at 3:00 PM
Check-out
Express check-out available
Pets
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Pillar Post Hotel Niagara-on-the-Lake
Pillar Post Hotel
Pillar Post Niagara-on-the-Lake
The Pillar And Post Hotel
Pillar And Post Hotel
Pillar Post Inn
Pillar And Post Niagara
Pillar & Post Hotel
Inn Pillar Post
Pillar & Post Niagara Lake
Pillar and Post Hotel
Pillar and Post Niagara-on-the-Lake
Pillar and Post Hotel Niagara-on-the-Lake
Frequently asked questions
Does Pillar And Post have a pool?
Yes, this property has an indoor pool and an outdoor pool.
How much is parking at Pillar And Post?
Valet parking is available for a fee.
What time is check-in at Pillar And Post?
Check-in begins at 3:00 PM.
Where is Pillar And Post located?
Located in Old Town Historic District, this hotel is within 1 mi (2 km) of Niagara River Gorge, Shaw Festival Theatre, and Lake Ontario. Royal George Theatre and Simcoe Park are also within 15 minutes.
Pillar And Post Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The Pillar and Post is an upscale hotel that is cozy and welcoming. The flowering plants throughout the common areas are an unusual but much appreciated touch, as are the stunning bouquets of red roses in the lobby. The decor is in keeping with the property's history as an old factory----exposed brick walls and heavy ceiling beams. The rooms are utterly welcoming, with comfortable beds, wicker chairs, large workspaces, and efficient baths with ample amenities. Every staff member I encountered smiled and greeted me. Very happy with our stay!
Nice hotel, good 24 hour car shuttle but poor customer service (at the front desk). No running water in our room in the morning of check out. We called down to tell the front desk and they said they would call back and didn't, we had to call back to the front desk after waiting around then had to go to the spa to have a shower. At check out there was no "Sorry about all your inconvenience...why don't you have breakfast on us" from the hotel manager. It was a "sorry things happen and I can't do anything for you as you booked through a third party provider." I was pretty irritated by this response after paying $200+ dollars to then shower as if I was staying in a hostel!
great facility with all you can dream about as far as spa, service, pleasurable indoor and outdoor pools, gardens, amazing restaurant with great food. I am definitely coming back with my family
Beautiful surroundings-spa is 5 star-walking distance to downtown-shuttle service to reach vineyards. 20 mins from Niagara Falls. Lots of parking-hotel staff amazing-great hotel
The hotel itself was spectacular, however for the price 250+ a night the room was ridiculously uncomfortable. We asked for a king size bed, but said it would depend on availability (so we would get a queen size bed if we couldn't get a king) except when we checked in we were given a full size bed that was quite possibly the most uncomfortable bed I've ever slept on. And they didn't even have fitted sheets on the bed (just a top sheet over a mattress pad ... ) on top of that the fireplace would not turn on. This trip was for our annivsary and I was disappointed with the room. Other than that the hotel itself was wonderful, I just don't know if we would spend that much money on a room with such little comforts.
We showed up early with hopes of getting an early check in. We were pleasantly surprised to not only get the early check in but to get an upgrade to a suite. We really enjoyed the generous space and the fireplace. The bathroom design is a little weird. It's a generous room but has the toilet in the middle and very open and a tiny neo-angle shower in the corner. Certainly could have had a better use of the space with a better design.
I have visited Pillar and Post several times, and I always enjoy this hotel. The staff is friendly, great, clean, comfortable rooms and the decor and ambiance of the hotel is just great. The restaurant at Pillar and Post serves delicious food, I always love to have dinner there! This hotel is within walking distance to the main street area, where you can find lots of shops, restaurants, a great park for the kids and also close to the lake.
The Pillar an Post is a great hotel with amazing grounds, we always stay there when we are in Niagara on the Lake. Close to town, wineries and good restaurants. If you are looking for a getaway with an amazing spa that is centrally located, this is the place to be.
Alot of rest ,bliss and fun in two nights. Couple message was great. Great value wireries (food), casino and the falls were super. TheResort & Spa was a nice value and very comfortable...touches like free water, roses at night and a welcome wine & cheese on Fri was perfect add ons.
Dinner at the Pillar and Post Saturday night was excellent.( make reservations early)
Heart of town and Lake was very close and very neat even in the winter. Super experiance !!
We stay at Pillar & Post, each time we return. From the extremely comfortable rooms to the relaxing spas and luxurious massages, we cannot think of how a place could be nicer. My wife and I ate at your exquisite restaurant the first time and have returned to the lounge each time since. A top rating from us!
Verified traveller
6/10 Okay
Verified traveller
Jan 17, 2016
Liked: Cleanliness
Pleasant cozy stay!
Fire alarm went off and everyone had to exit the hotel. Nice spa and hot springs and pool area, nice for girls night out as well! A pool table would be nice or table tennis board, food was pretty good, service was good.
Each year we book two nights at the Pillar and the Post. It is one place you can always count on to have fantastic food, a outstanding spa treatments ( would highly recommend). There was only one thing we were not to keen on and that was having to go outside, up two flights of stairs in the snow and cold. Only thing I would do differently next time, request a room inside. This is a truly 5⭐️ hotel.