Family Room, 1 Bedroom

Reviews of Sunrise Inn

2 out of 5
Sunrise Inn
6267 Lundy's Lane, Niagara Falls, ON

Reviews

6.4
Rating 10 - Excellent. 85 out of 485 reviews" "
Rating 8 - Good. 145 out of 485 reviews" "
Rating 6 - Okay. 102 out of 485 reviews" "
Rating 4 - Poor. 62 out of 485 reviews" "
Rating 2 - Terrible. 91 out of 485 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Stayed 1 night in Jan 2024

10/10 Excellent

Dwayne

Stayed 8 nights in Dec 2023

2/10 Terrible

Joselito

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Christine Anne

Stayed 1 night in Dec 2023

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Katherine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location however very dated property thought. Heart shaped jacuzzi was blast, could use better water pressure. Reasonable rate.
Stayed 1 night in Nov 2023

6/10 Okay

Kimberly

Disliked: Amenities
My family and I decided not to stay at this location after we checked in. My children didn’t feel safe in the area nor the room.
Stayed 1 night in Nov 2023

6/10 Okay

Murni

Travelled with partner
Liked: Cleanliness, staff & service
The hot tub was nice but the hot water was lukewarm and it took a long time to fill up the tub because the waterflow was so very slow. Don't bother with adding cold water.
Stayed 1 night in Oct 2023

6/10 Okay

P

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023

6/10 Okay

David

Liked: Staff & service
Disliked: Room comfort
You get what you pay for
The room was ok you don't expect the ritz for what your paying. My only real complaint was the bed was wat too hard and uncomfortable to get a good night sleep
Stayed 2 nights in Oct 2023

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed here for 2 nights, one of the hair dryers didnt work and the sink leaked and there was some garbage left by previous tenants in one of the rooms. but over all staff was very nice, and its in a very convenient spot!
Stayed 2 nights in Oct 2023

6/10 Okay

Marisa

Disliked: Cleanliness, staff & service, property conditions & facilities
The area is very convenient, near fallsview and surrounded with places to eat. There's no kettle or coffee maker provided. The place is unkept, toilet seat is broken, the floor is dirty. There's only 1 lock which is the doorknob. The room is not soundproof so you can hear all sort of noises
Stayed 2 nights in Oct 2023

6/10 Okay

Vitalii

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Owner has to buy WD40 to lubricate the door hinges.
Stayed 1 night in Oct 2023

2/10 Terrible

B

Stayed 1 night in Oct 2023

10/10 Excellent

Oladele

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2023
Response from Sunrise inn on Oct 2, 2023
Thanks

4/10 Poor

Navid

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Economic stay but you get what you paid for. Minimal investment for maintenance.
Stayed 1 night in Sep 2023

6/10 Okay

HOSSEIN

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Sep 2023

2/10 Terrible

Marcel, Smooth Rock Falls

Disliked: Cleanliness
Stayed 1 night in Sep 2023

6/10 Okay

Christaleigh Joy

Travelled with family
Liked: Staff & service
Good
Stayed 1 night in Sep 2023
Response from Sunrise inn on Sep 17, 2023
Thanks

2/10 Terrible

Fernande

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms smelled like cigarettes

8/10 Good

John

Stayed 1 night in Sep 2023

8/10 Good

Brian, Andover

Stayed 1 night in Sep 2023

10/10 Excellent

Kalyani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe place. Close to falls and other fun street.
Stayed 1 night in Sep 2023
Response from Sunrise on Sep 4, 2023
Thanks

2/10 Terrible

Luis

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
To dirty, to old. Avoid if possible.
Stayed 1 night in Aug 2023

6/10 Okay

Jude

Stayed 1 night in Aug 2023
Response from Sunriseinn on Oct 2, 2023
Thanks

10/10 Excellent

Johnny

Stayed 1 night in Sep 2023

8/10 Good

James

Travelled with partner
Liked: Staff & service
The property was quiet, and clean. The TV in the room was not connected to even a cable, and the Air condition unit wasn't quiet.
Stayed 1 night in Aug 2023

8/10 Good

Grace

Travelled with group
Liked: Amenities
Affordable price and clean area..staff are very approchable
Stayed 1 night in Aug 2023
Response from Sunriseinn on Oct 2, 2023
Thanks

2/10 Terrible

Lian

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The bedsheets are dirty and the bathroom as well
Stayed 1 night in Aug 2023

2/10 Terrible

Lara

Stayed 1 night in Aug 2023

10/10 Excellent

Imen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. The only thing, that could be improved is the quantity of shower supplies such as shampoo, soap and conditioner. For a room of two people and more, you need more than 1 sample of each. However, anytime you request something that is lacking, it is given to you immediately. Overall, it was an amazing experience.
Stayed 4 nights in Aug 2023
Response from Sunrise inn on Aug 22, 2023
Thank you very much sir

2/10 Terrible

Haider

Stayed 2 nights in Aug 2023

8/10 Good

Shaun

Stayed 1 night in Aug 2023
Response from Sunriseinn on Oct 2, 2023
Thanks

6/10 Okay

lin

Stayed 1 night in Aug 2023
Response from Sunrise inn on Aug 22, 2023
Ghanks sir

2/10 Terrible

Christine

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I want to start by saying this is the first negative review I have ever left anyone for anything (usually not my style). I felt so uncomfortable here. If I our budget had allowed it, I would have walked right back out. The shower was full of mould and there were stains all over the counters and ceiling. The sheets had hair on them. The locks were flimsey / falling off and I did not feel super safe. They could easily do better with a good cleaning and a sprucing up with some paint. There are lots of other cheap options in Niagara. I do not recommend this place at all.
Stayed 1 night in Aug 2023

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Walls , washroom dirty. Power was off for several hours on Aug 18th
Stayed 2 nights in Aug 2023

2/10 Terrible

Roel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Nancy

Stayed 1 night in Aug 2023

6/10 Okay

Carlos

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Rahulbhai

Ok for one night
Stayed 1 night in Aug 2023

8/10 Good

Marion

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When checking in, the main office had what I felt was a musty smell and I thought I had made a mistake in choosing this motel. When we got to the 2 bedroom, family room it was neat, clean & smelling nice. Very reasonably priced for a family of 5 travelling.
Stayed 1 night in Aug 2023

4/10 Poor

Nithiyakanth

Stayed 1 night in Aug 2023

6/10 Okay

Jenna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

thilina

Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Filthy Room
The room was filthy. Condom wrapper in the bed stand. Used toothpicks on the floor. Bathroom floor was so sticky my shoe stuck to it.
Stayed 1 night in Aug 2023

10/10 Excellent

Catherine E

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The proprietor and cleaning staff were very kind and friendly. They let my family check in a day early at a very good price.
Stayed 2 nights in Aug 2023

4/10 Poor

Carlos

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Things are not that clean, no tv service, no room service, dirty bathroom, exhaust fan was not working and everything is old.
Stayed 3 nights in Aug 2023

8/10 Good

Tammy

Stayed 2 nights in Jul 2023

2/10 Terrible

Dmitriy

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Kum kum

Disliked: Cleanliness, staff & service, property conditions & facilities
First of all the property was dirty. They didn’t clean the bed sheets properly. There were lot of hair from the previous guests in the bed. There were not a single paper towel in the room. Furniture were made in hundred years back and not functional . Over all the room set up doesn’t make you comfortable, were not hygienic.
Stayed 1 night in Jul 2023