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Sterling Inn & Spa - an Ontario's Finest Inn

Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Front of property - evening/night
Deluxe Room, 1 King Bed, Jetted Tub | Premium bedding, in-room safe, desk, blackout drapes
Standard Room, 1 King Bed, Jetted Tub | Premium bedding, in-room safe, desk, blackout drapes
Deluxe Room, 1 King Bed, Jetted Tub | Premium bedding, in-room safe, desk, blackout drapes
Standard Room, 1 King Bed, Jetted Tub | Premium bedding, in-room safe, desk, blackout drapes

Overview of Sterling Inn & Spa - an Ontario's Finest Inn

VIP Access

Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property

4.6/5 Wonderful

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6

Explore the area

  • Popular LocationClifton Hill4 min walk
  • Popular LocationSkylon Tower12 min walk
  • Popular LocationFallsview Casino15 min walk
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)38 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Niagara Falls

Located in Niagara Falls, Sterling Inn & Spa - an Ontario's Finest Inn is near a train station. Skylon Tower and Rainbow Bridge are notable landmarks, and travelers looking to shop may want to visit Clifton Hill and Fashion Outlets of Niagara Falls. Don't miss out on a visit to Fallsview Indoor Waterpark. Discover the area's water adventures with kayaking, motor boating, and boat tours nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Clifton Hill - 4 min walk
  • Niagara SkyWheel - 6 min walk
  • Nightmares Fear Factory - 7 min walk
  • Skylon Tower - 12 min walk
  • Fallsview Casino - 15 min walk

Getting around

  • Niagara Falls Station - 7 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 38 min drive

Restaurants

  • Antica Pizzeria & Ristorante - 3 min walk
  • Spicy Olive - 4 min walk
  • Smoke's Poutinerie - 4 min walk
  • Casa Das Natas - 4 min walk
  • Suisha Gardens - 5 min walk

About this property

Sterling Inn & Spa - an Ontario's Finest Inn

4-star boutique hotel near a train station
Sterling Inn & Spa - an Ontario's Finest Inn is located close to Fallsview Indoor Waterpark and Fallsview Casino, and provides free continental breakfast, a terrace, and dry cleaning/laundry services. Active travelers can enjoy cycling at this hotel. Indulge in a manicure/pedicure, a Swedish massage, and aromatherapy at the onsite spa. In addition to a fireplace in the lobby and a bar, guests can connect to free WiFi in public areas.
Other perks include:
  • Bike rentals, self parking (surcharge), and limo/town car service
  • A water dispenser, a porter/bellhop, and a front desk safe
  • A vending machine, an elevator, and a banquet hall
  • Guest reviews speak highly of the location
Room features
All 41 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like safes and bathrobes. Guest reviews highly rate the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and showers
  • LCD TVs with cable channels
  • Refrigerators, heating, and housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 17.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Limo/town car service

Food and drink

  • Free continental breakfast
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Private winery tours
  • Public winery tours
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Mud bath
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels
  • LCD TV

Food and drink

  • Champagne service
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 17.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Frequently asked questions

Is Sterling Inn & Spa - an Ontario's Finest Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sterling Inn & Spa - an Ontario's Finest Inn?

As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at Sterling Inn & Spa - an Ontario's Finest Inn on Dec 4, 2022 start from CA $127.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sterling Inn & Spa - an Ontario's Finest Inn?

Self parking is available for CAD 17.00 per day.

What time is check-in at Sterling Inn & Spa - an Ontario's Finest Inn?

Check-in begins at 4 PM.

What time is check-out at Sterling Inn & Spa - an Ontario's Finest Inn?

Check-out is at noon.

Where is Sterling Inn & Spa - an Ontario's Finest Inn located?

Situated in Niagara Falls, this spa hotel is within a 10-minute walk of Clifton Hill, Casino Niagara, and Fallsview Indoor Waterpark. Skylon Tower and Fallsview Casino are also within 1 mi (2 km).

Can I cancel my reservation for free at Sterling Inn & Spa - an Ontario's Finest Inn and receive a full refund?

Yes, Sterling Inn & Spa - an Ontario's Finest Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Sterling Inn & Spa - an Ontario's Finest Inn cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 820 out of 1139 reviews" "
" "5 - Excellent 72%
Rating 4 - Good. 228 out of 1139 reviews" "
" "4 - Good 20%
Rating 3 - Okay. 56 out of 1139 reviews" "
" "3 - Okay 5%
Rating 2 - Poor. 24 out of 1139 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 11 out of 1139 reviews" "
" "1 - Terrible 1%

4.6/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Raudel
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The treatment and the room

4/5 Good

gwen
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the rainfall shower, the daily breakfast delivered, the on-site spa and most of all the staff and service. We had a few minor issues, which is not uncommon, but the staff went out of their way to remedy any problems and check on our satisfaction. To me, that means everything! I would definitely recommend this boutique hotel for a quiet getaway or longer stay as it is close to everything!
Stayed 4 nights in Nov 2022

5/5 Excellent

Diane
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and supported our needs. Have stayed at the Sterling many times before. Wonderful rooms.
Stayed 1 night in Nov 2022

5/5 Excellent

doris, toronto
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars across the board. Excellent food, wonderful jacuzzi room, great staff. A perfect, luxury getaway

5/5 Excellent

Paola
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly Niagara Fall's gem. Incredibly clean, great staff. I was watching a senior manager train a new employee with kindness and grace. Loved our stay. We will be back. Thank you Sterling. You never disappoint.

5/5 Excellent

Chloe
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was one of the best I have ever stayed in any hotel. I was amazed at how stunning the room was.
Stayed 1 night in Nov 2022

5/5 Excellent

Diana
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very private and beautiful place to stay. We are from the US and were tired of the chain hotels. This was so worth it.
Stayed 3 nights in Nov 2022

2/5 Poor

Sean
Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Booked the hotel as it seemed unique and different. Staff was very friendly, however when we checked in we realized the fireplace did not work. We called the front desk, maintenance was sent. We were told that the electric fireplace was “decorative” and did not provide heat? Told the other rooms on the 2nd floor gave them and they work? It was late and we didn’t want to move rooms. Overall the hotel was ok, not worth the extra money compared to the Sheraton or the Fallsview. Parking was charged @ $17 per night, there was a lot across the street for $5 per night? Confused about this one?? Tip for the Hotel, if you want to position yourself as a luxury hotel or special? You should ensure your amenities work? Better yet, be over the top. Not worth the money!
Stayed 2 nights in Nov 2022

5/5 Excellent

Savannah
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here the night of our wedding and it was beautiful! Rooms have higher ceilings and lots of space. Breakfast was delicious and served right on time and all the staff were fantastic!
Stayed 1 night in Nov 2022

5/5 Excellent

Cheng Wei
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location. Very attentive service. We got upgraded to a larger room and it was very spacious. The steam shower was amazing!
Stayed 1 night in Nov 2022