Sterling Inn & Spa - an Ontario's Finest Inn

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Indoor Spa Tub
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
LCD TV

Overview of Sterling Inn & Spa - an Ontario's Finest Inn

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Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
5195 Magdalen St, Niagara Falls, ON, L2G 3S6

Explore the area

  • Popular LocationClifton Hill5 min walk
  • Popular LocationFallsview Casino14 min walk
  • Popular LocationNiagara Falls State Park6 min drive
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)37 min drive

Choose dates to view prices

About this area

Niagara Falls

Located in Niagara Falls, Sterling Inn & Spa - an Ontario's Finest Inn is near a train station. Skylon Tower and Rainbow Bridge are notable landmarks, and travelers looking to shop may want to visit Clifton Hill and Fashion Outlets of Niagara Falls. Don't miss out on a visit to Fallsview Indoor Waterpark. Discover the area's water adventures with kayaking, motor boating, and boat tours nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Clifton Hill - 5 min walk
  • Niagara SkyWheel - 6 min walk
  • Nightmares Fear Factory - 8 min walk
  • Fallsview Casino - 14 min walk
  • Niagara Falls State Park - 6 min drive

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 37 min drive

Restaurants

  • Suisha Gardens — 3 min walk
  • Pip's City Diner — 3 min walk
  • Four Brothers Cucina — 3 min walk
  • Antica Pizzeria & Ristorante — 4 min walk
  • Taco N' Tequila — 4 min walk

About this property

Sterling Inn & Spa - an Ontario's Finest Inn

4-star spa hotel, walk to Clifton Hill
This smoke-free hotel features a full-service spa, a restaurant, and a health club. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna, and self parking. All 41 rooms offer refrigerators, room service, and LCD TVs. Guests will also find premium bedding, free newspapers, and hair dryers. Housekeeping is available on request.
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa at Sterling Inn. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 17.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Private winery tours
  • Public winery tours
  • Sauna
  • Steam room

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Mud bath
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels
  • LCD TV

Food and drink

  • Champagne service
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CAD 17.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 970 out of 1317 reviews
5 - Excellent 74%
Rating 4 - Good. 257 out of 1317 reviews
4 - Good 20%
Rating 3 - Okay. 57 out of 1317 reviews
3 - Okay 4%
Rating 2 - Poor. 19 out of 1317 reviews
2 - Poor 1%
Rating 1 - Terrible. 14 out of 1317 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the rooms they are stunning!
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and hospitality
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are huge, luxurious, well-appointed, and with quality toiletries. The restaurant is superb. The front desk staff and their manager, Sandra, were particularly good. We had one tiny problem which they sorted out with speed and professionalism. The hotel is doing its very best given these Covid times.
Stayed 2 nights in Dec 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Been here a few times before, the rooms are spacious and nice. Small hotel and quiet. Paid over 300 check in is at four room was not ready so we had to wait in the lobby with all of our stuff and many other people who’s rooms were also not ready. 4 is late enough Especially when you’re paying that kind of money it should be ready on time. The rooms come with a steam shower which is the main selling feature of this property for me, we tried the shower at 6 PM no hot water. The next morning we tried it again still no hot water, call down to reception and was told just wait an hour or so. The staff member was very unapologetic and kind of just brushed it off. We did weight and kept trying and never got any hot water the entire stay.
Stayed 1 night in Dec 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique vibe. The bed was not very comfortable and the softer pillows all had lumps in them, also some noises coming from the closet or the bathroom area that didnt allow us to sleep proeprly. Another annoyance was that for breakfast they brought us 1 boied egg for 2 people which we found very odd.
Stayed 1 night in Dec 2021