Dear Ms. Katherine, Thank you for being our guest at the Sheraton Fallsview Hotel. We are glad our location was convenient for everything you wanted to do on this visit. It is also lovely to know that your interactions with our staff have been so exceptional. We will certainly share your words of appreciation with them. We appreciate the review and look forward to having you as our guest again.Best Regards,ZachGuest Experience Team

Dear Jinseok, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded most of your expectations. We have also taken note of your feedback regarding the shower and will share it appropriately. It was our pleasure accommodating you, and we hope you will make the Sheraton Fallsview Hotel your home away from home whenever your travels bring you to our city. We look forward to your next visit!Best Regards,ZachGuest Experience Team

Dear Laura, We are delighted we exceeded your expectations for an outstanding stay at the Sheraton Fallsview Hotel and enjoyed our location as well as the beautiful views of Niagara Falls. It is also great to learn that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We can't wait to share your kind comments with them! It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area.Best Regards,ZachGuest Experience Team

Dear Darnell, Thank you for sharing your experience of your stay at Sheraton Fallsview Hotel. We are pleased to know that our location was convenient for you and allowed easy access to dining, shopping, and local attractions. We strive to provide our guests with a hassle-free experience, and we are delighted that you found everything you needed within walking distance. We look forward to welcoming you back for another enjoyable stay in the future.Best Regards,Zach,Guest Experience Team

Dear Cecilia, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Sheraton Fallsview Hotel. We hope to have the pleasure of doing so again on your next visit to the area.Best Regards,Zach,Guest Experience Team

Dear Sid, Thank you for your excellent review! We are thrilled to hear that you had a relaxing stay and that you enjoyed the comfort of your room and the stunning views of Niagara Falls. You can almost feel the mist! We sincerely appreciate you recommending the Sheraton Fallsview Hotel to future guests. We look forward to having you as our guest again soon.Best Regards,Zach,Guest Experience Team

Dear Kyle, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Sheraton Fallsview Hotel. We look forward to your return and wish you all the best with your future travels.Best Regards,Zach,Guest Experience Team

Dear Joanne, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at the Sheraton Fallsview Hotel, and we look forward to welcoming you back soon. Best Regards,Zach,Guest Experience Team

Dear Nikala, Thank you for your loyalty and for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the housekeeping issues. This is not typical of our usual standard, and we regret not meeting your expectations. Additionally, we are sorry for your unsatisfactory dining experience. Providing delicious, high-quality meals is at the heart of what we strive for, and we regret falling short in this regard. Please be assured that your comments will be addressed appropriately to enhance our services and offerings. On a positive note, we are glad to know that you enjoyed our captivating views and that you appreciated the room upgrade and our flexibility in accommodating an extra day. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a much-improved visit.Best Regards,Zach,Guest Experience Team

Dear Ethan, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered regarding the miscommunication on the closure of the indoor waterpark, which was a key attraction for your family. We understand how disappointing it must have been to discover this upon arrival, especially after planning your trip well in advance. Our goal is to provide an enjoyable and memorable experience for all our guests, and we regret falling short in this regard. Your concern regarding the alternative pool is duly noted. Please be assured that your comments will be addressed appropriately as we are continuously committed to improvements to our overall guest satisfaction. Your patience and understanding are deeply valued, and we hope to have the opportunity to regain your trust on a future visit.Best Regards,Zach,Guest Experience Team

Dear Angel, Thank you for your outstanding review! Providing exceptional service and memorable experiences for our guests is our top priority, and we are thrilled to know that we have met your expectations. We look forward to welcoming you back to the Sheraton Fallsview Hotel the next time you are in the area. Best Regards,Zach,Guest Experience Team

Dear Samuel, Thank you for your fabulous rating and for letting us know your stay at the Sheraton Fallsview Hotel was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Best Regards,ZachGuest Experience Team

Dear Mr. Azhar, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Best Regards,Zach,Guest Experience Team

Dear Iris, We are thrilled to hear that you loved the view of Niagara Falls! It is truly a breathtaking sight, and we are also delighted to learn that it added to the enjoyment of your exceptional stay with us at Sheraton Fallsview Hotel. Thank you for sharing your positive experience, and we hope to welcome you back soon for another memorable visit.Best Regards,Zach,Guest Experience Team

Dear Apostolos, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at the Sheraton Fallsview Hotel, and we look forward to welcoming you back soon. Best Regards,Zach,Guest Experience Team

Dear Karen, Thank you for taking the time to share your feedback regarding your recent stay at the Sheraton Fallsview Hotel. Ensuring our guests can easily explore the sights and sounds of the area is a priority for us, and we are delighted to hear that our location provided you with convenient access to all the nearby attractions. We look forward to welcoming you back the next time you are in the area.Best Regards,Zach,Guest Experience Team

Dear Angela, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Best Regards,Zach,Guest Experience Team

Dear Tatyana, Thank you for choosing the Sheraton Fallsview Hotel! and for sharing your feedback. Providing our guests with memorable experiences is our top priority, and we are thrilled to hear that the ambiance of our fireplace and the stunning view of the falls left a positive impression on you. We look forward to welcoming you back for another outstanding visit in the future.Best Regards,Zach,Guest Experience Team

Dear Agnes, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at the Sheraton Fallsview Hotel, and we look forward to welcoming you back soon. Best Regards,Zach,Guest Experience Team

Dear Joel, Thank you for sharing your feedback. We are delighted to hear that you enjoyed our ideal location near the Falls and other attractions. However, we sincerely apologize for the inconvenience you encountered during your stay. Our aim is to provide a seamless and pleasant experience for all our guests, and we regret falling short in this regard. We will share your comments appropriately, and we appreciate your patience.Best Regards,Zach,Guest Experience Team

Dear Winnie, Thank you for choosing the Sheraton Fallsview Hotel and for sharing your feedback. We are delighted to hear that you enjoyed our spacious accommodations. Providing our guests with such breathtaking scenery is always a highlight for us, and we are also glad to know that you found the stunning views of the falls and the vibrant atmosphere of Clifton Hill to your liking. It is also wonderful to know that our added amenities enhance your overall expereince with us. However, we regret not meeting all of your expectations. We appreciate your understanding and look forward to welcoming you back for a seamless visit.Best Regards,Zach,Guest Experience Team

Dear Millar, Thank you for your outstanding review regarding your recent stay at the Sheraton Fallsview Hotel. We are committed to providing an exceptional environment that captivates and inspires, and we are thrilled that you found our property to be a standout destination in your travels. We look forward to welcoming you back for more memorable moments.Best Regards,Zach,Guest Experience Team

Dear Heather, Thank you for choosing the Sheraton Fallsview Hotel and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back again soon. Best Regards,Zach,Guest Experience Team

Dear John, Thank you for sharing your feedback. While we are delighted to know that you enjoyed our convenient location, we sincerely apologize for the inconvenience you encountered with your room. Your comfort is of utmost importance to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed with our maintenance team to ensure the overall guest experience. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a much-improved visit.Best Regards,Zach,Guest Experience Team

Dear Richard, Thank you for choosing the Sheraton Fallsview Hotel and for sharing your feedback. We are delighted to know that you enjoyed most aspects of your visit. However, we are sorry if the parking fee came as a surprise to you. In the interest of transparency, we keep our website current with updated information, and we regret if you are not aware of this information before booking with us. We appreciate your understanding and look forward to welcoming you back the next time you are in the area.Best Regards,Zach,Guest Experience Team

Dear Isaac, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the delay at the front desk. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with the appropriate team to ensure it is not repeated moving forward. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back to provide you with the hospitality we are known for.Best Regards,Zach,Guest Experience Team

Dear Brigida, Thank you for taking the time to share your feedback regarding your recent stay at the Sheraton Fallsview Hotel. Providing a comfortable and pristine environment for our guests is our top priority, and we are delighted to hear that you enjoyed our spotless accommodations. We look forward to welcoming you back for another wonderful visit.Best Regards,Zach,Guest Experience Team

Dear Alinnette, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make the Sheraton Fallsview Hotel your home away from home whenever your travels bring you to our city. We look forward to your next visit!Best Regards,ZachGuest Experience Team

Dear Stephanie, Thank you for being our guest at the Sheraton Fallsview Hotel. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We can't wait to share your kind comments with them! We appreciate the review and look forward to having you as our guest again.Best Regards,ZachGuest Experience Team

Dear Susan, Thank you for choosing the Sheraton Fallsview Hotel and for sharing your feedback. We are delighted to hear that you enjoyed our convenient location near the Falls and well-equipped amenities. However, we sincerely apologize for the inconvenience you encountered with the housekeeping issues in your room. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with the appropriate team to ensure it is not repeated moving forward. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back to provide you with the hospitality we are known for.Best Regards,Zach,Guest Experience Team

Dear Heidi, Thank you for sharing your feedback regarding your recent stay at the Sheraton Fallsview Hotel. While we are glad to know that you enjoyed your overall experience with us, we sincerely apologize for the housekeeping issues in your room. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with the appropriate team to ensure it is not repeated moving forward. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back to provide you with the hospitality we are known for.Best Regards,Zach,Guest Experience Team

Dear Kevin, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Best Regards,Zach,Guest Experience Team

Dear Essi, We are delighted we exceeded your expectations for an outstanding stay at the Sheraton Fallsview Hotel, one of the most adored Niagara Falls hotels for visitors from around the world! It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area.Best Regards,ZachGuest Experience Team

Dear Jeanette, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at the Sheraton Fallsview Hotel, and we look forward to welcoming you back soon. Best Regards,Zach,Guest Experience Team

Dear Ashley, Thank you for sharing your feedback regarding your recent stay at the Sheraton Fallsview Hotel. While we are delighted to hear that you enjoyed our seamless front desk service, we regret any confusion regarding the clarity of the final bill. Your comments are invaluable as they guide us in our continuous commitment to improvements to our overall guest expereince. We appreciate your understanding and look forward to welcoming you back again soon.Best Regards,Zach,Guest Experience Team

Dear Kathy, Thank you for the outstanding review! We couldn't be more pleased that you had a relaxing stay and that you enjoyed the comforts of your room and the beautiful views of Niagara Falls. We are also glad that you loved our location. Thank you once more for recommending the Sheraton Fallsview Hotel to future guests. We look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Antonia, We are delighted we exceeded your expectations for an outstanding stay at the Sheraton Fallsview Hotel. We are also glad that you enjoyed the beautiful views of Niagara Falls. It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area.Best Regards,ZachGuest Experience Team

Dear Nezar, Thank you for choosing our hotel and taking the time to provide feedback. We regret your disappointment with the view and the lack of satisfactory assistance in this matter. We will share your comments appropriately and use your feedback to improve our guest services going forward. We encourage you to try us again in the future as we are confident you will enjoy the exceptional experience we are known for providing!Best Regards,ZachGuest Experience Team

Dear Andrew, Thank you for the outstanding review! We couldn't be more pleased that you had a relaxing stay and that you enjoyed the beautiful views of Niagara Falls. You can practically feel the mist! Thank you for choosing the Sheraton Fallsview Hotel, and we look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Melissa, Thank you for rating your stay at Sheraton Fallsview Hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Best Regards,ZachGuest Experience Team

Dear Robbin, Thank you for choosing Sheraton Fallsview Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Bruno, Thank you for choosing to stay at the Sheraton Fallsview Hotel. Located directly across from breathtaking Niagara Falls in the heart of the tourist area and connected to the largest indoor waterpark, we offer something for everyone in your family! We love knowing how much you enjoyed your time here. We hope we will be the first hotel you think of on future trips to the area.Best Regards,ZachGuest Experience Team

Dear Guisela, Thank you for the outstanding review! We couldn't be more pleased that you had a relaxing stay and that you enjoyed the beautiful views of Niagara Falls. You can practically feel the mist! Thank you for choosing the Sheraton Fallsview Hotel, and we look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Aziz, We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectations. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.Best Regards,ZachGuest Experience Team

Dear Jeffery, Thank you for your honest evaluation. We are deeply sorry that our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up and resolve everything to your total satisfaction; therefore, we are disappointed this was not your experience. We hope you will give us the opportunity to make it up to you on a future visit.Best Regards,ZachGuest Experience Team

Dear Ms. Ann, Thank you for evaluating your stay at the Sheraton Fallsview Hotel. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with the excellent views of your room. We offer our guests a large selection of Fallsview Rooms, and each of our rooms features state-of-the-art technology, spacious bathrooms, and the most comfortable beds around! We appreciate your business and hope to welcome you back soon for another enjoyable stay.Best Regards,ZachGuest Experience Team

Dear Ale, Thank you for your recent stay at the Sheraton Fallsview Hotel and your kind review. We work hard to provide excellent service, so it is always great to learn that it is making a difference. We will share your kind words with our front desk team and thank them personally for the work that they are doing daily. Thank you again, and we hope to have the opportunity to welcome you back very soon.Best Regards,ZachGuest Experience Team