The room was excellent just the check in was super awful
Stayed 1 night in Dec. 2019
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Sheraton On The Falls Hotel
Star Rating
Information
Reviews
Very Good
11,137 reviews
Amenities
- Pool
- Free WiFi
- Air Conditioning
- Spa
Map
5875 Falls Ave, Niagara Falls, ON
What's nearby
- Oakes Garden Theatre
- 2 min walk
- Casino Niagara
- 3 min walk
- Fallsview Indoor Waterpark
- 8 min walk
- Buffalo, NY (BUF-Buffalo Niagara Intl.)
- 36 min drive
Choose dates to view prices
Book online or call:
1-866-500-4938Room, 2 Queen Beds, No View
Room Amenities
- Sleeps 5
More detailsRoom, 1 Queen Bed, No View
Room Amenities
- Sleeps 2
More detailsRoom, 2 Queen Beds, City View
Room Amenities
- City view
- Sleeps 5
More detailsRoom, 1 King Bed, View
Room Amenities
- City view
- Sleeps 2
More detailsRoom, 1 Queen Bed, View (Partial Falls View)
Room Amenities
- City view
- Sleeps 2
More detailsRoom, 2 Queen Beds, View
Room Amenities
- Park view
- Sleeps 5
More detailsRoom, 2 Queen Beds, View (American Falls View)
Room Amenities
- Water view
- Sleeps 5
More detailsRoom, 2 Queen Beds, View (Falls View)
Room Amenities
- Water view
- Sleeps 5
More detailsDeluxe Room, 2 Queen Beds, View (Falls View, High Floor)
Room Amenities
- Water view
- Sleeps 5
More detailsDeluxe Room, 1 King Bed, View (Falls View, High Floor)
Room Amenities
- Water view
- Sleeps 3
More detailsRoom, 1 King Bed, Fireplace, View (Falls View, High Floor)
Room Amenities
- Water view
- Sleeps 3
More details
About this area
Niagara Falls
Located in Niagara Falls, Sheraton On The Falls Hotel is in the city centre and on a river. Clifton Hill and Fashion Outlets of Niagara Falls are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Niagara Falls State Park and Horseshoe Falls. Travelling with kids? Don't miss Fallsview Indoor Waterpark and Aquarium of Niagara. Our guests appreciate the hotel's quiet location.
What's nearby
- Oakes Garden Theatre - 2 min walk
- Casino Niagara - 3 min walk
- Crystal Caves - 4 min walk
- Guinness World of Records Museum - 5 min walk
- Fallsview Indoor Waterpark - 8 min walk
Getting around
- Niagara Falls Station - 3 min drive
- Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive
Restaurants
- Where to eat
- Massimo’s Italian – Fine-dining restaurant with a bar offering Italian cuisine. Serves dinner daily.
- Fallsview Buffet – Buffet restaurant. Serves dinner daily.
- Breakfast Buffet on 13 – Buffet restaurant. Serves breakfast and lunch daily.
- Niagara Vines Lobby Wineb – Wine bar. Serves dinner daily.
About this property
Policies
Check-in
Check-in between 4 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are available for CAD 25.0 per stay.
Pets
- Pets not allowed
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: CAD 27.95 for adults and CAD 14.00 for children (approximately)
- Fee for in-room wireless Internet: CAD 15.95 per day (rates may vary)
- Self-parking fee: CAD 35 per night (in/out privileges)
- Valet parking fee: CAD 55 per night (in/out privileges)
- Rollaway bed fee: CAD 25.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
Pool access available from 8:00 AM to 10:00 PM Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Property is also known as
- Sheraton Falls Hotel Niagara Falls
- Sheraton Falls Hotel
- Sheraton Falls Niagara Falls
- Sheraton Falls
- Sheraton On The Falls Hotel Niagara
- Sheraton Niagara Falls
- Sheraton Hotel Niagara Falls
- Niagara Falls Sheraton
- Sheraton On The Falls
Property amenities
Internet
- Available in all rooms: WiFi (CAD 15.95 per day)
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking: CAD 35 per night
- Valet parking: CAD 55 per night
- Electric car charging station
- Free casino shuttle
Food and drink
- Buffet breakfast available for a fee daily 7 AM–11 AM: CAD 27.95 for adults and CAD 14.00 for children
- 3 restaurants and 1 coffee shop/cafe
- 1 bar
- Room service available
Things to do
- 24-hour fitness centre
- Arcade/game room
- Bike hire
- Full-service spa
- Hiking/biking trails
- Horse riding/hire
- Indoor pool
- Mini golf
- Nightclub
- Outdoor pool
- Shopping
- Water park access (surcharge)
Family friendly
- Arcade/game room
- Corner/local shop
- Indoor pool
- Mini golf
- Outdoor pool
- Fridge
- Snack bar/deli
Conveniences
- ATM/banking services
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Corner/local shop
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- French
Business services
- 18 meeting rooms
- Business centre
- Conference centre
Spa
- 4 treatment rooms
- Aromatherapy
- Ayurvedic treatments
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - hot stone
- Massage/treatment rooms
- Spa open daily
- Hot tub
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
More
- 40 casino gaming tables
- 1700 casino slot machines
- Casino (95000 square feet of space)
- Casino VIP room
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Heating
- Hypo-allergenic bedding
- Linens
- Premium bedding
Bathroom
- Free toiletries
- Hairdryer
- Shower/bathtub combination
- Towels
Entertainment
- 37-inch TV
- TV channels
- pay films
Food and drink
- Coffee/tea maker
- Free bottled water
- Fridge
More
- Desk
- Iron/ironing board
- Phone
Nearby things to do
Activities
- Golf
- Theme parks
Where to eat
- Massimo’s Italian – Fine-dining restaurant with a bar offering Italian cuisine. Serves dinner daily.
- Fallsview Buffet – Buffet restaurant. Serves dinner daily.
- Breakfast Buffet on 13 – Buffet restaurant. Serves breakfast and lunch daily.
- Niagara Vines Lobby Wineb – Wine bar. Serves dinner daily.
- Starbucks – Coffee shop. Serves breakfast and lunch daily.
Frequently asked questions
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best. Easy walk to the falls and up Clifton Hill. Had dinner at chef Massimo’s restaurant and it was terrific. Recommend the salmon.
Stayed 1 night in Dec. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms have balcony doors that open so you can hear the Falls.
Stayed 1 night in Dec. 2019
- Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since my fiancé and I were celebrating his birthday and our engagement the hotel gave us a complimentary bottle of red wine. Our room was beautiful, jacuzzi tub was amazing and the fireplace added a romantic touch with the beautiful view of the falls. We also used the spa and had a billing issue, spa was closed so I went to the front desk and they immediately rectified the issue. Amazing hotel
Stayed 2 nights in Nov. 2019
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