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Sheraton Fallsview Hotel

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Featured Image
Water Park
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Water Park
Premium bedding, in-room safe, desk, blackout drapes

Overview of Sheraton Fallsview Hotel

Sheraton Fallsview Hotel

4 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

  • Popular LocationOakes Garden Theatre2 min walk
  • Popular LocationFallsview Casino17 min walk
  • Popular LocationNiagara Falls State Park20 min walk
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)36 min drive

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About this area

Niagara Falls

Located in Niagara Falls, Sheraton Fallsview Hotel is in the city center and on a river. Fallsview Indoor Waterpark is a popular attraction and the area's natural beauty can be seen at Oakes Garden Theatre and Queen Victoria Park. Traveling with kids? Don't miss Niagara SkyWheel and Maid of the Mist. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails and horse riding. Guests appreciate the hotel's location for the sightseeing.
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Popular Location

What's nearby

  • Oakes Garden Theatre - 2 min walk
  • Casino Niagara - 3 min walk
  • Fallsview Indoor Waterpark - 8 min walk
  • Fallsview Casino - 17 min walk
  • Niagara Falls State Park - 20 min walk

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 3 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • Massimo’s Italian — 1 min walk
  • Fallsview Buffet — 1 min walk
  • Mama Mia's — 5 min walk
  • The WORKS Gourmet Burger Bistro — 5 min walk
  • Antica Pizzeria & Ristorante — 6 min walk

About this property

Sheraton Fallsview Hotel

4-star family-friendly hotel, walk to Casino Niagara
This smoke-free hotel features 3 restaurants, a full-service spa, and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool, and an outdoor pool are onsite. All 669 rooms provide conveniences like refrigerators and coffee makers, plus WiFi and TVs with cable channels. Room service, premium bedding, and free bottled water are among the other amenities available to guests. Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Christienne Fallsview Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 35 per night; includes in/out privileges)
  • Valet parking on site (CAD 55 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free casino shuttle

Food and drink

  • English breakfast available for a fee daily 7 AM–11 AM: CAD 27.95 for adults and CAD 14.00 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Shopping
  • Water park access (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • Business center
  • Conference center
  • Meeting rooms - 18

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 40 casino gaming tables
  • 1700 casino slot machines
  • Casino (95000 square feet of space)
  • Casino VIP room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Similar properties

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Niagara Falls
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Pool
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Family-friendly
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Hotel
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Guest rating 3.5+
Guest rating 3.5+
4 star
4 star

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CAD 25.0 per stay

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: CAD 27.95 for adults and CAD 14.00 for children (approximately)
  • Fee for in-room wireless Internet: CAD 15.95 per day (rates may vary)
  • Self parking fee: CAD 35 per night (in/out privileges)
  • Valet parking fee: CAD 55 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 1880 out of 4449 reviews
5 - Excellent 42%
Rating 4 - Good. 1372 out of 4449 reviews
4 - Good 31%
Rating 3 - Okay. 601 out of 4449 reviews
3 - Okay 14%
Rating 2 - Poor. 356 out of 4449 reviews
2 - Poor 8%
Rating 1 - Terrible. 240 out of 4449 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed twice now. 1st time had poor customer service, but thought we'd give it a try again. A great property, great location, poor customer service
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to stay! Friendly staff, clean rooms! I would stay there again!
Stayed 2 nights in Jun 2021

4/5 Good

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a problem with parking
Stayed 1 night in Jun 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We arrived in Niagara literally on the day Ontario opened on June 11th. We were super excited about the getaway from Toronto. The room was clean and the view was gorgeous. We truly enjoyed our stay. The only complaint will be these two things 1) Parking: The fee for parking inside the building is not included, the concierge at the front desk did not inform us about the cost of parking. The overall cost for parking for Two nights came to 90doallars plus taxes which was quite hefty. Secondly, No one picks up the phone when you call for room service or even the front desk for help. The phone rings but no one pick up. Both night we stayed there we had to physically go down to speak the front desk.
Stayed 2 nights in Jun 2021