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Overview of Sheraton On The Falls Hotel

Photo gallery

Guest reviews

4.1 / 5Very Good
11,713 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

Popular LocationOakes Garden Theatre2 min walk
Popular LocationCasino Niagara3 min walk
RestaurantCCSwirls1 min walk
RestaurantFallsview buffet1 min walk
AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)36 min drive

Choose dates to view prices

  • Room, 2 Queen Beds, No View

    Room, 2 Queen Beds, No View

    Room amenities

    • 290 sq ft
    • Sleeps 5
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  • Room, 1 Queen Bed, No View

    Room, 1 Queen Bed, No View

    Room amenities

    • 284 sq ft
    • Sleeps 2
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  • Room, 1 King Bed, View

    Room, 1 King Bed, View

    Room amenities

    • 320 sq ft
    • City view
    • Sleeps 2
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  • Room, 2 Queen Beds, City View

    Room, 2 Queen Beds, City View

    Room amenities

    • 320 sq ft
    • City view
    • Sleeps 5
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  • Room, 2 Queen Beds, View

    Room, 2 Queen Beds, View

    Room amenities

    • Park view
    • Sleeps 5
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  • Room, 1 Queen Bed, View (Partial Falls View)

    Room, 1 Queen Bed, View (Partial Falls View)

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 2
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  • Room, 2 Queen Beds, View (American Falls View)

    Room, 2 Queen Beds, View (American Falls View)

    Room amenities

    • 290 sq ft
    • Water view
    • Sleeps 5
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  • Room, 2 Queen Beds, View (Falls View)

    Room, 2 Queen Beds, View (Falls View)

    Room amenities

    • 425 sq ft
    • Water view
    • Sleeps 5
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  • Deluxe Room, 2 Queen Beds, View (Falls View, High Floor)

    Deluxe Room, 2 Queen Beds, View (Falls View, High Floor)

    Room amenities

    • 374 sq ft
    • Water view
    • Sleeps 5
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  • Deluxe Room, 1 King Bed, View (Falls View, High Floor)

    Deluxe Room, 1 King Bed, View (Falls View, High Floor)

    Room amenities

    • 344 sq ft
    • Water view
    • Sleeps 3
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  • Room, 1 King Bed, Fireplace, View (Falls View, High Floor)

    Room, 1 King Bed, Fireplace, View (Falls View, High Floor)

    Room amenities

    • 398 sq ft
    • Water view
    • Sleeps 3
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About this area

Niagara Falls

Located in Niagara Falls, Sheraton On The Falls Hotel is in the city centre and on a river. The area's natural beauty can be seen at Oakes Garden Theatre and Horseshoe Falls, while Crystal Caves and Fallsview Indoor Waterpark are popular local attractions. Travelling with kids? Don't miss Niagara SkyWheel and Maid of the Mist. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's location for the sightseeing.

Popular Location

What's nearby

  • Oakes Garden Theatre - 2 min walk
  • Casino Niagara - 3 min walk
  • Crystal Caves - 4 min walk
  • Guinness World of Records Museum - 5 min walk
  • Fallsview Indoor Waterpark - 8 min walk

Getting around

  • Niagara Falls Station - 3 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

Restaurants

  • Massimo’s Italian — 1 min walk
  • Fallsview Buffet — 1 min walk
  • CCSwirls - 1 min walk
  • Fallsview buffet - 1 min walk
  • Hard Rock Cafe - 1 min walk

About this property

Sheraton On The Falls Hotel

4-star, family-friendly hotel, walk to Casino Niagara
This smoke-free hotel features 3 restaurants, a full-service spa and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool and an outdoor pool are on-site. All 669 rooms provide conveniences such as fridges and coffee makers, plus wireless Internet access (surcharge) and TVs with cable channels. Room service (during limited hours), premium bedding and free bottled water are among the other amenities available to guests.
Sheraton On The Falls Hotel offers 669 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
This Niagara Falls hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: WiFi (CAD 15.95 per day)
Available in some public areas: Free WiFi

Parking and public transport

Self parking: CAD 35 per night
Valet parking: CAD 55 per night
Electric car charging station
Free casino shuttle

Food and drink

Buffet breakfast available for a fee daily 7 AM–11 AM: CAD 27.95 for adults and CAD 14.00 for children
3 restaurants and 1 coffee shop/cafe
1 bar
Room service available

Things to do

24-hour fitness centre
Arcade/game room
Bike hire
Children's pool
Full-service spa
Hiking/biking trails
Horse riding/hire
Indoor pool
Mini golf
Nightclub
Outdoor pool
Shopping
Water park access (surcharge)

Family friendly

Arcade/game room
Children's pool
Corner/local shop
Indoor pool
Mini golf
Outdoor pool
Fridge
Snack bar/deli
Waterslide

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
French

Business services

18 meeting rooms
Business centre
Conference centre

Outdoors

Pool sunloungers
Terrace

Spa

4 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - hot stone
Massage/treatment rooms
Spa open daily
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

40 casino gaming tables
1700 casino slot machines
Casino (95000 square feet of space)
Casino VIP room
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Heating
Hypo-allergenic bedding
Linens
Premium bedding

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

37-inch TV
TV channels
Films for purchase

Food and drink

Coffee/tea maker
Free bottled water
Fridge

More

Desk
Iron/ironing board
LED light bulbs
Phone
Recycling
Safe

Policies

Check-in

Check-in between 4 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per stay.

Payment types accepted at this property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CAD 27.95 for adults and CAD 14.00 for children (approximately)
  • Fee for in-room wireless Internet: CAD 15.95 per day (rates may vary)
  • Self-parking fee: CAD 35 per night (in/out privileges)
  • Valet parking fee: CAD 55 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 8:00 AM to 10:00 PM Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • Sheraton Falls Hotel Niagara Falls
  • Sheraton Falls Hotel
  • Sheraton Falls Niagara Falls
  • Sheraton Falls
  • Sheraton On The Falls Hotel Niagara
  • Sheraton Niagara Falls
  • Sheraton Hotel Niagara Falls
  • Niagara Falls Sheraton
  • Sheraton On The Falls

Guest reviews

4.1
5 - Excellent
5,291
4 - Good
3,927
3 - Okay
1,432
2 - Mediocre
683
1 - Poor
380
4.3
Cleanliness
4.2
Service and Staff
4.1
Amenities
4.1
Property condition

3/5

    The view was great. Hotel coul benefit from from upgrading

    Stayed 3 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff was incredible. Excellent service and knowledge. I will be hand writing a note to top manager regarding the service of the staff that assisted us during our stay. They all deserve a positive employment review and raise. They represented the property at the utmost level.

    Stayed 3 nights in Mar. 2020

    3/5

      This traveller didn’t leave comments with their review
      Stayed 1 night in Mar. 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 2 nights in Aug. 2019

      4/5 Good

      • Liked: Property conditions & facilities

      Stayed 1 night in Mar. 2020