We loved our stay! We were thrilled to find we'd actually booked a suite which was very spacious and comfortable with first class amenities. Our room was in the spa wing so VERY private and quiet. Liked that. Bed firm yet comfy - great nights sleep. Separate living area w/tv - nice. Bathroom was huge w/whirlpool tub and separate shower. Thank you to Brittany for caring for our room during our stay. Every night, there's a fresh rose on your pillow. Nice touch!!
Hotel just lovely - large, spacious, indoor pool, outdoor pool nice (very crowded while we were in town but still usable), spa area w/hot spring was super nice at end of long touring day. Lobby sitting area w/fresh water and fruit a plus. Lobby very pretty w/contemporary flair. Not fru fru but representative of period. Liked we could use facilities at Prince of Wales and Queens Landing. Enjoyed the former's lounge so much better that P&P's. Spacious vs tucked in corner.
We reallllly enjoyed our stay, free shuttle, our bellman/shuttle guy Alex, and pretty much everyone on staff. All were helpful. Other guests equally pleased it seemed.
Cannery Restaurant was great for b'fast; average in my mind for dinner compared to other NOL restaurants with significant edge.
Only negative I can present was on arrival, we wanted to celebrate our wknd with a drink in the lounge. Crabby male waiter seemed irritated. He turned me "off" w/ the negative aura. New job!
Suggestion to hotel: add a 2nd morning regular coffee caraffe.