Ratings based on 5,162 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
71% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromlondon on

We paid to be moved to the falls side-worth it.

Posted 5-Dec-2016
Good view of the falls but if trees were in bloom you wouldn't see much from the 5th floor. Go higher for a view.
2out of 5
by A verified traveller fromToronto, Ontario, Canada

Hidden Fees

Posted 4-Dec-2016
Pros: The view from the room was spectacular.
Cons: Stop hotel fee, and don't charge $25.00 per night for parking.
Location: Niagara Falls.....what can you say, it is beautiful. The Christmas light show all around Niagara was great.
I hate when you buy something or go somewhere and you are charged a "fee". I was charged a hotel fee of $14.95 plus tax. When I asked what the fee was for, I was told that all of the hotels did it. This is not true, as the hotel I stayed at last year did not charge this fee. They also took a deposit of $250.00 on my visa in case I trashed the room. I am 63 years old....how much trashing can I possibly do.
4out of 5
by A verified traveller fromBig Rapids, MI

Close to falls, view of the falls from 8th floor

Posted 3-Dec-2016
We'll stay here again, good value/proximity to falls, casino.
4out of 5
by A verified traveller fromToronto

A wonderful location with a stunning view.

Posted 2-Dec-2016
Pros: The view of the falls.
Cons: A $5 parking fee instead of $25. Resort fee should only be allowed to be added if you are staying in a casino. A rip off.
Location: Walk the falls, Imax theatre, lots of restaurants, a beautiful drive in both directions to LOTL or along the Niagara River. Gambling.
A great view of both the Rainbow (American) Falls and the Horseshoe (Canadian) Falls. A short walk to expensive restaurants. Expensive because of their location only. Ihop cost us $50 for breakfast!!!!!! Ridiculous! An easy walk to Casinos. Close to Incline Railway to the falls, but it was closed for maintenance the 4 days we were there. Definitely recommend the fall view rooms, ours was on the 18th floor so the view was awesome and the room was large, clean and spaceous. Expedia price was excellent. Do not like the added resort fees and cost for parking.
5out of 5
by A verified traveller fromUS

November 30th through December 1st 2016

Posted 2-Dec-2016
Great place and staff... only complaint was a loud noise from an exterior loose panel, which kept us awake at night. The staff were aware, just couldn't repair until the weather allowed. Room 2017, great view of the falls!
1out of 5
by A verified traveller

Worst hotel i've booked on this website.

Posted 21-Nov-2016
Not worth your money, not clean, extra charges. This hotel should not be on this website.
5out of 5
by A verified traveller fromUS

Best views of the fall

Posted 21-Nov-2016
Pros: Great views
Cons: Less surprise fees
We loved our experience. It was lovely minus the surprise fees associated with the hotel. Our river view was perfect and we could see both falls
3out of 5
by A verified traveller fromb

Beautiful view ! Poor amenities!

Posted 20-Nov-2016
The view of the falls was breathtaking from the 11th floor but the room did have much to offer. There was no fridge !!! Which was the worst thing given we had a lot of food and beverages to put it. The jacuzzi needed a thorough cleaning. But the beds were clean and over all the room was clean. The tv didn't work that great. I would say it's about a 3 star hotel definitely not worth the cost of $500/nt.
1out of 5
by A verified traveller

Its a BIG RIP Off

Posted 17-Nov-2016
With discounted price of $120.01 we feel we are lucky to booked at the perfect timing. Nightmare began when we checked in there is Hotel fee of $16.89 Then they gave us a hotel room in the oldest part of the building (looks like its not really part of the Oak like a separate/ just adjacent building more of a motel its a two storey building) room has funny smell looks dirty . We stay outside rest of the day came back past midnight and check out early 7:20 to avoid this nasty room
3out of 5
by A verified traveller

Posted 14-Nov-2016
Large room, GREAT Falls view! Not much by way of other amenities, but we booked for view and location...