Ratings based on 277 Verified Reviews

3.7 out of 5
71% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 14-Jul-2019
Comment from Hotel Management
16-Jul-2019 by Becky, Hotel Management
thank you for staying with us and we appreciate your rating to our business.
3 out of 5
by A verified traveller

Posted 13-Jul-2019
Comment from Hotel Management
14-Jul-2019 by Becky, Hotel Management
thank you for staying with us and we appreciate your feedback. Hoping you can give us more detail comments so that we can improve and serve you better next time.
4 out of 5
by A verified traveller

Posted 7-Jul-2019
WiFi connection did not work at all for us. Complained to the front desk but did not fix it.
Comment from Hotel Management
10-Jul-2019 by Becky, Hotel Management
thank you for letting us know. we are upgrading the wifi network which will improve the wifi connection way better. you will not have the wifi connection problem if you come next time.
4 out of 5
by A verified traveller from Toronto

Posted 2-Jul-2019
I liked the fact that it was on a fairly quiet street but there were alot of variety within a 5 minute walk. The staff were super friendly and helpful. I enjoyed the stay.
Comment from Hotel Management
2-Jul-2019 by Becky, Hotel Management
thank you for staying with us and we appreciate your rating to our business.
4 out of 5
by A verified traveller

Posted 30-Jun-2019
Value for money, has a pool and its own bbq spot and a small picnic area
Comment from Hotel Management
30-Jun-2019 by Becky, Hotel Management
thank you for staying with us and we appreciate your rating to our business. we are trying to do more to better serve for our guest. Hoping will see you in the near future!
2 out of 5
by A verified traveller

Posted 25-Jun-2019
Comment from Hotel Management
26-Jun-2019 by Becky, Hotel Management
thank you very much for staying with us and we appreciate your time to giving us the rating to our business. If you can give us more detail about the aspects we need to improve, that would help us a lot. thanks and best regards,
3 out of 5
by A verified traveller

Posted 12-Jun-2019
Comment from Hotel Management
14-Jun-2019 by Becky, Hotel Management
thank you for staying with us.
3 out of 5
by A verified traveller

Posted 10-Jun-2019
Comment from Hotel Management
12-Jun-2019 by Becky, Hotel Management
thank you for staying with us and your rating our business. Hoping you can write more detail what we should improve to serve guest better.
2 out of 5
by A verified traveller

Posted 8-Jun-2019
The intersection has traffic at night time. Noisy area. Not secure windows. There is renovation.
Comment from Hotel Management
8-Jun-2019 by Becky, Hotel Management
thank you for staying with us and we appreciate your review to our business. Hoping you have a great summer!
5 out of 5
by A verified traveller

Posted 30-May-2019
Family run property. Neat and clean. Free parking. Close to the falls, but one would need to drive to get there.
Comment from Hotel Management
31-May-2019 by Becky, Hotel Management
thank you for staying with us and we appreciate your review of our business and we hope you have a wonderful trip in Niagara.