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Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Photo gallery for Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Exterior
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Standard Room, 1 Queen Bed, Accessible (Roll-In Shower) | Blackout drapes, iron/ironing board, free cribs/infant beds
Blackout drapes, iron/ironing board, free cribs/infant beds

Overview of Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3.0 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
5339 Murray St, Niagara Falls, ON, L2G2J3

Explore the area

  • Popular LocationFallsview Casino2 min walk
  • Popular LocationSkylon Tower6 min walk
  • Popular LocationClifton Hill16 min walk
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)39 min drive

Room options

About this area

Niagara Falls

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel is located in Fallsview, a neighborhood in Niagara Falls, and is near theme parks. Skylon Tower and Rainbow Bridge are notable landmarks, and travelers looking to shop may want to visit Clifton Hill and Fashion Outlets of Niagara Falls. Don't miss out on a visit to Fallsview Indoor Waterpark. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Fallsview Casino - 2 min walk
  • Queen Victoria Park - 3 min walk
  • Skylon Tower - 6 min walk
  • Minolta Tower - 7 min walk
  • Clifton Hill - 16 min walk

Getting around

  • Niagara Falls Station - 8 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 39 min drive

Restaurants

  • Tim Hortons - 4 min walk
  • Il Gelato di Carlotta - 4 min walk
  • CopaCabana Brazilian Steak House - 6 min walk
  • Papa John's - 6 min walk
  • Queen Victoria Place - 7 min walk

About this property

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3-star hotel located in Fallsview
Located close to Fallsview Casino and Skylon Tower, Holiday Inn Niagara Falls - By The Falls, an IHG Hotel provides a terrace, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna or the steam room. The onsite theme restaurant, Cocos, features al fresco dining. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Full breakfast (surcharge), tour/ticket assistance, and a front desk safe
  • A gift shop, multilingual staff, and luggage storage
  • Guest reviews say good things about the overall value, helpful staff, and walkable location
Room features
All 122 rooms have comforts such as pillow menus and air conditioning, in addition to thoughtful touches like free WiFi and free newspapers. Guest reviews say good things about the clean, comfortable rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Mini fridges, free infant beds, and coffee/tea makers

Languages

Chinese (Mandarin), English, Italian, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily: CAD 12.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Cocos

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Recycling

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: CAD 12.95 per person (approximately)
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Frequently asked questions

Does Holiday Inn Niagara Falls - By The Falls, an IHG Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel on Feb 6, 2023 start from CA $94.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Niagara Falls - By The Falls, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?

Check-in is from 3:00 PM - 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?

Check-out is at noon.

Where is Holiday Inn Niagara Falls - By The Falls, an IHG Hotel located?

Located in Fallsview, this hotel is within a 10-minute walk of Fallsview Casino and Skylon Tower. Clifton Hill and Horseshoe Falls are also within 1 mi (2 km).

Can I cancel my reservation for free at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Niagara Falls - By The Falls, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Niagara Falls - By The Falls, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.8

Good

Rating 10 - Excellent. 882 out of 2315 reviews" "
" "10 - Excellent 38%
Rating 8 - Good. 806 out of 2315 reviews" "
" "8 - Good 35%
Rating 6 - Okay. 309 out of 2315 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 153 out of 2315 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 165 out of 2315 reviews" "
" "2 - Terrible 7%

8.0/10

Cleanliness

8.1/10

Staff & service

7.7/10

Amenities

7.7/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Checkin was fast. Rooms are clean, it is in a great location.
Stayed 1 night in Feb 2023

4/10 Poor

MARLA

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Check in was very slow, we were the only person in line, and two staff were on the phone, but one was using the 3rd persons computer so he was unable to check us in so we stood there for 10 minutes waiting
Stayed 1 night in Jan 2023

2/10 Terrible

Evron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Woman at front desk didn’t know what she was doing charging more for incidentals than she should…
Stayed 1 night in Jan 2023

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 1 night in Jan 2023

10/10 Excellent

Caliche

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious. Fully enjoyed the jetted tub! Area was nice and lots of places to explore in the area. Enjoyed breakfast at their restaurant. Drinks were great. Will return
Stayed 2 nights in Jan 2023

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very welcoming and pleasant. We enjoyed our stay. Thank you!
Stayed 1 night in Jan 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jan 2023

10/10 Excellent

PAUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good overall
Stayed 2 nights in Jan 2023

10/10 Excellent

Alisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and courteous employees. Close to all the attractions. I would definitely recommend .
Stayed 2 nights in Jan 2023

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Rooms were clean and newly renovated. Parking is free which is a bonus since most hotels are charging 20.00 for parking. Fallsview casino is a 2 minute walk. Great value. No surprise charges.
Stayed 1 night in Jan 2023