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Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Photo gallery for Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Exterior
Indoor pool, outdoor pool
Blackout drapes, iron/ironing board, free cribs/infant beds
Breakfast, lunch, dinner served; alfresco dining
Lobby

Overview of Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3.0 star property
7.8 out of 10 Good
7.8/10 Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
5339 Murray St, Niagara Falls, ON, L2G2J3

Explore the area

  • Popular LocationFallsview Casino2 min walk
  • Popular LocationClifton Hill15 min walk
  • Popular LocationFallsview Indoor Waterpark20 min walk
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)39 min drive

Room options

About this area

Niagara Falls

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel is located in Fallsview, a neighborhood in Niagara Falls, and is near theme parks. Skylon Tower and Rainbow Bridge are notable landmarks, and some of the area's activities can be experienced at Thundering Waters Golf Club and Legends on the Niagara. Don't miss out on a visit to Fallsview Indoor Waterpark. Guests appreciate the hotel's location for the sightseeing.
Visit our Niagara Falls travel guideOpens in a new window
Map

What's nearby

  • Fallsview Casino - 2 min walk
  • Skylon Tower - 6 min walk
  • Journey Behind The Falls - 12 min walk
  • Clifton Hill - 15 min walk
  • Fallsview Indoor Waterpark - 20 min walk

Getting around

  • Niagara Falls Station - 5 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 39 min drive

Restaurants

  • Tim Hortons - 3 min walk
  • Skylon Tower - 6 min walk
  • Grand Buffet - 4 min walk
  • Spyce Lounge - 3 min walk
  • Brasa Brazilian Steak House & Wine Bar - 2 min walk

About this property

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3-star hotel near Fallsview Casino
Located close to Skylon Tower and Horseshoe Falls, Holiday Inn Niagara Falls - By The Falls, an IHG Hotel provides a terrace, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna or the steam room. The onsite theme restaurant, Cocos, features al fresco dining. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Full breakfast (surcharge), a gift shop, and free newspapers
  • A front-desk safe, tour/ticket assistance, and multilingual staff
  • Guest reviews say good things about the breakfast, overall value, and helpful staff
Room features
All 122 rooms have comforts such as pillow menus and air conditioning, in addition to thoughtful touches like free WiFi and free newspapers. Guest reviews say good things about the clean, comfortable rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with hair dryers
  • Flat-screen TVs with cable channels
  • Mini fridges, free infant beds, and coffee/tea makers

Languages

Chinese (Mandarin), English, Italian, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM–11:30 AM for a fee: CAD 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 12.95 per person
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Frequently asked questions

Does Holiday Inn Niagara Falls - By The Falls, an IHG Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?

As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel on Jun 11, 2023 start from CA $199.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Niagara Falls - By The Falls, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?

Check-in is from 3:00 PM - 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?

Check-out is at noon.

Where is Holiday Inn Niagara Falls - By The Falls, an IHG Hotel located?

Located in Fallsview, this hotel is within a 10-minute walk of Fallsview Casino and Skylon Tower. Clifton Hill and Horseshoe Falls are also within 1 mi (2 km).

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel Reviews

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 963 out of 2395 reviews" "
" "10 - Excellent 40%
Rating 8 - Good. 802 out of 2395 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 309 out of 2395 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 154 out of 2395 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 167 out of 2395 reviews" "
" "2 - Terrible 7%

8.1/10

Cleanliness

8.2/10

Staff & service

7.7/10

Amenities

7.7/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The outside of the building is older but the room was remodeled and updated. It was easy to walk to the falls from the hotel although it is on a hill so the walk back would be difficult for some. The WEGO busses have stops within a block of the hotel which was really convenient.
Stayed 3 nights in May 2023

8/10 Good

Maria, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was really nice and wwll kept. The staff was professional and very helpful. The hotel is in walking distance to the Falls. No complaints.
Stayed 2 nights in Jun 2023

4/10 Poor

Bhasanie

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is situated close to the falls, about 5-8 minutes walk and about 3 minutes drive to the busy Clifton Hill. The room is in excellent condition and well kept. However, the property it self is quite disappointing and pictures posted are totally different. The property is a 6 story building, looks like apartment building. The pool not very welcoming. There wasn’t an indoor pool as stated. Dirty laundry were left outside our door for quite some time as well as garbage bins. The hall way is depressing. Looks like a run down property except for the room. You could smell chlorine as soon as you enter the entrance and piles of laundry by the elevator and entrance way. I wouldn’t waste my money here again.
Stayed 1 night in Jun 2023

10/10 Excellent

Hammad

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
awesome
Stayed 2 nights in May 2023

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the shower steam sauna was very luxurious
Stayed 4 nights in May 2023

8/10 Good

Faisal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and right in the middle of all the attractions. Friendly staff and clean property. My only complaint is the the AC was so loud that it kept us awake most on the night, aside from that no other complaints. Will definitely be staying here again.
Stayed 2 nights in May 2023

10/10 Excellent

Luz Angela

Liked: Cleanliness, staff & service, property conditions & facilities
This location was awesome, the attention, services and everything we was in contact was fantastic, we would be back to future locations with you, thanks a lot.
Stayed 1 night in May 2023

4/10 Poor

Jessia

Disliked: Property conditions & facilities
The property had a slightly damaged door for balcony that did not open
Stayed 2 nights in May 2023

10/10 Excellent

Jhenny

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are friendly.
Stayed 1 night in May 2023

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023