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Empress Inn and Suites by Elevate Rooms

Star Rating
2 out of 5
Photo gallery

Reviews

407 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Greg Frewin Theatre
    5 min walk
  • Popular Location
    Skylon Tower
    6 min walk
  • Popular Location
    Niagara SkyWheel
    8 min walk
  • Airport
    Buffalo, NY (BUF-Buffalo Niagara Intl.)
    38 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard one queen

    Room Amenities

    • Sleeps 2
    More details
  • Standard two queen

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Standard Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    More details
  • Family Room, Multiple Beds

    Room Amenities

    • Sleeps 7
    More details

About this area

Niagara Falls

Located in Niagara Falls, Empress Inn and Suites by Elevate Rooms is in the historical district and connected to the convention centre. Skylon Tower and Lundy's Lane are notable landmarks, and travellers looking to shop may want to visit Clifton Hill and Canada One Factory Outlets. Travelling with kids? Don't miss Fallsview Indoor Waterpark and Niagara SkyWheel. Our guests appreciate the hotel's location for the sightseeing.

Popular Location

What's nearby

  • Greg Frewin Theatre - 5 min walk
  • Skylon Tower - 6 min walk
  • Clifton Hill - 8 min walk
  • Niagara SkyWheel - 8 min walk
  • Ripley's Believe it or Not - 9 min walk

Getting around

  • Niagara Falls Station - 4 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 86 min drive

About this property

Empress Inn and Suites by Elevate Rooms

Victorian hotel connected to the convention centre in Fallsview, walk to Clifton Hill
Along with a restaurant, this hotel has self parking and concierge services. Free WiFi in public areas and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All rooms are soundproofed and feature free WiFi, pillowtop beds and MP3 docks. For a bit of entertainment, plasma TVs come with digital channels, and guests can also appreciate conveniences like washers/dryers and microwaves.
Guest accommodation at Empress Inn and Suites by Elevate Rooms is accessible via exterior corridors and offers MP3 docking stations and washers/dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch Plasma televisions come with premium digital channels and video game consoles. Bathrooms include a combined bath/shower unit and designer toiletries.
This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested.Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: CAD 5 per day
Extended parking
Return airport shuttle (surcharge)
Airport shuttle on request
Limo/town car service

Food and drink

1 restaurant
Free manager's reception
Room service available

Things to do

Helicopter/aeroplane tours

Family friendly

Dry-cleaning service
Laundry facilities
Microwave
Soundproofed rooms
Washer/dryer

Conveniences

ATM/banking services
Free newspapers in reception
Front-desk safe
No lifts

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English
Hindi

Outdoors

BBQ grill(s)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair-accessible parking
Assistive listening devices available
Braille signage

More

Designated smoking areas
TV in reception

Room amenities

Bedroom

Blackout drapes/curtains
Climate control (air conditioning)
Egyptian cotton sheets
Hypo-allergenic bedding
Pillow-top mattress
Premium bedding

Bathroom

Designer toiletries
Hairdryer (on request)
Shower/bathtub combination

Entertainment

32-inch plasma TV
digital channels
MP3 dock
premium channels
video game console

Food and drink

Microwave

Outdoor space

Balcony

More

Access via exterior corridors
Desk
Free local calls
In-room massage
Individually decorated
Individually furnished
Iron/ironing board (on request)
Safe
Soundproofing
Washer and dryer

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

  • Airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Property payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CAD 5 per day
  • Late check-out fee: CAD 20 (subject to availability)
  • Weekly housekeeping provided; fees apply for additional cleaning

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 21 years old.

We should mention

Only registered guests are allowed in the guest rooms.

Property is also known as

  • Empress Inn Elevate Rooms Niagara Falls
  • Empress Inn Elevate Rooms
  • Empress Elevate Rooms Niagara Falls
  • Empress Elevate Rooms
  • Empress Inn Suites by the Falls
2.6

Guest rating

5 - Excellent
19
4 - Good
97
3 - Okay
94
2 - Mediocre
82
1 - Poor
115
2.7
Cleanliness
2.8
Service and Staff
2.3
Amenities
2.4
Property condition

3/5

  • Liked: Cleanliness, staff & service

Stayed 1 night in Dec. 2019

2/5

  • Disliked: Amenities, property conditions & facilities

We got disappointed with Poor bed condition and no wifi connection.

Stayed 1 night in Dec. 2019

3/5

  • Liked: Staff & service

Stayed 1 night in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov. 2019

3/5

  • Liked: Staff & service
  • Disliked: Cleanliness

The beds are very uncomfortable.... your staff needs to clean better....under the beds and behind the night stands were never Vacuumed....the staff was very friendly though..

Stayed 2 nights in Oct. 2019

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