expedia

Photo gallery

Featured image
Egyptian cotton sheets, premium bedding, pillow top beds, in-room safe
32-inch plasma TV with digital channels, video game console
Egyptian cotton sheets, premium bedding, pillow top beds, in-room safe
32-inch plasma TV with digital channels, video game console

Guest reviews

422 reviews
Guests rated this property 2.7/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Gym
Parking Available
Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationSkylon Tower6 min walk
Popular LocationNiagara SkyWheel8 min walk
Popular LocationQueen Victoria Park13 min walk
AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)38 min drive

You could be seeing lower prices

With member prices, you could save 10% or more right now on thousands of properties.

Choose dates to view prices

  • Family Room, Multiple Beds

    Room amenities

    • Sleeps 6
    More detailsFamily Room, Multiple Beds
  • Standard Room, 1 King Bed

    Room amenities

    • Sleeps 3
    More detailsStandard Room, 1 King Bed
  • Standard Room

    Room amenities

    • Sleeps 2
    More detailsStandard Room
  • Standard Double Room

    Room amenities

    • City view
    • Sleeps 4
    More detailsStandard Double Room

About this area

Niagara Falls

Located in Niagara Falls, Empress Inn and Suites by The Falls is connected to a shopping centre. Clifton Hill and Lundy's Lane are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Fallsview Indoor Waterpark and Niagara SkyWheel. Travelling with kids? Don't miss Maid of the Mist and Aquarium of Niagara. Discover the area's water adventures with nearby sailing, or enjoy the great outdoors with hiking/biking trails and ecotours. Our guests appreciate the hotel's location for the sightseeing.
Visit our Niagara Falls travel guide
View in a map
Popular Location

What's nearby

  • Skylon Tower - 6 min walk
  • Clifton Hill - 8 min walk
  • Niagara SkyWheel - 8 min walk
  • Fallsview Casino - 9 min walk
  • Queen Victoria Park - 13 min walk

Getting around

  • Niagara Falls Station - 4 min drive
  • AirportToronto, ON (YYZ-Pearson Intl.) - 86 min drive

Restaurants

  • The Keg Steakhouse and Bar - 3 min walk
  • Bravo! grill - 4 min walk
  • Napoli Ristorante and Pizzeria - 5 min walk
  • Antica Pizzeria - 7 min walk
  • Moksha Indian Bistro - 7 min walk

About this property

Empress Inn and Suites by The Falls

Victorian hotel connected to the convention centre in Fallsview, walk to Skylon Tower
This hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, concierge services and dry cleaning. All 80 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, plasma TVs come with digital channels, and guests can also appreciate conveniences like washers/dryers and fridges.
Empress Inn and Suites by The Falls offers 80 forms of accommodation which are accessible via exterior corridors and feature MP3 docking stations and washers/dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch Plasma televisions come with premium digital channels and video game consoles. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: CAD 5 per day
  • Extended parking
  • Return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar
  • Free manager's reception
  • Room service available

Things to do

  • Fitness centre
  • Helicopter/aeroplane tours

Family friendly

  • Babysitting/childcare
  • Dry-cleaning service
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms
  • Supervised childcare/activities
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Hindi

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer (on request)
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch plasma TV
  • Digital channels
  • MP3 dock
  • Premium channels
  • Video game console

Food and drink

  • Microwave
  • Fridge

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing
  • Washer and dryer

Policies

Check-in

Check-in between 3:00 PM and 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CAD 5 per day
  • Late check-out fee: CAD 20 (subject to availability)
  • Weekly housekeeping provided; fees apply for additional cleaning

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
Safety features at this property include carbon monoxide detector, a smoke detector and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Empress Inn Falls Niagara Falls
Empress Inn Falls
Empress Falls Niagara Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Frequently asked questions

Can I cancel my reservation for free at Empress Inn and Suites by The Falls and receive a full refund?
Yes, Empress Inn and Suites by The Falls offers free cancellation on select room rates, because flexibility matters! Please refer to Empress Inn and Suites by The Falls cancellation policy on our site for more details about any exclusions or requirements.
Is Empress Inn and Suites by The Falls pet-friendly?
No, pets are not allowed at this property.
How much is parking at Empress Inn and Suites by The Falls?
Self-parking is available for CAD 5 per day.
What time is check-in at Empress Inn and Suites by The Falls?
Check-in is from 3:00 PM to 9:00 PM.
What time is check-out at Empress Inn and Suites by The Falls?
Checkout is at 11 AM. Late checkout is available for CAD 20 (subject to availability).
Does Empress Inn and Suites by The Falls provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Empress Inn and Suites by The Falls located?
This family-friendly Niagara Falls hotel is located near the airport, within a 10-minute walk of Niagara River Gorge, Skylon Tower and Clifton Hill. Fallsview Casino and Greg Frewin Theatre are also within 10 minutes.
2.5
422 reviews
5 - Excellent
20
4 - Good
98
3 - Okay
96
2 - Poor
85
1 - Terrible
123

2.7/5

Cleanliness

2.8/5

Staff & service

2.3/5

Amenities

2.4/5

Property conditions & facilities

2/5 Poor

Stayed 1 night in Sep 2020

1/5 Terrible

Sad face IconDisliked: Staff & service
Stayed 1 night in Aug 2020

1/5 Terrible

Travelled with family, Business traveller, Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
shower not working. bad smell in room Extra charge for parking
Stayed 1 night in Aug 2020

1/5 Terrible

Travelled with family
Sad face IconDisliked: Cleanliness, amenities
Was scared there was bedbugs Room was cold It looked old
Stayed 1 night in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020