6/10 Okay
Nicole
Travelled with family
May 20, 2024
Disliked: Cleanliness
We stayed here about a dozen or more times in the past few years. It was our go to hotel for Niagara Falls and we noticed the rooms were dirty. I seen hairs all over the beds, old smeared tooth paste on the back of the bathroom door not sure how long that was there for. The dresser the tv was on was dirty. It was not clean at all. Bed mattress felt old and the entire hotel is run down. The lobby is kept up and that is it. Also saw marijuana broken out of rolled up cigarette on the elevator floor and some other unpleasant spit. No one cleaned it up I was worried my kids would end up in that elevator when we went back later it was cleaned up, but I think it was there from the night before and no one took the time to clean it up. It’s definitely not up to Hilton standards. I won’t stay here again.
Nicole
Stayed 1 night in May 2024