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Reviews of Golden Lotus Hotel

2 out of 5
Golden Lotus Hotel
96B4 Tran Phu, Nha Trang, Khanh Hoa

Reviews

3.2
Rating 10 - Excellent. 0 out of 9 reviews" "
Rating 8 - Good. 0 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 6 out of 9 reviews" "

4.8/10

Cleanliness

3.4/10

Staff & service

2.0/10

Amenities

3.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Subhabhorn

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2023

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Over all poor condition . Room condition is totally opposite of what it appears in picture.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

2/10 Terrible

Kris, Perth WA, Australia

Disliked: Staff & service, room comfort
The worst hotel in Nha Trang - be warned!
We requested a room overlooking the ocean (we were on our honeymoon and had waited 23 years for this opportunity) instead we ended up with a very small room at the back of the hotel with 1 window 600 x 600mm with bars over it. It was supposed to be an eco hotel, but they forgot to inform the guests the water gets turned off every night and if you are up early there is no water only a dribble for a shower. The staff (except the cleaners) are really quite rude and indifferent (they cater mostly for the chinese customers) We were horrified to say the least, any complaint was met with we don't understand! Never have I experienced such a dreadful hotel.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Look Elsewhere
Room was okay! Bathroom drain was blocked and the toilet consistently choked. The breakfast was awful so didnt waste our time eating at the hotel. Staff were quite agressive and lacked customer service. I wont be back and dont reccomend it to others alot better around and at better prices and better locations..

2/10 Terrible

Alesha, Perth western australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't put yourself through it!!!!
The golden lotus..... What's good to say about this place???? Let's start with: 1. Unwelcoming manarisms and rude 2. Cold showers, shower doors don't close 3. So so comfortable beds 4. Absolute rudeness from front line reception staff whilst waiting for others downstairs! Pulled faces and talked rudely behind guests backs infront of myself 5. One room was given a hairdryer other room was told no hairdryers supplied 6. Breakfast = no thanks!!!!!!!! Ladies extremely rude couldn't take one bread roll away for my nephew! Only good thing was getting the heck out of there!!!

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
never go back
Reception is dark and cold, breakfast is poor and no dessert nor fruits. Never go back to this hotel.

6/10 Okay

Jyri

Liked: Cleanliness
Stayed 4 nights in Sep 2017

2/10 Terrible

auguste, Paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel accueillant sur internet seulement
nous avons appris seulement a notre arrivee que la reservation n'a pas marche. On nous a propose d'aller a l'hotel a cote, sans autre alternative et sans une excuse. L'etablissement d'a cote est vetuste,sale, avec une climatisation intermittente et une douche qui inonde toute la salle d'eau. Heureusement nous n'avons reserve qu'une nuit. D'autres hotels tres corrects existent, certains affichent meme leurs prix officiels attribues.