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Reviews of Galliot Hotel

3.5 out of 5
Galliot Hotel
61A Nguyen Thien Thuat, Nha Trang, Khanh Hoa

Reviews

8.8

Excellent

Rating 10 - Excellent. 89 out of 202 reviews" "
Rating 8 - Good. 93 out of 202 reviews" "
Rating 6 - Okay. 16 out of 202 reviews" "
Rating 4 - Poor. 3 out of 202 reviews" "
Rating 2 - Terrible. 1 out of 202 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

hung

Stayed 2 nights in Aug 2023
Response from GALLIOT HOTEL on Sep 30, 2023
GALLIOT HOTEL sincerely thanks our dear customers for visiting us.We appreciate your trust and thank you for taking the time to provide feedback and share your experience at GALLIOT HOTEL. Every comment and suggestion you've given are valuable to us and will be shared with our team to continually improve our services.Once again, we appreciate you sharing your thoughts as a customer, and we hope to have the pleasure of serving you and your family and friends at GALLIOT HOTEL in the future.Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff lovely and clean hotel in a perfect location highly recommend
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019
Response from Sales Team on May 16, 2019
Thanks for staying with us. We appreciate your review ! hope to welcome you again ! Best Regard

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Sales Team on Mar 6, 2019
Dear Robert, Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience! Best regards.

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019
Response from Sales Team on Mar 6, 2019
Dear guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Warm regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Clean and close to the beach. The hotel staff were very helpful and willing to make things better.
Stayed 1 night in Nov 2018
Response from Sales Team on Dec 24, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Hotel staffs were all very friendly and smily. Very patient with any information we asked them
Stayed 2 nights in Oct 2018
Response from Ngoc Anh on Nov 20, 2018
Dear Jenna Thankyou for your review. we very please to serve you, and hope to welcome you on your next vacation

10/10 Excellent

Tab, Canberra..

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location and very close for everything
Good at them Glosser the beach. good restaurant
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is great very clean hotel service is good pretty good breakfast pool is nice
Stayed 17 nights in Aug 2018

10/10 Excellent

Rodney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at great hotel
The whole stay here was excellent. From check-in that was prompt and efficient to the clean, spacious room was very good. Breakfast was massive with lots of variety and the staff cleared the table very quickly after guests were finished. They provided towels for the beach and any transport that we required.
Stayed 4 nights in Aug 2018

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location
Everything was amazing.
Stayed 1 night in Aug 2018

8/10 Good

Cynthia, Toronto, Canada

Liked: Cleanliness, staff & service, room comfort
Location is close to the beach and many restaurants. Breakfast buffet offers a lot of selections but the food caters to western tourists - not authentic Vietnamese cuisine.
Stayed 3 nights in Aug 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay at your lovely hotel was superb
Stayed 7 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Good hotel, can't complain on anything. May that there were many construction project in the area and they were very noisy.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Jayz, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service ,room clean, not far from beach, a lot of restaurant around
Stayed 2 nights in Mar 2018

10/10 Excellent

Easy Street

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2018

10/10 Excellent

tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent.
very good stay. very convenient to book tours at hotel. breakfast very good. Hotel staffs very helpful and can speak english. Will stay again.
Stayed 3 nights in Jan 2018

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Galliot
Hotel is in a good location, walking distance to the beach. Front desk was very helpful in arranging a taxi for my return to the airport. Also I had booked a tour through a local operator that was late showing up the front desk called a few times to check the status for me and kept updating me without my asking. Pool is quite nice and relaxing.
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018

10/10 Excellent

park jooyoung, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
The staff was friendly and the pool was great. It was convenient for travelers on the street.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the middle of everything
Close to everything, helpful staff, nice spacious rooms
Stayed 3 nights in Dec 2017

8/10 Good

may, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Good location. Hotel staffs are kind and friendly. Room is clean. Only thing is the air conditioning is my room is not cool enough. Overall, very good hotel.
Stayed 3 nights in Dec 2017

10/10 Excellent

Kylie, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and staffs.
The receptionist is friendly and nice. She did recommend us the attractions, assist us for airport transport and motorbike rental with reasonable price. Really want to give 5 stars for the receptionist.
Stayed 4 nights in Dec 2017

4/10 Poor

Donna, Everywhere

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Large Russian and Chinese Tour Groups
I was very disappointed in this hotel. While physically quite a nice hotel, the staff seems put upon, and they are, there are herds of Chinese and Russian tourists coming through at all times. The management seems more concerned with theft than service and it shows. I was late for a tour and tried to take a half eaten sandwich from the restaurant and a sign in cyrillic was shoved in my face, saying there was an extra charge. Needless to say the half eaten sandwich went into the bin. Breakfast involves huge lines and the staff can't keep up with demand, so they run out of things, like plates. The hotel pool would be a nice respite if it wasn't maintained at the same temperature as a Siberian lake. I only saw 2 brave souls stay in for longer than a few seconds. Even kids got out and wrapped up. The staff, especially at the front desk, tries, but they are badgered by both the guests and I suspect the management. This was so different from the rest of Vietnam, where the hospitality industry is defined by its, well, hospitality. The hotel is a 21/2 block walk to the beach and in the center of things. I would not recommend this hotel.
Stayed 2 nights in Dec 2017

6/10 Okay

Donna, Everywhere

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Full of big Russian and Chinese tour groups
This hotel tends to cater to large groups of Russian and Chinese tourists. They go to breakfast en masse and are very noisy. On my floor 4 men shared a room and left the door open, so every time you got off the elevator you faced them in various states of undress lounging around on their beds. The pool would be lovely, since it is on the roof, but is freezing cold. I saw a few brave Russians stay in long enough to swim, but most jumped in and out. The staff seems to be watched closely and the guests are too, like you may run away with a towel from the pool or an extra piece of bread at breakfast. In fact, I was late for a tour and was about to take a half eaten sandwich and was shown a sign in Cyrillic that I would be charged. The front desk staff were pleasant, but overall compared to other hotels in Vietnam, the smiles seem forced. This is bus tour hotel and I would not recommend for an individual traveller.The hotel is centrally located, 2 1/2 blocks from the beach and the rooms are clean.
Stayed 2 nights in Dec 2017

10/10 Excellent

nicholas, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and nice staff
It was great. Excellent services and friendly staff and nice view from pool roof. Quiet room. Arge spavce. Very huge buffet breakfast.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service nd all in all just awsome
We had an amazing experience the staff were welcoming, helpful and assisted us at every turn. The rooms were comfortable, clean and cozy. The hotel is quite close to the beach and all amenities. We would recommend this hotel to anyone and hats off to the amazing reception staff. Thank you.
Stayed 4 nights in Oct 2017

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and ty
Nice location for all central bars, restaurants and beach. Really pleasant staff .
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2017

6/10 Okay

Claire , Melbourne

Not a good choice,
First off we got a room that smelt of mould and had to change our room. The reception staff were pleasant but the hotel generally is not four star. Lower your expectations. Breakfast wasn't good and the serving staff were bored and had no interest in providing service. I would not stay here again and would not recommend this . Not worth the money and far too expensive for that this place is
Stayed 4 nights in Jul 2017

10/10 Excellent

minh, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Friendly staff and excellent service. Affordable price and near to everything.
Stayed 4 nights in Jul 2017

8/10 Good

Sam, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and modern hotel
The staff were very professional. They were very apologetic and went out of their way to resolve an issue for us involving our driver and the local police. The room was neat and clean. The buffet had great variety. Whenever we were in the corridor to use the lift, we could smell cigarette smokes, not enjoyable as we had young kids.
Stayed 4 nights in Jul 2017

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2017

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location, would stay again
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staff
Ideal position for nha trang activities. Close to tour operators to book trips or do so thro hotel

10/10 Excellent

worth the money

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth the money
Pros: This is the second time we stayed at this hotel, very friendly staff and room is clean as well. We got free upgrade :) because we booked the wrong one (very happy with customer service). Cons: hotel dining is not good at all, wouldn't recommend you to order food here. Hotel got the spa inside but wasn't great as last year visit and more expensive.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, modern hotel
I arrived on the overnight sleeper bus at about 5.45 am. While the room wasn't ready, they do offer a "pantry" room which has 4 bunk beds and a private bathroom. I was the only 1 in this room which I could use free of charge until my room was ready by around 9 am. This was really appreciated. The room was exceptionally clean, high quality finishes and staff were excellent. It is a very modern hotel. The roof pool was also very nice.

10/10 Excellent

Geri, Northern Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay on Nha Trang
The hotel was in an excellent location less than 10 minutes walk from the beach and very close to a number of really good restaurants recommended on Trip Advisor. The staff were friendly and helpful. Our room was very comfortable, clean and a good size.

6/10 Okay

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very average
I traveled with a person 8n a wheel chair. Hotel was identofied as wheel chair accessible it isn't. A massive steep ramp to the basemebt which required several people to help push the chair up the ramp. Food was pretty average.

6/10 Okay

Geraint

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great room. Easy walk to beach and bars.
Room was great. Service depended on which staff were on duty and breakfast was poor. Pool bar as advertised was non existent.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Basic, more of a 2* hotel
Small but comfortable rooms, bathrooms need redoing. Room was on the 13th floor, not much of a view, cannot see the sea from the hotel due to other hotels in front of it. Marketed as a 4* hotel, presumably because of the very small rooftop pool and 'gym' which was a room with a few pieces of gym equipment in it. I would rate it more as a 2* hotel: very basic with impersonal service. We were perhaps expecting a little more given its 4 star rating, but it is fine if you are expecting just simple basics. Probably would look for other nicer hotels if I returned to Nga Trang.

8/10 Good

Ian, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable Hotel
The first night was heavily booked, so I had an internal,dark room. Transfer to a lighter higher room was possible for the next two nights. Staff friendly, helpful and understanding. Excellent breakfast available.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Lovely spacious room, with a large ensuite. Breakfast is lovely, especially the fresh omelettes. Perhaps pancakes would be a nice addition :). Only criticism is that there is an upstairs bar near the pool and spa. But there is never a waiter there and you have to wait while the spa girls call a waiter from downstairs (which is 16 floors). Even if you want a towel for the pool you end up waiting. Great location, everything is walkable - beach, bars, shops etc.

8/10 Good

Judith, Brisbane

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel in good location
Very good hotel in a very convienent location. Good breakfast with nice roof top pool. Everything we needed and we were very happy and would go back there

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel Galliot
Enjoyed our stay at the Galliot. Great choice for breakfast. Outdoor pool small but sufficient as hotel close to beach.

10/10 Excellent

Nasser, Bahrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff
I think the most important thing about this hotel is the friendly staff who make you feel comfortable.