Overview of Neptune Ngorongoro Luxury Lodge - all inclusive

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Guest reviews

4.8 / 5Exceptional
29 reviews


  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking


What's nearby

Popular LocationLake Magadi26 min drive
Popular LocationKaratu Playground51 min drive
AirportLake Manyara (LKY)74 min drive
Popular LocationLake Manyara National Park105 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Suite


    Room amenities

    • Sleeps 4
    More details

About this area

Ngorongoro Conservation Area

Neptune Ngorongoro Luxury Lodge - all inclusive is located in Ngorongoro Conservation Area. Local points of interest include Lake Magadi.

Popular Location

What's nearby

  • Lake Magadi - 26 min drive
  • Karatu Playground - 51 min drive
  • Lake Manyara - 102 min drive
  • Lake Manyara National Park - 105 min drive

Getting around

  • Lake Manyara (LKY) - 74 min drive


  • Where to eat
  • The Accacia Restaurant – Pool-view restaurant with a bar offering Mediterranean cuisine. Serves breakfast and lunch daily.
  • The Zebra Bar – Open daily.

About this property

Neptune Ngorongoro Luxury Lodge - all inclusive

All-Inclusive lodge with full-service spa and free breakfast
A full-service spa, a restaurant and an outdoor pool are available at this lodge. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site. All 20 rooms boast fireplaces, and offer free WiFi and furnished balconies or patios. Other amenities available to guests include sofa beds, separate living rooms and separate dining areas.
Neptune Ngorongoro Luxury Lodge - all inclusive offers 20 forms of accommodation with fireplaces and minibars. Rooms open to furnished balconies or patios. This accommodation has separate living rooms and is furnished with single sofa beds. Beds feature premium bedding. This Ngorongoro Conservation Area lodge provides complimentary wireless Internet access.
Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

All-inclusive details

This lodge is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

In-room minibar (all beverages included)

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Return airport shuttle (surcharge)

Food and drink

Free cooked-to-order breakfast available daily 7:30 AM–10 AM
1 restaurant
1 bar
Room service available

Things to do

Full-service spa
Game/wildlife drives
Game/wildlife viewing
Outdoor pool

Family friendly

Dry-cleaning service
Corner/local shop
Laundry facilities
Outdoor pool
Separate dining area
Separate living room
Sofa bed


Corner/local shop

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service

Languages spoken


Business services

24-hour business centre
Computer station


Pool sunloungers
Pool umbrellas


2 treatment rooms
Body scrubs
Body treatments
Body wraps
Massage/treatment rooms


Designated smoking areas
Fireplace in reception
TV in reception

Room amenities


Climate control (air conditioning)
Blackout drapes/curtains
Ceiling fan
Premium bedding
Sofa bed single


Free toiletries

Food and drink

Coffee/tea maker
Dining room
Free bottled water

Outdoor space

Furnished balcony or patio


Separate living room
Turndown service



Check-in time starts at 2 PM


Check-out before noon


  • Pets stay for free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types accepted at this property


Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Neptune Ngorongoro Luxury Lodge all inclusive
  • Neptune Ngorongoro Luxury all inclusive
  • Neptune Ngorongoro all inclus
All reviews

Guest reviews



5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great stay here. It is a bit rustic but comfy. Some of the furniture had staining and should be replaced. Food is the best part. Chef is very good. Amazing donuts and the best curry I have ever had. I do wish they had more games for kids ie checkers or cards. The staff is amazing. They work their butts off to make sure you are happy. Please tip them. You are a terrible person if you do not tip the service staff in Africa. I do not care what your country customs are. You tip in Africa.

Stayed 2 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jul. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Neptune was a paradise hidden in the middle of the forest. The facilities are well kept and looked after. The food was amazing. The service hands down was the best service we have ever experienced. The staff is happy to help and accommodate. They go above and beyond to make your stay an awesome experience! I would 100% recommend this hotel. We stayed for 3 nights and we wish we could have stayed longer. Joseph, Martina, Clara were great. The cleaning crew were superb! Restaurant staff was always happy with a smile on their face. If you arrange a tour through the hotel make sure you ask for Peter as your tour guide. He has an eye of an eagle and is humble and always happy!!! Thank you Neptune staff for making our stay one of the best we have ever had.

Stayed 3 nights in Apr. 2019

5/5 Excellent

Wonderful stay!

The staff and service was excellent - every effort was made to make our stay as comfortable as ever. Nothing was too much for the staff who were friendly and welcoming. The lodge was of the highest standard and a pleasure to stay in. We didn't want to leave after our two days.

Pros: Everything

Cons: Can't think of anything

Location: We went to the Ngorongoro crater and this was fantastic.

5/5 Excellent

Probably the best hotels in the area; great food

The manager, Manish was exceptionally attentive and helpful. Food was very tasty and well prepared, which I didn't expect given that its all inclusive. It is hard to find truly great hotel and service in Tanzania, and this seems to be it.

Cons: Wifi speed

Location: Ngorongoro crater is incredible