Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Days Inn by Wyndham Hampton Near Coliseum Convention Center

2 out of 5

Reviews

6.0
Rating 10 - Excellent. 185 out of 882 reviews" "
Rating 8 - Good. 153 out of 882 reviews" "
Rating 6 - Okay. 173 out of 882 reviews" "
Rating 4 - Poor. 139 out of 882 reviews" "
Rating 2 - Terrible. 232 out of 882 reviews" "

5.8/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Lynnia

Travelled with partner
Liked: Staff & service
Xx
Stayed 1 night in Mar 2024

2/10 Terrible

Collin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room, and told me to put new sheets on myself.
Stayed 3 nights in Apr 2024
Response from Manager on Apr 17, 2024
Hello Collin, We're sorry to hear about your experience. We take all feedback seriously and will address this with our team promptly. Should you have any further concerns, please don't hesitate to contact our management team directly.

4/10 Poor

Delmore

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will say the drug dealers and ladies of ill repute were polite but there was no mistaking what was going on in the complex. Whom ever serviced the room didn't leave toilet paper, had to by my own. Won't stay here again.
Stayed 3 nights in Apr 2024
Response from Manager on Apr 9, 2024
Hello Delmore, We regret to hear about your experience and appreciate your feedback. Our team strives to ensure all guests have a comfortable stay. For any concerns during your stay, please do not hesitate to contact our management directly to address them accordingly.

8/10 Good

Bernett

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a weekend with family. We had multiple rooms. Customer service was good, quick and efficient. Rooms were clean and beds were very comfortable. It’s a 50/50 chance it’s not going to be completely silent at night (music, loud talking). No fault of the property, just how some people are. Still had a good nights sleep. Good price for the value.
Stayed 1 night in Mar 2024
Response from Manager on Apr 1, 2024
Hello Bernett,We are delighted to hear that you had a pleasant stay with us and enjoyed our clean rooms and comfortable beds. We understand that noise can sometimes be inevitable in a busy hotel environment with various guests. Your feedback is valuable to us, and we appreciate your understanding. We hope to welcome you and your family back soon.

2/10 Terrible

Dylan

Stayed 7 nights in Mar 2024
Response from Manager on Apr 12, 2024
Hello Dylan, We're sorry to hear that your stay didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your time with us.

6/10 Okay

Austin

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities
The rooms really aren't anything special. Water pressure in the shower wasn't very good and the pillows Don't really have much in them. The beds were clean, so that was fine. Nice and helped us get what we needed promptly. Definitely get what you pay for type of deal. There's a ridiculous selection of restaurants around the area.
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Austin,We appreciate your feedback and will share your comments with our team for future improvements. We are glad you found our staff helpful and the location convenient for dining options. Thank you for choosing to stay with us.

8/10 Good

Sheri

Liked: Cleanliness, staff & service, amenities
I didn't get a walk n shower
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Sheri,We apologize for any inconvenience caused by the type of shower in your room. Guest feedback is valuable, please contact management to discuss your experience further.

4/10 Poor

Fabian

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was in very bad conditions, and the smell was horrible.
Stayed 2 nights in Feb 2024
Response from Manager on Feb 24, 2024
Hello Fabian,We are sorry to hear about your experience. Guest feedback is valuable to us for making improvements. For any future concerns, please do not hesitate to reach out to our management.

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 14, 2024
Hello Desiree,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

2/10 Terrible

Michael

Stayed 1 night in Feb 2024
Response from Manager on Feb 13, 2024
Hello Michael, We're sorry to hear about your experience at our hotel. We would appreciate it if you could reach out to us directly with any specific feedback so that we can address the issues you encountered. We value guest satisfaction and would like to ensure that all our guests have a pleasant stay.

4/10 Poor

Travis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
People was smoking weed inside the hotel they was making so much noise in front of my window and there was a camera in front of my window to confirm all of this and bit I had 2 kids staying with me while all of this is going on
Stayed 4 nights in Jan 2024
Response from Manager on Feb 10, 2024
Hello Travis,Thank you for bringing this concern to our attention. We take such matters seriously and apologize for any inconvenience caused. We encourage guests to report any disturbances immediately to our front desk, as our team is available 24/7 to address such issues promptly. We appreciate your feedback and will use it to improve our services.

2/10 Terrible

Leslie

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
While the room appeared to be clean, it didnt feel clean if you get me. The tubs drain drained slow so the water stayed in the yub for a bit. We had 1 washcloth in the room for a family of 4. I slept with my day clothes on and on top of the covers as I just didnt feel comfortable. I some to back pain due to the lumpy bed and it's uncomfortableness. A couple argued, cursed each other out and kicked one another out all night next door to us so that was heard all night outside. I awoke at 5am to a man walking back and forward in front of my door cursing and rapping loudly. The place reminded me of a place one may take a prostitute for a quick night of fun or maybe a drug exchange. I knew something was wrong when the lobby doorr was locked and I had to speak to the receptionist through a slot in the window to check in and get my card. NEVER AGAIN!
Stayed 1 night in Feb 2024
Response from Manager on Feb 6, 2024
Hello Leslie, Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your stay. We strive to provide a clean and comfortable environment for all our guests. Your feedback regarding the tub's drain, limited towels, and bed comfort will be shared with our team to ensure improvements are made. Please note that any disturbances caused by other guests are beyond our control, but we will continue to monitor and address noise issues. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

6/10 Okay

Theodore

Liked: Staff & service
Disliked: Cleanliness
The tub and bathroom needed cleaning and one bed had hair in it
Stayed 1 night in Jan 2024
Response from Manager on Feb 3, 2024
Hello Theodore, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address the cleanliness issues with our housekeeping team. Your comments are valuable in helping us improve our services. Thank you for bringing this to our attention.

2/10 Terrible

Andrea

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty rooms (2 rooms), appeared soiled linen. Had to clean up and sanitize the better of two rooms. Could only use on of the beds due to spotted linen. Great location and the staff were very accommodating. The place is old and needs a big overhaul. Very disappointed!
Stayed 2 nights in Jan 2024
Response from Manager on Feb 1, 2024
Hello Andrea, Thank you for taking the time to share your experience with us. We appreciate your kind words regarding our staff and location. We apologize for any inconveniences you encountered during your stay, and we appreciate your feedback regarding the cleanliness and condition of the rooms. We will certainly address these concerns with our housekeeping team to ensure that this does not happen in the future.

2/10 Terrible

Pairin

Disliked: Cleanliness, staff & service, property conditions & facilities
This Places is terrible never again they let your customers standing outside to check in in the cold weather they have lobby lock for private party. Have to check in in the weather room outside like a window check in but not drive-through be bad never again.
Stayed 1 night in Jan 2024
Response from Manager on Jan 31, 2024
Hello Pairin, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We strive to provide a comfortable check-in experience for all our guests and we apologize if this was not the case for you. We appreciate your comment and will take it into consideration for future improvements.

4/10 Poor

Curtis

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Water bugs in the room. Dead bug squashed under mini shampoo. So it was never cleaned or just ignored.
Stayed 1 night in Jan 2024
Response from Manager on Jan 27, 2024
Hello Curtis, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

2/10 Terrible

levi

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Make sure you check reviews
The room was dirty (the comforters had stains on them, the floor dirty, the chair in was damaged, the room was had layers of dust on, the mini fridge was hastily cleaned but still dirty, stains on the walls, the wash area was the last straw. That's when I to change room. The 2nd room was no better than the first. I canceled my still.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 23, 2024
Hello levi, Thank you for taking the time to share your experience with us. We apologize for any inconveniences you encountered during your stay. We appreciate your feedback and will address the concerns raised to ensure a better experience for future guests. Should you have any further concerns, please reach out to our management team directly.

10/10 Excellent

Linton

Stayed 1 night in Jan 2024
Response from Manager on Feb 1, 2024
Hello Linton,Thank you for choosing our hotel for your recent stay. We are thrilled to hear that you had such a wonderful experience with us. We hope to have the pleasure of welcoming you back in the near future for another outstanding stay. Please feel free to reach out to us if you have any further questions or if there is anything else we can assist you with.

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Manager on Jan 23, 2024
Hello Madison,We are delighted to hear that you had a wonderful experience with us. If there is anything else we can do to make your next visit even better, please do not hesitate to let us know. We look forward to welcoming you back in the future!

2/10 Terrible

pamela

Business traveller
Disliked: Amenities, property conditions & facilities
The room had absolutely no water pressure whatsoever for shower. The coffee maker not working and the door security to room was scary because even with the lock on door it kept cracking open when someone walks by. Requesting a FULL refund because this is not what I was expecting to come to traveling from Florida
Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello pamela,We apologize for the inconvenience you experienced during your stay. It's unfortunate to hear about the issues you encountered with the water pressure, coffee maker, and door security. We understand your disappointment, however, we kindly ask you to reach out to our management team directly regarding your refund request. They will be better equipped to assist you in resolving this matter.

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello Simon,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and are glad to hear that you had a pleasant experience with us. If there is anything specific you would like to share or discuss, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future for an even better stay.

2/10 Terrible

Ashly

Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello Ashly, We apologize for any inconvenience you may have experienced during your stay. We would greatly appreciate it if you could please provide us with more details about your concerns so that we can address them directly. We value your feedback and strive to provide the best possible guest experience. Please reach out to our hotel directly so that we may assist you further.

2/10 Terrible

Brandon

Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Brandon, We're sorry to hear that you were less than satisfied with your recent stay. We encourage you to reach out to our hotel directly so we can address any concerns you may have had. We appreciate your valuable feedback and hope to have the opportunity to improve your experience in the future.

4/10 Poor

Erin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
It’s a crusty musty motel. Idk what else I can say. Got somewhere to lay my head down but felt gross staying there and showering there.
Response from Manager on Feb 9, 2024
Hello Erin,We apologize for any discomfort you may have experienced during your stay. We appreciate your feedback and will share it with our team for further improvement. We hope you will consider giving us another chance in the future.

2/10 Terrible

Lydia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible service
Roaches in each room a few channels on the tv work. Went to management to move to another room nothing was done about it at all. I was told I had to leave out and stay in my car until 1 p.m when they gave my room away
Stayed 1 night in Jan 2024
Response from Manager on Jan 9, 2024
Hello Lydia,We apologize for any inconvenience you experienced during your stay. Our team strives to maintain high cleanliness standards, but we regret to hear about the issue you encountered. We will address this with the relevant departments for further improvement. Thank you for bringing this to our attention.

6/10 Okay

Heidelberg

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Manager on Jan 2, 2024
Hello Heidelberg, We appreciate you taking the time to provide us with your rating. If there is anything specific you would like to share about your stay, please don't hesitate to reach out to us directly. We value your opinion and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Manager on Feb 9, 2024
Hello Cindy,We are thrilled to hear that you had a wonderful experience during your stay with us! We appreciate your time in leaving such a positive rating. We look forward to welcoming you back again soon!

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 28, 2023
Hello Damian,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If there is anything else we can assist you with, please feel free to reach out to us. We hope to welcome you back soon for another enjoyable stay!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was traveling just staying to rest. My room obviously wasn’t cleaned correctly there was clothes hanging in the bathroom behind the door when I arrived. People hanging out asking for money. For the price it was ok.
Stayed 1 night in Dec 2023
Response from Manager on Dec 19, 2023
Dear Guest, Thank you for sharing your feedback with us regarding your recent stay. We apologize for any inconvenience you may have experienced. We strive to maintain a clean and comfortable environment for all our guests. We appreciate your understanding and hope that you will consider staying with us again in the future.

2/10 Terrible

Deepak

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on Dec 16, 2023
Hello Deepak,We apologize for any inconvenience you may have experienced during your stay. If you have any specific concerns or feedback, please feel free to reach out to us directly so that we can address them accordingly. We appreciate your time and the opportunity to make your stay more enjoyable.

6/10 Okay

Ian

Disliked: Cleanliness
Went for a a weekend of shows at The Mothership and rolled the dice on the most affordable spot around. You get what you pay for! This spot was a far cry from cozy but if you just need a place to crash after a long night of partying on the cheap they’ve got you covered.
Stayed 2 nights in Dec 2023
Response from Manager on Dec 16, 2023
Hello Ian,Thank you for choosing to stay with us during your weekend of shows at The Mothership. We appreciate your feedback and understanding that our affordable rates cater to those seeking a budget-friendly option. We strive to provide a comfortable and convenient stay for our guests. We hope you enjoyed your time in the city and had a great experience overall.

10/10 Excellent

Nikki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Customer service is excellent. Nice environment. Comfortable beds. No complaints
Response from Manager on Dec 16, 2023
Hello Nikki,Thank you for taking the time to leave us a review! We are delighted to hear that you found our hotel clean and enjoyed our excellent customer service. It's great to know that you found our environment nice and our beds comfortable. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

4/10 Poor

Raymond

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was close to the Mothership.
Stayed 2 nights in Dec 2023
Response from Manager on Dec 13, 2023
Hello Raymond, Thank you for choosing to stay with us during your visit to our area. We are delighted to hear that our location was convenient for your needs. We hope you had a pleasant stay and look forward to welcoming you back in the future.

4/10 Poor

Tyahna

Liked: Staff & service
Disliked: Cleanliness
Unfortunately I had a very uncomfortable stay here. The non smoking rooms had a very heavy smoke smell, which caused an allergic reaction. The staff member at the front desk willingly changed the room, however, the second room was the exact same thing. The floors were very dirty. I wiped one small area with a towel and it turned black. And the linens had stains and burn marks. Very uncomfortable. I wanted to leave, but of course, no refunds.
Stayed 1 night in Dec 2023
Response from Manager on Dec 6, 2023
Hello Tyahna, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our team is committed to providing clean and comfortable accommodations, so we're disappointed to hear about the issues you encountered. We have shared your concerns with our housekeeping team to ensure these issues are addressed promptly. We value your business and hope you will give us another opportunity to provide you with a more satisfactory experience.

2/10 Terrible

Jimmy

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at other properties in the same area and this was the worst experience that I’ve had. Minutes of entering the room, I saw a roach. The towels in the room were dirty and they weren’t enough towels. The floor in the room was not clean refrigerator in the room was not in the best condition. Bathroom was also not clean. Needless to say I will not be staying there again.
Stayed 2 nights in Dec 2023
Response from Manager on Dec 6, 2023
Hello Jimmy, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 Terrible

Christian

Disliked: Property conditions & facilities
Floor sticky like the last folks spilled juice everywhere
Stayed 1 night in Dec 2023
Response from Manager on Dec 6, 2023
Hello Christian, We apologize for any inconvenience you experienced with the condition of your floor during your stay. We strive to maintain a clean and comfortable environment for all our guests. Your feedback is greatly appreciated and will be shared with our housekeeping team for further attention.

2/10 Terrible

Tammy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to switch rooms several times... I will never stay there again
Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello Tammy, We apologize for the inconvenience you experienced during your stay. We regret to hear that our room switching did not meet your expectations. We appreciate your feedback and will use it to improve our services. If you have any further concerns, please feel free to reach out to our management team directly. Thank you for bringing this to our attention.

6/10 Okay

JANET M.

Stayed 4 nights in Nov 2023
Response from Manager on Nov 22, 2023
Hello JANET M.,Thank you for rating our hotel. We apologize if there were any issues during your stay and we encourage you to reach out to us directly with any specific feedback. We greatly value your experience and aim to continually improve our services.

6/10 Okay

Cynthia

Disliked: Cleanliness, property conditions & facilities
Older property. Not well maintained.
Stayed 1 night in Nov 2023
Response from Manager on Nov 21, 2023
Hello Cynthia, We appreciate your feedback regarding our property. We apologize if the maintenance did not meet your expectations. We constantly strive to improve our facilities. Your comments will be shared with the management team for further review.

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
Room was not very clean
Stayed 1 night in Nov 2023
Response from Manager on Nov 15, 2023
Hello Michael, Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of expectations during your stay. We appreciate your valuable input and will take it into consideration for future improvements. If you have any further concerns, please feel free to reach out to our management team directly.

8/10 Good

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. A group of people were outside every night playing music
Stayed 3 nights in Oct 2023
Response from Manager on Nov 8, 2023
Hello Alfred,Thank you for choosing our hotel for your recent stay. We apologize for any disturbance caused by the group playing music outside. It's important to us that our guests have a peaceful stay and we appreciate your feedback. We'll continue to monitor noise levels and address any issues that may arise to ensure a more peaceful environment for future guests.

4/10 Poor

Yolanda

Travelled with group
Disliked: Cleanliness, property conditions & facilities
When we arrived the towels and bed sheets were not clean. There are cobwebs throughout the room. You can hear the noise from outside and even other rooms. The paint on the walls is peeling. There is no fan in the shower area. Everything smells of cigarette smoke and weed.
Stayed 2 nights in Oct 2023
Response from Manager on Nov 5, 2023
Hello Yolanda,Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience you may have experienced. We strive to maintain the utmost cleanliness and comfort for our guests and regret to hear that we fell short in meeting your expectations. We appreciate your valuable feedback and will address these concerns with our team to ensure a better experience for future guests.

2/10 Terrible

Kia

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not Good
The conditions of the physical appearance of the hotel was poor. The hotel room smelled like cigarettes and appeared to feel “used”. It was so bad that my friends and I cancelled our stay and booked our stay at another hotel.
Stayed 3 nights in Oct 2023
Response from Manager on Nov 1, 2023
Hello Kia, Thank you for sharing your experience with us. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will pass it along to our team for further improvement. We strive to provide a comfortable and pleasant stay for all our guests.

2/10 Terrible

Russell

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We saw the rooms and immediately booked a hotel somewhere else. The facility and rooms were not clean, the rooms are very small, the people walking around the property look suspicious, and there was usually an undesirable smell inside each room (cigarette or musty).
Response from Manager on Nov 1, 2023
Hello Russell, Thank you for providing your feedback. We apologize if our accommodations did not meet your expectations. We strive to maintain a clean and comfortable environment for all our guests. We appreciate your comments and will address your concerns with the appropriate teams for improvement.

2/10 Terrible

stacey

Had roaches and was not up to standards looked like a hotel for truckers
Stayed 3 nights in Oct 2023
Response from Manager on Oct 30, 2023
Hello stacey,We sincerely apologize for any inconvenience you may have experienced during your stay. We take cleanliness and maintenance very seriously and have shared your feedback with the relevant department heads for further review. We strive to provide a comfortable environment for all our guests and appreciate your feedback.

8/10 Good

Nannette

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
property appears ok a few un desirable residents but basically clean and has parking
Stayed 2 nights in Oct 2023
Response from Manager on Oct 22, 2023
Hello Nannette,Thank you for sharing your feedback. We appreciate your compliments on the cleanliness of our property and the availability of parking. We apologize for any inconvenience caused by other guests. We value your stay and hope to welcome you back soon.

4/10 Poor

Marilyn

Travelled with family
Disliked: Cleanliness, amenities
Unrealistically high beds Lack of daily housekeeping services. Noisy Bathroom. Dirty Bathtub.
Stayed 4 nights in Oct 2023
Response from Manager on Oct 18, 2023
Hello Marilyn, We apologize for any inconvenience caused. Please rest assured that we appreciate your feedback and will take it into consideration for improvements. Thank you for bringing this to our attention.

6/10 Okay

Nannette

Travelled with family and small children
not in the greatest area but better i have
Stayed 3 nights in Oct 2023
Response from Manager on Oct 14, 2023
Hello Nannette,Thank you for your feedback. We apologize if our location did not meet your expectations. We appreciate your understanding.

2/10 Terrible

Shane

This place was an absolute dump! Very sketchy looking during the day let alone at night. Just don’t!!!
Stayed 2 nights in Oct 2023
Response from Manager on Oct 11, 2023
Hello Shane ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

6/10 Okay

Nannette

Stayed 2 nights in Oct 2023
Response from Manager on Oct 11, 2023
Hello Nannette,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.