Ratings based on 76 Verified Reviews

3.2 out of 5
78% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia-Verified Reviews
2 out of 5
by A verified traveller

Posted 17-Jul-2019
Comment from Hotel Management
24-Jul-2019 by Ivor, Hotel Management
We have noted your feedback and will share your comments with our staff. Many thanks.
3 out of 5
by A verified traveller

Posted 2-Jun-2019
Comment from Hotel Management
4-Jun-2019 by Ivor, Hotel Management
Thank you for your feedback.
4 out of 5
by A verified traveller

Posted 7-May-2019 on Hotels
Comment from Hotel Management
13-May-2019 by Ivor, Hotel Management
Thank you for your feedback. We will share it with the staff.
3 out of 5
by A verified traveller from Newport

Good city centre location!

Posted 5-May-2019 on Hotels
Good service and location!
Comment from Hotel Management
4-Jun-2019 by ivor, Hotel Management
Thank you for your feedback. It is appreciated
5 out of 5
by A verified traveller

Thank you Night Lodge

Posted 18-Mar-2019 on Hotels
When I booked Night Lodge I was a little apprehensive based on some pretty less than positive reviews. I could not have been more wrong. The owner could not have done more to make my stay more comfortable. The room was lovely and warm when I got back from a very wet and cold Cardiff which just the 'icing on the cake' after the afternoons victory. When I arrived back home I checked some of the poor reviews as I could not believe I had stayed at the same place. The fact is that many of these reviews dated back a couple of years, so if in fact they were correct at the time of writing very significant improvements have been made since that time. My room was quite small but for single occupancy had all I required. I would certainly stay here again.
1 out of 5
by A verified traveller

Awful old fashioned unclean place.

Posted 23-Feb-2019 on Hotels
Run down property with poor decor. Room was L shape with very little room to move. No wardrobe just hanging rail. Above rail a shelf to put your other clothes on. It was filthy and had previous guests paperwork on it. Bathroom was OK ish. But shower was cold until heated and then red hot or very cold as the regulator was not working only on 2 settings. The door to the shower fell off as I tried to open it. The carpet was heavily stained and grubby. The bed was absolutely awful too. The room was illuminated by 2 lights only one worked. But at night the room was partially illuminated by emergency exit light within room. If I had not booked in so late and prepaid I would not have stayed, I would have left immediately. Its a bit of a rabbit Warren rooms everywhere with paper thin walls. I could hear the guest next door breathing. The only one good thing was ample car parking. Definitely won't be staying again. AVOID THIS PLACE IT'S AWFUL!!!!
3 out of 5
by A verified traveller

Posted 17-Dec-2018
Comment from Hotel Management
18-Dec-2018 by Boots, Hotel Management
Thank you for your feedback. It is apreciated
1 out of 5
by A verified traveller from Anywhere but here

Posted 25-Nov-2018
Hotel and room smelled, worn and tired carpets, emergency light on all night so constant green glow, small room, overpriced for what you get, staircase narrow, wardrobe badly built, shower doors badly fitted. Photos on website very misleading, nothing like what we had. Won't go back, would not recommended if charging more than £50 per night for a double.
5 out of 5
by A verified traveller from Alexandria VA

Posted 17-Nov-2018
They allowed me to check-in early, so I didn't have to wait outside with my luggage.
Comment from Hotel Management
20-Nov-2018 by Boots, Hotel Management
Thank you for your feedback we will share your comments with our staff
4 out of 5
by A verified traveller

Posted 29-Oct-2018 on Hotels
Comment from Hotel Management
20-Nov-2018 by Boots, Hotel Management
Thank you for taking the trouble to respond.