Dear Andrew,It's good to hear you enjoyed our convenient location and friendly staff. Thank you for sharing your visit, and we look forward to welcoming you back to Hotel Viking for another great experience. Until then, we wish you well. Sincerely,Derek ShellyGeneral Manager

Dear Julie,Thank you for staying at Hotel Viking. Hosting you was a pleasure, and we're so happy you appreciated our clean accommodations. We look forward to your next visit. Thank you again for your review.Sincerely,Derek ShellyGeneral Manager

Dear Amie,Thank you for taking the time to leave your feedback. We will use your comments to help us evolve as a destination and improve the experience of future guests, and we hope you will consider returning.Sincerely,Derek ShellyGeneral Manager

Dear James,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our wonderful staff, we are sorry our accommodations didn't meet your expectations. We are constantly working to improve and hope to have another opportunity to welcome you back and impress you further.Sincerely,Derek ShellyGeneral Manager

Dear Lisa,Thank you for all of your kind comments and for choosing to stay with us. We are so happy to hear that you thoroughly enjoyed our friendly staff, as well as our clean and comfortable accommodations. We look forward to your next visit! Sincerely,Derek ShellyGeneral Manager

Dear Kathleen,We're so happy to know that you had a nice stay with us overall and we trust that everything was in order for your visit. Thank you so much for the review, and we hope to see you again soon. Sincerely,Derek ShellyGeneral Manager

Dear Lauren,Thank you for staying with us and taking the time to share your thoughts. We're glad our friendly staff made you feel welcome and that you enjoyed the spa. However, we apologize for any issues with the beds, and we'll keep your comments in mind. Should you be in the area again, please come back to see us.Sincerely,Derek ShellyGeneral Manager

Dear Alex,Thank you for your review and for giving us a perfect rating! We are delighted you thoroughly enjoyed your recent experience, and we hope you return soon.Sincerely,Derek ShellyGeneral Manager

Dear James, Thank you so much for taking the time to provide a review of your recent stay at Hotel Viking. We are thrilled to hear that our convenient location was a highlight of your visit with us. Please come back and stay with us again when you're in the area.Sincerely,Derek ShellyGeneral Manager

Dear Deborah,We're delighted you enjoyed your stay at Hotel Viking! Please come see us again soon.Sincerely,Derek ShellyGeneral Manager

Dear Kimberly, We sincerely apologize for the disappointment you experienced during your mom's 70th birthday celebration. We understand the importance of such occasions and regret any miscommunication regarding the provision of plates, forks, and a knife for the cake. Your feedback has been shared with our service team for internal discussion and improvement. We hope for the chance to make it right in the future and provide you with the exceptional service you deserve. Thank you for bringing this to our attention.Sincerely,Derek ShellyGeneral Manager

Dear Courtney,Thank you for taking the time to share your feedback. We're concerned about your experience and apologize for any inconvenience caused by the lack of water and housekeeping services. We understand the importance of convenience, especially when traveling with children, and will address these issues with our team to improve. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.Sincerely,Derek ShellyGeneral Manager

Dear Dawn,Thank you for choosing Hotel Viking. We appreciate you highlighting our friendly team, clean facilities, and the variety of activities and dining options we offer. We're also thrilled to hear that Casey added to the enjoyment of your stay and provided memorable entertainment. We hope to welcome you back soon for more relaxing nights and exciting days at our hotel.Sincerely,Derek ShellyGeneral Manager

Dear Deborah,Thank you for your review and for giving us a perfect rating! It was such a pleasure having you here, and we're delighted you thoroughly enjoyed your stay. Take care, and we hope you return soon.Sincerely,Derek ShellyGeneral Manager

Dear Ma Antonette,Thank you for being our guest and for leaving us a review! We are so happy you had an amazing experience at Hotel Viking. Our team looks forward to welcoming you back!Sincerely,Derek ShellyGeneral Manager

Dear Lucky,It's wonderful to know you enjoyed your time with us at Hotel Viking. We're grateful you chose our hotel for your special weekend, and we hope to welcome you back soon!Sincerely,Derek ShellyGeneral Manager

Dear Alessandro,It was a pleasure hosting you while you were in town. We're glad our location worked well for your trip, and we invite you to stay with us again should you be back in the area.Sincerely,Derek ShellyGeneral Manager

Dear Ann,While we thank you for being our guest and sharing your feedback, we are sorry you were disappointed we could not offer an upgrade. Please know we do all we can to ensure our guests have all they need for a lovely stay, and we hope that you enjoyed your time with us otherwise. We look forward to welcoming you back and impressing you further.Sincerely,Derek ShellyGeneral Manager

Dear Molly,Thank you for taking the time to share your feedback. It's wonderful to hear you enjoyed your stay at Hotel Viking, especially appreciating our prime location. We're also glad our gym, indoor pool, and hot tub enhanced your relaxing visit. Your kind words about our team are greatly valued, and we are pleased we succeeded in making your stay memorable. We look forward to welcoming you back in the future.Sincerely,Derek ShellyGeneral Manager

Dear Sean,Thank you for your comments. Our warm and caring staff are always aiming to maintain our high standards in hospitality, and we thank you kindly for your compliments in this regard. We look forward to going above and beyond for every guest, and we hope to welcome you back to Hotel Viking in the future.Sincerely,Derek ShellyGeneral Manager

Dear Jane,We're delighted to hear that you enjoyed the convenience of our hotel's location. It's wonderful to know that you found the area to your liking, and we hope it added to the overall enjoyment of your stay. We look forward to welcoming you back for another five-star experience at Hotel Viking.Sincerely,Derek ShellyGeneral Manager

Dear Michael,Thank you! It was a pleasure to welcome you to Hotel Viking, and we are delighted you had such a wonderful stay. Your kind review will be shared with the team, and we look forward to welcoming you back for another five-star experience.Sincerely,Derek ShellyGeneral Manager

Dear Tom,It was our pleasure to provide you with a quiet place to relax. We're glad you enjoyed your visit, and we look forward to seeing you again at Hotel Viking!Sincerely,Derek ShellyGeneral Manager

Dear Mark,It's an honor to receive your excellent rating of Hotel Viking! We're delighted you enjoyed our beautifully reimagined property and delicious dining. Your comments about restaurant service will also be shared with our team. Thank you for your thoughtful praise and we hope you'll return. Sincerely,Derek ShellyGeneral Manager

Dear Meghan,Thank you for your review and for giving us a perfect rating! We're delighted you enjoyed your recent stay, and we hope you return soon.Sincerely,Derek ShellyGeneral Manager

Dear Lisa,Thank you for choosing to stay with us at Hotel Viking and for taking the time to share your thoughts. Our goal is to provide every guest with exceptional service, so we're thrilled our friendly team was able to uphold this standard. We're also glad you enjoyed some of our relaxing amenities. It was a pleasure to host you, and we hope you'll reconsider visiting us again in the future.Sincerely,Derek ShellyGeneral Manager

Dear Julia,What you have shared is disappointing, as it is our goal to deliver a top-notch experience to our guests and ensure our value is well-represented in our rooms, service, and amenities. Please know that our staff is always available to address any aspect of your stay that may fall below your expectations. Thank you for sharing how your visit could have been better, and we will be sure to consider this when making future updates. Sincerely,Derek ShellyGeneral Manager

Dear Mark,Thank you so much for taking the time to share your thoughts on your recent visit. We're pleased that our convenient location suited your needs well, and we appreciate you mentioning it to your fellow travelers. Your feedback about our food service will be shared internally for further consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we hope you return soon. Sincerely,Derek ShellyGeneral Manager

Dear Ivonne,Thank you for choosing Hotel Viking. Proving clean accommodations is of the utmost importance; we appreciate you bringing this to our attention. Overall, our team trusts you had a comfortable stay and a fantastic trip. We're grateful for your review and hope to serve you again.Sincerely,Derek ShellyGeneral Manager

Dear Denise,Thank you for your five-star rating! We're thrilled that everyone on our team made your stay wonderful. Your kind words are greatly appreciated, and we can't wait to welcome you back to Hotel Viking for another fantastic experience.Sincerely,Derek ShellyGeneral Manager

Dear Kate,Our goal is to impress everyone who stays at Hotel Viking, so we're happy to hear we succeeded with you! It's great to know that our amazing staff made you feel welcome and that you enjoyed relaxing in the lounge. Thank you for your kind words. We look forward to seeing you again soon.Sincerely,Derek ShellyGeneral Manager