Title: Jesmond Dene House (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Jesmond Dene House Guests can enjoy scenic garden views while dining at Fern restaurant, then relax by the lobby's roaring fireplace at this peaceful Jesmond retreat ## Photo gallery for Jesmond Dene House ![Exterior - Jesmond Dene House (Newcastle-upon-Tyne)](https://images.trvl-media.com/lodging/2000000/1400000/1395300/1395210/0187ae95.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room - Jesmond Dene House (Newcastle-upon-Tyne)](https://images.trvl-media.com/lodging/2000000/1400000/1395300/1395210/c2d57f98.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden Suite with Hot Tub | Terrace/patio - Jesmond Dene House (Newcastle-upon-Tyne)](https://images.trvl-media.com/lodging/2000000/1400000/1395300/1395210/bb367f55.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; local cuisine, garden views - Jesmond Dene House (Newcastle-upon-Tyne)](https://images.trvl-media.com/lodging/2000000/1400000/1395300/1395210/20b450a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![The Apartment - Jesmond Dene House (Newcastle-upon-Tyne)](https://images.trvl-media.com/lodging/2000000/1400000/1395300/1395210/fbf478f2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Jesmond Dene House offers a tranquil escape in Jesmond. Enjoy garden-view meals at the on-site restaurant Fern, then unwind by the lobby fireplace. Amenities include dry cleaning/laundry services, luggage storage, and free in-room WiFi. ## Reviews 9.4 Exceptional ## Popular amenities - Free WiFi - Business services - Bar ## Room options ### Check availability for these dates Tonight [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=1395210&PinnedHotelID=1395210&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=1395210&PinnedHotelID=1395210&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=1395210&PinnedHotelID=1395210&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=1395210&PinnedHotelID=1395210&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1395210&PinnedHotelID=1395210&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1395210&PinnedHotelID=1395210&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1395210&PinnedHotelID=1395210&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1395210&PinnedHotelID=1395210&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Classic Double Room ![Classic Double Room](https://images.trvl-media.com/lodging/2000000/1400000/1395300/1395210/6fc9b836.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room 8.4 Very good 8 reviews ### Highlights Individually furnished Individually decorated Heating Refrigerator Flat-screen TV Hypo-allergenic bedding Portable fan Egyptian cotton linens - 194 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room ![Superior Room](https://images.trvl-media.com/lodging/2000000/1400000/1395300/1395210/b3eb83e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.6 Exceptional 5 reviews ### Highlights Individually furnished Individually decorated Heating Refrigerator Flat-screen TV Hypo-allergenic bedding Portable fan Egyptian cotton linens - 301 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/2000000/1400000/1395300/1395210/c2d57f98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 10.0 Exceptional 5 reviews ### Highlights Individually furnished Individually decorated Heating Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding Portable fan - 280 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/2000000/1400000/1395300/1395210/e579da42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 8.8 Excellent 6 reviews ### Highlights Separate sitting area Individually furnished Individually decorated Heating Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding - 420 sq ft - Sleeps 3 - 1 King Bed ### View all photos for The Noble Suite ![The Noble Suite](https://images.trvl-media.com/lodging/2000000/1400000/1395300/1395210/53d66d62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Noble Suite ### Highlights Individually furnished Individually decorated Heating Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding Portable fan - 194 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for The Apartment ![The Apartment](https://images.trvl-media.com/lodging/2000000/1400000/1395300/1395210/e1486396.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Apartment ### Highlights Individually furnished Individually decorated Heating Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding Portable fan - 194 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### Family Suite, 1 King Bed with Sofa bed ### Highlights Individually furnished Individually decorated Heating Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding - 1 bedroom - Sleeps 5 - 1 King Bed and 1 King Sofa Bed ### Double Room, Roll-in Shower ### Highlights Individually furnished Individually decorated Heating Refrigerator Flat-screen TV Hypo-allergenic bedding Portable fan Egyptian cotton linens - Sleeps 2 - 1 King Bed ### View all photos for Garden Suite with Hot Tub ![Garden Suite with Hot Tub | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1400000/1395300/1395210/bb367f55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Suite with Hot Tub ### Highlights Furnished patio Individually furnished Individually decorated Private outdoor hot tub Heating Free rollaway/extra beds Free cribs/infant beds Refrigerator - 1 bedroom - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNewcastle-Upon-Tyne-Hotels-Jesmond-Dene-House.h1395210.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNewcastle-Upon-Tyne-Hotels-Jesmond-Dene-House.h1395210.Hotel-Information) ## About the area Jesmond, a neighborhood in Newcastle-upon-Tyne, is home to Jesmond Dene House. Great North Museum-Hancock and System are cultural highlights, and travelers looking to shop may want to visit Northumberland Street and Eldon Square Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at St. James' Park or Jesmond Cricket Ground. Spend some time exploring the area's activities, including golfing. [Visit our Newcastle-upon-Tyne travel guide](https://www.expedia.ca/Newcastle-Upon-Tyne.dx6084526) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C54.99868%2C-1.60445&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EP7blplhHE5jWskcxXlH7nR5RR8=) Jesmond Dene Road, Newcastle-upon-Tyne, England, NE2 2EY ### What's nearby - Jesmond Dene Park \- 1 min walk \- 0.2 km - Freeman Hospital \- 11 min walk \- 1.0 km - Exhibition Park \- 4 min drive \- 2.0 km - University of Newcastle-upon-Tyne \- 5 min drive \- 2.3 km - Northumbria University \- 5 min drive \- 2.3 km ### Getting around - Manors Station - 4 min drive - Ilford Road Station - 8 min walk - Newcastle Intl. Airport (NCL) - 19 min drive ### Restaurants - ‪The Brandling Villa - ‬16 min walk - ‪Starbucks - ‬10 min walk - ‪North Shore Coffee - ‬10 min walk - ‪Dabbawal Jesmond - ‬14 min walk - ‪Alan the B - ‬13 min walk ## About this property ### Jesmond Dene House Upscale hotel near St. James' Park A terrace, a garden, and a library are just a few of the amenities provided at Jesmond Dene House. The on-site local cuisine restaurant, Fern, offers breakfast, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby. Other perks at this hotel include: - Free self parking - Cooked-to-order breakfast (surcharge), newspapers in the lobby, and smoke-free premises - Tour/ticket assistance, meeting rooms, and an elevator - Guest reviews speak highly of the helpful staff, first-rate property condition, and location Room features All guestrooms are individually furnished, and include comforts such as bathrobes, in addition to perks like free WiFi and safes. More amenities include: - Heating and portable fans - Hypo-allergenic bedding and Egyptian cotton sheets - Bathrooms with designer toiletries and shower/tub combinations - Flat-screen TVs with premium channels - Refrigerators, electric kettles, and daily housekeeping ## Similar properties ![Junior Suite with View](https://images.trvl-media.com/lodging/110000000/109440000/109434900/109434898/1d352be1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dakota Newcastle Quayside - Free WiFi - Restaurant - Air conditioning - Gym 9.8 Exceptional 299 reviews CA $184 CA $221 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=109434898&PinnedHotelID=109434898&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/8000000/7730000/7728500/7728462/62094feb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel du Vin & Bistro Newcastle Ouseburn - Pet friendly - Free WiFi - Restaurant - 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Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=93717320&PinnedHotelID=93717320&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 21 per person - A bar/lounge - A restaurant ### Restaurants on site - Fern ### Things to do - Library ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Meeting rooms ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Banquet hall - Built in 2005 - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Egyptian cotton sheets - Hypo-allergenic bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - Flat-screen TV with premium digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar - Refrigerator ### More - Desk - Heating - Individual decor - Individual furnishings - Iron/ironing board - Portable fan - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 10 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed on Monday, Tuesday, and Sunday: - Dining venue(s) ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 30.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 70.00 per night We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately GBP 21.00 per person - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: GBP 30.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as Dene House Hotel Dene House Jesmond Dene Jesmond Jesmond Dene Hotel Jesmond Dene House Jesmond Dene House Hotel Jesmond Dene House Hotel Newcastle-upon-Tyne Jesmond Dene House Newcastle-upon-Tyne Jesmond House Jesmond House Hotel Jesmond Dene House Hotel Jesmond Dene House Newcastle-upon-Tyne Jesmond Dene House Hotel Newcastle-upon-Tyne ## Frequently asked questions ### Is Jesmond Dene House pet-friendly? ### How much does it cost to stay at Jesmond Dene House? ### How much is parking? ### What time is check-in at Jesmond Dene House? ### What time is check-out at Jesmond Dene House? ### Where is Jesmond Dene House located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Jesmond Dene House Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Location ### 9.4 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 438 8 - Good 116 6 - Okay 21 4 - Poor 12 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Daniel Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic stay. Stayed for a wedding. Staff really welcoming and friendly throughout. Slightly difficult to find our room, but was lovely when we got into it. We struggled to keep the room cool, but we loved the big bed and huge bathroom. Breakfast was fantastic too. Scenery amazing. Would definitely stay again ##### Daniel Stayed 1 night in Jul 2025 ### 10/10 Excellent #### David Feb 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, nice character. Staff excellent and facilities all good. Will definitely stay again ##### David Stayed 1 night in Feb 2025 ### 8/10 Good #### Graham Feb 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very enjoyable stay in a lovely historic house. The breakfast was excellent and staff mist helpful and polite ##### Graham Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Mark Oct 27, 2024 Liked: Amenities Lovely hotel, very pleasant staff thoroughly enjoyable stay thank you ##### Mark Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Jocelyn Feb 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel next to Jesmond Dene. Great room with a balcony ##### Jocelyn Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Fiona Sep 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great service, lovely location ##### Fiona Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Dian Jun 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay Lovely place to stay, great room and very helpful staff. Greatlocation for what we wanted ##### Dian Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Michael Mar 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very attentive staff. Cuisine expensive. ##### Michael Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Hugh Oct 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great Hotel and great service. ##### Hugh Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Dianne Jan 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A quiet & comfortable hotel. Large nicely furnished room overlooking gardens. Attentive & pleasant staff. A welcome oasis in a city. ##### Dianne Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Min Sep 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A quiet hotel in a nice area. Close to a park and Metro station. ##### Min Stayed 1 night in Sep 2024 ### 10/10 Excellent #### David Mar 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic Always an absolute pleasure visiting in this lovely hotel. Nothing is too much trouble for any member of staff ##### David Stayed 1 night in Dec 2024 ### 10/10 Excellent #### David Jan 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very warm welcome on arrival. Spacious room with good facilities. Clean and comfortable. ##### David Stayed 1 night in Jan 2025 ### 8/10 Good #### Johana Jan 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location. Great breakfast. ##### Johana Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Sarah Jan 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The service was outstanding at reception and we got our room early which was really appreciated. Lovely lounge areas for sitting and a nice bar area too. Cocktail of the week was delicious and breakfast was great. Bed was extremely comfortable. Beautiful surrounding area and fairly handy location if you like a bit of a walk. ##### Sarah Stayed 1 night in Jan 2025 ### 10/10 Excellent #### David Aug 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Friendly staff. ##### David Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Sarah Jan 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful hotel nestled in beautiful Jesmond Dene. Close to Jesmond with lovely bars, shops, restaurants and cafes. Beautiful hotel. Would recommend it and stay here myself again. ##### Sarah Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Sarah Jan 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our second stay and equally as good as the first. We didn’t arrive until 12.30am but they were very accommodating of our late arrival. We will be back ##### Sarah Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Lorraine Apr 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super Stay Once again a lovely stay, attentive and friendly staff. Fabulous breakfast lots of choice. Excellent location. ##### Lorraine Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Eleanor Apr 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Stayed here a few times with varied success due to mattresses being very uncomfortable but this stay was perfect - room and bed was great and food especially the breakfast always exceptional. Love how easy parking is in comparison to other hotels in Newcastle. ##### Eleanor Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Melvin Jan 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worth every penny Stayed for our friends wedding. Delightful building in an idyllic setting. Loved it ##### Melvin Stayed 2 nights in Dec 2024 ### 8/10 Good #### Kyriakos May 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities This is a wonderful property right in the middle of Jesmond walking to the park. Staff are helpful and polite. Room was good size and comfortable nothing extraordinary though. Obviously this is an old house and in some cases it shows its age. Note it’s a 8-10 min drive to town so not walking to central Newcastle. There’s public transport which can take about half an hour or a bit more. But is worth the stay for its proximity to the park. ##### Kyriakos Stayed 2 nights in May 2025 ### 10/10 Excellent #### Verified traveller Jul 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a wonderful stay. We were upgraded to a delux room and appreciated the vegan treats left in the room. The lady on reception was very welcoming and friendly. Hotel lovely. Will stay again. ##### Verified traveller Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Lorraine Apr 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Another lovely staycation Another lovely stay at Jesmond Dene House. Nice spacious room and bathroom. Fabulous breakfast plenty of choice. ##### Lorraine Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Sam Mar 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I stay away with work a lot and it was the little touches with this stay that would definitely get me to book again. 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