Ratings based on 1,373 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller

Everything was ok but they do noise on the morning

Posted 8-Apr-2016
Everything ok but the do noise on the morning when cleaning wake up us we trying to sleep late but did not. The only complaint I have everything else all right. Thanks for everything.
Comment from Hotel Management
15-Apr-2016 by gm, Hotel Management
Dear Guest, Thank you for taking the time to complete an online review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Ash Sardar Manager Comfort Suites Newark NJ 973 481 5200
3 out of 5
by A verified traveller

Last minute reservation

Posted 4-Apr-2016
I needed a last minute and this location was 5 minutes from my location. The room was great and the service was good too. Only thing was I was in a smoking room and I am not a smoker so the smell was kind of strong.
Comment from Hotel Management
6-Apr-2016 by GM, Hotel Management
Dear Guest, Thank you for taking the time to complete an online review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Ash Sardar Manager Comfort Suites Newark NJ 973 481 5200 -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark, NJ 07104 Ph: (973) 481 5200 Fax: (973) 481 9399 Email: csnj123@gmail.com WebSite: comfortsuites.com/hotel/nj123
4 out of 5
by A verified traveller from Vermont

Location was convenient. Very clean!!

Posted 21-Mar-2016
Pros: Cleanliness
Cons: Only issue we had was cream for coffee was spoiled.
Location: Close to train to go into NYC.
We stayed here before going on a cruise sailing out of Bayonne, NJ. Price was great, location was convenient, rooms were very clean, staff very courteous. I would definitely stay here again.
Comment from Hotel Management
6-Apr-2016 by gm, Hotel Management
Dear Guest, Thank you for taking the time to complete an online review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Ash Sardar Manager Comfort Suites Newark NJ 973 481 5200 -- Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark, NJ 07104 Ph: (973) 481 5200 Fax: (973) 481 9399 Email: csnj123@gmail.com WebSite: comfortsuites.com/hotel/nj123
1 out of 5
by A verified traveller

Do not stay here!

Posted 19-Mar-2016
Stayed at this hotel for 3 days with my husband and our 3 children. Rooms are outdated and dirty. Bad smell to the rooms when you walk in. Beds and pillows have a smell to them. Hallways and elevator smelled of marijuana each day we were there Staff are miserable and dont smile. They are busy on their phones. Area is unsafe. Staff advised us not to walk in the area. Its far away from nyc. U will have to park and ride or drive down. The hotel is located in an industrial run down area.
Comment from Hotel Management
24-Mar-2016 by gm, Hotel Management
Dear Guest, We accommodate many guests each evening and we strive to make their stay a wonderful and satisfying experience. Consequently,it's disappointing to learn that you're unhappy. Please accept my sincere apology. I want you to know that the comments and suggestions we receive from guests are taken seriously. I would like to assure you that all the issues raised have been addressed and appropriate action has been taken. Thank you for taking the time to share your concerns with us. We look forward to seeing you soon. Regards Manager Comfort Suites Newark 1348 McCarter Hwy, Newark, NJ 07104 Ph: (973) 481 5200
4 out of 5
by A verified traveller from Orlando

Nice hotel, good room, just rate,

Posted 14-Mar-2016
Good, I have good in Manhattan. Hotel could offer transfer to penn station newark.
Comment from Hotel Management
10-Apr-2016 by Gm, Hotel Management
Dear Guest, Thank you for taking the time to complete an online review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Ash Sardar Manager Comfort Suites Newark NJ 973 481 5200
3 out of 5
by A verified traveller

Convenient Location, Good Price, Clean

Posted 8-Mar-2016
Pros: Good sized room, comfortable and clean.
This place was close to where I needed to visit, was inexpensive and the room was very nice.
Comment from Hotel Management
12-Mar-2016 by gm, Hotel Management
Dear Guest, Thank you for taking the time to complete an online review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Ash Sardar Manager Comfort Suites Newark NJ 973 481 5200
4 out of 5
by A verified traveller

Attended the Anerican Cup

Posted 7-Mar-2016
Rooms were clean. Beds were very comfortable. When asked to have a room next to our friends they accommodated us on the spot. Breakfast was so so. But it was enough to fill us up. Would definitely stay here again next year when The American Cup returns.
Comment from Hotel Management
12-Mar-2016 by gm, Hotel Management
Dear Guest, Thank you for taking the time to complete an online review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Ash Sardar Manager Comfort Suites Newark NJ 973 481 5200
5 out of 5
by A verified traveller

Posted 2-Mar-2016
The hotel was convenient to every whrte i needed to go on my trip.
Comment from Hotel Management
12-Mar-2016 by gm, Hotel Management
Dear Guest, Thank you for taking the time to complete an online review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Ash Sardar Manager Comfort Suites Newark NJ 973 481 5200
5 out of 5
by A verified traveller from Cobleskill NY

Exc service

Posted 23-Feb-2016
Pros: location ,new and close to airport from hotel
Cons: nothing from facility accommodating and comfortable
Location: location is very urban and commercial but it is what it is ,food delivery was great
Got there late w family,nice touch with welcome bag of snack and waters for family,frt desk alert and friendly at that hour ,and security guard was alert and tentative .
Comment from Hotel Management
28-Feb-2016 by GM, Hotel Management
Dear Guest, Thank you for taking the time to complete an online review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Ash Sardar Manager Comfort Suites Newark NJ 973 481 5200
5 out of 5
by A verified traveller

Nice and clean

Posted 22-Feb-2016
I will stay next time and recommend to my friends too.
Comment from Hotel Management
27-Feb-2016 by gm, Hotel Management
Dear Guest, Thank you for taking the time to complete an online review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Ash Sardar Manager Comfort Suites Newark NJ 973 481 5200