Ratings based on 14,566 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

Posted 26-Aug-2016
Not all rooms have been remodeled. This was an old room
3out of 5
by A verified traveller fromlondon

Good location

Posted 24-Aug-2016
No free wifi, got charged 29.95 dollars plus tax for each day, which I was not happy about plus wanted to do a late check out they said it would be $75 until 3pm and $150 til 6pm Then to hold baggage when you check out early they wanted $2 per item, I have never had this it's more of a money making hotel from customers
5out of 5
by A verified traveller

PERFECT! Close to Penn St

Posted 24-Aug-2016
Pros: Spacious, location, clean
Cons: Bathroom super super tiny.
Location: MSG, Penn Station, Herald Sq
Needed a clean comfortable place super close to Penn station for an early morning Amtrak train and this place was perfect. Friendly quick check in, safe, spacious, and clean. Great deal on Expedia, especially with upgrade to bigger room with my Expedia status. Close to everything. Only down side, on a noisy busy street, but that's NYC!
5out of 5
by A verified traveller fromManhattan, NY

Great location

Posted 24-Aug-2016
Empire State Building and Madison square garden outside our window. Sub station on the corner. Walkable to Times Square. Helpful and friendly staff. Hotel getting an internal facelift. Rooms were nice.
4out of 5
by A verified traveller

Great location

Posted 24-Aug-2016
This hotel is along Street from empire state, maisonette square gardens, times square and macy's. Lots of fast food places, difficult to find restaurants. Tick took diner is good and prices similar to rest of new York, I.e. Expensive. We had small suite for 5 of us. Room good size but an inside room so very dark. Staff very pleasant.
4out of 5
by A verified traveller fromDelaware

2nd Stay not as nice as the First

Posted 23-Aug-2016
Pros: Staff was lovely and it is located in a perfect spot to visit New York.
Cons: They might consider evaluating size of room and price; I offered to pay a little more for a larger room-our room was not designed for business travel.
Location: Location is amazing ... easy to get to downtown, Broadway area and Javitz Center.
This was our second stay at the New Yorker and it was not as nice as the first. Our Queen Suite had an A/C leak causing the floor to be wet so they moved us to another room that was also supposed to be the same. When we got in it was clear the room was much smaller making use of the sleeper sofa difficult and room to use the ironing board difficult. They should call the room we had a Junior suite based on size and not charge the same price. Had we not stayed before we might not have known the difference ... the room otherwise was fine.
3out of 5
by A verified traveller

Posted 23-Aug-2016
Rooms were too small,very noisy, I could hear people shower in the room next to us and bathrooms were very old.
3out of 5
by A verified traveller fromCologne, Germany

Not great

Posted 23-Aug-2016
Unfriendly receptionist. Water in shower not hot. Bathroom filthy. Zinc did not drain. Noticed at night, mentioned at checkout. Response of receptionist(same as at checkin): badluck! Resort fees of 30 USD!
1out of 5
by A verified traveller fromMichigan

Lobby is beautiful. Room pitiful.

Posted 22-Aug-2016
Don't stay here. Just don't. Save yourself the frustration. Check out Yelp reviews. I didn't. Shame on me. Bathroom has plaster peeling from walls. Tile is missing grout, but no worries. The mold and mildew fill in the cracks. The tub wouldn't drain so I stood in four to six inches of water part way through my shower. Soap scum corrodes the broken towel bars. No exhaust fan, so condensation forms on ceiling and rain down on you while peeing or brushing teeth. The vent is covered in measurable amounts of fuzz. I reserved this room (suite #2607) for six. They gave us 3 sets of towels and one roll of toilet paper. It took three phone calls to get more towels. At 6 am I called and subsequently went looking for more paper at the front desk. Manager was completely uninterested in my concerns. We are not wealthy, fancy people. We saved for two years for this trip. How frustrating to get THIS for our money. We've had better accommodations and service at Motel 6 and campgrounds.
3out of 5
by A verified traveller fromRoma

Posted 20-Aug-2016
Ottimo rapporto qualita/prezzo per il pacchetto hotel/volo. Hotel affascinante in ottima posizione (anche se in zona caotica). Stanza con doppio queen con 2 bagni (che necessiterebbero qualche ritocco).