Ratings based on 14,109 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from Scotland

Cool weekend

Posted 4-May-2016
A long weekend in Wyndham New Yorker was fantastic. The classy reception area with smart uniformed staff, who are helpful and friendly. Our room was comfortable and cleaned daily to a great standard. This was my second stay at this hotel and if I get back to New York I will certainly stay there again as it's very central to everything. Fantastic hotel.
3 out of 5
by A verified traveller from Leusden

Vergane glorie, wel netjes

Posted 4-May-2016
Pros: Centrale ligging
Cons: Vermeld duidelijk op site welke extra, verplichte kosten nog in rekening gebracht zullen worden, zodat eerlijk vergelijk met andere hotels mogelijk is
Location: Op loopafstand van bijv. Times Square, Rockefeller Centre, Empire State Building, Madison Square Garden, Macy's en Victoria's Secret.
Een hotel dat het moet hebben van z'n 'statuur en bekendheid van weleer'. Het is groot en netjes, maar gedateerd qua aankleding. De kamers en badkamers zijn klein en saai en alleen voorzien van het hoognodige meubilair. Het hotel is met name (lijkt mij) interessant voor wie slechts een paar nachten verblijft en zo min mogelijk op z'n kamer komt (eigenlijk alleen om te slapen en te douchen). Voor wie langer blijft en zo nu en dan ook even wil uitrusten met een boekje en een glas wijn, zijn de kamers echt te ongezellig. De ligging van het hotel is prima, naast een subway station en centraal gelegen in Manhattan, op loopafstand van bijv. Times Square, Rockefeller Centre, Empire State Building, Madison Square Garden, Macy's en Victoria's Secret. Ronduit schandalig vond ik de 'mandatory options' die we moesten bijbetalen: 27,50 dollar per nacht per kamer (voor bijv. wifi en andere onduidelijke 'services')! Als iets 'mandatory' is is het geen 'option'; er geen gebruik van maken was niet mogelijk! Kosten voor ons gezin (4 personen, dus 2 kamers) na 1 week: bijna 400 dollar. Zet dat dan gewoon in je prijs bij boeking! Voelde me daardoor wel een beetje beduveld.
3 out of 5
by A verified traveller

Hotel con buena localización

Posted 4-May-2016
Hotel muy bien situado y comunicado. Limpio aunque la habitación era pequeña para tres personas. Mala connexión de Wifi en la habitación pero buena en el Lobby.
3 out of 5
by A verified traveller from derbyshire

Glad we weren't staying longer

Posted 3-May-2016
Pros: Reasonably good position for catching tour buses, Macy's, Penn Ststion, etc.
Cons: realistic photographs, general information.
Location: Plenty to do, on tour bus route. Plenty of places available to walk to including grand Central Station which was never mentioned.
Looked and sounded great on line but the reality was a small dark rooms itch very little space to,move. We had row double beds so the room could have slept four, sufficient towels for four. There was a "desk" in which stood the TV. Uron and ironing board supplied but I don't think there was the space to use these. Only one chair (dining type) supplied. No coffee machine but one was provided when requested but supplies were limited or none unless specifically requested. The bathroom door would not open fully because of the position of the towel rail. Shower over the bath.
1 out of 5
by A verified traveller from New York

Disappointed at best

Posted 3-May-2016
Pros: The manage Ruth was kind and cared - not like the front desk reservationists. The gentleman who ordered the car for the airport was very very nice.
Cons: Rooms need HELP, star ratings need improved, restaurant needs to be more careful, agents need to trained on customer services front under construstion
Location: Near Macy's
We arrived early the hotel (around 10:00 AM) stored our luggage and said the hotel said they would call when the room was available - no call. We asked if we could pay and have the room upgraded they said we booked through Expedia not the hotel - not sure what that has to do with it. We went on with our business got back to the hotel at 9 PM. They gave us our room key we went up and it would not work (the 22nd floor). Went back to desk - they told me I must have put my key by my cell phone and gave me another key - went back up - someone answered the door it was the wrong room - went back down and they said they felt awful for the person in the room - WHAT! Gave us the correct key - we got to our room around 9:55. We got an renovated room - with a view of the other part of the building and we booked quite a while ago through Expedia. The hotel slid a free breakfast coupon under the door. The room had a chain with a bathtub stopper - a pitted bathtub - no plugs - no coffeepot. We went to breakfast and there was a hair in the toast. We complained. They did take off the additional $25 we were going to get charged for a service fee of some sort. The star rating on Expedia was not correct!!!! Customer beware - Wyndham it is NOT!!!
4 out of 5
by A verified traveller

Posted 3-May-2016
Pros: Localizacion y amabilidad recepcionista
Cons: La limpieza en general
Location: Super bien ubicado, cerca de todo¡
Puente con familia. Gran localizacion, nos dieron una habitacion mejor sin pedirlo, espaciosa y tranquila, 1980¡ No es un hotel lujoso, pero muy adecuado en precio y ubicacion. Desayunamos un dia en Tick Tock, pelin caro, pero personal amable, todos hablan español. Te cobran dos dolares por guardarte maleta el dia que sales, esto no me parecio muy bien, deberia ser un servicio incluido en las tasas que te cobran. En general, Buena opcion si vas a NY
3 out of 5
by A verified traveller from Canada

Not what we expected

Posted 3-May-2016
Pros: Location
Location was good but other than that not for me. The rooms were not well kept at all. Very disappointing
2 out of 5
by A verified traveller

Close to many amenities

Posted 2-May-2016
Too many hidden charges spoilt our experience. Having stayed at more than 20 hotels in NYC this is the first and last time we will be staying here.
3 out of 5
by A verified traveller

Nothing special

Posted 2-May-2016
Wifi slow No great local restaurants nearby Water shower head / plumbing bad Service great No water bottles in room Overall below average
3 out of 5
by A verified traveller

Posted 2-May-2016
Pros: Proximity to Times Square, Penn Station, shopping, food
Cons: Internet should be free. At minimum, the added cost should be better advertised before accepting. Also $25/day is way too high.
See below comments on our stay. I am not overly happy to write in this box.