When we arrived at the hotel, we were presented with two room options: an immediate room at the back of the hotel or a room facing the front, with more light but a two-hour wait. We chose to wait for the front-facing room, expecting a better view and more light. However, to our disappointment, the front-facing room had a view of construction and no street view. During check-out, I raised this issue with the staff, and their response was essentially dismissive, citing that some guests prefer front rooms for the view and light. The problem was not the lack of a street view, but the absence of transparency regarding the construction view. If we had known, we would have preferred the immediate room at the back. Considering the cost of the hotel, I am surprised and disappointed by the staff's dismissive attitude. This was not an enjoyable way to start my 40th birthday, babymoon, and my first visit back to the city I lived in for 12 years.