Title: The Towers at Lotte New York Palace - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Towers at Lotte New York Palace Travelers find a perfect Manhattan retreat at The Towers at Lotte New York Palace, where spa treatments rejuvenate and iconic landmarks wait just steps away ## Photo gallery for The Towers at Lotte New York Palace ![Lobby lounge - The Towers at Lotte New York Palace (New York)](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/w1695h1110x0y0-bfb02104.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/7e765909-4fda-43b0-b155-9b7412c04690-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds - The Towers at Lotte New York Palace (New York)](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/efe28c30.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds - The Towers at Lotte New York Palace (New York)](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/5f77844a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - The Towers at Lotte New York Palace (New York)](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/33a20dba.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Towers at Lotte New York Palace in Manhattan offers a peaceful garden and an on-site restaurant for breakfast and lunch. Guests can enjoy coffee, shop, or book spa treatments without leaving this boutique hotel, balancing city access with genuine comfort. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Spa - Pet friendly - Free WiFi - Restaurant - Air conditioning - Gym VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 24 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 25 - Jan. 26](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 19 of 19 rooms ### View all photos for Towers Executive Suite with King Bed ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/09130fa1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Towers Executive Suite with King Bed 9.0 Wonderful 4 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu - 655 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed - City view ### View all photos for Luxury Towers Room with Two Queen Beds ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/4ffda3df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Towers Room with Two Queen Beds 10.0 Exceptional 16 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu Premium bedding - 465 sq ft - Sleeps 4 - 2 Queen Beds - City view ### View all photos for Luxury Towers Room with One King Bed ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/8292c9d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Towers Room with One King Bed 7.6 Good 9 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu Premium bedding - 465 sq ft - Sleeps 2 - 1 King Bed - City view ### View all photos for Towers Corner Suite ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/22785041.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Towers Corner Suite ### Highlights Separate dining area Air conditioning Connecting rooms available Kitchenette Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding - 1206 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed - City view ### View all photos for Towers One Bedroom Suite with King Bed ![42-inch plasma TV with cable channels, TV, video-game console](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/99d695fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Towers One Bedroom Suite with King Bed 10.0 Exceptional 2 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu Premium bedding - 1065 sq ft - Sleeps 3 - 1 King Bed - City view ### View all photos for Towers Skyview Suite ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/1fcb0a83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Towers Skyview Suite ### Highlights Separate dining area Air conditioning Connecting rooms available Kitchen Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding - 2500 sq ft - 3 bedrooms - Sleeps 3 - 1 King Bed - City view ### View all photos for Hastens Ultimate Sleep Suite ![Suite (Metropolitan)](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/723eb474.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hastens Ultimate Sleep Suite ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Kitchen Refrigerator Dishwasher Plasma TV - 2500 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Queen Beds - City view ### View all photos for Tower Royal Suite ![Royal Suite](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/723e629a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Tower Royal Suite ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Kitchen Refrigerator Dishwasher Plasma TV - 3600 sq ft - 3 bedrooms - Sleeps 8 - 2 King Beds and 2 Queen Beds - City view ### View all photos for The Champagne Suite ![Suite (Champagne Triplex) | Living area](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/003e5fda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Champagne Suite ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Kitchen Refrigerator Dishwasher Plasma TV - 5000 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Queen Beds - City view ### View all photos for Accessible Towers Executive Suite with King Bed ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/3d0e3340.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Towers Executive Suite with King Bed ### Highlights Separate sitting area Air conditioning Connecting rooms available Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu - 655 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed - City view ### View all photos for Accessible Luxury Towers Room with Two Queen Beds ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/4ffda3df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Luxury Towers Room with Two Queen Beds ### Highlights Air conditioning Connecting rooms available Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu Premium bedding - 465 sq ft - Sleeps 4 - 2 Queen Beds - City view ### View all photos for Accessible Luxury Towers Room with One King Bed ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/8292c9d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Luxury Towers Room with One King Bed ### Highlights Air conditioning Connecting rooms available Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu Premium bedding - 465 sq ft - Sleeps 2 - 1 King Bed - City view ### View all photos for Suite, 2 Bedrooms, Corner (Towers) ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/4ffda3df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Corner (Towers) 10.0 Exceptional 1 review ### Highlights Separate dining area Air conditioning Connecting rooms available Kitchenette Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding - 1675 sq ft - 2 bedrooms - Sleeps 6 - 2 Queen Beds and 1 King Bed - City view ### View all photos for Towers Corner Suite with Pantry ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/22785041.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Towers Corner Suite with Pantry ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Kitchen Refrigerator Dishwasher Plasma TV - 1210 sq ft - Sleeps 3 - 1 Double Sofa Bed and 1 King Bed - City view ### View all photos for Penthouse Suite ![Penthouse, Tower (Triplex)](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/ad10062d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse Suite ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Kitchen Refrigerator Dishwasher Plasma TV - 5000 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Queen Beds - City view ### View all photos for The Jewel Suite by Martin Katz ![Suite (Jewel Triplex)](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/12df94fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Jewel Suite by Martin Katz ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Kitchen Refrigerator Dishwasher Plasma TV - 5000 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Queen Beds - City view ### View all photos for Towers Skyview Two Bedroom Suite ![View from room](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/d3ddab6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Towers Skyview Two Bedroom Suite ### Highlights Air conditioning Connecting rooms available Kitchen Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu - 3000 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Queen Beds - City view ### View all photos for Towers Skyview Three Bedroom Suite ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/160cdf38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Towers Skyview Three Bedroom Suite ### Highlights Air conditioning Connecting rooms available Kitchen Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu - 3500 sq ft - 3 bedrooms - Sleeps 8 - 2 King Beds and 2 Queen Beds - City view ### View all photos for Towers Executive Studio Two Queen Beds ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/4ffda3df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Towers Executive Studio Two Queen Beds ### Highlights Air conditioning Connecting rooms available Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu Premium bedding - 655 sq ft - Sleeps 4 - 2 Queen Beds - City view ## You may also like Ad ![Suite, 1 Bedroom (View)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/28000/27924/03d904fd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Luxury Collection Hotel Manhattan Midtown Manhattan - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,006 reviews CA $511 CA $649 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/New-York-Hotels-The-Luxury-Collection-Hotel-Manhattan-Midtown.h27924.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=33a68322-0c85-4962-a18f-688fa955e800&top_cur=CAD) Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/160000/151300/151297/a4171475_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard New York Manhattan/ Midtown East Manhattan - Free WiFi - Restaurant - 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Union Square Manhattan - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,001 reviews CA $564 CA $715 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/New-York-Hotels-W-New-York-Union-Square.h535929.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=33a68322-0c85-4962-a18f-688fa955e800&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-The-Towers-At-Lotte-New-York-Palace.h4195208.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-The-Towers-At-Lotte-New-York-Palace.h4195208.Hotel-Information) ## About the area Located in Manhattan, a neighborhood in New York, The Towers at Lotte New York Palace is in the entertainment district and near a metro station. Manhattan Cruise Terminal and American Dream are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit American Museum of Natural History and DreamWorks Water Park. Traveling with kids? Make time for Bronx Zoo, or check out an event or a game at Radio City Music Hall. [Visit our New York travel guide](https://www.expedia.ca/New-York.dx178293) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.75804%2C-73.97536&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xLz6CTW56e0XJTWJDQBoJSb6tSU=) 455 Madison Avenue, New York, NY, 10022 ### What's nearby - ![St. Patrick\'s Cathedral](https://images.trvl-media.com/place/502084/82095b20-10a1-4338-b1d0-002a4c333464.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Patrick's Cathedral 2 min walk \- 0.2 km - ![5th Avenue showing a city and street scenes](https://images.trvl-media.com/place/6141747/13f0dbc3-073a-48e7-b553-3d43abd55635.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) 5th Avenue 3 min walk \- 0.3 km - ![Rockefeller Center](https://images.trvl-media.com/place/502076/95920105-ade5-4842-982e-64df4898f074.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rockefeller Center 5 min walk \- 0.5 km - ![Time exposure moving the zoom. #URBANJUNGLE](https://images.trvl-media.com/place/2621/ca82f4a2-33cd-4eeb-9159-3915913f4c6d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Radio City Music Hall 6 min walk \- 0.6 km - ![Times Square featuring signage, a skyscraper and city views](https://images.trvl-media.com/place/502080/ba1463c8-9bb1-4699-95b4-495107edd8f3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Times Square 10 min walk \- 0.9 km ### Getting around - 5 Av.-53 St. Station 3 min walk - Grand Central - 42 St. Station 9 min walk - LaGuardia Airport (LGA) 31 min drive ### Restaurants - Toasties E. 51st - Mangia - Inside Park at St Bart's - Cha CHA Matcha - Trouble's Trust ## About this property ### The Towers at Lotte New York Palace Luxury boutique hotel near 5th Avenue A short walk from Rockefeller Center and Radio City Music Hall, The Towers at Lotte New York Palace provides shopping on site, a coffee shop/cafe, and a garden. Treat yourself to spa services, such as a massage, a facial, or a body treatment. The on-site restaurant, Pomme Palais, offers breakfast and lunch. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Full breakfast (surcharge), a free area shuttle, and valet parking (surcharge) - ATM/banking services, a porter/bellhop, and a gift shop - Meeting rooms, newspapers in the lobby, and luggage storage - Guest reviews say great things about the helpful staff Room features All 176 rooms boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Other amenities include: - Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses - Designer toiletries and hair dryers - 42-inch plasma TVs with premium channels and DVD players - Wardrobes/closets, refrigerators, and dishwashers ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/4000000/3630000/3630000/3629903/47e7ae5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Langham, New York, Fifth Avenue Manhattan - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 1,001 reviews CA $740 CA $854 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=3629903&PinnedHotelID=3629903&HadPinnedHotel=true®ionId=-1&adults=2) ![Atrium Suite | View from room](https://images.trvl-media.com/lodging/1000000/30000/25600/25559/c6e0103a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Loews Regency New York Hotel Manhattan - Spa - Pet friendly - Free WiFi - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free area shuttle - Secured, covered valet parking on site (USD 110 per day) ### Food and drink - Weekend cooked-to-order breakfast available 6:30 AM to noon for a fee: USD 16 to 26 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Gold Room - Pomme Palais - Villard Restaurant ### Things to do - Health club - Shopping ### Family friendly - DVD player - Free area shuttle - In-room babysitting (surcharge) - In-room refrigerator - Laundry facilities - Microwave on request - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Newspapers in lobby ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Meeting rooms ### Outdoors - Garden ### Spa - Aromatherapy - Body scrubs - Facials - In-room massages - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Phone accessibility kit - Stair-free path to entrance - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible spa ### More - Ballroom - Banquet hall - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Down comforter - Egyptian cotton sheets - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 42-inch plasma TV with premium cable channels - DVD player - iPod dock - Pay movies - Video game console ### Food and drink - Dishwasher - Limited room service - Microwave on request - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 2 AM Contactless check-in available Late check-in subject to availability ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 150 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only Up to 25 lbs per pet ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 100.0 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Utility fee: USD 28.69 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 16 to 26 per person - Covered valet parking fee: USD 110 per day - Pet fee: USD 150 per pet, per stay - Service animals are exempt from fees - Rollaway bed fee: USD 100.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Towers New York Palace Towers Palace Towers Palace Hotel Towers Palace Hotel New York Towers Lotte New York Palace Hotel Towers Lotte Palace Hotel Towers Lotte New York Palace Towers Lotte Palace The Towers At Lotte York York The Towers at Lotte New York Palace Hotel The Towers at Lotte New York Palace New York The Towers at Lotte New York Palace Hotel New York ## Frequently asked questions ### Is The Towers at Lotte New York Palace pet-friendly? ### How much does it cost to stay at The Towers at Lotte New York Palace? ### How much is parking? ### What time is check-in at The Towers at Lotte New York Palace? ### What time is check-out at The Towers at Lotte New York Palace? ### Where is The Towers at Lotte New York Palace located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Towers at Lotte New York Palace Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.6 Location ### 9.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 473 8 - Good 100 6 - Okay 41 4 - Poor 18 2 - Terrible 19 ## Reviews ### 8/10 Good #### Majdi Jan 21, 2026 Liked: Property conditions & facilities Close to major shopping and multiple dining options ##### Majdi Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Jonathan Aug 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel great location ##### Jonathan Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Deana Oct 19, 2025 Liked: Room comfort The location is what makes this hotel great, as well as the beds and water pressure. Otherwise, our room had a mildew smell first day and the surfaces were not clean. We waited for our room to be ready and the elevator experience in the towers makes it unfavorable vs. desired over their other rooms. To be suggested as a luxury experience is a stretch. But the view is truly gorgeous. ##### Deana Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Kip Dec 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is always a GREAT place for Christmas time. Best service, location and accommodations. ##### Kip Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Fariba Nov 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities it was a very nice and large room with excellent service and location was fantastic. ##### Fariba Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Shirley Mar 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely stay, staff are very helpful throughout our stay ##### Shirley Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### David May 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best Midtown and Best Overall Hotel in Manhattan! Amazing roomy suites in the Towers, get the corner suite with an incredible skyline view. We've stayed at all the top luxury hotels and The Towers is in a class by itself in my opinion. We will be back. ##### David Stayed 1 night in May 2025 ### 10/10 Excellent #### Edda May 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the incredible location I had a wonderful experience, want to come back ##### Edda Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Richard Sep 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is great here, and surprisingly quiet given the location. ##### Richard Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Danielle Dec 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Such beautiful decor and views, generous room size and friendly professional service ##### Danielle Stayed 8 nights in Nov 2024 ### 8/10 Good #### Jon Jun 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Smart hotel superbly located ##### Jon Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Jeanne Dec 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff ##### Jeanne Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Radoslaw Nov 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is very unique. Beautiful historic place. ##### Radoslaw Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Jill Jun 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay was fabulous. Staff was courteous, prompt and friendly. We will be coming back to stay again. ##### Jill Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Julia Apr 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel with incredible service, spacious rooms, excellent fitness center, and in a great location! I highly recommend this hotel in NYC! ##### Julia Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Ryan Jan 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff were great. ##### Ryan Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Vanessa Apr 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay at the Lotte Towers! The rooms were very spacious for our family of 4\. We were provided a fridge on request. The views were amazing. The lifts were quick to get us to the 58th floor! Our rooms were serviced twice daily. Cannot fault anything at Lotte would love to return one day!! ##### Vanessa Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Liangping Jun 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view from the room is great, overseeing the St. Patrick’s Church. ##### Liangping Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Patricia Aug 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view from our room was spectacular. ##### Patricia Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Heather Sexe Oct 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Loved the Lotte towers! Great location, large room! ##### Heather Sexe Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Latarsha Batiste Jul 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was extremely pleasant ##### Latarsha Batiste Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Christine Aug 28, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved staying here ! Great service, everyone was so friendly and really accommodating to all my needs especially for my kids ! Highly recommend ! ##### Christine Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Stephanie Jan 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have stayed here many times and it is always amazing. The staff is the best and always greets you with a smile. Clean rooms, comfortable beds, fabulous location. Love it - we will be back! ##### Stephanie Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### George T Oct 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great location and great price point. Beautiful hotel …my second time there. Love it. ##### George T Stayed 4 nights in Oct 2023 ### 8/10 Good #### Gerald Nov 20, 2024 Liked: Cleanliness, property conditions & facilities Not exactly a 5 star experience. Location good. 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