Title: Towers at Lotte New York - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Towers at Lotte New York Palace Luxury hotel with area shuttle service and a health club ![Suite (Champagne Triplex) | Living area](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/02d4f5a0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/7e765909-4fda-43b0-b155-9b7412c04690-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Suite, 1 King Bed with Sofa bed, Corner (Towers) | Private kitchenette](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/414f3e23.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/w1695h1110x0y0-bfb02104.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/a99c5e1a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Towers at Lotte New York Palace in Manhattan offers a peaceful garden and an on-site restaurant for breakfast and lunch. Guests can enjoy coffee, shop, or book spa treatments without leaving this boutique hotel, balancing city access with genuine comfort. VIP Access 9.2 Wonderful ## Popular amenities - Spa - Bar - Pet-friendly - Gym - Room service - Breakfast available VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 24 - Nov. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=4195208&PinnedHotelID=4195208&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 19 of 19 rooms ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/09130fa1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Towers Executive Suite with King Bed 9.0 Wonderful 4 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu - 655 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/4ffda3df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Towers Room with Two Queen Beds 10.0 Exceptional 16 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu Pillowtop bed - 465 sq ft - City view - Sleeps 4 - 2 Queen Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/8292c9d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Towers Room with One King Bed 7.6 Good 9 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu Pillowtop bed - 465 sq ft - City view - Sleeps 2 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/22785041.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Towers Corner Suite ### Highlights Separate dining area Air conditioning Connecting rooms available Kitchenette Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding - 1206 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![42-inch plasma TV with cable channels, TV, video-game console](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/99d695fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Towers One Bedroom Suite with King Bed 10.0 Exceptional 2 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu Pillowtop bed - 1065 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/1fcb0a83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Towers Skyview Suite ### Highlights Separate dining area Air conditioning Connecting rooms available Kitchen Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding - 2500 sq ft - 3 bedrooms - City view - Sleeps 3 - 1 King Bed ![Suite (Metropolitan)](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/723eb474.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hastens Ultimate Sleep Suite ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Kitchen Refrigerator Dishwasher Plasma TV - 2500 sq ft - 2 bedrooms - City view - Sleeps 6 - 1 King Bed and 2 Queen Beds ![Royal Suite](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/723e629a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Tower Royal Suite ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Kitchen Refrigerator Dishwasher Plasma TV - 3600 sq ft - 3 bedrooms - City view - Sleeps 8 - 2 King Beds and 2 Queen Beds ![Suite (Champagne Triplex) | Living area](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/003e5fda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Champagne Suite ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Kitchen Refrigerator Dishwasher Plasma TV - 5000 sq ft - 2 bedrooms - City view - Sleeps 4 - 1 King Bed and 2 Queen Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/3d0e3340.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Towers Executive Suite with King Bed ### Highlights Separate sitting area Air conditioning Connecting rooms available Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu - 655 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/4ffda3df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Luxury Towers Room with Two Queen Beds ### Highlights Air conditioning Connecting rooms available Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu Pillowtop bed - 465 sq ft - City view - Sleeps 4 - 2 Queen Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/8292c9d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Luxury Towers Room with One King Bed ### Highlights Air conditioning Connecting rooms available Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu Pillowtop bed - 465 sq ft - City view - Sleeps 2 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/4ffda3df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Corner (Towers) 10.0 Exceptional 1 review ### Highlights Separate dining area Air conditioning Connecting rooms available Kitchenette Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding - 1675 sq ft - 2 bedrooms - City view - Sleeps 6 - 2 Queen Beds and 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/22785041.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Towers Corner Suite with Pantry ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Kitchen Refrigerator Dishwasher Plasma TV - 1210 sq ft - City view - Sleeps 3 - 1 Double Sofa Bed and 1 King Bed ![Penthouse, Tower (Triplex)](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/ad10062d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse Suite ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Kitchen Refrigerator Dishwasher Plasma TV - 5000 sq ft - 2 bedrooms - City view - Sleeps 6 - 1 King Bed and 2 Queen Beds ![Suite (Jewel Triplex)](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/12df94fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Jewel Suite by Martin Katz ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Kitchen Refrigerator Dishwasher Plasma TV - 5000 sq ft - 2 bedrooms - City view - Sleeps 4 - 1 King Bed and 2 Queen Beds ![View from room](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/d3ddab6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Towers Skyview Two Bedroom Suite ### Highlights Air conditioning Connecting rooms available Kitchen Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu - 3000 sq ft - 2 bedrooms - City view - Sleeps 6 - 1 King Bed and 2 Queen Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/160cdf38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Towers Skyview Three Bedroom Suite ### Highlights Air conditioning Connecting rooms available Kitchen Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu - 3500 sq ft - 3 bedrooms - City view - Sleeps 8 - 2 King Beds and 2 Queen Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/5000000/4200000/4195300/4195208/4ffda3df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Towers Executive Studio Two Queen Beds ### Highlights Air conditioning Connecting rooms available Refrigerator Dishwasher Plasma TV Hypo-allergenic bedding Pillow menu Pillowtop bed - 655 sq ft - City view - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Reception](https://images.trvl-media.com/lodging/2000000/1750000/1747300/1747244/8b8c21e9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Staten Island Staten Island - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 1,098 reviews CA $219 CA $256 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/New-York-Hotels-Hampton-Inn-Suites-Staten-Island.h1747244.Hotel-Information?chkin=2025-12-23&chkout=2025-12-24&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=a085bc18-3995-4cbf-b3be-d05776fadcb9&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/8000000/7370000/7362500/7362466/b19f1146.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn New York/Manhattan-Midtown East Manhattan - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.2 Very good 1,507 reviews CA $192 CA $225 total includes taxes & fees Nov 30 - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-The-Towers-At-Lotte-New-York-Palace.h4195208.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-The-Towers-At-Lotte-New-York-Palace.h4195208.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.75814%2C-73.97536&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=85bOkmc7_56XpKvnXXzrlZdGrdI=) 455 Madison Avenue, New York, NY, 10022 #### What's nearby - St. Patrick's Cathedral - 2 min walk - 0.2 km - 5th Avenue - 3 min walk - 0.3 km - Rockefeller Center - 5 min walk - 0.5 km - Radio City Music Hall - 6 min walk - 0.6 km - Times Square - 10 min walk - 0.9 km #### Getting around - 5 Av.-53 St. Station - 3 min walk - Grand Central - 42 St. Station - 9 min walk - LaGuardia Airport (LGA) - 31 min drive #### Restaurants - ‪Toasties E. 51st - ‬1 min walk - ‪Cha CHA Matcha - ‬1 min walk - ‪Joe & The Juice - ‬3 min walk - ‪Naya - ‬2 min walk - ‪Starbucks - ‬1 min walk ## About this property ### The Towers at Lotte New York Palace Luxury boutique hotel near 5th Avenue A short walk from Rockefeller Center and Radio City Music Hall, The Towers at Lotte New York Palace provides shopping on site, a coffee shop/cafe, and a garden. Treat yourself to spa services, such as a body scrub, a facial, or a manicure/pedicure. The on-site restaurant, Pomme Palais, offers breakfast and lunch. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Full breakfast (surcharge), a free area shuttle, and valet parking (surcharge) - A gift shop, ATM/banking services, and a ballroom - An elevator, luggage storage, and newspapers in the lobby - Guest reviews say great things about the helpful staff Room features All 176 rooms boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Other amenities include: - Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses - Designer toiletries and hair dryers - 42-inch plasma TVs with premium channels and DVD players - Wardrobes/closets, refrigerators, and dishwashers ## Similar properties ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/10000/4900/4818/w1695h1110x0y0-027534be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lotte New York Palace Manhattan - Spa - Pet-friendly - Restaurant - Air conditioning 9.0 Wonderful 1,735 reviews CA $838 CA $1,007 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=4818&PinnedHotelID=4818&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, Frette Italian sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/4000000/3630000/3630000/3629903/f11b4f1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Langham, New York, Fifth Avenue Manhattan - Pet-friendly - 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Weekend cooked-to-order breakfast available 6:30 AM to noon for a fee: USD 16 to 26 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Gold Room - Pomme Palais - Villard Restaurant ### Things to do - Health club - Shopping ### Family friendly - DVD player - Free area shuttle - In-room babysitting (surcharge) - In-room refrigerator - Laundry facilities - Microwave on request - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Newspapers in lobby ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Meeting rooms ### Outdoors - Garden ### Spa - Aromatherapy - Body scrubs - Facials - In-room massages - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Phone accessibility kit - Stair-free path to entrance - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible spa ### More - Ballroom - Banquet hall - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Down comforter - Egyptian cotton sheets - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 42-inch plasma TV with premium cable channels - DVD player - iPod dock - Pay movies - Video game console ### Food and drink - Dishwasher - Limited room service - Microwave on request - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 2 AM Contactless check-in available Late check-in subject to availability ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 150 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only Up to 25 lbs per pet ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 100.0 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Utility fee: USD 28.69 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 16 to 26 per person - Covered valet parking fee: USD 110 per day - Pet fee: USD 150 per pet, per stay - Service animals are exempt from fees - Rollaway bed fee: USD 100.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Towers New York Palace Towers Palace Towers Palace Hotel Towers Palace Hotel New York Towers Lotte New York Palace Hotel Towers Lotte Palace Hotel Towers Lotte New York Palace Towers Lotte Palace The Towers At Lotte York York The Towers at Lotte New York Palace Hotel The Towers at Lotte New York Palace New York The Towers at Lotte New York Palace Hotel New York ## Frequently asked questions ### Is The Towers at Lotte New York Palace pet-friendly? > Yes, this hotel allows dogs with a maximum weight of up to 25 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees. ### How much does it cost to stay at The Towers at Lotte New York Palace? > As of Nov 23, 2025, prices found for a 1-night stay for 2 adults at The Towers at Lotte New York Palace on Dec 23, 2025 start from CA $1,643.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/New-York-Hotels-The-Towers-At-Lotte-New-York-Palace.h4195208.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking? > Valet parking is available for USD 110 per day. ### What time is check-in at The Towers at Lotte New York Palace? > Check-in start time: 4:00 PM; Check-in end time: 2 AM. Late check-in is available during limited hours. ### What time is check-out at The Towers at Lotte New York Palace? > Check-out is at 11:00 AM. ### Where is The Towers at Lotte New York Palace located? > This family-friendly New York hotel is located in the entertainment district, within a 5-minute walk of 5th Avenue and St. Patrick's Cathedral. Rockefeller Center and Radio City Music Hall are also within 10 minutes. 5 Av.-53 St. Station and 51 St. Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Towers at Lotte New York Palace Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.6 Location ### 9.0 Staff & service ### 8.6 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 464 8 - Good 98 6 - Okay 41 4 - Poor 18 2 - Terrible 17 ### 10/10 Excellent #### Jonathan Aug 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our stay ##### Jonathan Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Jonathan Aug 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel great location ##### Jonathan Stayed 3 nights in Aug 2025 ### 8/10 Good #### Kevin Oct 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hiccup with front desk staff outside of that the place is amazing. ##### Kevin Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jerry Aug 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel! ##### Jerry Stayed 1 night in Aug 2025 ### 8/10 Good #### Kevin Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is truly 5 star and I wanted to rate it 5 star across the board however the gap between excellent and average from front desk personnel can’t be ignored. Norma and Rebecca are exceptional whereas their colleagues need to be retrained. Not very good at all. ##### Kevin Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Bremen Feb 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay! ##### Bremen Stayed 4 nights in Feb 2025 ### 2/10 Terrible #### linda Oct 22, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities UNIMAGINABLY RUDE hotel staff, who clearly have had no education, much less education in hospitality or communication. 100% assumed hotel guests were thieves, liars, or criminals of other sort; rather than the paying customers (or "guests!") they truly are. Tower King Room (1500.00/night) did not meet minimum expectation of clean, orderly, functioning hotel room: Rusty bathroom fixtures, pink mold on shower curtain, torn roman shades, askew black-out shades, non-functional electric blinds, non-functional electrical outlets, unusual stains on upholstery and carpet, mis-matched furnishings, broken ("ripped out") under-counter cabinetry, broken closet doors, struggling and loud water-hammer plumbing, etc (!!). ##### linda Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### David May 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best Midtown and Best Overall Hotel in Manhattan! Amazing roomy suites in the Towers, get the corner suite with an incredible skyline view. We've stayed at all the top luxury hotels and The Towers is in a class by itself in my opinion. We will be back. ##### David Stayed 1 night in May 2025 ### 10/10 Excellent #### Kip Dec 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is always a GREAT place for Christmas time. Best service, location and accommodations. ##### Kip Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Heather Oct 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful Hotel and the staff were all amazingly helpful and kind. ##### Heather Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Annie Feb 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is classic NYC and is top tier in service and quality! ##### Annie Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Fariba Nov 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities it was a very nice and large room with excellent service and location was fantastic. ##### Fariba Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Farhad Apr 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great location and great hotel ##### Farhad Stayed 3 nights in Apr 2023 ### 8/10 Good #### Paulo Feb 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Location ##### Paulo Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Shirley Mar 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely stay, staff are very helpful throughout our stay ##### Shirley Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### JEROME ALEXANDER Sep 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hands down one of the best hotel stays ##### JEROME ALEXANDER Stayed 7 nights in Jun 2024 ### 10/10 Excellent #### Danielle Dec 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Such beautiful decor and views, generous room size and friendly professional service ##### Danielle Stayed 8 nights in Nov 2024 ### 10/10 Excellent #### Jeanne Dec 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff ##### Jeanne Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Richard Sep 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is great here, and surprisingly quiet given the location. ##### Richard Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Anush Jan 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Had a wonderful time. Would highly recommend ##### Anush Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Edda May 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the incredible location I had a wonderful experience, want to come back ##### Edda Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Radoslaw Nov 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is very unique. Beautiful historic place. ##### Radoslaw Stayed 4 nights in Nov 2024 ### 8/10 Good #### Jon Jun 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Smart hotel superbly located ##### Jon Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Vanessa Apr 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay at the Lotte Towers! The rooms were very spacious for our family of 4. We were provided a fridge on request. The views were amazing. The lifts were quick to get us to the 58th floor! Our rooms were serviced twice daily. Cannot fault anything at Lotte would love to return one day!! ##### Vanessa Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Karen Jul 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property! ##### Karen Stayed 4 nights in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Vista LIC Hotel, BW Premier Collection](https://www.expedia.ca/New-York-Hotels-Four-Points-By-Sheraton-Long-Island-City-Queensboro-Bridge.h3887116.Hotel-Information) > > [John Hotel](https://www.expedia.ca/New-York-Hotels-John-Hotel.h19175691.Hotel-Information) > > [Ravel Hotel Trademark Collection by Wyndham](https://www.expedia.ca/New-York-Hotels-Ravel-Hotel-Trademark-Collection-By-Wyndham.h1880311.Hotel-Information) > > [Hyatt Place Long Island City/New York City](https://www.expedia.ca/New-York-Hotels-Hyatt-Place-Long-Island-CityNew-York-City.h19176542.Hotel-Information) > > [Ramada by Wyndham Flushing Queens](https://www.expedia.ca/New-York-Hotels-Ramada-By-Wyndham-Flushing-Queens.h7678509.Hotel-Information) > > [Graduate by Hilton New York](https://www.expedia.ca/New-York-Hotels-Graduate-Roosevelt-Island.h45998944.Hotel-Information) > > [Aloft Long Island City - Manhattan View](https://www.expedia.ca/New-York-Hotels-Aloft-Long-Island-City-Manhattan-View.h16402957.Hotel-Information) > > [Feather Factory](https://www.expedia.ca/New-York-Hotels-Feather-Factory.h20307398.Hotel-Information) > > [The Collective Paper Factory](https://www.expedia.ca/New-York-Hotels-The-Collective-Paper-Factory.h6986420.Hotel-Information) > > [Holiday Inn Express Maspeth by IHG](https://www.expedia.ca/New-York-Hotels-Holiday-Inn-Express-Maspeth.h1742005.Hotel-Information) > > [Comfort Inn & Suites LaGuardia Airport](https://www.expedia.ca/New-York-Hotels-Comfort-Inn-Suites-LaGuardia-Airport.h1209275.Hotel-Information) > > [Sheraton LaGuardia East Hotel](https://www.expedia.ca/New-York-Hotels-Sheraton-LaGuardia-East-Hotel.h8576.Hotel-Information) > > [Hilton Garden Inn Long Island City New York](https://www.expedia.ca/New-York-Hotels-Hilton-Garden-Inn-Long-Island-City-New-York.h9382123.Hotel-Information) > > [Hyatt Place Flushing/LaGuardia Airport](https://www.expedia.ca/New-York-Hotels-Hyatt-Place-FlushingLaGuardia-Airport.h6884156.Hotel-Information) > > [Hotel Indigo Flushing - LaGuardia by IHG](https://www.expedia.ca/New-York-Hotels-Hotel-Indigo-Flushing.h30468831.Hotel-Information) > > [Holiday Inn Express Jamaica - JFK AirTrain - NYC by IHG](https://www.expedia.ca/New-York-Hotels-Holiday-Inn-Express-Jamaica-JFK-AirTrain-NYC.h55580632.Hotel-Information) > > [DoubleTree by Hilton New York LaGuardia Airport](https://www.expedia.ca/New-York-Hotels-LaGuardia-Plaza-Hotel.h7693.Hotel-Information) > > [TownePlace Suites by Marriott New York Long Island City/Manhattan View](https://www.expedia.ca/New-York-Hotels-TownePlace-Suites-By-Marriott-New-York-Long-Island-CityManhattan-View.h35782720.Hotel-Information) > > [Home2 Suites by Hilton NY Long Island City/Manhattan View](https://www.expedia.ca/New-York-Hotels-Home2-Suites-By-Hilton-NY-Long-Island-CityManhattan-View.h7163594.Hotel-Information) > > [LIC Hotel](https://www.expedia.ca/New-York-Hotels-LIC-Hotel.h14840379.Hotel-Information) > > [Four Points by Sheraton Flushing](https://www.expedia.ca/New-York-Hotels-Four-Points-By-Sheraton-Flushing.h68333401.Hotel-Information) > > [The One Boutique Hotel](https://www.expedia.ca/New-York-Hotels-The-One-Boutique-Hotel.h8225544.Hotel-Information) > > [Hampton Inn NY-JFK](https://www.expedia.ca/New-York-Hotels-Hampton-Inn-NY-JFK-Jamaica-Queens.h798778.Hotel-Information) > > [Courtyard Long Island City/New York Manhattan View](https://www.expedia.ca/New-York-Hotels-Courtyard-Long-Island-CityNew-York-Manhattan-View.h13075920.Hotel-Information) > > [The Parc Hotel](https://www.expedia.ca/New-York-Hotels-The-Parc-Hotel.h6839377.Hotel-Information) > > [TWA Hotel at JFK Airport](https://www.expedia.ca/New-York-Hotels-TWA-Hotel.h49304196.Hotel-Information) > > [New York LaGuardia Airport Marriott](https://www.expedia.ca/New-York-Hotels-New-York-LaGuardia-Airport-Marriott.h2896.Hotel-Information) > > [The Boro Hotel](https://www.expedia.ca/New-York-Hotels-The-Boro-Hotel.h9711478.Hotel-Information) > > [Comfort Inn JFK Airport](https://www.expedia.ca/New-York-Hotels-Comfort-Inn-JFK-Airport.h69402990.Hotel-Information) > > [Holiday Inn Express & Suites Woodside LaGuardia Airport by IHG](https://www.expedia.ca/New-York-Hotels-Holiday-Inn-Express-Suites-Woodside-Queens-NYC.h58131140.Hotel-Information)