- Liked: Cleanliness, staff & service, property conditions & facilities
Such a special place to stay- like a warm home away from home. Welcoming and warm, clean and modern. The staff is truly amazing! Can’t wait to come back!!
You can change or cancel this stay if plans change. Because flexibility matters.
Located in New York's Midtown neighbourhood, The Ritz-Carlton New York, Central Park is in the city centre and near a metro station. Carnegie Hall and Museum of Modern Art are cultural highlights, and some of the area's activities can be experienced at American Dream Meadowlands and Sunset Park. Check out an event or a game at Madison Square Garden, and consider making time for Central Park Zoo, a top attraction not to be missed.
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel is nice enough, but some of the pieces in the room were a little off — bathroom light ended up going out, the holders for the blinds cords were coming out of the wall. The biggest issue I had was the smoke detector. For some reason, they placed the one in this room directly over where your heads sit in the bed. The green light casts a pretty bright light straight down (especially when all the lights are out and it was directly in my face and kept me up most of the first night I was there). I mentioned it to the front desk saying it was pretty annoying during the night and I know you can’t disconnect the smoke detector). The response was, no, there’s nothing they could do. This light isn’t a sensor or anything, it just shows the status — green if all ok. I have the same ones at home and they give off the same light — you can see the pattern on my floor at night, but it’s placed in a part of the room where the bed would never be placed. In a room that’s $1,000 a night, I’d expect a little more than ‘no, can’t do anything about it.’ Especially when I’ve said it kept me up most of the night — put a pillow over my head for some while trying to sleep. Second night we were there, I took a small piece of the label off a small bottle I had and stuck it over the light — problem solved — but still... pretty disappointing.