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The Plaza Hotel

Photo gallery for The Plaza Hotel

Featured Image
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of The Plaza Hotel

The Plaza Hotel

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Fifth Avenue at Central Park South, New York, NY, 10019

Explore the area

  • Popular LocationCentral Park1 min walk
  • Popular LocationTimes Square16 min walk
  • Popular LocationBroadway19 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)21 min drive

Choose dates to view prices

About this area

New York

The Plaza Hotel is located in Midtown, a neighborhood in New York, and is in the city center and near a metro station. Central Park Zoo and Madame Tussauds Wax Museum are local attractions and those in the mood for shopping can visit 5th Avenue and Madison Avenue. Consider St. James Theatre for a night out or American Museum of Natural History if you're traveling with kids. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests love the hotel's central location.

What's nearby

  • Central Park - 1 min walk
  • Museum of Modern Art - 8 min walk
  • Rockefeller Center - 11 min walk
  • Times Square - 16 min walk
  • Broadway - 19 min walk

Getting around

  • Grand Central - 42 St. Station - 2 min drive
  • 5 Av.- 60 St. Station - 5 min walk
  • John F. Kennedy International Airport (JFK) - 21 min drive

Restaurants

  • The Palm Court — 1 min walk
  • Champagne Bar — 1 min walk
  • Sarabeth's — 3 min walk
  • Quality Meats — 3 min walk
  • Villagio On The Park — 3 min walk

About this property

The Plaza Hotel

Family-friendly New York hotel in Midtown with full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. All 282 soundproofed rooms feature WiFi and 24-hour room service. Flat-screen TVs with cable channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches like bathrobes and slippers.
The Plaza Hotel offers 282 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guerlain Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

The property is a member of Historic Hotels of America.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • Available in some public areas: WiFi (USD 14.95 per night)

Parking and transportation

  • Valet parking on site (USD 95.00 per day)
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 10:00 AM - 6:00 PM
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 50-80 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Bulgarian
  • Chinese
  • Croatian
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Hungarian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish
  • Ukrainian

Business services

  • Business center
  • Conference space (21500 square feet)
  • Meeting rooms

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per pet, per stay
Dogs welcome
1 per room
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 95.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250 per day
  • Resort fee: USD 68.85 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 50 and USD 80 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary)
  • Airport shuttle fee: USD 248 per person (one way)
  • Airport shuttle fee per child: USD 248 (one-way), (up to 12 years old)
  • Valet parking fee: USD 95.00 per day
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 95.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow photography in the lobby; photography may also be restricted in other areas of the building.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

The Plaza Hotel Hotel
Plaza Hotel
Plaza Hotel New York
Plaza New York
Plaza New York City
Plaza Hotel New York City
The Plaza Hotel New York
The Plaza Hotel Hotel New York

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 701 out of 992 reviews
5 - Excellent 71%
Rating 4 - Good. 148 out of 992 reviews
4 - Good 15%
Rating 3 - Okay. 73 out of 992 reviews
3 - Okay 7%
Rating 2 - Poor. 43 out of 992 reviews
2 - Poor 4%
Rating 1 - Terrible. 27 out of 992 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👏👏👏👏👏
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was so charming in its old world elegance.
Stayed 3 nights in Sep 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Exterior staff was consistently rude and unwelcoming. Television was not working Sunday night/Monday morning and again Thursday afternoon/evening. The food was so poor we could not finish our meals. The interior of the hotel was beautiful. The location was excellent.
Stayed 4 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the whole experience. Coming from a small town and going to New York for the first time, the staff was friendly and very helpful. If we ever go back, The Plaza is the only place to stay. Thank you to the staff for a dream vacation!
Stayed 4 nights in Aug 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We went for our anniversary. The staff, the size of room, the spa was excellent. The room smells like old smoke, the tv was broken, an outlet in the bathroom was broken. They never came to fix it. We had room service and had a Cesar salad that I could have gotten better at a chain restaurant. Very disappointing. The scaffolding around the hotel has been there for a few years now….will we stay again… Really to so sure.
Stayed 2 nights in Aug 2021