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The Plaza Hotel

Photo gallery for The Plaza Hotel

Exterior
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Flat-screen TV, DVD player, pay movies

Overview of The Plaza Hotel

The Plaza Hotel

5.0 star property

8.8/10 Excellent

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
Map
768 Fifth Avenue, New York, NY, 10019

Explore the area

  • Popular LocationCentral Park1 min walk
  • Popular LocationBroadway12 min walk
  • Popular LocationTimes Square17 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)55 min drive

Room options

About this area

New York

The Plaza Hotel is located in Manhattan, a neighborhood in New York, and is in a shopping district and near a metro station. Rockefeller Center and Times Square are notable landmarks, and the area's natural beauty can be seen at Central Park and Bryant Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails nearby. Guests love the hotel's central location.
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Map

What's nearby

  • Central Park - 1 min walk
  • Trump Tower - 3 min walk
  • Museum of Modern Art - 9 min walk
  • Broadway - 12 min walk
  • Times Square - 17 min walk

Getting around

  • New York W 32nd St. Station - 4 min drive
  • 5 Av.- 60 St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 55 min drive

Restaurants

  • Sarabeth's - 2 min walk
  • Villagio On The Park - 3 min walk
  • Blue Box Cafe - Tiffany - 3 min walk
  • Quality Meats - 3 min walk
  • Quality Italian - 4 min walk

About this property

The Plaza Hotel

5-star historic hotel near Central Park
Located close to Rockefeller Center and Broadway, The Plaza Hotel provides a roundtrip airport shuttle, shopping on site, and a hair salon. Treat yourself to reflexology, a Swedish massage, or a body treatment at the onsite spa. The onsite restaurant, The Palm Court, features American cuisine. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Full breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • A porter/bellhop, 9 meeting rooms, and tour/ticket assistance
  • Concierge services, a ballroom, and a front desk safe
  • Guest reviews speak highly of the central location
Room features
All 282 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Designer toiletries and hair dryers
  • Flat-screen TVs with premium channels and DVD players
  • Wardrobes/closets, recycling, and daily housekeeping

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of America.

Languages

Arabic, Bulgarian, Chinese (Mandarin), Croatian, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • Available in some public areas: WiFi (USD 14.95 per night)

Parking and transportation

  • Valet parking on site (USD 95.00 per day)
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 10:00 AM - 6:00 PM
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily: USD 60-120 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Palm Court
  • Champagne Bar
  • Todd English Food Hall
  • Champagne Bar
  • The Plaza Food Hall

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (21500 square feet)
  • Meeting rooms - 9

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 95.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250 per day
  • Resort fee: USD 74.58 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 60 and USD 120 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary)
  • Airport shuttle fee: USD 248 per person (one way)
  • Airport shuttle fee per child: USD 248 (one-way), (up to 12 years old)
  • Valet parking fee: USD 95.00 per day
  • Rollaway bed fee: USD 95.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow photography in the lobby; photography may also be restricted in other areas of the building.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

The Plaza Hotel Hotel
Plaza Hotel
Plaza Hotel New York
Plaza New York
Plaza New York City
Plaza Hotel New York City
The Plaza Hotel New York
The Plaza Hotel Hotel New York

Frequently asked questions

Is The Plaza Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 per room).

How much does it cost to stay at The Plaza Hotel?

As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at The Plaza Hotel on Feb 20, 2023 start from CA $820.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Plaza Hotel?

Valet parking is available for USD 95.00 per day.

What time is check-in at The Plaza Hotel?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at The Plaza Hotel?

Check-out is at noon.

Does The Plaza Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 248 per person applies.

Where is The Plaza Hotel located?

This family-friendly New York hotel is located in a shopping district, within a 10-minute walk of Central Park and Rockefeller Center. Broadway and Times Square are also within 1 mi (2 km). 5 Av.- 60 St. Station and 57 St. Station are within a 5-minute walk.

Can I cancel my reservation for free at The Plaza Hotel and receive a full refund?

Yes, The Plaza Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Plaza Hotel cancellation policy on our site for more details about any exclusions or requirements.

The Plaza Hotel Reviews

The Plaza Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 711 out of 1014 reviews" "
" "10 - Excellent 70%
Rating 8 - Good. 145 out of 1014 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 81 out of 1014 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 47 out of 1014 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 30 out of 1014 reviews" "
" "2 - Terrible 3%

9.2/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location on Central Park and easily accessible to all the attractions. Great staff. One of the best hotels in Manhattan.
Stayed 3 nights in Jan 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location!

10/10 Excellent

Marina, McAllen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room carpet needs to be deep cleaned

10/10 Excellent

Araksia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!

4/10 Poor

Babak

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Overrated, inexperienced staff and unhelpful. Food arrived cold in the restaurant. Menu is very limited. Full of tourists, so nobody seemed to care. Once checked in to a fresh room, the toilet was not working and needed service.It was noisy outside. Will not go back.

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great location. Very expensive. Lot of dining around. Could use ice machines on floors other than room service, and Keurig machine rather than room service.

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Beautiful lobby and dining area. They made a mistake with a dining charge and I had to argue to have it corrected. Paper products in room could use an upgrading. Maybe a better quality tissue and toilet paper. For the most part a pleasant experience in a classic New York City hotel.

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great experience! Bring your wallet for room service
Stayed 5 nights in Nov 2022

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Plaza is just classic NYC.
Stayed 2 nights in Oct 2022

10/10 Excellent

Kimberlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022