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The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

Star Rating
4 out of 5

Information

Reviews

3.9 / 5Good
1,003 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Queen Mod Empire Queen

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Water Tower Double Empire Double

    Room Amenities

    • City view
    • Sleeps 4
    More details

About this area

New York

In the city centre, The Paul Hotel NYC-Chelsea, Ascend Hotel Collection is in New York's Midtown neighbourhood, a walkable area with good shopping. The area's natural beauty can be seen at Bryant Park and The High Line Park, while Broadway and Radio City Music Hall are cultural highlights. Consider St. James Theatre for a night out, and don't miss Central Park Zoo, a top local attraction. Our guests love the hotel's location for the sightseeing. It's also convenient for public transport: 28 St. Station (Broadway) is just steps away and 28 St. Station (7th Av.) is 5 minutes by foot.

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 4 min walk
  • New York, NY (LGA-LaGuardia) - 13 min drive

Restaurants

  • La Mesa de Paul — 1 min walk
  • John Dory Oyster Bar — 1 min walk
  • The Breslin — 1 min walk
  • Sweetgreen — 2 min walk
  • Waldy's Woodfire Pizza & Penne — 2 min walk

About this property

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

Art Deco New York hotel in Midtown, walk to Empire State Building
This smoke-free hotel features a restaurant, 3 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business centre and self parking. All 122 rooms feature modern comforts such as free WiFi and free wired Internet, LCD TVs with cable channels and iPod docking stations. Guests will also find minibars, room service (during limited hours) and premium bedding.
The Paul Hotel NYC-Chelsea, Ascend Hotel Collection offers 122 forms of air-conditioned accommodation with iPod docking stations and MP3 docking stations. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Coffee/tea makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, complimentary slippers, complimentary toiletries and a hairdryer.
This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Policies

Check-in

Check-in between 3:00 PM - 11 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Special check-in instructions

If you are planning to arrive after 11:30 PM, please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed (service animals welcome)

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 12.95 per person (approximately)
  • Airport shuttle fee: USD 22.00 per person (one way)
  • Self-parking fee: USD 45.00 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: USD 150.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

Up to 2 children aged 10 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Paul Hotel New York
  • Paul Hotel
  • Paul New York

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: USD 45.00 per day
  • Parking height restrictions apply
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: USD 12.95 per person
  • 1 restaurant
  • 3 bars/lounges
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Dry-cleaning service

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • LCD TV
  • MP3 dock
  • pay films
  • premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Nearby things to do

Activities

  • Bike hire
  • Fitness centre (free access)

Where to eat

  • La Mesa de Paul – Open daily.
5 - Excellent
323
4 - Good
426
3 - Okay
165
2 - Mediocre
55
1 - Poor
34
4.2
Cleanliness
4.1
Service and Staff
3.7
Amenities
4.1
Property condition

3/5

  • Liked: Cleanliness

Stayed 2 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was very clean. The desk staff were helpful. It is a shame that we could not enjoy the view at the top of the hotel anthe amenity was closed for the season.

Stayed 5 nights in Nov. 2019

3/5

  • Disliked: Property conditions & facilities

The hotel is well situated however, there really isn't anything else that's special about it. It is stuck in between a number of high rise buildings so there is no view unless maybe if you are situated on some of the highest levels. The rooftop bar is only open if the weather is suitable (not clear what that means) and while there is another small bar and dining room these are located at the back of the property with little or no natural light. Our room was OK, our heating was super noisy and kept switching itself off and the windows could do with being thicker to better keep out the cold and noise from the building site next door. Another annoyance is the fact that there are only 2 small elevators for the entire hotel, so if it is busy you end up waiting quick a bit to get anywhere. However, all in all it's a good base for exploring NYC just don't expect to want to spend any extra time there.

Stayed 4 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities
  • Disliked: Amenities

The location was excellent. Easy walking distance to many sights. Very close to a subway station.

Stayed 4 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service

Good location, rooms are small but do the job. Lighting is poor.

Stayed 3 nights in Oct. 2019

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