The Paul Hotel NYC
4.0 star property

Upscale Art Deco hotel, walk to Empire State Building

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your current months are April, 2024 and May, 2024.
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May 2024

The Paul Hotel NYC

Photo gallery for The Paul Hotel NYC

View from property
Bar (on property)
Front of property
Room, 1 Queen Bed, Non Smoking
Bar (on property)

Overview of The Paul Hotel NYC

7.0

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

32 West 29th Street, New York, NY, 10001
  • Popular LocationEmpire State Building7 min walk
  • Popular LocationTimes Square14 min walk
  • Popular LocationNew York University5 min drive
  • AirportNew York, NY (LGA-LaGuardia)26 min drive
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Room options

Queen Mod Empire Queen

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 147 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Manhattan King Empire King

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
  • 217 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room Bunk Bed

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
  • 140 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bunk Bed

Suite, 1 King Bed, Accessible, Non Smoking

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
  • Sleeps 2
  • 1 King Bed

Water Tower Double Empire Double

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 225 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

New York

The Paul Hotel NYC is located in Manhattan, a neighborhood in New York, and is near a metro station. Empire State Building and Times Square are notable landmarks, and the area's natural beauty can be seen at Union Square Park. New York University is another place to visit that comes recommended.

What's nearby

  • Empire State Building - 7 min walk
  • Madison Square Garden - 8 min walk
  • Times Square - 14 min walk
  • Grand Central Terminal - 19 min walk
  • New York University - 5 min drive

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • House Party Cafe & Lounge - 2 min walk
  • KazuNori: The Original Hand Roll Bar - 2 min walk
  • Lobby Bar at Ace Hotel New York - 1 min walk
  • L'Amico - 2 min walk
  • Barn Joo Nomad - 2 min walk

About this property

The Paul Hotel NYC

Upscale hotel near Empire State Building
Located close to Union Square Park and Times Square, The Paul Hotel NYC provides a rooftop terrace, dry cleaning/laundry services, and a bar. In addition to a 24-hour business center and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and luggage storage
  • Concierge services, outdoor furniture, and ATM/banking services
  • Guest reviews say good things about the walkable location
Room features
All 122 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • LCD TVs with premium channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, French, Hindi, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.2 miles (USD 45 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle
  • Self parking on site (USD 45 per day)

Food and drink

  • Daily breakfast to-go available 7:30 AM–10:00 AM for a fee: USD 18 for adults and USD 18 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 22 floors
  • Art Deco architecture
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • iPod dock
  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 150.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from March 14 2023 to July 31 2024 (dates subject to change).
This property will be closed from February 28 2023 to March 31 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Resort fee: USD 21.72 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Housekeeping
  • In-room bottled water
  • In-room safe

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 18.00 for adults and USD 18.00 for children
  • Airport shuttle fee: USD 22.00 per person (one way)
  • Self parking fee: USD 45.00 per day
  • Nearby parking fee: USD 45.00 per day (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 150.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Paul Hotel New York
Paul Hotel
Paul Hotel NYC-Chelsea
Paul NYC-Chelsea
The Paul an Ascend Hotel Collection Member
Paul Hotel NYC-Chelsea New York
Paul NYC-Chelsea New York
The Paul Hotel NYC Hotel
The Paul Hotel NYC New York
The Paul Hotel NYC Hotel New York
The Paul Hotel NYC Chelsea Ascend Hotel Collection
The Paul Hotel NYC Chelsea an Ascend Hotel Collection Member

Frequently asked questions

Is The Paul Hotel NYC pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Paul Hotel NYC?

Self parking is available for USD 45.00 per day.

What time is check-in at The Paul Hotel NYC?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Paul Hotel NYC?

Check-out is at 11 AM. Late check-out is available for USD 150.00 (subject to availability).

Does The Paul Hotel NYC provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 22.00 per person applies.

Where is The Paul Hotel NYC located?

Located in Manhattan, this hotel is within a 15-minute walk of Empire State Building, Union Square Park, and Times Square. New York University is 1.6 mi (2.5 km) away. 28 St. Station (Broadway) is only a 2-minute walk and New York W 32nd St. Station is 4 minutes.

The Paul Hotel NYC Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 259 out of 1000 reviews" "
Rating 8 - Good. 308 out of 1000 reviews" "
Rating 6 - Okay. 197 out of 1000 reviews" "
Rating 4 - Poor. 107 out of 1000 reviews" "
Rating 2 - Terrible. 129 out of 1000 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gurjeet

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel cancelled my booking and became impossible to contact to arrange alternative. I stayed in Made hotel nearby, and in passing, had a look. Entire hotel had been booked out for a military event, and not "refurbishment" as they had said in their email. Absolutely dreadful, complete lack of honesty and service, and a place I will make a point of telling people to avoid.
Stayed 3 nights in Jun 2023

10/10 Excellent

David

Stayed 2 nights in Mar 2023

2/10 Terrible

Niall

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Very last minute change by hotel/Expedia left me staying in another hotel
Stayed 7 nights in Mar 2023

2/10 Terrible

Verified traveller

The Paul is closed to the public & didn't help us
Within 48 hours of our check in time, we received emails The Paul saying that our reservations had been cancelled because the hotel had been taken over by the military for asylum seekers. We called The Paul and could not get through to the front desk or a voice mailbox. We saw on social media that other people had arrived at The Paul with no message at all, only to find the hotel closed to guests. We called Hotels.com for help, who said that our booking was still confirmed -- The Paul had not communicated to the booking agent. Only when they made several calls to The Paul themselves did they realize the problem. Hotels.com staff were FANTASTIC and found us five rooms in another nearby hotel, so all ended well, but only because we were able to spend over 2 hours on the phone figuring out a solution with Hotels.com. The Paul should have done more to convey all the necessary info to Hotels.com, and with more time to spare -- it looks like they've been closed for weeks.
Stayed 2 nights in Mar 2023

2/10 Terrible

Maria

Travelled with partner
When we arrived the hotel was closed and we were instructed to go to a different hotel 20 minutes away. The new hotel did not have a new reservation for us so we had to sit on hold with expedia customer service for an hour. Would have been nice to be notified of the change ahead of time.
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Soren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently comfortable in excellent location
This was probably my 10th time staying at the Paul. Consistently comfortable place to stay in a really great NOMAD location. Staff was professional, good bed, decent sized room with good view and well designed. Everything was very clean and well maintained. Nor Lux but solid place I will definitely stay at again.
Stayed 1 night in Jan 2023

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was shut down. I had to go to a new hotel.
Stayed 1 night in Mar 2023