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The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

Photo gallery for The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

Featured Image
Balcony
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

4 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
32 West 29th Street, New York, NY, 10001

Explore the area

  • Popular LocationEmpire State Building7 min walk
  • Popular LocationTimes Square14 min walk
  • Popular LocationBroadway18 min walk
  • AirportNew York, NY (LGA-LaGuardia)28 min drive

Choose dates to view prices

About this area

New York

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection is located in Midtown, a neighborhood in New York, and is in the city center and near a metro station. Empire State Building and Times Square are notable landmarks, and the area's natural beauty can be seen at Union Square Park. Looking to enjoy an event or a game while in town? See what's happening at Madison Square Garden or Barclays Center Brooklyn. Guests appreciate the hotel's convenience to public transportation: 28 St. Station (Broadway) is just steps away and 28 St. Station (7th Av.) is 5 minutes by foot.

What's nearby

  • 5th Avenue - 1 min walk
  • Empire State Building - 7 min walk
  • Madison Square Garden - 8 min walk
  • Times Square - 14 min walk
  • Broadway - 18 min walk

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 28 min drive

Restaurants

  • Waldy's Woodfire Pizza & Penne — 3 min walk
  • O'Reilly's Pub — 3 min walk
  • Pondicheri — 3 min walk
  • Vin Sur Vingt — 3 min walk
  • Cafe 28 — 4 min walk

About this property

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

Art Deco New York hotel in Midtown, near Empire State Building
A restaurant, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business center, and self parking. All 122 rooms feature modern comforts like free WiFi and free wired Internet, LCD TVs with cable channels, and iPod docking stations. Guests will also find room service, premium bedding, and rainfall showerheads.
The Paul Hotel NYC-Chelsea, Ascend Hotel Collection offers 122 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 45.00 per day)
  • Height restrictions apply for onsite parking
  • Offsite parking for USD 45.00 per day; discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • To-go breakfast available for a fee daily 7:30 AM–10:00 AM: USD 7.95 for adults and USD 795 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Hindi
  • Italian
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • iPod dock
  • LCD TV
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 150.00
Express check-out

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Resort fee: USD 13.61 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Business center/computer access

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 7.95 for adults and USD 795 for children (approximately)
  • Airport shuttle fee: USD 22.00 per person (one way)
  • Self parking fee: USD 45.00 per day
  • Offsite parking fee: USD 45.00 per day (0.2 mi away)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: USD 150.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Paul Hotel New York
Paul Hotel
Paul Hotel NYC-Chelsea
Paul NYC-Chelsea
The Paul Hotel NYC-Chelsea, Ascend Hotel Collection Hotel
The Paul Hotel NYC-Chelsea, Ascend Hotel Collection New York
The Paul Hotel NYC Chelsea an Ascend Hotel Collection Member
The Paul an Ascend Hotel Collection Member
Paul Hotel NYC-Chelsea New York
Paul NYC-Chelsea New York

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 307 out of 975 reviews
5 - Excellent 31%
Rating 4 - Good. 363 out of 975 reviews
4 - Good 37%
Rating 3 - Okay. 163 out of 975 reviews
3 - Okay 17%
Rating 2 - Poor. 74 out of 975 reviews
2 - Poor 8%
Rating 1 - Terrible. 68 out of 975 reviews
1 - Terrible 7%

4.1/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area they created
Stayed 1 night in Sep 2021

2/5 Poor

Can someone please tell me.. How long does it usually take to get the 150 dollar deposit back? I stayed there on sep 7th , its sep 14th and i have not gotten it back. Can i know at least if im getting it back? Also i tried to communicate with the hotel cause i forgot a belt with no money but my ids in it and i asked if i could get it back, they never replied. Its the second time i try their chat in their website and i have not gotten an answer This is my email if someone somewhere can help ana_gurru_g@outlook.com
Stayed 1 night in Sep 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Paul hotel has nice views, a great location, comfortable rooms, and excellent staff! The staff is was friendly and accommodating. I would definitely stay here again!
Stayed 3 nights in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The beds are very comfortable and they change the towels everyday, that’s great. The negative side is that sometimes the reception is too crowded and it’s hard to talk to the receptionist.
Stayed 14 nights in Aug 2021

1/5 Terrible

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
After a 1 night stay we came back home with BED BUGS bites - never ever thought I'm going to deal with this horrible problem but there you have it - go cheap on a night stay in NYC and you get bedbugs as a gift to go. I can't believe I paid $150 for this experience just to come back with countless bites, and deal with the insane labor of washing and heat drying all of our belongings, throwing away suitcases & bags. Also, there was mold in the shower. Gross.
Stayed 1 night in Aug 2021