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Rooms are spacious and having a balcony was amazing- especially in a city known for small spaces. Location is safe and central to everything. Staff is friendly and helpful. Rooftop bar is bright and elegant space, but Food and service are just ok. Gym is a bit outdated and small.
Jennifer
Stayed 2 nights in Apr 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Jennifer,Thank you for taking a moment of your time to leave us such a stellar review! We are so pleased to hear that our staff made you feel welcomed and that you found the accommodations to your liking! The Kimberlys spacious rooms are indeed unbeatable! We are so glad you enjoyed your time with us! We hope to welcome you back soon!
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Tom,Thank you for the 5 star review! We are pleased to hear that you enjoyed your stay with us! We hope to welcome you back soon! :)
10/10 Excellent
Laura
Travelled with family
Apr 14, 2024
Liked: Amenities
Fantastic location. Very comfortable bed and pull out bed too. They were very attentive to all our needs.
Laura
Stayed 3 nights in Apr 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Laura,Thank you for taking a moment of your time to leave us such a glowing review! We are so pleased to hear that you found the accommodations comfortable and to your liking! We are so glad you enjoyed your time with us! We would be honored to welcome you back soon!
We loved our stay at the Kimberly. We had a suite and compared to the cost of a typical hotel room in NYC it was perfect! The linens and bedding were divine ~ one of the best night sleeps Ive had in a hotel. For an older property everything was immaculately maintained. Very convieniently located to everything! Id definitely stay again!
MONICA
Stayed 3 nights in Apr 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Monica,Thank you for taking a moment of your time to leave us such a glowing review! We are so pleased to hear that you found the accommodations comfortable and to your liking! We are so glad you enjoyed your time with us! We would be honored to welcome you back soon!
The staff is extremly helpful and personable. The rooftop bar and restaurant is wonderful and the wait staff there is phenomenal!
Leah
Stayed 1 night in Mar 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Leah,Thank you for the 5 star review! We are pleased to hear that you enjoyed your stay with us and your time at The Upstairs rooftop! We hope to welcome you back soon!
We had a large suite that was very comfortable and staff was friendly, courteous and professional. A very enjoyable accommodation for our stay. Penthouse bar/cafe was a comfy place to visit and offered coffee and pastries in the afternoons well as a good view and outdoor patio.
Thomas A
Stayed 3 nights in Apr 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Thomas A,Thank you for taking a moment of your time to leave us such a stellar review! We are so pleased to hear that our staff made you feel welcomed and that you found the accommodations to your liking! The Kimberlys spacious rooms are indeed unbeatable! We are so glad you enjoyed your time with us! We hope to welcome you back soon!
Our suite was very spacious and nicely furnished. Bathroom sink didn’t drain properly but didn’t bother us as we had another sink in the room. Restaurant on top floor had indoor and outdoor spaces. Would definitely stay here again.
Andrea
Stayed 6 nights in Mar 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Andrea,Thank you for taking a moment of your time to leave us such a stellar review! We are so pleased to hear that you found the accommodations and hotel amenities to your liking! The Kimberlys spacious rooms are indeed unbeatable! We are so glad you enjoyed your time with us! We hope to welcome you back soon!
Near coffee shops, shopping, Grand Central, etc. Room was very spacious and kitchen facility nice. Bed and lighting very good. Staff was friendly. Main issue was with the heat controls in the room. The heating fan was running continuously and was very noisy, but was not effective in heating the room.
Ellen
Stayed 2 nights in Apr 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Ellen,Thank you for taking a moment of your time to leave us a review and for bringing to our attention the issue with the heating fan in your room. We will be sure to have our engineering department inspect this further. Please feel free to contact me directly if you'd like to speak further about your recent stay.
Suite was perfect and the hotel staff did an excellent job at making themselves available and accommodating at all times for anything and everything one could think of, from room service to help finding nearby on-street parking. The door man deserves additional praise for his above and beyond service at making sure everything was perfect.
Daniel
Stayed 2 nights in Apr 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Daniel,Thank you for taking a moment of your time to leave us such a stellar review! We are so pleased to hear that our staff made you feel welcomed and that you found the accommodations to your liking! We are so glad you enjoyed your time with us! We hope to welcome you back soon!
I’ve stayed at the Kimberly before and they always treat my family and me so well! Every single person that works there makes you feel welcome!
Francis
Stayed 3 nights in Apr 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Francis,Thank you for taking a moment of your time to leave us such a glowing review! We are so pleased to hear that you and your family found the accommodations comfortable and to your liking! We are so glad you enjoyed your time with us! We would be honored to welcome you back soon!
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Jill,Thank you for taking a moment of your time to leave us a review! We are sorry to hear that your recent stay with us was anything less than exceptional and we are always looking for ways to improve our service. Please feel free to contact me directly if you'd like to speak further about your recent stay.
Our stay at the Kimberly was amazing. The staff was so friendly and helpful and the room was everything we needed. It is right near a subway and has easy access to almost anything. I would definitely stay here again.
Brandon
Stayed 3 nights in Apr 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Brandon,Thank you for taking a moment of your time to leave us such a stellar review! We are so pleased to hear that our staff made you feel welcomed and that you found the accommodations to your liking! We are so glad you enjoyed your time with us! We hope to welcome you back soon!
Great hotel, friendly and helpful staff, close to several tourist interests.
Amit
Stayed 3 nights in Mar 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Amit,Thank you for taking a moment of your time to leave us such a stellar review! We are so pleased to hear that our staff made you feel welcomed and that you found the accommodations to your liking! The Kimberly is located in Midtown Manhattan. Just walking distance from major landmarks and attractions! We are so glad you enjoyed your time with us! We hope to welcome you back soon!
Service at The Kimberley was impeccable. Staff were courteous, amenities were plentiful, the room was spacious and well adorned. My kids greatly appreciated the doormen who would greet them each morning with a fist bump and a compliment. A wonderful experience overall. We will be back!
Alexandros
Stayed 3 nights in Mar 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Alexandros,Thank you for taking a moment of your time to leave us such a stellar review! We are so pleased to hear that our staff made you feel welcomed and that you found the accommodations to your liking! The Kimberlys spacious rooms are indeed unbeatable! We are so glad you enjoyed your time with us! We hope to welcome you back soon!
Great hotel, But aged
Staff are fantastic but objectively hard to imagine this is really still one of the top 100 hotels in the world
Having said that had a nice stay
Peter
Stayed 1 night in Apr 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Peter,Thank you for taking and moment of your time to leave us a review. We appreciate the feedback and are always looking for ways to improve upon our services. We are glad to hear you enjoyed your stay with us and hope to welcome you back soon!
6/10 Okay
Harvest
Travelled with family
Apr 4, 2024
Liked: Staff & service
The beds were the most uncomfortable that I have ever slept on
Harvest
Stayed 3 nights in Feb 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Harvest,Thank you for taking a moment of your time to leave us a review! We are sorry to hear that your recent stay with us was anything less than exceptional and we are always looking for ways to improve our service. Please feel free to contact me directly if you'd like to speak further about your recent stay.
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Brookie N,Thank you for taking a moment of your time to leave us such a stellar review! The Kimberlys spacious rooms are indeed unbeatable! We are so glad you enjoyed your time with us! We hope to welcome you back soon!
My Wife, two children (14 & 12) and I stayed at the Kimberley in a suite with two double beds.
On arrival we were treated they the concierge, they were all friendly and full of useful advice) especially Ralph.
Check in was easy and efficient and we were quickly in our room. The room was excellent with a large open plan living area with sofas wardrobes and a kitchen area. The balcony was nice but could have done with a couple of small chairs and table to sit out.
The bathroom was great as was the bedroom.
We didn’t use the restaurant as choose to eat at some of the 1,000’s of places in NYC!! We did have a drink in the roof top terrace which was great. Under 21’s are allowed in before 5pm.
The hotel is location in a great stop close to many of the main tourist areas
On the whole a great place to stay and would stay again.
Mark
Stayed 5 nights in Mar 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Mark,Thank you for taking a moment of your time to leave us such a stellar review! We are so pleased to hear that our staff made you feel welcomed and that you found the accommodations to your liking! The Kimberlys spacious rooms are indeed unbeatable and patio furniture is available upon request! We are so glad you enjoyed your time with us! We hope to welcome you back soon!
The room was amazing! We had a lounge with a sofa bed, a kitchen area, two very comfortable king size beds and a mini balcony. Housekeeping were on hand 24 hours. All staff were very friendly and available. Unlimited Pastries and coffee were available on the lovely rooftop lounge 11-4pm
Rebecca
Stayed 4 nights in Mar 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Rebecca,Thank you for taking a moment of your time to leave us such a stellar review! We are so pleased to hear that our staff made you feel welcomed and that you found the accommodations and hotel amenities to your liking! The Kimberlys spacious rooms are indeed unbeatable! We are so glad you enjoyed your time with us! We hope to welcome you back soon!
Nice and clean with excellent service
Easy to access to anywhere
Masahiro
Stayed 8 nights in Mar 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Masahiro,Thank you for the 5 star review! We are pleased to hear that you enjoyed your stay with us! We hope to welcome you back soon!
10/10 Excellent
John, Brantford
Mar 31, 2024
Very nice location. We e had a suite which was incredibly spacious for Manhattan. Staff were very helpful. A very nice hottel.
John
Stayed 3 nights in Mar 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear John,Thank you for taking a moment of your time to leave us such a stellar review! We are so pleased to hear that our staff made you feel welcomed and that you found the accommodations to your liking! The Kimberlys spacious rooms are indeed unbeatable! We are so glad you enjoyed your time with us! We hope to welcome you back soon!
The staff service was exceptional. The space in the room was perfect for our family of 4.
David
Stayed 3 nights in Mar 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear David,Thank you for taking a moment of your time to leave us such a glowing review! We are so pleased to hear that you and your family found the accommodations comfortable and to your liking! We are so glad you enjoyed your time with us! We would be honored to welcome you back soon!
Love this property… 3 built in restaurants…spacious rooms…friendly staff…you can’t ask for anything more
justin
Stayed 2 nights in Mar 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Justin,Thank you for taking a moment of your time to leave us such a stellar review! We are so pleased to hear that our staff made you feel welcomed and that you found the accommodations to your liking! The Kimberlys spacious rooms are indeed unbeatable! We are so glad you enjoyed your time with us! We hope to welcome you back soon!
This hotel is very clean and the evening staff is very friendly. We especially looked forward to our greeting from MD at the front desk after our days adventures. The room service was excellent and the beds are very comfy with down comforters and good pillows. It’s in a good area with many places within walking distance.
We did have a loud noise on the other side of our bathroom that we weren’t sure of but if door shut you didn’t hear it and the air would automatically revert back to 75 degrees so got hot during the night for us but otherwise I would highly recommend this hotel.
Nina
Stayed 4 nights in Mar 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Nina,Thank you for taking a moment of your time to leave us a review. We the feedback! We are so glad to hear that you enjoyed your stay with us and that MD, made you feel welcomed. I'll be sure to pass this message along. We look forward to welcoming you back soon!
The Kimberly Hotel is a wonderfully appointed property. The staff is very friendly and helpful. The location is perfect for access to the subway and only a short walk to Rockefeller Center.
Thurston
Stayed 4 nights in Mar 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Thurston,Thank you for taking a moment of your time to leave us such a stellar review! We are so pleased to hear that our staff made you feel welcomed and that you found the accommodations to your liking! We are so glad you enjoyed your time with us! We hope to welcome you back soon!
10/10 Excellent
Leslie
Mar 22, 2024
Leslie
Stayed 2 nights in Mar 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Leslie,Thank you for the 5 star review! We are pleased to hear that you enjoyed your stay with us! We hope to welcome you back soon!
We had a wonderful stay at The Kimberly this weekend. Everything went super smoothly and the staff was excellent and very welcoming and helpful. The room was super comfortable and we couldn’t have been happier there. We look forward to our next stay!
Jason
Stayed 1 night in Mar 2024
Response from Dusty Garcia -"Director of Guest Experience" on Mar 20, 2024
Dear Jason,Thank you for taking a moment of your time to leave us such a glowing review! We are so pleased to hear that you and your family found the accommodations comfortable and to your liking! We are so glad you enjoyed your time with us! We would be honored to welcome you back soon!
10/10 Excellent
Thomas, Cincinnati
Mar 17, 2024
Liked: Property conditions & facilities
Thomas
Stayed 1 night in Mar 2024
Response from Dusty Garcia -"Director of Guest Experience" on Mar 18, 2024
Dear Thomas,Thank you for the 5 star review! We are pleased to hear that you enjoyed your stay with us! We hope to welcome you back soon!
Amazing stay for our family of 4. Loved having the couch and two beds. Would definitely stay there again.
Steven
Stayed 3 nights in Mar 2024
Response from Dusty Garcia -"Director of Guest Experience" on Mar 18, 2024
Dear Steven,Thank you for taking a moment of your time to leave us such a glowing review! We are so pleased to hear that you and your family found the accommodations comfortable and to your liking! We are so glad you enjoyed your time with us! We would be honored to welcome you back soon!
10/10 Excellent
michael
Mar 16, 2024
michael
Stayed 4 nights in Mar 2024
Response from Dusty Garcia -"Director of Guest Experience" on Apr 21, 2024
Dear Michael,Thank you for the 5 star review! We are pleased to hear that you enjoyed your stay with us! We hope to welcome you back soon!
Very classy and close to everything you need. As well pricing is very reasonable for the size of the rooms that they give you.
Desean
Stayed 1 night in Mar 2024
Response from Dusty Garcia -"Director of Guest Experience" on Mar 18, 2024
Dear Desean,Thank you for taking a moment of your time to leave us such a stellar review! We are so pleased to hear that you found the accommodations to your liking! The Kimberlys spacious rooms are indeed unbeatable and a rare find in NYC! We are so glad you enjoyed your time with us! We hope to welcome you back soon!