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Rating 10 - Excellent. 1435 out of 1959 reviews" "
Very charming hotel located in midtown Manhattan. For location reference, Radio City Music Hall is on the same street and a half a block away in one direction and St. Patrick's Cathedral. Shout out to Sandy who took great care of us and gave access to the hotel lounge before our check-in so we can plan what to do. Our room on the 14th floor has the view of the cathedral which was beautiful and came equipped with a fridge and microwave. This property is also 2 blocks from the E and F train lines which brings us to the free shuttles in Queens that bring us to LA Guardia Aiport (LGA). Recommended for anyone staying within midtown Manhattan.
Dear Juliana,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
The location is great but be aware this hotel has no dining facilities other than a communal area with coffee and vending machines. If you just want a clean, well-supplied bed room, this is for you. The staff were very accommodating and allowed us keep our bags in storage on our checkout day as we had some meetings.
Edward
Stayed 2 nights in Mar 2024
Response from Elizabeth Blaise on Mar 26, 2024
Dear Edward,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
10/10 Excellent
Tanleidys
Travelled with family, Travelled with pets, Travelled with partner
Dear Tanleidys,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
Small building but a place that has everything you need for a fun trip to NYC. Super nice and helpful staff, clean and comfy rooms. In front of Rockefeller Center and NBC Radio City Hall. Between 5th Ave and 6th, half a block from St Patrick’s Cathedral. Buses and metro stations close by. Will come back to it. For sure.
Silvia
Stayed 3 nights in Mar 2024
Response from Elizabeth Blaise on Mar 26, 2024
Dear Silvia,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
Dear Umberto,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
The property is pristine, and its amenities so convenient and welcoming. A few steps away from 5th Avenue, Radio City, and the Rockefeller Center make this location prime. I can't think of a reason I would book anywhere else next time I am in NYC.
Belinda
Response from Elizabeth Blaise on Mar 25, 2024
Dear Belinda,Thank you once again for choosing the Jewel and we sincerely appreciate your recommendation. It would be our pleasure to welcome you back for another wonderful stay in the future. If there's anything specific you would like during your next visit, please don't hesitate to let us know.Best,
Exceptionally helpful staff. Nice room, facing away from the street, very quiet thanks to thick glass windows
Patrick
Stayed 2 nights in Jan 2024
Response from Elizabeth Blaise on Mar 20, 2024
Dear Patrick,Our team works tirelessly to provide warm and attentive service, and your kind words about the staff's friendliness and willingness to assist mean a lot to us. It's heartening to know that you found the accommodations well-appointed. We strive to create a comfortable and inviting atmosphere, and we are thrilled to learn that we succeeded in doing so during your stay.
Dear Kelly,Thank you for the kind review of your hotel stay with us.We are pleased to hear that you enjoyed everything our location has to offer.we look forward to hosting you in the near future.Best,
Dear Denise,Thank you for choosing the Jewel Hotel and your thoughtful review. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We'd love to have you back again soon to share an even more positi
8/10 Good
Leonardo
Mar 15, 2024
Liked: Cleanliness
Leonardo
Stayed 1 night in Mar 2024
Response from Elizabeth Blaise on Mar 18, 2024
Dear Leonardo,Thank you for choosing the Jewel Hotel and your thoughtful review. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us.
We always stay at The Jewel when we come to NYC. Friendly staff who go above and beyond, room is so clean and welcoming and it is in a great area of the city. You cant go wrong staying at The Jewel!!!
Shelley
Stayed 1 night in Mar 2024
Response from Elizabeth Blaise on Mar 14, 2024
Dear Shelley,Our team works tirelessly to provide warm and attentive service, and your kind words about the staff's friendliness and willingness to assist mean a lot to us. It's heartening to know that you found the accommodations well-appointed. We strive to create a comfortable and inviting atmosphere, and we are thrilled to learn that we succeeded in doing so during your stay.
Loved everything about the Jewel! Can’t wait to return!
Jennifer
Stayed 3 nights in Dec 2023
Response from Front Desk at The Jewel Hotel on Mar 10, 2024
Thank you for your feedback, we look forward to see you again soon !
8/10 Good
Salman
Business traveller
Mar 8, 2024
Liked: Staff & service
Everything was good but I couldn’t believe the hotel didn’t provide slippers.
Salman
Stayed 1 night in Mar 2024
Response from Elizabeth Blaise on Mar 9, 2024
Dear Salman,thank you so much for the kind review of your stay,We are working on improving our services including slippers.we look forward to welcoming you once again.
The only downside of the hotel was the lack of common space. We were with a small group of friends, 4 rooms booked total, and there was not a space where we could all comfortably meet up and hang out where we weren’t disturbing other guest in their rooms. Otherwise the location of the hotel was perfect for what we intended to visit in the city and everyone there was super helpful and professional.
amanda
Stayed 1 night in Mar 2024
Response from Elizabeth Blaise on Mar 4, 2024
Dear Amanda,We only have the second-floor lounge and even that space is not large enough for entertainment, that is indeed the downside of a small hotel boutique hotel.We are happy the rest of the hotel did fit your travel needs.
Dear Susan,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
Quiet clean hotel in a great location just yards from Rockefeller centre.The staff where all very friendly.The rooms are small but that didn't bother us .
Patricia
Stayed 7 nights in Feb 2024
Response from Front Desk at the Jewel Hotel on Mar 3, 2024
Thank you for staying with us, we hope to see you again soon!
4/10 Poor
HYEJIN
Mar 1, 2024
Disliked: Cleanliness
HYEJIN
Stayed 2 nights in Feb 2024
Response from Elizabeth Blaise on Mar 4, 2024
Dear Hyejin,Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.
10/10 Excellent
Hong-Cheol
Business traveller
Feb 29, 2024
Great location
Hong-Cheol
Stayed 3 nights in Feb 2024
Response from Elizabeth Blaise on Mar 1, 2024
Dear Hong -Cheol.thank you so much for your hotel rating,we are pleased to hear your overall experience was great and we look forward to hosting you once again.
10/10 Excellent
Carolyn
Travelled with partner
Feb 29, 2024
Tiny perfect jewel.
You can’t get more central than this hotel. Smack dab in the middle of everything, this little hotel was perfect for our short trip to New York. Well designed, clean, just enough space, comfortable. Very friendly and obliging staff. Highly recommend.
Carolyn
Stayed 1 night in Feb 2024
Response from Elizabeth Blaise on Mar 1, 2024
Dear Carolyn,Thank you so much for your very kind words – we are all delighted that you enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of. We hope to see you soon.
Dear Cohava,Thank you for choosing the Jewel Hotel and your thoughtful review. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We'd love to have you back again soon to share an even more positive experience with you.
Convenient to everything. Exceptionally clean. Amazing staff. And they even provide free water bottles. Highly recommend!
Jason
Stayed 3 nights in Feb 2024
Response from Elizabeth Blaise on Feb 27, 2024
Dear Jason,Thank you for choosing the Jewel Hotel and your thoughtful review. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We'd love to have you back again soon to share an even more positive experience with you.
10/10 Excellent
kiok
Feb 26, 2024
kiok
Stayed 3 nights in Feb 2024
Response from Front Desk at The Jewel Hotel on Mar 20, 2024
Thank you for your feedback, we appreciate your response. It was a pleasure having you, we look forward to receiving you again in the future!
If you are coming in to New York City to see a show at Radio City Music Hall this is perfect!
Elizabeth
Stayed 1 night in Feb 2024
Response from Elizabeth Blaise on Feb 26, 2024
Dear Elizabeth,Thank you so much for taking the time to share such a glowing review of your recent stay at The Jewel Hotel. We are delighted to hear that your experience exceeded your expectations and that you enjoyed the various aspects of our hotel.
The location is perfect! Walkable to NYC's popular attractions. Also, free washing/drying is a big bonus! Will stay again. Had an amazing stay.
Maria Genelle
Stayed 3 nights in Feb 2024
Response from Elizabeth Blaise on Feb 26, 2024
Dear Maria Genelle,Thank you for choosing the Jewel Hotel and your thoughtful review. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We'd love to have you back again soon to share an even more positive experience with you.
Dear Lina,Thank you for choosing the Jewel Hotel and your thoughtful review. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We'd love to have you back again soon to share an even more positive experience with you.
Quiet and courteous atmosphere, nice view, big beds, helpful staff, great location
Lisa
Stayed 2 nights in Feb 2024
Response from Elizabeth Blaise on Feb 21, 2024
Dear Lisa,It's our priority to create a welcoming and hospitable environment, and we're delighted that our staff's friendliness and attentiveness stood out during your visit. Your acknowledgement of their efforts is truly appreciated and will be shared with the entire team as motivation to continue delivering exceptional service.
Great location. NYC-sized rooms (small, but comfortable). Close to St Patrick's, 5th Avenue shops, Central Park, Rockefeller Center - the heart of NYC. Staff were pleasant and accommodating. Room was comfy, clean, with a few extra amenities (gym, coffee machine, in-room microwave & ultramini fridge). Highly recommend.
Leslie
Stayed 3 nights in Feb 2024
Response from Elizabeth Blaise on Feb 21, 2024
Dear Leslie,It's our priority to create a welcoming and hospitable environment, and we're delighted that our staff's friendliness and attentiveness stood out during your visit. Your acknowledgment of their efforts is truly appreciated and will be shared with the entire team as motivation to continue delivering exceptional service.
we've statyed here many times and recommended it to many of our friends. We love the Jewel and will probably continue to stay here again and again.
Diana
Stayed 3 nights in Nov 2023
Response from Elizabeth Blaise on Feb 21, 2024
Dear Diana,It's our priority to create a welcoming and hospitable environment, and we're delighted that our staff's friendliness and attentiveness stood out during your visit. Your acknowledgment of their efforts is truly appreciated and will be shared with the entire team as motivation to continue delivering exceptional service.
Perfect location for where we needed to go. The room is quite compact but I didn’t feel claustrophobic. Everything was clean and the bed so comfortable. The front desk staff were friendly and courteous especially the young gentleman who checked us in. Thank you!
Laxana
Stayed 2 nights in Feb 2024
Response from Elizabeth Blaise on Feb 21, 2024
Dear Laxana,It's our priority to create a welcoming and hospitable environment, and we're delighted that our staff's friendliness and attentiveness stood out during your visit. Your acknowledgment of their efforts is truly appreciated and will be shared with the entire team as motivation to continue delivering exceptional service.
10/10 Excellent
Paul
Feb 19, 2024
Liked: Amenities
Great location, great service
Paul
Stayed 2 nights in Feb 2024
Response from Elizabeth Blaise on Feb 21, 2024
Dear Paul,We are please to hear your had enjoyed your stay with us and we look forward to welcoming you back once again.
10/10 Excellent
Stuart, Foxboro
Travelled with partner
Feb 19, 2024
Hotel is great location. Staff are helpful friendly and attentive.
Stuart
Stayed 2 nights in Feb 2024
Response from Elizabeth Blaise on Feb 21, 2024
Dear Stuart,It's our priority to create a welcoming and hospitable environment, and we're delighted that our staff's friendliness and attentiveness stood out during your visit. Your acknowledgment of their efforts is truly appreciated and will be shared with the entire team as motivation to continue delivering exceptional service.
I recommend this hotel, what I didn’t like about my staying there was the bed it wasn’t comfortable it seems that it was a double bed, besides that everything was amazing.
Sayda
Stayed 1 night in Feb 2024
Response from Elizabeth Blaise on Feb 21, 2024
Dear Sayda,It's our priority to create a welcoming and hospitable environment, and we're delighted that our staff's friendliness and attentiveness stood out during your visit. Your acknowledgment of their efforts is truly appreciated and will be shared with the entire team as motivation to continue delivering exceptional service.
The hotel is in a terrific location. The room was charming and cute. I was flying solo in NYC and the staff were so friendly to help me find places. They were all so very lovely. I definitely recommend this place to stay and will stay here again in the future.
Chris
Stayed 2 nights in Feb 2024
Response from Elizabeth Blaise on Feb 13, 2024
Dear Chris,Thank you for the Kind feedback of your stay we are very pleased to know you have enjoyed your stay with us and we look forward to hosting you once again.
Great location in Manhattan. Far enough from the craziness of Times Square but close enough to walk to Broadway to enjoy a night on the town. We will definitely stay at The Jewel again!!
Joe
Stayed 5 nights in Feb 2024
Response from Jewel on Feb 15, 2024
Thank You for the review. Happy to hear you enjoyed the location rt had to offer. Looking forward to hosting you again.