Title: The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy Hotel with a fitness center, near New York University ![Individually furnished, laptop workspace, free cribs/infant beds](https://images.trvl-media.com/lodging/114000000/113790000/113783500/113783445/339e5c00.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/114000000/113790000/113783500/113783445/d68173e9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/114000000/113790000/113783500/113783445/a3d8c469.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/114000000/113790000/113783500/113783445/ad99d3d1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Individually furnished, laptop workspace, free cribs/infant beds](https://images.trvl-media.com/lodging/114000000/113790000/113783500/113783445/d32fcbb7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Close to New York University and Brooklyn Bridge, The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy provides amenities like a gym. Guests can connect to free WiFi in public areas. 9.2 Wonderful ## Popular amenities - Gym - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=113783445&PinnedHotelID=113783445&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=113783445&PinnedHotelID=113783445&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=113783445&PinnedHotelID=113783445&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=113783445&PinnedHotelID=113783445&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=113783445&PinnedHotelID=113783445&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=113783445&PinnedHotelID=113783445&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=113783445&PinnedHotelID=113783445&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=113783445&PinnedHotelID=113783445&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Individually furnished, laptop workspace, free cribs/infant beds](https://images.trvl-media.com/lodging/114000000/113790000/113783500/113783445/ff014d51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds 9.4 Exceptional 3 reviews ### Highlights Individually furnished Air conditioning Heating Free cribs/infant beds Mini-fridge Flat-screen TV Private bathroom Hair dryer - Sleeps 4 - 2 Double Beds ![Individually furnished, laptop workspace, free cribs/infant beds](https://images.trvl-media.com/lodging/114000000/113790000/113783500/113783445/5f11089b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, City View 10.0 Exceptional 1 review ### Highlights Individually furnished Air conditioning Heating Free cribs/infant beds Mini-fridge Flat-screen TV Private bathroom Hair dryer - Sleeps 2 - 1 King Bed ![Individually furnished, laptop workspace, free cribs/infant beds](https://images.trvl-media.com/lodging/114000000/113790000/113783500/113783445/5f11089b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed ### Highlights Individually furnished Air conditioning Heating Free cribs/infant beds Mini-fridge Flat-screen TV Private bathroom Hair dryer - Sleeps 2 - 1 King Bed ![Individually furnished, laptop workspace, free cribs/infant beds](https://images.trvl-media.com/lodging/114000000/113790000/113783500/113783445/5f11089b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony ### Highlights Individually furnished Air conditioning Heating Free cribs/infant beds Mini-fridge Flat-screen TV Private bathroom Hair dryer - Sleeps 2 - 1 King Bed ![Individually furnished, laptop workspace, free cribs/infant beds](https://images.trvl-media.com/lodging/114000000/113790000/113783500/113783445/5f11089b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility Accessible w/ Roll-in Shower) ### Highlights Individually furnished Air conditioning Heating Free cribs/infant beds Mini-fridge Flat-screen TV Private bathroom Hair dryer - Sleeps 2 - 1 King Bed ![Individually furnished, laptop workspace, free cribs/infant beds](https://images.trvl-media.com/lodging/114000000/113790000/113783500/113783445/967cb6da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds (Mobility Accessible w/ Roll-in Shower) ### Highlights Individually furnished Air conditioning Heating Free cribs/infant beds Mini-fridge Flat-screen TV Private bathroom Hair dryer - Sleeps 4 - 2 Double Beds ![Individually furnished, laptop workspace, free cribs/infant beds](https://images.trvl-media.com/lodging/114000000/113790000/113783500/113783445/5f11089b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony, City View ### Highlights Individually furnished Air conditioning Heating Free cribs/infant beds Mini-fridge Flat-screen TV Private bathroom Hair dryer - Sleeps 2 - 1 King Bed ## You may also like Ad ![Room, 1 King Bed, Balcony | View from room](https://images.trvl-media.com/lodging/18000000/17440000/17432300/17432204/159166c0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn New York Times Square South Manhattan - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-Sonder-The-Merchant.h113783445.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-Sonder-The-Merchant.h113783445.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.72000%2C-73.98949&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EU_6vCyCnyQ2yUqIdFx5Y21zBac=) 139 Orchard Street, New York, NY, 10002 #### What's nearby - New York University - 14 min walk - 1.2 km - Brooklyn Bridge - 6 min drive - 2.1 km - Wall Street - 7 min drive - 2.8 km - One World Trade Center - 10 min drive - 4.9 km - Times Square - 17 min drive - 8.4 km #### Getting around - Delancey St. Station - 3 min walk - New York 9th St. Station - 4 min drive - LaGuardia Airport (LGA) - 26 min drive #### Restaurants - ‪Antler - ‬2 min walk - ‪Russ & Daughters Cafe - ‬1 min walk - ‪Trapizzino - ‬1 min walk - ‪Marshall Stack - ‬1 min walk - ‪Wildair - ‬1 min walk ## About this property ### Entire place You'll have the entire place to yourself and will only share it with other guests in your party. ### The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy Hotel with a fitness center, near New York University Along with a fitness center, this smoke-free hotel has concierge services and free WiFi in public areas. Housekeeping is available on request. The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy offers 98 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished. 40-inch flat-screen televisions come with digital channels. Bathrooms include showers. Housekeeping is offered on request and change of towels can be requested. Cribs/infant beds (complimentary) are also available. Recreational amenities at the hotel include a fitness center. ## Similar properties ![6 bars/lounges, rooftop bar, lobby lounge](https://images.trvl-media.com/lodging/18000000/17120000/17117100/17117062/5c002de3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PUBLIC, an Ian Schrager hotel Manhattan - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 3,072 reviews CA $323 CA $449 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=17117062&PinnedHotelID=17117062&HadPinnedHotel=true®ionId=-1&adults=2) ![4 bars/lounges, rooftop bar, piano bar](https://images.trvl-media.com/lodging/83000000/82940000/82937800/82937730/96d1c0fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moxy NYC Lower East Side Manhattan - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,804 reviews CA $224 CA $319 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=82937730&PinnedHotelID=82937730&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite (Penthouse)](https://images.trvl-media.com/lodging/10000000/9350000/9341200/9341162/fb772347.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Lower East Side New York by IHG Manhattan - Pool - Pet-friendly - Free WiFi - Restaurant 8.4 Very good 1,791 reviews CA $232 CA $332 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=9341162&PinnedHotelID=9341162&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/23000000/22250000/22247400/22247316/235ba4da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### citizenM New York Bowery Manhattan - Free WiFi - Restaurant - Air conditioning - Gym 9.2 Wonderful 1,631 reviews CA $295 CA $343 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=22247316&PinnedHotelID=22247316&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/8000000/7870000/7864800/7864716/da9d0be7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ludlow Hotel Manhattan - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 1,024 reviews CA $563 CA $651 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=7864716&PinnedHotelID=7864716&HadPinnedHotel=true®ionId=-1&adults=2) ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1870000/1866500/1866407/378eb485.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SIXTY Lower East Side Manhattan - Pool - Pet-friendly - Restaurant - Air conditioning 8.2 Very good 1,002 reviews CA $307 CA $431 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=1866407&PinnedHotelID=1866407&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/15000000/14880000/14873600/14873518/02c520b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel 50 Bowery, part of JdV by Hyatt Manhattan - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,000 reviews CA $247 CA $338 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=14873518&PinnedHotelID=14873518&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch and dinner served](https://images.trvl-media.com/lodging/49000000/48670000/48669400/48669360/262a4944.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arlo Midtown Manhattan - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 5,858 reviews CA $253 CA $352 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=48669360&PinnedHotelID=48669360&HadPinnedHotel=true®ionId=-1&adults=2) ![Free wired internet, bed sheets, alarm clocks](https://images.trvl-media.com/lodging/2000000/1800000/1793700/1793639/30b7b9eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Duane Street Hotel Tribeca, Sonder by Marriott Bonvoy Manhattan - Free WiFi - Air conditioning 8.4 Very good 832 reviews CA $245 CA $287 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1793639&PinnedHotelID=1793639&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; American cuisine ](https://images.trvl-media.com/lodging/11000000/10630000/10624800/10624734/143d9509.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arlo SoHo Manhattan - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 1,957 reviews CA $214 CA $308 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=10624734&PinnedHotelID=10624734&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 9:00 AM - 5:00 PM Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking Guests are recommended to download the property's Sonder mobile app before check-in ### Access methods Access code, front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Sonder The Merchant ## Frequently asked questions ### Is The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy? > As of Nov 5, 2025, prices found for a 1-night stay for 2 adults at The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy on Nov 29, 2025 start from CA $421.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/New-York-Hotels-Sonder-The-Merchant.h113783445.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy? > This property doesn't offer parking. ### What time is check-in at The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy? > Check-in start time: 4:00 PM; Check-in end time: midnight. ### What time is check-out at The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy? > Check-out is at 11:00 AM. ### Where is The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy located? > Located in Manhattan, this hotel is within 1 mi (2 km) of Lower East Side Tenement Museum, New York University, and 5th Avenue. Wall Street and One World Trade Center are also within 3 mi (5 km). Delancey St. Station and Essex St. Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 44 8 - Good 11 6 - Okay 2 4 - Poor 0 2 - Terrible 3 ### 9.4/10 Cleanliness ### 9.6/10 Staff & service ### 8.8/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### Victoria Sep 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful boutique hotel. Easy check in and great location ##### Victoria Stayed 1 night in Sep 2025 ### 8/10 Good #### Enrique Oct 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice property and good location ##### Enrique Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Jennifer Jun 26, 2025 Liked: Cleanliness, property conditions & facilities Great location for restaurants, bars and subway access ##### Jennifer Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### elizabeth Apr 8, 2025 Liked: Cleanliness, property conditions & facilities We have stayed at 2 NYC Sonder Locations and have been very happy with both. Clean, convenient and comfortable… and affordable! Will stay for future visits. ##### elizabeth Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Torben Jul 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort very nice rooms ##### Torben Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Jose Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location if you are looking for a NY in extinction… not your upper west super clean cut experience. Just perfect. More old NYC les Chicago ##### Jose Stayed 4 nights in Sep 2025 ### 8/10 Good #### Rolando Sep 2, 2025 Liked: Cleanliness, staff & service, amenities The hotel is well situated for subway access, dining and entertainment. We spent four nights, travelling mostly around Manhattan and Brooklyn. Other than some plumbing issues with our bathroom sink, our room was very spacious and comfortable, with exceptional city views. ##### Rolando Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Moa May 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommend We absolutely loved our stay at Sonder The Merchant! The hotel was fresh, clean, and beautifully designed. The location is perfect. It’s located on a cozy, quiet (but full with character) street in the Lower East Side, with great restaurants and shops nearby. We had a room on the 10th floor with amazing view over Manhattan. Service was also excellent — friendly and responsive. Highly recommend and would definitely stay again! ##### Moa Stayed 8 nights in May 2025 ### 10/10 Excellent #### Gary Oct 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I didn’t check out the gym, but the surrounding options had plenty of food and shopping and entertainment. Probably something better for people who like higher energy areas with a night life. ##### Gary Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Perla Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities THEY ARE THE BEST!!! Our last night, my friend and I went out and got back to the hotel at 8am, and our KIND front desk knew our checkout was in a few hours, and he extended our check out till 2PM so we can get some sleep before our flight at 5pm. HE WAS A BLESSING!!!! Such an amazing stay. PRIME LOCATION. You can walk to 10X bars just from our hotel. And of course, the hotel is soooooo cute. Will definitely book here again. ##### Perla Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Matthew Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, modern and clean. ##### Matthew Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Carolyn Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Area is a bit sketchy but the hotel is great ##### Carolyn Stayed 1 night in Sep 2025 ### 8/10 Good #### Casey Sep 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The roof top party set up @ 2:00am was tough to handle, overnight party on Friday & Saturday night were bearable as staff brought noise cancelation device to use as we were located in 1505 - right below the party roof deck. Front desk staff extremely kind and condiserate. ##### Casey Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Marie Aug 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place with amazing staff. ##### Marie Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Carrie Aug 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved staying here. Know that you’re in basically an ApartHotel but the rooms are lovely, the staff great when you need something or have an issue. And you’re close to some of the best restaurants in Manhattan! ##### Carrie Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Jessica Aug 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice property ##### Jessica Stayed 2 nights in Aug 2025 ### 8/10 Good #### Noor-Ul-Huda Aug 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a mostly great stay at this hotel. The decor was beautiful, and the staff went above and beyond to make my husband’s birthday feel special, which we really appreciated. The bed was huge and very comfortable, and the balcony view of the city was stunning. That said, we could hear everything from the neighbouring rooms, and there were a few housekeeping issues — a dirty rag was left in the room, we weren’t given any soap, and someone entered despite the “Do Not Disturb” sign. Small things, but attention to detail matters. Overall, a stylish and comfortable stay with thoughtful service — just a few things that could be improved. ![](https://a.travel-assets.com/ugc/hotel-reviews/f5be7cb9-e971-4d8e-94cc-d7237ba5e301-1754563792540.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1915dd23-78d7-4ea8-acac-ae13950bf549-1754563792541.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/289c4c49-5f2a-44f9-add6-6eab6df3e61a-1754563792599.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Noor-Ul-Huda Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### Elena Jul 31, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities I booked a room for one king bed and to my shock me and my fina ##### Elena Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Torben Jul 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was very Fine ##### Torben Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Laura Jul 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing views and a great stay. We had an amazing time at The Merchant Hotel. Firstly - the view was gorgeous. Such amazing big windows. The room was so clean and in great condition. Good lighting. Comfy bed. Had a fridge which is a lovely bonus. The bathroom had 2 separate shower heads - perfect for a couple's shower. The room was a good temperature which considering it was 35C out was a blessing - yet it was the freezing cold air con you get in some places. The hotel had a lovely rooftop bar with fab views and nice cocktails (though not the best in the city!). There is also a little coffee bar on the ground floor. Staff are friendly and helpful. Rooms are key-code entry which means no worrying about losing keys. Excellent location - not far from the subway and lots of cool bars around. There is a great cafe a few doors down that does amazing breakfasts ("Good Thanks") which we highly recommend. We plan to go back to NYC soon - usually we like to explore different hotels when we return somewhere but we would definitely love to stay at The Merchant again. ##### Laura Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Verified traveller Jun 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente! Hotel totalmente novo, tudo impecável e de bom gosto. Chuveiro e cama excelentes, travesseiros, toalhas e roupas de cama de boa qualidade. O quarto tem um ótimo tamanho e muito funcional. As janelas grandes do chão ao teto dão uma sensação maior, super confortável. A recepção funciona 24hs e os funcionários são bastante atenciosos e solícitos. Tiveram um problema no prédio com a água quente no primeiro dia que foi resolvido em 2 ou 3 horas, mesmo assim se preocuparam em nos compensar pelo inconveniente de alguma forma. No nosso caso ganhamos o late checkout. Serviço de depósito de malas e recebimento de encomendas funcionaram super bem. Localização perfeita, na melhor rua do LES, na frente do Russ & Daughters, poucos passos do Katz, pertinho do Nolita e Soho. Caminhada tranquila para Little Italy e Chinatown. Metrô bem próximo, fácil acesso para qualquer lugar. Apenas 1 parada para Williamsburg, 2 paradas pro Brooklyn. Ficamos hospedados por 10 dias e voltaríamos com certeza! ##### Verified traveller Stayed 10 nights in Jun 2025 ### 10/10 Excellent #### Lisa Jun 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Mysigt hotell, extra bonus för balkong med morgonsol där vi åt frukost med utsikt över takåsarna. Rummet var jättefint. Outstanding service och trevligt bemötande av supergullig personal!!! Vi kommer definitivt tillbaka. ![](https://a.travel-assets.com/ugc/hotel-reviews/e72c8f7b-1f6e-4b1e-ba3a-6e80ee99bed6-1750531151008.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7a417ca6-6778-4c30-a2e5-085bd3b53100-1750531150701.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lisa Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Anne Jun 9, 2025 The room was big and the bed was comfy! The coffee shop in the lobby was great - a great place to work. And the rooftop bar was cute. I like the area! However, we asked them to clean our room every day and they only did the last day. Getting more towels took forever. the hot water went out right when I needed to shower before an event. The gym was INSANELY hot like unbearable. ##### Anne Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Lindsay Jun 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities The location is the best, the hotel itself is super comfortable. Loved the bed, loved the cafe in the lobby and loved the staff. ##### Lindsay Stayed 4 nights in May 2025 ### 10/10 Excellent #### Verified traveller May 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic hotel in vibrant neighborhood The Sonder is a beautifully designed hotel, nestled into one of the coolest neighborhoods of Manhattan.Upon entering the lobby, there is a small cafe with excellent coffee and pastries. Our room was located on the 5th floor and much more spacious than the average hotel room in NY, and equipped with a nespresso machine and electric kettle which was appreciated. The best part though were our beds which were heavenly. From the comforter to the mattress it was pure bliss. Thank you for such a wonderful stay. We are already looking forward to be coming back. ##### Verified traveller Stayed 2 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Vista LIC Hotel, BW Premier Collection](https://www.expedia.ca/New-York-Hotels-Four-Points-By-Sheraton-Long-Island-City-Queensboro-Bridge.h3887116.Hotel-Information) > > [John Hotel](https://www.expedia.ca/New-York-Hotels-John-Hotel.h19175691.Hotel-Information) > > [Ravel Hotel Trademark Collection by Wyndham](https://www.expedia.ca/New-York-Hotels-Ravel-Hotel-Trademark-Collection-By-Wyndham.h1880311.Hotel-Information) > > [Hyatt Place Long Island City/New York City](https://www.expedia.ca/New-York-Hotels-Hyatt-Place-Long-Island-CityNew-York-City.h19176542.Hotel-Information) > > [Ramada by Wyndham Flushing Queens](https://www.expedia.ca/New-York-Hotels-Ramada-By-Wyndham-Flushing-Queens.h7678509.Hotel-Information) > > [Graduate by Hilton New York](https://www.expedia.ca/New-York-Hotels-Graduate-Roosevelt-Island.h45998944.Hotel-Information) > > [Aloft Long Island City - Manhattan View](https://www.expedia.ca/New-York-Hotels-Aloft-Long-Island-City-Manhattan-View.h16402957.Hotel-Information) > > [Feather Factory](https://www.expedia.ca/New-York-Hotels-Feather-Factory.h20307398.Hotel-Information) > > [The Collective Paper Factory](https://www.expedia.ca/New-York-Hotels-The-Collective-Paper-Factory.h6986420.Hotel-Information) > > [Holiday Inn Express Maspeth by IHG](https://www.expedia.ca/New-York-Hotels-Holiday-Inn-Express-Maspeth.h1742005.Hotel-Information) > > [Comfort Inn & Suites LaGuardia Airport](https://www.expedia.ca/New-York-Hotels-Comfort-Inn-Suites-LaGuardia-Airport.h1209275.Hotel-Information) > > [Sheraton LaGuardia East Hotel](https://www.expedia.ca/New-York-Hotels-Sheraton-LaGuardia-East-Hotel.h8576.Hotel-Information) > > [Hilton Garden Inn Long Island City New York](https://www.expedia.ca/New-York-Hotels-Hilton-Garden-Inn-Long-Island-City-New-York.h9382123.Hotel-Information) > > [Hyatt Place Flushing/LaGuardia Airport](https://www.expedia.ca/New-York-Hotels-Hyatt-Place-FlushingLaGuardia-Airport.h6884156.Hotel-Information) > > [Hotel Indigo Flushing - LaGuardia by IHG](https://www.expedia.ca/New-York-Hotels-Hotel-Indigo-Flushing.h30468831.Hotel-Information) > > [Holiday Inn Express Jamaica - JFK AirTrain - NYC by IHG](https://www.expedia.ca/New-York-Hotels-Holiday-Inn-Express-Jamaica-JFK-AirTrain-NYC.h55580632.Hotel-Information) > > [DoubleTree by Hilton New York LaGuardia Airport](https://www.expedia.ca/New-York-Hotels-LaGuardia-Plaza-Hotel.h7693.Hotel-Information) > > [TownePlace Suites by Marriott New York Long Island City/Manhattan View](https://www.expedia.ca/New-York-Hotels-TownePlace-Suites-By-Marriott-New-York-Long-Island-CityManhattan-View.h35782720.Hotel-Information) > > [Home2 Suites by Hilton NY Long Island City/Manhattan View](https://www.expedia.ca/New-York-Hotels-Home2-Suites-By-Hilton-NY-Long-Island-CityManhattan-View.h7163594.Hotel-Information) > > [LIC Hotel](https://www.expedia.ca/New-York-Hotels-LIC-Hotel.h14840379.Hotel-Information) > > [Four Points by Sheraton Flushing](https://www.expedia.ca/New-York-Hotels-Four-Points-By-Sheraton-Flushing.h68333401.Hotel-Information) > > [The One Boutique Hotel](https://www.expedia.ca/New-York-Hotels-The-One-Boutique-Hotel.h8225544.Hotel-Information) > > [Hampton Inn NY-JFK](https://www.expedia.ca/New-York-Hotels-Hampton-Inn-NY-JFK-Jamaica-Queens.h798778.Hotel-Information) > > [Courtyard Long Island City/New York Manhattan View](https://www.expedia.ca/New-York-Hotels-Courtyard-Long-Island-CityNew-York-Manhattan-View.h13075920.Hotel-Information) > > [The Parc Hotel](https://www.expedia.ca/New-York-Hotels-The-Parc-Hotel.h6839377.Hotel-Information) > > [TWA Hotel at JFK Airport](https://www.expedia.ca/New-York-Hotels-TWA-Hotel.h49304196.Hotel-Information) > > [New York LaGuardia Airport Marriott](https://www.expedia.ca/New-York-Hotels-New-York-LaGuardia-Airport-Marriott.h2896.Hotel-Information) > > [The Boro Hotel](https://www.expedia.ca/New-York-Hotels-The-Boro-Hotel.h9711478.Hotel-Information) > > [Comfort Inn JFK Airport](https://www.expedia.ca/New-York-Hotels-Comfort-Inn-JFK-Airport.h69402990.Hotel-Information) > > [Holiday Inn Express & Suites Woodside LaGuardia Airport by IHG](https://www.expedia.ca/New-York-Hotels-Holiday-Inn-Express-Suites-Woodside-Queens-NYC.h58131140.Hotel-Information)