6/10 Okay
Henry, NORTH HILLS
Sept 16, 2023
Liked: Staff & service
Disliked: Amenities
Pros:
Concierge was helpful of my needs and answered my questions diligently. Check-in was at 3pm but they were nice to hold my luggage for safe keeping upon my arrival at noon while I ventured out the area. Room AC was blowing cold air. Good amount of restaurant options in the surrounding area: Chinese, Taiwanese, Thai, Korean, and good amount of dessert shops. Very walkable, even at night time. LIRR was less than 10 minutes away. I felt safe throughout my entire stay.
Cons:
it’s a 3-star hotel and nothing more. I noticed stains on my bed sheet. Towels needed bleaching because they were yellowish and definitely have seen better days. Bathroom had a small travel size shampoo, lotion and tiny bar of soap (no conditioner). I noticed hair on the floor. Shower stall needed updating. Broken security lock on the door.
Henry
Stayed 2 nights in Sep 2023